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    Southwest Eyecare

    3.5 (44 reviews)
    Closed 7:00 am - 5:00 pm

    By appointment only

    Services - Southwest Eyecare

    Eye surgery

    Eyewear fitting

    Laser vision correction

    Southwest Eyecare Photos

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    Recommended Reviews - Southwest Eyecare

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

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    Jonelle G.

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    7 months ago

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    Jonelle G.

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    4 months ago

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    Jonelle G.

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    1 year ago

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    Jonelle G.

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    Photo of Bill B.
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    1 year ago

    Great experience. Took enough time each appointment to find my vision needs. Dr Adams is an excellent practitioner.

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    Jonelle G.

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    6 months ago

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    Jonelle G.

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    3 years ago

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    10 months ago

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    Jonelle G.

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    2 years ago

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    Jonelle G.

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    2 years ago

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    Jonelle G.

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    2 years ago

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    Jonelle G.

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    2 years ago

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    Jonelle G.

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    2 years ago

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    Jonelle G.

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Do not go to this practice. Horrible business practices both in care and accounting. Never again

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    2 years ago

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    Jonelle G.

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    Jonelle G.

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    6 years ago

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    3 years ago

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    Jonelle G.

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    3 years ago

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    7 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    I had cataract surgery by Dr. Downes one week ago. I am very happy with the outcome. My vision is clear and improved.

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    Jonelle G.

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    3 years ago

    front desk at this business is terrible. if you ask questions they decide you can't see the doctor,

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    7 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Southwest Eyecare

    Review Highlights - Southwest Eyecare

    The technician that did my work up was so pleasant and professional and Dr Sanchez was great!

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Eye Associates of New Mexico

    Eye Associates of New Mexico

    (24 reviews)

    Eastside

    sick employees are not required to wear mask, how irresponsible of a medical facility dealing with…read more95% elderly patient. shame on them!!!!!!!

    Horrible, unprofessional communication that resulted in me taking an hour out of my day and not…read moreeven seeing a provider. When I called to make my appointment for a contact lens exam, I specifically double checked with them to make sure they took the insurance listed on their website, which I enrolled in specifically so I could see them; they assured me they did. I showed up and the receptionist kept telling me that my visit was just for a contact lens fitting, and I kept explaining that I needed a vision exam and prescription. She seemed utterly confused by this and kept saying my appointment was for a fitting only (which if you're a contact wearer, you understand makes no sense). I finally got her to confirm that I would be getting a prescription by the time I left. When I gave her my vision insurance card, she couldn't locate me in the system and then asked if I had a discount plan. I told her there were no plans labeled as discount on the insurer's site, so I wasn't sure, and she said they don't take that insurer's discount plans. By then I was called into my appointment, only to be told that they don't carry the type of contacts I wear and the only comparable brand was out of stock, so they could order some and I could come back for an exam, but not for a few weeks. I left without getting a new prescription, which I desperately needed. I hope they start clarifying their insurance plans for patients when appointments are made and inquiring about what kind of contacts people wear if their office doesn't stock commonly used brands. Complete waste of my time and then I had to scramble to find another optometrist who could see me right away. (I did find a same-day appointment at Eyeglass World on Eubank and had a quick, painless appointment, and my insurance covered a portion of the contact lens fitting fee, which was only $50 before insurance compared to the $160 quoted at Eye Associates).

    Kenneth P. Adams, DO, PC

    Kenneth P. Adams, DO, PC

    (11 reviews)

    Eastside

    Based on one initial visit …read more.. It took 3 months to get in to see Dr. Adams and I waited patiently. His practice seems to be quite busy but my impression all around was good. I arrived early, completed my medical history, and was directly escorted to an exam room. A tech did initial tests while audio transcribing results = efficiency. My eyes were dilated and I was asked to wait for the doc. He popped in after a few minutes to say "sorry for the wait, I will be with you shortly". That was considerate. His exam was a bit brief but he confirmed that I need cataract surgery. He provided me with some literature to read and provided a recommendation to another DO for a surgery consult. He even asked the receptionist to call and make the appt for me. My appt is in 1 week. My only slight disappointment was learning from Dr. Adams that he no longer does cataract surgery himself. I will consider Dr. Adams for future eye exams.

    Dr. Adams and his amazing staff recently saved us from nights of worry and sleeplessness. They were…read moreAMAZING at getting us quick help, for our 4yr old son. Dr. Adams offered his years of expertise, bedside manner, and full suite of tools/toys... toward ensuring he was okay. Even 2x checking areas of serious concern through more than 1 method. All so we could walk away without worry. THANK YOU!!! Dr.Adams & your kind/very-friendly staff :) Really. You're a gift to this world, much appreciated.

    Eye Associates of New Mexico

    Eye Associates of New Mexico

    (94 reviews)

    Business Parkway/Academy Acres

    Had an appointment for 10 a.m. and they recommended I only arrive 5 minutes early, which I did…read more Unfortunately, that put me behind the 3 other people who were also booked at that time. At 12:15, as everyone was leaving for lunch, I began asking anyone who wandered by if they had forgotten me. My doctor finally put me in a room, saw the person ahead of me and then spent maybe 15 minutes with me. Total time 2 1/2 hours in a very cramped, uncomfortable waiting area with dozens of other people. I feel very disrespected; I am currently looking to transfer my records to another practice that is not quite as busy, oh, I mean greedy.

    Yesterday, I had an appointment with them for 9am. I checked in at 8:53 writing my name on clip…read moreboard. BTW, I could see everyone else who has signed in prior to me. Not very HIPPA protected. At 9:26, I asked why I had not been called. But since I had pre-registered, there was no need for them to call. I was told I would be called from a certain area, so I moved to that area. I heard my first name and walked back to the other side but they took another person worth the same first name. I returned back to waiting area. Then asked again, when will I be called. There's still one ahead of you. This was now 10, at 10:30 I asked again. I was told I was waiting for a Technician. About 11, I was finally called. 2 tests done, wait, then another Tech comes, takes me to another room for a couple more tests. I told him how long I was waiting. He informed me that, there was a confusion with my name and someone got my spot. This would mean that the other person with the same name was not asked their last name to confirm treating correct patient. When they realized they has wrong person they didn't correct it. This is really unprofessional when they could have treated each one of us inaccurately I don't know what they came for they don't know what I was there for. This is not how Medical Practice should be handled in any form. By the time I saw the doctor and left it was after 12:00 my appointment 9:00 that is ridiculous.

    Southwest Eyecare - opthamalogists - Updated May 2026

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