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    Southwest Airlines

    3.1 (149 reviews)

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    Lotta baggage carts sitting empty now that bags don't fly free.....
    Dan R.

    This was my first time in the newly updated terminal a lot of Restaurant choices, plenty of room friendly people, TSA and Clear move fast. My luggage beat me to the carousel. It was already spinning around when I got there. Everything you can ask for in an airport.

    Tabitha D.

    Great flight from San Antonio Texas to New Orleans, LA. Taking advantage of A list/open seating before the new changes come into effect.

    Lucky dog hot dogs.
    Ken M.

    Fly southwest 99% of the time and just love the personal and the always willing to go that extra step to help the ones in need. Either pre flight or post flight very helpful staff

    Flight date and time- that was delayed but not due to weather
    L. W.

    The last 4 flights I've been on were delayed. Maybe it's precaution for the weather -- but my last flight wa delayed because they were waiting for someone to bring oxygen masks to do the safety demonstration . ‍

    New Orleans Louisiana swamps
    Ultima M.

    Southwest Via NOLA The airport it's self is awesome (different review) I always pay extra for pre boarding since Southwest doesn't assign seats I arrive to NOLA safely and I left safely That is what matters Another FULL to the max flight Mask up friends Stay healthy

    Dirty plane with broken stuff
    Mollie W.

    It's becoming harder and harder to travel post Covid. All flights are full and SWA has discontinued direct flights to several cities, making it a full day of travel nightmares to go anywhere these days. I was lucky getting from BWI to NOLA on a non-stop flight in November. On time and uneventful flight. Getting home was another story. I booked the only reasonable time for a non-stop back to Baltimore and my flight was showing on time all day. Until I arrived at the airport. Then it was late. Then it was later. And later. Finally! A departure time and update for us to start lining up. We did, we boarded, we waited. After about half an hour onboard waiting to take off, we were informed the plane could not leave due to a still leaking fuel pipe. We got off and went to another gate. And waited. And waited. I then heared 11 names being called to come to the gate agent. Apparently they had us a plane, but needed to kick off the 11 passengers on that plane that were headed somewhere else. They all got hotel vouchers for the night. We (146) of us got a plane! It was DIRTY and gross, but we were just happy to be getting home. What was to be a Baltimore arrival at 10:20 PM turned into an after midnight arrival. The nice thing was we got an apology email from SWA a few days later with travel vouchers for $100 each. That's a nice way to make the situation right.

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    3 months ago

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    19 days ago

    Hospitality at its finest !!!! They truely care about their customers and the team. Way to shine southwest

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    10 months ago

    Tired of this airline. Very unreliable with cancellations..... suggest leaving several days early if you want to make it on time

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    Review Highlights - Southwest Airlines

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    Spirit Airlines - Ads on the planes

    Spirit Airlines

    1.5(193 reviews)
    0.2 mi

    It was a crazy ride to Los Angeles. Our driver went so fast that we left the ground. We were there…read morein no time. My sister warned me that I better kick the tires before we left. but for some reason they wouldn't let me. With the courageous attempts by the driver, we were able to make a very smooth landing on the first attempt. Great flight great service excellent flight attendance and staff. Gave five stars anyway only because five was the highest number. Happy Thanksgiving, everyone

    This happened back in October, and since then all I've received are generic, scripted messages…read moreclaiming my case was "escalated" and "rerouted to the proper channels." In reality, nothing has been done. No updates. No refund. No resolution. Just a constant runaround. This is exactly why your ratings are low and why customers are walking away -- you stop valuing people the moment you take their money. Remember, you're a customer somewhere too. Ask yourself how you would feel if your concerns were ignored and brushed aside like this. Let this be a warning to future travelers, especially those with disabilities: do not spend your money with this airline. They will take your payment, send automated emails pretending they're addressing your issue, then try to pacify you with a $15 credit toward your "next experience" -- essentially inviting you to be mistreated and overcharged all over again.

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    Spirit Airlines - Beware!!! This is ridiculous!

    Beware!!! This is ridiculous!

    Spirit Airlines
    Spirit Airlines

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    Allegiant Air - Look who decided to come to work today!!! Flight was suppose to board 7:50am and she shows up at 7:20am. God Allegiant Sucks!!!

    Allegiant Air

    2.1(25 reviews)
    0.0 mi

    *Contact $ 1-877-982-20.11© ** the main Allegiant Air customer service toll-free number that…read moreoperates 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    ****Call phoneNo is $$ +1 || 8 5 5 || 6 5 7 || 66.O0****. This line is open 24/7, so you can…read morequickly connect with a real person . As an Emerald member of the oneworld alliance, I have always received complimentary seat selection on partner airlines--until my recent experience with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. Nobody pays extra for a middle seat. My assigned seat, K6, had no cushion whatsoever. I had to stack pillows and blankets to avoid severe back pain. The customer service experience was equally frustrating. I called the number provided, was transferred repeatedly between Detroit, Chicago, and other offices, and received conflicting information each time. One representative directed me to another number, who then sent me back to the original one. Eventually I got the information I needed, but only after an exhausting loop of transfers. Onboard, the plane itself was attractive and most flight attendants worked hard. Unfortunately, many passengers behaved poorly--loud, rude, and inconsiderate--and cabin cleanliness was unacceptable. The lavatories were dirty after only a couple hours in the air: urine on the floor and clogged sinks. For a carrier of this profile, that level of sanitation is shocking. This was the most incompetent and disappointing airline experience I've had. I will not fly Royal Jordanian again. I would rather pay more or take a longer route than endure this service again.

    Photos
    Allegiant Air - 7:15am: people are on their phone concerned that maybe no one was going to show up at all.

    7:15am: people are on their phone concerned that maybe no one was going to show up at all.

    Allegiant Air
    Allegiant Air

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    Alaska Airlines

    Alaska Airlines

    4.1(37 reviews)
    0.2 mi

    *Call main assistance (Toll Free) phone number is +1 (85.5) 6.57-49.o0 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

    *Call main assistance (Toll Free) phone number is +1-888-325-0268 available anytime (day or night)…read more As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Photos
    Alaska Airlines
    Alaska Airlines
    Alaska Airlines

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    Southwest Airlines - airlines - Updated May 2026

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