So far so good! I'm use to APS but bought a house and switched to SRP. They have been great so…read morefar. I was able to do everything quickly online, in a matter of 5 minutes or less to sign up. I instantly received a text message alert letting me know they will be turning my power on, it confirmed the address it was turning the power on at, and even provided me my account # in the text message. Not even an hour later, no even 15 minutes later according to my phone, I receive another text message telling me I'm good to go, my power has been turned on. It reconfirms the address it turned the power on at, and tells me my account #. So far, so good, no issues at all. And it let me pick my own billing date, which I didn't want the first of the month with all my other bills. I thought it was really nice they give you the option to do that. I'm a happy customer right now, haven't received a bill yet, but I I'm sure there will be no issues with how everything has been going. Just great!

Lies and scams - normal operating procedures. Their so-called discount programs are entirely bogus…read more "Income Qualified Discount" is just about non-existent. The only people who'll ever get that are those willing to spend dozens of hours at each of the following: IRS, SSA, Medicaid, and Retirement accounts, etc... to get a $10 a month discount. SRP claims they support the community, and support those less fortunate. And boy does that look good on paper. Unfortunately, that's all it does... looks good on paper. *They want pay stubs - I'm unable to work. *They want tax papers - I'm unable to work, therefore, I don't file taxes. *They want SSA paperwork - that's a 50 mile drive and 6 to 8 hours at the Social Security office. *They want Medicaid paperwork - that's a 30 mile drive and 6 to 8 hours at the Medicaid office. *They want retirement benefit paperwork - that one isn't even in the state. There's another 1-2 days on the phone. The last three, even if I went through the arduous task of getting those papers, would be all for naught, as they require pay stubs and tax papers. This company doesn't hesitate to use their monopoly to raise prices and lower service.

I just wanted to leave a short thank you to the man I spoke with today this morning that long ago…read morehis name was Allen and what it exceptional human being he is I am having such a rough time with my power and being able to pay down my debt that I have through and power and it's nobody's fault but my own but of course due to the Covid situation and everything I was one of the people that was out of work and SRP didn't shut off the power obviously andRacked up quite a Bill my fault Is my own and though I can't seem to catch up no matter what but that's besides the point my review is solely for the vary kind helpful man I spoke to named Allen thank u kind sir I'm Sure u won't see this but the line went dead before I was able to rate I'd give u a 10 If I could but ur rating system is 1-5 so I give you 5 across the board for calming me downing when I was pretty much loosing my mind thank u for keeping ur cool and in turn calming me down I literally felt like this was the day I couldn't take it no more cause of the cost me having to pay basically 22$ a day for power cause I owe money from pandemic any how Allen don't know ur last name but thank u for handling me freaking out with such grace and tact when I didn't deserve it specially cause of how hysterical I was ur good man thank u hope U see this and know the situation I'm speaking of may god bless u and ur family

0 stars. I called because my cat was up on their srp tower for 12 hours, clearly he was stuck. I…read morecalled to see if they could remove him before anything tragic happens. The lady informed me he has to be stuck for 48 hours before they can come help. She encouraged me to put food down at the bottom of the pole to entice him to come down. I'm not too sure how or what happened but he ended up off the pole and unfortunately deceased. I called the lady to have my ticket cancelled and to see if the "48 hour policy" could be changed. I got a "management will look into it". That's unacceptable, I now get to explain death to my three year old. I requested a call back from management and the lady said "a request for what, what do they need to call back about?!" I'm pissed and heartbroken. This could have been prevented. The employees are heartless! UPDATE: no one from management has reached out to me. I called and they offered a $35 credit to my account. Not good enough for me, my cat is more than a $35 credit. I would like someone from corporate to reach out or I'll be happy to take things further as far as legal actions. 48 hours for a cat to be stuck is absurd! They'll die after 72 hours without water.

