Our flight did not leave until late evening and this place was suggested to us by our Airbnb host…read more It was the perfect spot to store our luggage for the day. The owner was hands on, competent and friendly. Highly recommend.

Peace of mind. This was one of the most convenient and affordable travel assistance services we've…read moreworked with ever and we travel quite a bit. Dante helped us from beginning to end. He was fantastic and really believe this completed our wonderful vacation so we could enjoy our day touring NOLA without worrying about or lugging our suitcases with us. We even changed times of pick up and delivery a couple times no problem. Timing of pick up and drop off were perfect. We'll definitely use this service again. Thanks!

Amazing Idea in a great location central for most things in the CBD/French Quarter. I was visiting…read morefrom Baltimore and had a 4pm check-in but my flight got in early. This was an easy safe and secure place for me to store my bag and laptop then explore the city early. The space is great and inviting.

From the owner: Welcome to Secure the Bags — your go-to luggage storage spot in New Orleans. Whether you’re…read morechecking out early, catching a late flight, or just want to explore the city hands-free, we’ve got you covered. Located steps from the action, we offer safe, affordable, and hassle-free bag storage so you can roam the French Quarter, grab beignets, or hit the bars without being weighed down. Our team is local, friendly, and always here to help. Book ahead or walk in — either way, we’ll keep your bags secure while you make the most of your trip.

Can I give a negative star and multiply it please. After walking quite awhile to get there I get to…read moreread a note that says be back soon and call if you need help. Called and right to answering machine. Called again. Same thing. Business hours should be observed if you plan on having them hold your belongings. Wtf....

After planning to use their luggage hold service, the doors are locked (during published open…read morebusiness hours), and phone number is disconnected.

So helpful!! Our flight home got delayed by 5+ hours and we needed somewhere to drop our luggage…read more Advance Check In helped make an otherwise frustrating day so much better! Super efficient and professional! Highly recommend

This service worked exactly as described. We dropped off our bags after we left our cruise ship…read more When we got to the airport, they were there and ready to be picked up. It was fantastic. Checking our bags allowed us to walk around the city before our flights without having to deal with the hassle of carrying them around.

Great customer service , friendly and knowledgeable staff was awesome and allowed my to see…read moremultiple units before I made my final choice

From the owner: Located along Jefferson Highway, The Storage Center offers some of the best self-storage units in…read moreNew Orleans, LA, providing a variety of sizes and flexible month-to-month rates. Enjoy convenient features like drive-up access, video recording cameras, electronic gate access, and more. Our secure and accessible storage units serve residents near landmarks such as John Ryan Stadium, the Mississippi River, and Metairie Country Club. Whether you're seeking secure or convenient storage solutions, our New Orleans facility has you covered. Rent your storage unit today to declutter your space and enjoy a hassle-free storage experience. Contact us online or by phone to reserve your unit.

In early May 2025 I booked my stay for the early days of Mardi Gras 2026. The pre-paid rates were…read morecheaper but had restrictions I did not want to accept so I readily booked the standard full rate. All was good until mid-January when I noticed a charge for a bit more than the full rate (with NO advance notice), so I called Marriott Corp to investigate and request a refund without cancellation. They opened a case for me. I did receive a reply from Taylor Cox (FD Supervisor) advising that the terms I'd agreed to had been changed rather last-minute. Pre-paid rates have a different cancellation policy so I immediately responded to Mr Cox asking for clarification but never received any reply whatsoever. The BonVoy app allows loyalty customer the opportunity to request an earlier check-in (which aren't guaranteed) but I did make that request. I sat in the lobby for the duration in case I received the message (either text or app) of my room being ready. Nothing was received so after the 4:00 time had passed I approached the front desk to inquire if my room was now available. I mentioned that I'd been disappointed in the earlier process and communication, and it turned out it was actually Mr Cox assisting me. There was a scripted "Sorry for the inconvenience" as well as "We just now sent out that batch of texts about the rooms". I inquired if a noon check-out, rather than 11:00, would be possible and was given an immediate 'No' to that extra hour. I was issued a key and told to take the elevator to the eighth floor, so I went into the nearby elevator and found that it didn't include a Floor 8, so I returned to the desk. "Oh, sorry, that's a different elevator down the hall". I noticed that two of front desk team members were putting wrist bands on arriving guests. I wasn't offered a band earlier, so I had to assume it was for something extra that I wasn't included. My room category was Larger Guest Room City View. I fully understand that online photos on the Marriott website do not perfectly match reality, but the assigned room was nothing similar whatsoever. One window about two feet wide staring at a hotel wall. I wasn't going to be in the room much, so I just accepted it. It was immediately realized that the doors did little to buffer hallway noises. I'd have to accept that too. While transiting to the parade route, I sent a brief e-mail to Mr Cox to advise what I'd seen and requested a reply if I'd need a wrist band for my return later that evening, and to please advise security of the oversight. Yet again, zero response. Upon return it was realized that a band was indeed required to access this hotel. If you lose one there is an additional charge, but I'd not even been issued one to lose. A wrist band was issued to me. Noise on the floor was significant (especially from the neighboring room) but I was tired and did get some good sleep, albeit interrupted. I checked out around 9:30, since I had breakfast reservations and wouldn't be able to return before the required check-out time. There was no inquiry about the stay or a Thanks from the front desk. Hospitality businesses choose their level of service, and I choose my level of honest online reviews. That's how it works. I did not enjoy my stay at this AC. I would not consider returning to this AC. I cannot recommend this AC to others. There seems to be a pattern of online opinions, so I know I'm not alone on this one. Oh, and Trevor . . . I never received that message about the room being ready and never received any reply for ANY e-mail sent to you. Marriott guests deserve better in my opinion.

