Through no fault of Southwest Garage Doors, we encountered damage raising our garage door above car exit height, trapping our vehicles inside. I contacted Southwest with an emergency request to help us get our cars out, then fix or replace the damage. Robert and Chris hustled to get here. They repaired the door to operate temporarily, and at my request provided a reasonable quote to replace the door given its 28-year age, evident wear & tear, and our desire to upgrade door insulation. Cheerful, professional, prompt--this Southwest team earned a 5-Star review and our gratitude for getting us out of a jam! read more

They installed a new garage door 4 years ago. The spring broke a couple years ago which they replaced. It broke again recently so I called for repair and could not get a call back. Since I couldn't get out of my garage, I called their competitor who came out right away on a Sunday. They eventually called me back on Monday and told me it will be a week to have it fixed. I called Southwest Garage again with my concerns and to talk with Dan. I wanted him to know how much I spent on the spring replacement that should have lasted at least more than two years but never heard back from them. read more

Waiting now over 4-5 weeks for elevating my second garage door. If tech comes out at all, wrong or missing parts. No response to my emails, no telephone number working. Disappointed! When Anthony was here, great job! read more

Dan is a consummate professional and a true craftsman. In December I sent Dan a request for a garage door tune up and he responded within 30 minutes. The next day he arrived promptly and spent ample time getting my garage door aligned and tuned. As of today, my garage door continues to work seamlessly. And my house is an older house that is not exactly plumb. Thank you Dan and everyone should check out his Instagram. His craft is well documented there. read more

Showed up "same-day" to discuss our needs and give quote on a new door. Very reasonable quote. Scheduled about 10 days out. Installer Bryan was here on time, masked up and ready to go. Very courteous. When asked how I should pay he said they liked to email invoices because of COVID. Perfect! I was leaving for the office. Received a text saying Bryan was finished and packing up. I checked things out when I got home and paid the invoice that was sitting in my inbox. No surprise add on charges and a great experience all the way around! Thanks guys! If I hear of a need, you'll be who I recommend. read more

A friend of mine referred me to Southwest Garage, I called to find out if he could come over to fix my door and sure enough he said he could make it that evening, showed up, diagnosed the problem, replaced the opener that night. What amazing service, GREAT pricing and the best follow through ever! Highly recommend! read more

My garage door/mounting hardware and lift had not been serviced since late 2012. I met Dan the owner of Southwest Garage Doors a few weeks ago and decided to have him come to my home to service my door etc. WOW WOW WOW. Dan replaced the door rollers that were probably 25 years old, serviced the lift adjusted the spring. The door and lift work better than many of the $900 lifts. Quiet no shakes no rattles If you need a new door-custom, standard-lift parts I encourage you to call Southwest read more

Highly recommend Brian at Southwest Garage Doors! Our garage door stopped working and he first came out to assess the problem. We assumed our only option was to fully replace the door and motor, but he identified one of the springs was broken which we could have fixed. Given the age of everything, we decided to do a full replacement. I wanted a very specific shaker-style garage door which Dan, the owner, was able to find at a reasonable cost. It was replaced this week and looks beautiful, not to mention the new motor is very quiet! Thank you, Brian & Dan! read more

I called Dan on a Sunday night just thinking I'd leave a message for the next day. Our door wouldn't open but no problem, the cars were outside. He called me back that night and set an appointment for the next evening between 4-6! He was right on time and really nice. My husband had replaced the opener and rollers but the spring, etc were jacked up. He immediately started telling my husband how to fix it himself in the future- not a great way to keep yourself in business! ( my husband said he was too old for this crap and he'd never do it again anyway :) ). I will definitely keep Southwest garage doors on my phone in case anyone needs a referral. Thank you Dan! read more

I had them come out and look at a garage door for my mother in law that was not functioning correctly. Daniel came over at no charge, and was able to give me a couple options to fix. I love that he didn't just tell me I needed a new garage door, but that was indeed one of the options because the old one was in pretty bad shape. Very trustworthy and honest. He told me the motor was in good condition and all he would have to do was replace the door, but since he had given us such a great price on the door, she decided to switch the entire unit to new. Prompt...extremely customer service oriented...reliable...and a pleasure to work with! read more

Searched for a garage company that i could trust to do good work and picked Dan at Southwest. I will say the quality of work was top notch but absolutely lacking customer service and professionalism. After receiving the quote for multiple items I requested, I had several questions about the process and products used. The owner initiated the conversation through text message, so I continued to communicate through text, thinking that was easier for him. After a handful of questions, the owner calls me with an attitude, saying I am waisting his time with these questions and to just approve or deny the work. I understand being a busy owner, but you have to realize you will have some customers that are picky and want to know more details, that's part of customer service and owning a business. Even though I was thrown off by the unprofessional attitude, I still approved a couple thousand dollars of work. During the quote I mentioned I wanted the spring and hinges serviced and to add that, he said "I take care of my customers", implying he would perform that service for free if I approved the work I guess, never saw that item on the quote, so I assumed he would take care of it. Day of work at the end, I asked about servicing the springs and hinges, he said that would be another $100 cost, I reminded him he said he would take care of it but he refused and insisted he would never say something like that. I still had him add that to the list, but it's still annoying being told one thing and then taking it back. During the quote and repair day, he would cuss a lot when communicating with me, owner needs to keep it professional, im your customer not your buddy. The day of repairs, another beneficial repair for my setup was brought up, so I asked him to give me the quote for that, but he never did. Weeks later, I kept trying to reach out to him through text and phone calls for my additional quote, and he never returned any text or phone call. So if you don't mind poor customer service and are the type to blindly approve the work without any questions, this company is for you. read more

