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    Southern Carnage

    3.7 (3 reviews)
    Closed 10:00 am - 5:00 pm

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    17 days ago

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    The Peddler Bikes And Mowers

    The Peddler Bikes And Mowers

    (5 reviews)

    I'd give them a zero if I could. Dropping off the mower was the first experience where a nasty…read morejudgmental person quizzed me about what I was running over or why was I so bad on a mower. Attitude was bad and falsely judged from the start. Then they hold it for over 2 months and I call in to get another nasty woman on the phone wanting me to pay a big fee just for looking at it. I can understand the fee to a degree, but the attitude and behavior of this dysfunctional crew who simply are supposed ti be respectful and fix mowers should keep you away from this zero level "service". Don't go here!!!

    Im not one for leaving reviews, good or bad. First for everything. A local parts place my go to,…read moredidn't have what I needed. Referring me to Peddlers. I never heard of this place. Easy to find. I walk in its a small place with LOTS of stuff. Anyway nice lady immediately welcomes me ready to assist. Mind you I'm that person that shows up with parts in hand and pictures with no clue but this is what I need. She's right on it. Her computer says she didn't have it. She still took the time to go look... While she is gone a gentleman asked if I had been helped. Yes sir.. she comes back she has it.. I asked for another part, she goes to retrieve that. Another employee asked if I had been helped.. yes ma'am. Got all I needed within 5 minutes. I have been in stores seen 40 employee no one offers to assist, and definitely not with the effort they did. Personally owned or big box stores employee's should be trained here. Highly recommend checking out peddler in Decatur. Customer service will be enough to bring you back.

    Bicycle Cove - Proud owner of a Trek

    Bicycle Cove

    (19 reviews)

    $$$

    At Madison Shop: For smaller purchases I will always pick a…read morelocal shop. If I wanted a "attitude", I would find a shop that carries high end Italian gear like Pinarello, Campy, etc. Two times and I'm out. The first experience I had with this employee was just after I arrived in Alabama, driving here from California and needing a competent wheel guy to true up a wheel that lost is true either through rack vibration or heavy winds or both. I didn't bring my truing stand with me for this trip. The bike was on a rack with the wheel exposed off the side of the van. This employee doubted the cause of the wheel going out of true from what I described. LOOK IT UP ON GOOGLE! The second experience was just last week when I needed a presta adapter. As mentioned, I use local shops as much as possible for small parts. The adapter was 2x that price on Amazon. I asked this same employee whether they "keystoned" the markup or if was tariffs or something like that. I got attitude again and a smarta** response. He said he didn't know what keystone pricing (GOOGLE IT) is and if I can educate him, in a condescending manner. I did purchase the adapter. I ride a KHS Team 29'r and do most of my own work on it. I usually use local shops to pick up high margin accessories and have always had a great relationship with the shops I've used. Mostly because of their commitment to quality customer service. The independent bike shop is a tough business. Believe me, I know by experience. If this shop can afford to be represented by this kind of employee, more power to you and good luck in this market.

    Thank you to Michelle at Bicycle Cove for all the help! I love my new bike. It was affordable and…read morefits perfectly.

    Southern Carnage - bike_repair_maintenance - Updated May 2026

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