This hotel is in a good location. Good proximity to restaurants and the French quarter is within…read morewalking distance. Outside of that I would not recommend this hotel. My room did not have an outside facing window. I spoke to the reception and they said the building used to be a bank and that more than half of the rooms do not have outside facing rooms. My room had a "window" facing the hallway, meaning light streams in all the time if you do not close the curtain all the way. When you wake up you have no idea if it's in the middle of the night or if it's morning. Also the bathroom did have hand soap. It was very strange. New travel fear unlocked, hotel room might not have a window, lol.

Very convenient shuttle service from the MSY airport. I arrived from Chicago, got my bag and walked…read moreup to the counter for a quick and convenient booking. I paid for the round trip which was less expensive than an Uber or Lyft would have been each way, and my return flight information they told me when I'd be picked up to go back. I waited about 30 minutes and several of us were on our way to the various hotels. If you're not in a super rush and don't mind a few stops, this service is very convenient.

No refunds. Wish we had read the awful reviews. Lady behind the counter lied to us... she said it'd…read morebe here in 10-15 minutes... I went to check in 20 minutes later and she said it'd be another 30 minutes... liar. We sacrificed a whopping $48 for two people. Aka we ended up taking a Lyft... we should've done the Lyft from the beginning. I pray you read these reviews before you buy a ticket for this shuttle. Wish we had read these reviews. Thankful we are able to take a $48 L and not be too bent up about it. But no one should have to go through this. Trust the negative reviews.

The location was great. The bed was comfortable. The room had a musky smell when we got there but…read moreit is an old building. The guy at front desk was friendly while we checked in.

balcony had such a incline to drain water but couldn't help falling into…read more railing outdoors, inside wall next to bathroom had a tilt in the floor pics of paint chips all over balcony. rotting under a door way, stairs to go up and down to balcony rooms medal and very steep. court yard very small king suite very small condition poorly taken care of

We stayed on the third floor in a suite at the end of the hall and I want you to know this place is…read morelegitimately haunted. We all had the same dreams. We had our shoes and different articles of clothing and stuff moved around during the night and when we were on the 2nd floor and went down to the Courtyard. When we were coming back in, I myself was lifted up and thrown down the hallway, and I have three witnesses, and I had fingerprints on my leg left over from it.I was not hurt, but it was truly an amazing experience.

We loved our stay at Jean Lafitte House. Built in 1809 the history alone intrigued me. Hoping to…read moremake contact with some friendly ghosts, I was not disappointed. I felt the presence of a "lady" when I was getting ready in the bathroom. Nothing scary and actually a little welcoming. We stayed in unit 2 which was an outer courtyard apartment. The living room and bedroom was spacious and the high ceilings made it feel even bigger. Our bedroom had a king sized canopy bed (very comfortable) and each room had a built in fireplace. The location was perfect. One block from the FQ and one block from the lively Frenchman Street. You're steps away from food, music, and drinks. Parking is at a premium in the French Quarter but Jean Lafitte House has a small grass lot about 1 block away available for guests and reasonably priced. Make a reservation ahead of time because they can't promise you a spot and it's booked first come first serve. I've been to New Orleans quite a bit but this by far was my favorite place to stay. The location, the history, and our beautiful accommodations made it a must stay for next time.

Great experience with this transportation service. We booked them on short notice during the…read moreholiday season and what a relief! They quickly confirmed all the details by text, which we really appreciated. They were especially attentive to our needs--we required a rear-facing toddler car seat, and they brought a clean one that was installed. They came on time (early!) on a freezing cold morning with a warm car. Traveling with a toddler felt easy and stress-free. Special shout-out to Barbara for being so friendly and welcoming. Highly recommend!

Eric is amazing! He is extremely communicative and accommodating. We had a large group which…read moreincluded small children. The next time I return to New Orleans, I will be using his service. I strongly recommend him!