Wow! We are extremely impressed with the level of service we received from Floor & Decor (F&D). Our…read morecurrent project was to replace wall to wall carpet in 2 bedrooms which we had purchased at this F&D 8 years ago. We were tired of the endless vacuuming of our labrador's hair and sleeping in an environment with a dust-collecting carpet. Due to health limitations, we needed to do as much "shopping " over the phone. Our goal was to compliment our existing laminate vinyl flooring which we purchased at this F&D 8 years ago. We were fortunate to get an inventory associate to go to the aisle and give us the SKU numbers so we could see the items on the F&D website. She flagged down Anthony, the Assistant Inventory Manager who took over the call, made a couple of suggestions based on his knowledge of the color/style of our current flooring. We made a plan to meet Anthony at the store. He was patient, extremely accommodating of our special needs and educated us about our various options. We took 4 samples home and were able to quickly rule out 2. We finalized our decision when Nick Nocero, salesperson for Floor One that would be doing the installation, came to our home to measure. Please see my review of Floor One in Mesa under that company name. Anthony remained extremely available and helpful by phone on subsequent days as we maneuvered through the process of Architectural Review Committee approval by our HOA (we live in a condo). Once the floor was decided upon, Victoria, the Design Center Supervisor got involved. She was extremely helpful in checking on inventory and finding thresholds to be a good match to the flooring. We also were told by the Floor One salesman that we may need colored caulking for the tile that would meet the flooring. Victoria looked at pictures we sent of the current color and suggested a great match. Pleasant and professional, we enjoyed working with both Anthony and Victoria. On the day our flooring was being picked up by Floor One (delivery is an add on it offers), it was pouring. No rain all Summer and on that Monday, it was torrential! Arthur in the warehouse wrapped the entire pallet of our materials in plastic shrink wrap. Part of the loading dock of F&D is covered so the Floor One box truck was able to load without the floor getting wet. Enrique, the Floor One delivery person (he's fabulous), coordinated with our installer Cesar (sensational)the delivery to later in the morning when the rain stopped. When the project was complete, we kept one box of flooring and Enrique brought 4 boxes back to Floor & Decor. The credit was on our credit card within 48 hours. We highly recommend Floor & Decor.

This is for FLOOR AND DECOR BUSINESS ONLY NOT THIS STORE SPECIFICALLY…read more I purchased Luxe Dune tile based partly on Floor & Decor's official online photos, which showed it as a light cream-beige. The actual tile is significantly darker and much more taupe. Because of that difference, the grout color I selected looked completely wrong once installed, and I now have to spend an additional $1,200 to have the grout professionally stained. I contacted Floor & Decor and provided comparison photos, receipts, and documentation. Instead of offering any meaningful resolution, they repeatedly focused on manufacturing tolerances, batch variation, and the fact that the tile was installed. My complaint was never that the tile was defective. It was that their own product photography did not reasonably represent the color of the product. They eventually acknowledged that they understood the issue was the online images, but still denied any assistance and said their decision was final. No reimbursement, store credit, or goodwill adjustment was offered. I understand that screens and lighting can affect color slightly, but this was not a subtle difference. Customers should not assume the product photos on their website are an accurate representation of the actual color.

Slimy business chain - especially the manager Bobby. Purchased $12k in appliances and upon delivery…read morethe sub zero fridge was missing a door panel which the delivery company noted. I alerted them right away and it was suppose to be taken care of, until Bobby avoided me at all costs. After months of following up, Central AZ Supply wouldn't honor the part they promised to make right. Shady!

We recently had the pleasure of working with Logan at Central AZ Supply in Phoenix. There had been…read moresome other places we spoke with and none compared to the delightful experience that Logan showed us. He listened, responded with exactly what we asked for and helped us all the way through a seamless delivery! This is our second encounter with this company and Logan shines!!! We highly recommend. Give Logan a call, you will be pleased.

Wonderful products but absolutely the worst customer service. Months to get products in. Supposed…read more"experts' suggest french door hardware for a prexisting door. When the hardware doesn't fit, you return the product., then have to hound them for 5 months for a refund. Refund finally arrives but with a "restocking fee" subtracted. This, on a product that they guaranteed would fit. "Nicole" is never available to discuss this and will call back once to your 5+ messages.

Has always been a class act in the DHI. Was family-owned years ago but seems to have maintained its…read moreprofessional and expertise in builders' hardware. I rep'd a large amount of manufacturers in AZ in the 70's through the 90's.

This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

Great experience visiting this store. The employees are so helpful. They explained the difference…read morebetween framed and non-framed cabinet doors. They explained the material of the doors and what might go well with our floors. They provide great design services with 3-D renderings as well! Highly recommend!

I've been a general contractor for 40 years specializing in kitchens. I am a very particular…read morecraftsman and I must say the Cabinetry I purchase here is exceptional quality and can't be matched by any custom cabinet shop. Pricing is excellent for the quality. I installed their cabinets in 4 different homes of my own. Lee, JT, Matt. Aaron, and the whole team at New Cabinet Company are phenomenal in customer service and warranty work. Opverall the best cabinet supplier I've ever been involved with. With their added euro line and Custom Painting I have zero need to go anywhere else, nor will I. I am a loyal contractor to this company, and I highly recommend them if you want the best.

