I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Responsive and professional organization. Fair pricing. Service techs made me feel at ease with the…read morework that needed to be done and they did a good job with the repairs. If I have any more plumbing needs I will call Mr Louis Plumbing.

A fantastic experience all around. The team was professional, friendly, and clearly passionate…read moreabout their work. Five stars well earned.

Wesley is the best! A+ service and knowledgeable. I had him install a utility sink and cabinet in…read moremy laundry room and a new kitchen sink and faucet. A huge plus, he came with a fully stocked truck to handle any situation. No "I don't have that part, I'm going to have to go to Home Depot" delays. He showed up right on time and didn't stop until he was done, a good 4 hours. Professional, courteous, respectful. And he came in below his estimate by $100! I love this guy!

We had a valve on our lawn irrigation system crack during the recent freeze. Rite &Tite came highly…read morerecommended by residents in our community. I saw they had 11 reviews on Yelp and all were 5 Star. It's a small family-owned business and I love supporting those in our local community. The plumber came out and replaced the valve. He replaced the plumbing and wrapped it in better insulation. He tested the irrigation system. The pricing was less than what other people had paid for similar work. Very nice guy. Rite & Tite highly recommended!

We called several companies to find our leak. For 2 days we had turned off the water to stop it…read morefrom coming to the house ruining our wood floors. The 2 companies said they would have to tear out alle the cement in the house at a cost of $5000 to $10000 dollars. We then called Service Plumbing and a very nice man and helped came and started to work immediatly. He tried several places he thought the leak might be coming from explaining, as he worked, everything he was doing. He finally found the problem was the AC drain was stopped up. It's working great now after 2 days. He charged us $175. We feel so lucky and thankful we found him!

We just had Cody come to work on the water heater. He was amazing! Extremely knowledgeable,…read moreexplained everything that was wrong and what needed to be done to fix it. He even had the parts on his truck, so he completed the job quickly and efficiently. We would highly recommend him and Service Plumbing!

Called SEVERAL local plumbing business's on a Saturday for what we thought was a collapsing septic…read moreissue. Within 45 minutes of initial call, Jose came to our Ocala home and found it was JUST a bad clog. He had it sorted and done with within an hour. Normally, I try to support local business and not call a MLM company. But, I have STILL yet to hear from the local guys, even the one's that I left messages with their emergency lines. It's now 5pm and taken care of when I called at 3pm! Jose was also VERY informative, and encouraged my 'shadowing' tendency and many questions. He also advised on how to continue to properly maintain my pipes AND septic. I will admit though, the gentleman over the phone told me the price would range between $65-$80 for the call and to do a clog, but it ended up being $160 for him to climb on roof and snake the drain. That price was...a bit higher than anticipated....but, I am just glad it's not my septic and it was JUST a clog. Thanks Jose! Marco Polo Village II Ocala, FL - Marion County (Not sure why it says I am from San Fran, CA.........)

We had a leak inside our interior wall which showed up uninvited during the holidays. Mike Scott…read morePlumbing assisted us with finding a leak detection company and then once the location was identified, repaired the leak, finishing up on New Years Eve at close to 7PM. The team included Jeff Jr., Logan and Luis - and we appreciated them all. I strongly recommend this company and this crew and appreciated their timeliness and thoroughness. Thank you all!!!!

These folks are absolutely off the chain GOOD!! Owner, CJ MIller arrived before I did at my house…read moreto provide an estimate for a water heater and softener install. He gave me my choice in approaches the job financially. We agreed on how and when. The installer Matt showed up on time the day of the job. He was very informative as well as efficient getting the work done. This in spite of problems the folks before him had left to be dealt with! Job is done and we couldn't be happier with the outcome visually as well as price wise! You can't go wrong! Bill Hayter, Ocala, LF

