I called the office to find out if the Doctor does diabetic eye exams. They don't. But the…read morereceptionist was kind enough to HIGHLY recommend another place that does do diabetic eye exams, and she gave me the phone number. In a day and age when everyone is SO busy and customer service is pretty much a thing of the past, Dr. Coleman's office and receptionist is wonderful.

I first came to Coleman Vision in 2006 for LASIK surgery, and it turned out to be one of the best…read moreinvestments I've ever made. My vision was terrible, but the day after my procedure, I was already seeing better than 20/20. After about 15 years, my vision began to decline again. I remembered that they offered a future enhancement if needed, so I returned in 2024. Fortunately, I was a good candidate for the PRK procedure. Just like before, the staff was incredibly friendly, informative, thorough and walked me through every step of the process, from what to expect during recovery to the results I could anticipate. For the second procedure, I had to space out each eye, but I'm thrilled to have my sharp vision back. Both of my parents and several friends have also had LASIK at Coleman, and everyone has had a fantastic experience. I would absolutely recommend Coleman Vision to anyone considering LASIK, they are 5 stars in every aspect!

I haven't gotten my surgery yet, but the attention of the staff is amazing! They answered all of my…read morequestions, got my appointment set, and really made me feel confident that this was the place for me! I cannot wait to see 20/20 in 2020! I will update once the surgery is complete **Update: The leveL of care here is amazingg. ThEy made me feel so comfortable. I can see 20/15 1 day out! Amazing!

I came here after I needed an update for my lasik after 10 years or so. The doctor let me know that…read morebecause I've already had lasik, I could not do it again, but instead PRK. The process was fairly quick the day of, besides the wait time. One thing I wish was better communicated ahead of time was the post-care instructions. It would have been helpful to get those when you schedule your surgery day. Three weeks later, my eyes have adjusted back to 20/20 vision without the need for glasses again. I hope I get just as much time if not more out of this go round.

Dr Eric Tran is easily on par with my former optometrist in NC, who was at that point was the best…read moreoptometrist I'd ever seen in my life. Dr Tran is kind, caring, understanding and actually listens. I highly recommend him if you're looking for an outstanding optometrist in the ABQ metro area.

I'm so surprised by the bad reviews because Dr Berry and his whole staff are so friendly and…read morehelpful! I didn't wait long when I got in. The tech was very knowledgeable getting me thro all the exams before seeing Dr. Berry. That man is smart and very nice! Definitely would recommend!!

I have not had my procedure yet because it has now been rescheduled twice…read more I called the national call center to confirm the appointment for my procedure. I had been told by the call center that I needed an additional consultation because the initial consultation did not include dilation. (Side note: Having a national call center is VERY messy and disorganized, and it should be easier to simply call the office directly. This was my first annoyance.) I then asked to speak directly with someone at the Albuquerque office, who confirmed for me that I did NOT need a second consultation, and he proceeded to schedule me for my procedure. I asked multiple times if this was in fact for my procedure and not a consultation. He assured me that yes, I would be having my procedure. I was called the day before telling me the surgeon had "scheduling conflicts". I was rescheduled for a week later (today). I arrive today and am told by the receptionist that I am scheduled for a consultation and that the surgeon is not in today, even though she is able to read the notes left by the other gentleman that originally scheduled me - notes that emphasize that I had called to confirm that this appointment would be my PROCEDURE, not consultation. I am now rescheduled for two weeks from now. I wish I could come in sooner, but I cannot move around my schedule AGAIN to accommodate their limited availability to be able to come in next week. I was so excited for today. Altogether I am so disappointed, and this experience has left an incredibly bad impression. It is beyond frustrating to have cleared my schedule for this procedure TWICE now already. I am very lucky that my job affords some flexibility, but had I been in my previous position, this would have been two days in which I would have requested PTO and been deducted those hours because of this office's inability to just double check their scheduling. I do not want to go through the hassle of another consultation elsewhere but I am very, very reluctant to keep my appointment with this office. I will be looking into other options and will not recommend this office to anyone.

Currently at my appointment for a consult and as of right now I've been waiting here for over 40…read moremins when I had an appointment scheduled. My first impression of this place is now they are slow and fall behind schedule with their patients. I will write another update soon after the appt to see if the wait was worth it, but as of right now I am annoyed. Also the TV is pretty glitchy...