Southwest Garage Doors was recommended by a friend and the recommendation was greatly appreciated. Dan was prompt, friendly, and professional. Our garage door lift had been seen and "fixed" by other repairmen but it wasn't until Dan came that it was determined we needed a new lift. I wish we would have went with Southwest first, it would have saved a lot of time and money. Thanks Dan for all your help! read more

I can't say enough about Dan. He is over the top with being reliable, quality of service and most important his prices are fair and great. He loves what he does and it shows too. I highly recommend him to anyone looking for any garage door needs. read more

My Fountain Hills rental needed 2 new springs and my renter was unable to get his car out so he had to walk to work. Dan offered to pick him up from work and drive him home on the way to the job, then he did the work right then, same day. I was very grateful for his super prompt response and service turnaround. And the fact that he handled this all on the same day was great! In addition, he has electronic payment set up and the process was super smooth and so handy since I'm in Colorado! Can't say enough good about this company and its owner. Thanks again, will refer in a heartbeat! read more

Dan was on time for the appt and gave a 30 minute heads up. Super knowledgeable and fixed all three of my doors! One had a shatter gear which he hasn't seen in all his years of working. Which he was able to reinstall and adjust the door so that problem would NOT happen again. He went a step above and beyond to readjusted the doors that were not installed correctly 10 years ago, and now they open amazingly with very little noise. I would highly recommend Southwest Garage Door as Dan is the Man!! read more

We had our 2 garage doors replaced a few months ago and Southwest Garage Doors did a fantastic job. Recently, one of the doors wasn't closing properly as it would start to close then reverse itself. Bryan from Southwest Garage Doors came out to diagnose the issue. The fix was simple. One of the sensors had been accidentally bumped out of alignment. Bryan explained this to me and simply re-aligned the sensor. He didn't charge me the $149 service charge fee which I thought was very nice of him. He also explained how to view the error messages on the wall switch. This company certainly deserves a 5-star rating and I would recommend this company to anyone. read more

Fabulous work, great price . Could not be happier with service provided. Ran into garage door. Called at 8:00 sat morning. Arrived by 8:45 and job completed by 9:45 and fixed previous installers hiccups read more

After receiving conflicting information about necessary repairs/replacement of my garage door from three other companies, I found Dan. I was expecting a costly replacement. After inspecting the door, Dan told me that he could repair and adjust the door to get an additional 3-5 years of service. I asked when, and he replied: "now." Within 30 minutes, he reinforced, replaced the rollers, and re-balanced the door springs. Needless to say, Dan has a customer for life. My background includes project management of commercial construction projects up to 137 million dollars. I wish I had a hundred Dans. It's rare to find integrity, honest, knowledge and dedication in one individual. One would be foolish not to consult with this gentleman prior to any decisions regarding garage doors. Paul F. read more

I stumbled upon southwest garage doors via Instagram a couple years ago. Dan came to my house on a Saturday morning to give me a quote for a glass garage door even though I wouldn't be ready to buy for quite some time. Since then, he has come to replace a pair of springs and just recently replaced our garage door opener. The opener failed while I was out of town on business and my fiancé was home alone. Dan came out the next day and did the repair. He gave me my options and we ultimately went with a unit that can be controlled by our smart phones. Excellent Customer service in today's society is unfortunately a rare trait of most businesses. However, southwest garage doors is setting the bar for customer service and more importantly customer satisfaction. I still have not purchased that glass garage door, but when I'm ready, I know which company I will be using. Dan, you have a lifelong customer in me. read more

Bryan fixed our door even though it needed to be replaced. We didn't feel any pressure from him to buy a new motor. When we did replace it, he was on time, professional, and got the job done quicker than expected. read more

This company is amazing! Nicest people ever. I had a quick question and they were able to answer without ever coming out.

Dan was professional with great follow through. Repair was done well and reasonably priced. SGD has that family- run business approach you might not find at larger companies. I will definitely use them again. read more

Dan Cummings was awesome! He installed new garage doors for my parents. He was great with follow thru and provided exceptional service. He was very personable with h our family read more

This is an amazing company that can take care of any need no matter how large or small. Emergency and can't get out of the garage? This is the company to call. On time, affordable and just a great customer experience! read more

In a world of unreliable contractors, Southwest Garage Doors stands head and shoulders above the competition. Dan, the owner, has a passion for garage doors and openers. His knowledge of the subject is unmatched. Customer service is exceptional. Southwest makes use of modern technology by allowing you to schedule appointment on their website without ever having to wait for a customer sales person to call you back. When your appointment is confirmed, you get an email and text within minutes. The appointment windows are small and he gives you about a half hour lead time before arriving. Dan came to my house at 7am on a Sunday! He diagnosed the problem with my open in minutes. He could have up sold me on a new opener, but did not. He replaced the non-functioning gear shaft in about an hour and charged an acceptable fee. Bottom line - Awesome customer service, knowledgeable, and fair pricing. read more