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Southside Cycle

1.0 (1 review)

Services - Southside Cycle

Bike repair and maintenance

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13 years ago

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Cahaba Cycles - Hi

Cahaba Cycles

(4 reviews)

I've purchased two bikes and numerous products from this location over the years, and customer…read moreservice has never been this terrible. I brought my bike in to get level 2 service and new tires. Rear breaks wasn't working when I brought the bike in and they wasn't working after I paid for service repair. This store changed my card $480 for tires and service, and put a $480 hold on my card for five days. I took my bike back to get breaks serviced and ask about the hold on my card after the charge on my card, but manager just said that the breaks not being serviced the first time and the hold on my card after the charge on my card was only a minor issue. I guess me being charged twice for services that they didn't complete , didn't matter to them. They didn't even call to tell me they fixed the issue with my breaks, and when I called them after the 4th day, they asked me when would I be in to pick up my bike, like I was the hold up. They never greeted me when I walked through the door, and they're nonchalant about whatever issues I had with my bike. I told them I would write a review, and that I wouldn't be back and they seemed to not care. I hope this review helps others ,so they don't experience what I've been through with this company. I miss the customer service of the previous managers Justin, Daniel, and follow up customer service of Emily.

I recently began taking spin classes and really wanted to invest in the appropriate footwear. I…read morecame to Cahaba cycles on a rainy Saturday afternoon. The staff was preparing for inventory but they certainly made sure I was assisted. Jeremy was awesome in answering my questions and really offered guidance in picking the right shoe for me. They had limited shoe inventory but I was determined to find a shoe . I had grown weary online shopping. I'm very satisfied with my purchase and can't wait to strap on my new spin cleats!

Redemptive Cycles - A bicycle handlebar Bell that is sporting the name of the company and their insignia!

Redemptive Cycles

(30 reviews)

$

Very helpful with a problem with my cycling shoes. I wasn't familiar with the clears because I've…read morebeen trying spin class instead of actually riding, and they helped me fix the cleats. Only problem is that this means I can work harder in spin class ... not quite sure if that's good or bad.

Well to start off with ..my Name is Brian, I was recently at a program called Fellowship…read morehouse..located in Birmingham..I found out about a ( Non- Profit ) place where if you volunteer at Fellowship house for 12 hours..then you go volunteer at this ( Non - Profit ) for another 4 hours..your able to pick out a bike..to use/ have after a year.Well that's a lie.Every bike is liked..the guy at the register found some reason or another not to let me pick a bike..then after it's all said and done..he had me a schwinn bike put to working order..or so I trusted to give me for my volunteer role.Well no sooner than I got a couple miles away from this ( Non - Profit ).. the bike skipped..and skipped .and skipped..etc..you get the picture..the bike was faulty..And mind you..all of this was in the Rain on top of it..So since it was pouring down rain..I figured one day soon I'd have a look at the bike to see what the problems was and maybe I could fix it..even though I was told by guy at register to bring bike back if ever a problem and the ( Non -Profit ) would fix it and I could pay on a sliding scale for the next year.You see when they give you/ loan you a bike..they put everything. Including your kids ssn numbers in this computer..lol..to make sure that you don't sell the bike for drugs..I know what your thinking..?did i get offended upon his last statement? Nope..I thought everyone was a drug addict..so I agreed with register guys ways of putting tables on people from any said back ground...it's only right? Correct everyone's doing it?Maybe it's just because im at Fellowship house..or because I have tattoos..who knows..or maybe it's because I didn't clean the toilet good enough..ir I emptied the wrong trash can for him..Who knows for real..but now im a drug addict abd im going to sell this bike before i leave that parking lot and run back( 20 feet ) lol and explain to the register guy.." i loaned my bike out for some meth and the guy was supposed to be back..over 10 mins ago." Please call the police..and by the way..can i get another one untill mine is located?lolIll get to the point..youll want to sit down for this one..im for real..take a seat..yes you..sit!!! Ok i just left bike shop ( Non - Profi ) and the faulty part on the bike i worked for was a spindle that goes on the back tire..and after it was fixed..the said price of $69.95.. on a sliding scalw mind you..Yelp..im thinking just like im supposed to think? Are you out of your freaking mind?I work for a broken bike which you fix later and charge me a almost $70.00 ? Really..?Hold on ive got to sit down for that one..myself.$70.00? Wtf? So i ask register guy..hey..how much for that bike over there?Register guy says $100. As is..i say..doent it make sense..i pay for that bike and give back to you this one you just fixed?Register guy says..aNo..i dont want that bike..so pay me what you can on the part and labor.Im like..yelp you guessed it!!! Wtf? So he wouldnt budge..so i payed $5.00 on the fixed broken bike that i worjed and cleaned toilets for..a bike that even the Register guy didnt want..so thats my truth and experience from this ( Non -Proft ) Redemptive Cycles in Birmingham alabama..my advice..dont donate..dont purchase..dont say hi to the Register guy..cause he thinks your a drug addict anyways..Peace..Brian L.​

Southside Cycle - bike_repair_maintenance - Updated May 2026

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