I booked a round trip flight from Gainesville, FL to London. I wanted more leg room and asked if…read morethe seats reclined significantly more in Premium Economy. I was told they did so I opted for this. I found no difference in the seats and was totally uncomfortable. The seat was hard as a rock! Coming home I was in economy! I thought I had Premium for both flights. I had a large painting that I had wrapped up and was charged over 200 pounds for shipping. Got to Atlanta and was told to wait where the fragile stuff would arrive. I waited 2 hours! No staff around! It never showed up so I was told it would be at my destination. Got to Gainesville, it was late, I felt horrible and just wanted to be home. Everyone had their luggage. All staff but one had gone home. No painting! I was told it would arrive the next day. It never arrived!!!! Now I'm on hold for ...45 minutes!!!!!

I've recently had several travel legs on Delta. All flights were on B737s or A321s. All the planes…read morewere in great shape and the flight crews were nice. All the crews were adhering to pandemic protocols and they still don't assign anyone in the center seat unless it's a family traveling together. So, I don't know if others have noticed that the aisle has become a little bit tighter over the years. I know all the carriers are packing in the number of seats these days but that's not much of a problem if you're under 5' 5". I really like the entertainment systems built into the seats. There are numerous options for you from watching movies to playing games to monitoring your flight progress. You can even play multiplayer games if you know the seat number(s) of those you want to challenge. Earphones are complementary...just ask! There's also WiFi available for a fee. They provided a small snack bag that comes with a small bottle of water and crackers (or similar). All my flights were on schedule. No problem flying with Delta in the future.

Don't want to be this guy. Flight was good but we had many problems getting off the flight. Had to…read morewait about 1 hour after we landed just to get off the plane.

Unbelievably bad. 3 hour delays both ways. No explanation given. They gave us water and crackers to…read moreapologize Currently sitting in's flight delayed by 3 hours at 12 pm with no explanation and seething

This airport is so small. Nothing can really go wrong. You just have one TSA line and it moves very…read morequickly. When we arrived and we exited the gate area we came out, took a right and baggage claim was right there! I think I prefer these types of airports versus the bigger ones! The counter to pick up my rental car was located right across from baggage claim. And to pick up the car was a very short walk. This airport is so small but in a good way. Everything is convenient!

GREAT TINY LITTLE AIRPORT!…read more Parking is super convenient, but kinda expensive, at $12 per day. The airport itself is tiny so security is a breeze! STUPID to have to pay $45 to get through security with a regulary ID that hasn't been upgraded to a real ID. They don't do any additional screenings to ensure you're a REAL non-threatening person... u just pay $45 and then they look at your regular ID to check your name against your reservation... lol. BUT the airport itself is great! SMALL airport, security is a BREEZE and the TWO little gates are perfect. Allegiant flight was delayed and they put out waters and soft drinks for us so that was a nice gesture from Allegiant. The airport is just so convenient, I will gladly use this one ANY time I can over Columbus, just from the pure convenience aspect of parking and getting to the gate quickly. I will have to drive father and past Columbus to get to this one, and parking is $4/day more expensive, but I will do it every time!!!

BEWARE - Worst ever sister flew into CLT from VPS and was supposed to board at 10AM and here it is…read more4 PM still saying DELAY after DELAY, gate changes etc and still being told more delays! Had her on standby and allowed a large family to board also on STANDBY and not just 1 person Her stating plane is full seriously and Still waiting this is RIDICULOUS WORST AIRLINE book elsewhere folks.

Sweet, sweet Carolyn. She is such a pleasant lady who knows…read moreand does her job very well. I had an issue, which, after calling American Airlines several times were very UN-HELPFUL in resolving. Carolyn at the check-in counter was so very helpful and concerned about the issue. In a short time, after typing as fast as I ever seen anyone do Carolyn had solved my issue. This made my flight so much better in every way possible. American Airlines should be very proud to have her as an employee. She should be the model to achieve with each they hire. Outstanding in all areas. Much appreciated. Carolyn, I hope all goes well for you, that you will soon be pain-free. Thank you....