Luis was great! He and his partner were quick to stop by our house and give us a quote on an EV car…read morecharger setup (Tesla charger), replaced old outlets with GCFI, and solving some ongoing wiring/switch issues we were having since having over into our new house about 5 months ago. Not only was he quick to reply, quick to set a time later that afternoon for a price assessment, he was quick to start on the job as well. He and his partner were able to complete the job that day. His price ended up being lower than three other quotes I got, and he fixed a lighting issue that two certified electricians said couldn't be fixed. In addition to the quality of work and attention to detail, he fixed a few cabinets for us that were offset free of charge, just to be a good guy. To top it all off, they cleaned the areas they worked to make it as clean as it was before they started the work- this goes a long way and I've worked with many contractors in the phoenix area that turn their nice up at a little sweeping. I complete recommend their servcies!

Luis and his team were great! They helped us solve our electrical issue and were priced very…read morefairly. I highly recommend Mass Electric.

I asked for a review of the meter reading because my bill has been around $900 on average a month…read morefor the last 3 months. They are going to have someone e contact me to schedule in 20-24 days. Unacceptable.

My APS Customer Service Representative "Savannah" was the absolute BEST! Such a wonderful and…read morepleasant experience it was to be assisted by this young lady...INDEED! Not only does Savannah demonstrate the professionalism and aptitude of a top performer; her compassion and support are luminously uplifting!

Jason came out to see if I would benefit from one larger propane tank after I suspected a leak in…read moremy current units. While he determined that upgrading my tank didn't make sense, he shared so much knowledge, told me how to check for leaks, and how to toggle between my two tanks. He didn't have to do that - but he did. Great service - highly recommended!

Best propane service we have tried. Monitor my tanks, fair pricing and excellent customer service…read more You can't go wrong with these guys.

Recently I was assisted by a staff member of the water utility department via email…read more I went to the website and submitted some concerns as an indirect water customer. My email was immediately answered. "Lyn" the agent who helped me went above and beyond addressing my concerns and was even kind enough to add an attachment of a Water Rate Fee Schedule, that I did not even ask for. Thank you City of Scottsdale Water Utility Department!!

Yeah, i pretty much have to concur with Patrick that Scottsdale road crews and administration of…read moreroad repair funds seems like a random bunch of irrational nonsense. Totally with you on the whole "finish one project before starting another", and it's 3PM and lanes are blocked off but workers and any sign of work are seemingly non-existent. It's funny how the same roads get torn up about every year or two, only to leave shoddy workmanship and ugly patchwork scars. At least, if you're going to inconvenience us for weeks and months at a time, have the work ethic and common courtesy to leave the roadway surface in as good (or, preferably better) shape than before you started digging. Please. Oh, and Scottsdale police? I reserve the right to swerve around shoddy, crappy roadwork that the city either ignores or patched up and left worse, and not have it called "negligent driving." We the people cite YOU the city for negligent, mismanaged chaos which not only inconveniences, but in some cases damages vehicle alignments and front-ends as we dodge and amble through this urban miasma of ineptitude. Here's an idea: How about making road surfaces out of materials that don't break down every couple of years? Oh, I forgot - we're spending our trillions on unnecessary warfare and waste. Remember, Rome fell partly because it couldn't build viable roads.

Wow! I am a new business owner and cannot express enough…read morehow wonderful it was to work with Greg and his team. Greg was highly communicative, on time and worked efficiently. It was an absolute joy to have he and his time in my new business. I am quite picky, to say the least, Greg was patient and equally concerned about the design, balance, and overall presentation of my lighting installments. A spectacular human being and phenomenal electrician.

During a remodel Greg came out and helped us with a house re wire. Fair estimate and got to work…read moreand kept us in the loop on progress. He could tell we had decision fatigue and placed all outlets/switches where he thought made the most sense. Everything turned out incredible and even after the job was done he was responsive to questions.