For starters, Miller And Sons came out to install a new water heater. they sent out the wrong…read morewater heater (3) times. I had a 30 gallon water heater and after the third water heater (and only when I wasn't at the house) they snuck in a 20 gallon. The water heater was supposed to be installed on a weekday as promised, but was installed on a Saturday, and then I was charged a weekend rate of $100 more. The water heater has had two heating elements installed since I purchased it, the 1st one within months of being installed and Miller and Sons refused to honor the warranty claiming I probably had hard water even though they never came out to check the unit. I tried to work it out with one of the owners Ashley who was rude, talked over top of me and refused to be reasonable in anyway. She even insisted that I never called for service. She had me call her on a private number because she was out of the office. Then she claimed I never called because they record all calls. I reminded her that she had me call her on a different number because she wasn't in her office. She then said she would never do that because all calls had to be recorded. I asked her why I would make that up when I had no hot water and needed immediate service! She said she couldn't remember because it was over a year and I had to understand that I wasn't her only customer with a problem. I had to call out a second company who informed me (after) checking the information on the water heater that I was sold a unit that is over 10 years old and not under warranty. I have tried several times to contact Miller and Sons but Ashley became hostile and continued to take no responsibility and refused to even have someone look at the unit claiming that even if I was under warranty that the service call to check the unit or any subsequent parts replacement were not part of their warranty. I begged her to simply give me what I paid for, a 30 gallon water heater...she informed me that although I ordered a 30 gallon, a 20 was installed because a new 30 gallon would not fit. I told her that the price of a 30 gallon was more than a 20 gallon and I was owed something. She said they were the same price. I looked them up...she is lying. Simply unconscionable for a business to act this way...she told me if I was unhappy I could always sue her and hung up. All I can say is...STEER clear of this business. They must have had an old water heater in their warehouse and figured I would never know the difference. My wife and I are old and on fixed incomes and when I told Ashley this she informed me that maybe I needed to get another job. I recommend anyone in need of a professional plumbing service to look around. The second company I called who told me about the bait and switch told me he always heard they were reputable, but some of their reviews say otherwise. Why did they send out 3 different water heaters if they know what they are doing? This is a terrible thing to do to old people and Miller and Sons should be ashamed of themselves.

Exceptional service, from the first phone call with Lindsay to working with Robert (2.5 hours after…read moremy initial phone call!). Robert was courteous and professional, explained all the work to be done and completed it promptly. He went above and beyond our expectations. Highly recommend using them!!

Service was excellent. Again Made Chanel was professional but also very congenial. As far as I'm…read moreconcerned, I have definitely found the plumber for all my needs in the future

Alain came over to install a new kitchen sink and faucet. He was prompt, polite, friendly and…read moreinformative. He is returning to replace all the plastic push pull valves the homes here were built with.

So I had Village plumber install a shower valve and drain on a tile shower as a sub for Roberto's…read morein the Villages. First visit with drain install, pvc, valve 1362$ it is what it is. Tile completed same tech returns to install trim ring, handle, swing arm and shower head 377$ for 20 mins. I think that is ridiculous but we all consider value differently. I will not use them again nor recommend them.

Anthony came out to me on Friday to fix a toilet and he was knowledgeable and respectful. He did a…read moregreat job. Thank you Anthony

Dallas did a great job repairing and putting in new plumbing for us ! He was super neat and precise…read morewith his work ! The owner is super-nice and professional as well!

My AC unit went out, and it was a blistering 86° inside of my house. My kids and dog were not happy…read moreat all. I called Sunshine Services and spoke with Faith. I explained the situation to her, and she had technician Shane Nase come out to assess the issue almost immediately. Shane was here for about an hour and got me back up and running with AC. THANK YOU FROM THE BOTTOM OF MY HEART!!! Highly recommend Sunshine Services for your needs!

I have used this company multiple times for both water heater and electrical work, and I want to be…read moreclear that the technicians and plumbers themselves have always been great. Unfortunately, my most recent experience with the office has been incredibly frustrating. After work was completed, it took close to SIX weeks for the office to take the necessary next steps to get the city inspection completed--something that normally should take a few days. The biggest issue wasn't simply the delay; it was the complete lack of communication. I was never proactively informed about what was happening or why there was a delay. I had to repeatedly call to get updates, and the explanation was consistently some variation of "we need paperwork" or "things behind the scenes are challenging." When the LOC paperwork was finally submitted--roughly three weeks after I had signed it--we were able to get the inspection completed. Unfortunately, I'm now experiencing another issue. I have been trying to get an answer regarding the company covering the water pipes connecting my home to the meter, and I have essentially been ghosted. I have called at least five times in the past week and each time I'm told that "the manager will reach out" or "we're waiting for the supervisor." Still no resolution and no meaningful communication. What makes this especially disappointing is that I had great experiences with this company previously. The people actually doing the work have been excellent, which is why I have continued to use and recommend the company. But good technicians cannot make up for an office that fails to communicate, follow up, and take ownership of issues after the work is completed. I'm extremely disappointed by the level of incompetence and lack of communication from the office/management during this process. I expected much better from a company I had previously had positive experiences with. I would not recommend you use there services.