We just finished refacing a large kitchen with 39 year old oak cabinets …read more We found Better than new Kitchens just by internet shopping and posted reviews . When possible I like to support small independent local businesses and made the call for an estimate . Dan the owner spent a lot of time at our in home visit to review the scope , made great suggestions on 2 new pots and pan drawers and assured us we would not know they were refaced but would look like new cabinets . We chose a beautiful Maple wood with new drawers on amazing soft close silent hardware . The work crew was professional , skilled craftsmen that figured out every little corner and angle to perfection . I am amazed at the quality of work . The transformation is stunning . My adult daughter just saw the new kitchen today for the first time and was so impressed she thought it was all new boxes from the ground up ! We recommend better than new Kitchens 100 % for refacing .They are an honest local company that delivers on their project promise.

We are so thrilled with our new kitchen from Better Than New Kitchens! After providing photos and…read moredimensions of our cabinets and drawers, we received an email estimate. Then Dan came to our house and spent a significant amount of time with us explaining our options, showing us samples of cabinets, and answering all of our questions. We opted for several additional options on top of our initial estimate, but we never felt pressured to add or upgrade anything. We initially had hoped to do refacing to improve the overall aesthetic of our kitchen, but we were so excited to discover some of the additional options that were offered that solved functional problems that had always bothered us! When we reached out to Better Than New, we didn't even realize how much they could do besides just refacing. We replaced all of our old, hard-to-open drawers with beautiful, easy to open, soft-close drawers. We added a pull-out drawer for trash and recycling bins. We replaced sagging shelves in our cabinets. And we replaced the shelves in our deep pantry with drawers, making the space SO much more usable and accessible for our tall family. So not only is the kitchen beautiful, but it's so much more functional. There were zero hidden fees. The work was absolutely immaculate. The team was incredibly professional. And the work was done as scheduled and on time - the entire project only took 2.5 days!! I didn't receive estimates from other companies, so I don't know how the price would have compared. But we feel that the finished product, the quality of the materials used, and the professionalism and skill of the team were worth what we paid. We really couldn't be any happier with Better Than New Kitchens, and we LOVE our new kitchen. I'd highly recommend working with this company!

Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

3/26/26 Phoenix HomeGoods, another store to shop for spices…read moreto add to my culinary tool box. Parking 1/5 Awful. This store in located a large strip mall loaded with popular business from clothing, office supplies, fashion, Resturant's, Hallmark, fragrances. All of these share the same parking lot. There is rarely a time of day when parking is not full. Expert tip There is underground parking accessed from the rear of the complex' SE corner. Perfect for keeping your car cool during the summer! Selection 5/5 Always find a surprise not in all stores. The unique small business spices are an easy way to change up some of your go-to home prepared meals! Value 5/5 Home goods is a value based home products business model. Good price points on a wide variety of products. Service 5/5 This store is smaller than others I've visited. The checkout easily handled customers and there were no lines at checkout. Something for home my friends-SYOY!

I came in here today to do some sad girl shopping after a death in my family. I found a super cute…read moreduck and duck notepad and then left them in a basket while I ran to the bathroom. When i came back, they were gone! I almost started crying my eyes out in the homegoods y'all. But I asked Teresa if she had seen my basket and she radioed around until Barbara came over and helped me look for duplicates of the things that disappeared since they couldn't find the basket. She was able to find me the duck AND the notepad and saved me from ugly crying in the store lol. This store has amazing customer service and a great selection.

I had a great experience with my kitchen renovation. I couldn't be happier with the final resultsread more

We recently had Bayside Home improvements do our kitchen counters, and install a new gas fireplace…read more The quality of the work, people, and products were outstanding. Paul our main contact was one of the best I have had in the Phoenix metro area. The communications, and timeliness were perfect. The crews that were assigned were very conscientious, and did beautiful wok, I couldn't be happier with the job. Do your self a favor, and hire this company.

We had a great experience with 5 Star Bath Solutions to replace a Jet tub with a walk in shower…read more Mark Stubson was our consultant. He listened to our needs and gave us a very reasonable price. There was no pressure to agree the same day. After getting 2 other quotes, we felt comfortable booking the project with 5 Star Bath Solutions. Joe Dairman, our project manager, came the next day to measure and schedule the installation. He was responsive to my texts. Our installers Christian and Reid were very organized, respectful and worked very well together as a team. On day one they finished the demolition and prepared for the installation on the 2nd day. They came on time and finished the job and cleaned after themselves. Overall, we are very pleased with the work they did. I would recommend 5 Star Bath Solutions to anyone; you won't be disappointed.

The entire process with everyone at Five Star Bath Solutions was phenomenal. Terry came and gave…read moreus a quote. He listened to our needs and formulated a great, reasonably priced design for us. After meeting with several companies, we felt so comfortable that we booked the project that day. We were under no pressure to book that day. Joe was a pleasure to work with when we had to schedule and then reschedule our project. He was easy to get in touch with and very responsive to our calls. Our installers, Christian and Reid, were phenomenal. They showed up when scheduled, were very respectful, worked the entire 2 days in the bathroom and did an excellent job building our walk in shower. They cleaned up before they left after day one and finished as scheduled on day two. All in all, this was a great experience and I would not hesitate to use Five Star again - you won't be disappointed! Great find on Angi!