We are so lucky to have found Salisbury Excavation. When it came to the home project I had in mind,…read moreI wasn't sure what kind of company I needed to hire, or where to even begin. I came to yelp and typed a general forum of what I was looking for and luckily, that forum was sent to Salisbury Excavation. Chris got back to me right away and offered to come give me an estimate on the job that day! He came and took measurements of the our current project and even took extra measurements of another project we hope to have done in the future just so we could get an idea for numbers. Chris was timely and very knowledgable on his line of work. I was very transparent with Chris on my lack of knowledge in this realm of things, and he was patient and descriptive on what to expect. I had the bid for my project that evening, and the next morning, we were setting up for him to come. They finished our project today, and let me just say, the whole process was amazing. Chris was super thorough, honest, and helpful with everything. As a woman in her 20s, I have found it's hard to find businesses that don't try to take advantage of you for your lack of experience or knowledge in their line of work, but Salisbury Excavation threw that belief out the window. Chris went above and beyond in helping us and we are excited to do business with him again and recommend him to everyone we know in need of his type of service. Thank you, Chris!!

I'm so happy I found Salisbury Excavation when looking for someone to help move some boulders…read morearound my property. Chris and his associate were absolute gentlemen who did a fantastic job. A fair quote was given within minutes of reaching out. Communication was clear and prompt. The work was completed better than hoped and quicker than I thought possible. They worked their butts off and then insisted they leave the yard better than they found it. I don't think you're going to find anyone better.

I'm not even home the entire month of these bastards charged me $122 plus a month for water sewage…read moreand trash and even paid that much and I had a house do not rent from any place that uses this company will tell you that your utility bill will be from 60 to $80 a month and then all of a sudden you get your first bill and it's $122.38 you get your second bill and it's $122.38 no matter what you use it's nowhere near with apartment or homeowners going to tell you it is this company needs to be investigated by the feds and the government state also to find out what's going on if they are misusing their power and spending money where they should have cuz they are overcharging these people can take this down as much as they want but I'm going to continue to repost this until something happens and let people know that this company are a bunch of crooks

I'm another one affected by Utility smart suddenly skyrocketing unexplainable charges. Do NOT move…read moreto an appartment using this company. They should be investigated by the authorities. Google them please, don't be the NEXT VICTIM

I haven't been here in years but some of my friends who live in tempe wanted me to show them how to…read moreget the Culture Pass. We went in and wow its so nice and upgraded in here. They have a coffee shop, classrooms, PC areas, puzzle tables, fax copy print area, etc. Very nice staff member got my friends set up with library cards and their first set of free tickets to a museum using the Culture Pass. They are a cooling center. They have elevators and wide aisles that are wheelchair friendly. I didn't realize I can get a Tempe Library Card even though I'm not a Tempe resident. I will be getting my card soon so I can use their seed Library.... if they have one. I'm excited to go back and explore a little bit. The Mesa branch also has a print out of the monthly events calender but this one is on line only. My friends are almost 80 and prefer a print version. I go to the Mesa Dobson Branch Library and I wish they would upgrade that one as the smell of wet carpet hits you from the first moment you walk in.

Pros: Big library, open all week (including Sundays), separate area downstairs for kids, lots of…read moreseating and computers, semi-private study rooms available, a cafe with a patio, ample covered/shaded parking and EV charging stations. Cons: Furniture and equipment are worn out, it's not that quiet (people talking, eating, playing music), seating and computers are too close together (I don't want to be sitting that close to anyone at the library), people using the study rooms talk so loudly that you can hear their entire conversation in the next room over. Semi-private does NOT mean soundproof! It also smells bad at times, and every time I visit, I catch some guy staring at me as if he's never seen a woman before, which puts me on guard despite security presence. Unfortunately for me, the cons outweigh the pros. And whatever happened to the days when libraries were meant to be quiet? People treat libraries like hang-out spots now and library staff don't even bother to quiet them or uphold a level of respect for people trying to read and study anymore.