This is a small-time Hertz airport location and it shares a parking lot with all the other rental…read moreagencies. With that said, if you're President's Circle or Gold Plus, you DO need to go to the Rental desk first prior to getting in your rental, there isn't a "Black Board" with your information waiting for you. Once you're done with the Rental desk, the shared parking lot is a short walk and you'll be in your rental car in no time. I don't know who controls the inventories, but I was put in literally a brand new Toyota Sienna XLE Minivan with 20 miles on it. it was a great ride, i've never rented a cat and got a brand new car! Returning the rental was a bit odd, they weirdly don't have trash cans at the return area and stated just to keep the trash in the car. bizarre.

we had a reservation and I was having issues with my credit card. the agent Stephanie was not…read morefriendly and when I asked for a manager she told me know they were at home in bed. after telling her I had a right to speak with a manager she called security on me and refused to give our family service. we just landed from another state and didn't have transportation. rudest person I have ever tried to rent from. will never ever use hertz at this airport again.

Check your final bill at drop off. They hit me for 2…read moregallons even though I'd stopped for gas and the gauge was on full. Disappointing

Tricia working the front desk at the Airport AVIS, Fort Walton beach was completely unprofessional…read more She made several false statements, and tried over charging me. She needs to be retrained on how to deal with people traveling on government orders.

DO NOT USE THESE PEOPLE. Charged me $55 to take me 13 minutes down the road. Recognized I was a…read moretraveler that needed help and prayed on it. Then took 22 minutes to go 13 minutes, asked me for directions even though I had no phone service. This company truly was a predator to air port arrivers. Even by their own business card I should have been only around $30. But nope. Took advantage of a military service member who had no options. DO NOT USE!

This is an update to the review from May 1st. He never showed up after paying $161 + change to…read moretake my daughters and I to the airport. After scrambling to get there in time for our flight home - he said he would refund me the full amount. Not only did he not refund me he called me childish on the phone as I was upset over having to panic at 3:00 AM to get to the airport for a 5:00 AM flight. MD (as he calls himself) is a SCAMMER and I would not trust him or this company to pick up my trash. I have now disputed the charge with my bank and made a local police report as he is SCAMMING tourist in the Orange Beach area out of their hard earned money. He gets Zero stars and I hope his Karma catches up with him....

I've been traveling the world for business since about 1980, taking an average of about 25 trips…read moreper year. I almost always need a rental car, whenever and wherever I go. I've rented cars in about a dozen different countries, and in probably 50 or more cities in the US over that period. I've seen what I consider to be good rental agencies, and a lot of marginal outfits...and worse. As a resident of Northwest Florida it's really nice to be able to say that I've found the best car rental location I've ever used, right here in the Niceville/Fort Walton Beach area. I've rented cars and vans from Advantage Rent-A-Car at the VPS airport over the past year. And I remember thinking to myself what a great experience it was, the first time I did business with them, and in every succeeding experience I've had with them. The customer service at the counter has been fantastic. The ladies who work there are always very friendly and helpful, they always offer me options that allow me to limit my costs while getting the best vehicle I can for the money I spent. Every time I've rented a vehicle from Advantage the cars and vans have been in top condition, and with low mileage. As someone who spends thousands of dollars a year on rental cars it's important to me to get good value and service. The Advance Rent-A-Car office at Northwest Florida Regional Airport is the friendliest, most professional business of it's kind I've ever had the pleasure to spend money with, and they've convinced me to look for Advantage offices wherever I travel. I wish I could find that kind of service and attitude at every airport and rent-a-car agency I use. ***** - Five Stars...absolutely top-notch!

Charged us $20 a mile. two people. Ridiculous. Was not…read moregiven the price up front. Totally shocked that a 3 mile ride was $60.

Micheal gets a 5 star ! He was very personable and went out of his way to please a family of 7…read more Picked us up from the airport and was able to accommodate all our luggage and big family . stopped at the grocery store , so we could get a few things . He was very kind to my grandson too , joking around with him . we had fun ! He did so well we called him for our return to the airport which was very early in the AM , he was on time .We definite will use this company again.