It's been a couple years since my last appointment here. I had a change in insurance and when I…read morebooked the appointment over a month ago I mentioned on the phone that it would be through Medicaid. I made sure before calling on the site for the vision coverage that they were covered. On there it clearly has them listed. Anyways I got the appointment scheduled. When I arrived on time today I was told that they don't accept the medic aid vision insurance. I'm very disappointed that they did not inform me of this when I set up the appointment nor prior to the appointment. It was very unprofessional. I don't appreciate my time and gas being wasted like that. I definitely will not be returning after that experience.

AMAZING doctor and wonderful staff. Super accommodating and friendly. Husband went here a few years…read moreback when he got a sliver of metal in his eye welding. He had always remembered the doctor so we went back for our son to get his eyes checked and it was quick and easy! Definitely recommend.

sick employees are not required to wear mask, how irresponsible of a medical facility dealing with…read more95% elderly patient. shame on them!!!!!!!

Had my eyes checked by Jamie Dunn 7-15-26, a full evaluation was done, took the prescription to…read moreEye Glass World for new glasses. turns out the prescription was incorrect and had to get the optometrists at Eye glass world redo the prescription at a cost of $98.00, the initial prescription was way off and my new glasses will have to be redone. Thnakfull I have 30 days to redo at no additional cost. Not very happy about her failure.

Had cataract surgery a few years ago with Dr Melendez. They will not be the most affordable, but…read morethe expertise and most up to date equipment will give you the best outcome you can get in ABQ. Also, the sedation is much better experience than the other eye surgery facilities

Dr. Melendez was knowledgeable during my consultation. Unfortunately, the office staff and billing…read moreteam need better training. They submitted a bill to my insurance for the "free" consultation, even though no billable treatment or eye care services were provided. I had planned to schedule a $16,000 procedure with this practice. However, after repeatedly trying to resolve the erroneous charge, they finally agreed to waive it--only to continue sending me bills for the free consultation. If they cannot manage something as simple as honoring a free consultation, I cannot trust them with a $16,000 procedure. As a result, they have lost a patient.

They overbook appointments, and then when you try after an hour of waiting to reschedule, they…read moreinform you that the doctor is booked and that you'll have to the scheduler who was conveniently no where to be found. The appointment was at 9 am and at about 10:10 still hadn't been called. They claimed they were short of staff, however, that is not my problem. It's a huge operation that employees hundreds of people. There is absolutely no reason to wait for an hour for an appointment that was set three weeks ago. This particular office could do a lot more to get it together.

Only come here if you want to wait HOURS past your scheduled appointment. This is the THIRD time we…read morewere left waiting. Four hours. FOUR. HOURS. And we got blamed because they didn't call our name loud enough. Awesome. Way to be accountable.

I recommend Dr. Sanchez and Southwest Eyecare with no reservations…read more From my initial consultation for cataract surgery through post-op checkups, I had full confidence in this practice. Dr. Sanchez thoroughly explained my diagnosis, walked me through the surgical procedure step by step, and answered every question with patience and clarity. The surgery results exceeded my expectations. Not only has my vision improved dramatically (I not longer need corrective eyeglasses), but the entire experience was handled with professionalism, expertise, and care. Dr. Sanchez combines exceptional surgical skill with compassion. Additionally, the staff at Southwest Eyecare are professional, and knowledgable. If you are looking for a highly skilled eye surgeon for your cataract surgery, and a medical practice to care for your vision, I wholeheartedly recommend Dr. Sanchez and Southwest Eyecare.

A horrible experience. My mother needed surgery, and they made her visit her primary care physician…read morethree times just to obtain a clinical note; each time she went, they told her that the document she had brought was not the correct one--even after she had provided her complete medical history. I consider the level of professionalism displayed by these individuals to be mediocre.

Surgery was successful, but I was not informed that I would no longer have reading vision without…read morepaying for a more expensive lens (reading vision had never been a problem for me) until 3 weeks after surgery when I commented that I was waiting to be able to read with my right eye. When I learned this after the fact and expressed my frustration that it was unfair that I was not properly informed prior to my surgery, the attending doctor apologized, not for their poor care, but because it is unfair to have cataracts in your 40's. She kept touching my leg during our convo, too, which made me very uncomfortable. But don't worry, she assured me I can have the surgery all over again to correct my issue or I can just use reading glasses for the rest of my life for my singular bum eye. The unfettered gall. Will not return, would not recommend.

PCLI was a very good experience from start to finish for my cataract surgeries…read more Welcoming warm front office staff, technicians and Doctors. Highly recommend!