My day traveling through NE on my way home started off with a bunch of lights on my dashboard! I…read morecrawled to InMotion - they got me in right away without an appointment. I only had one more day of driving 500 miles across the country to get home. Everyone was very professional and most importantly, knew their shit. They didn't overcharge. They overdelivered. You guys saved my butt in a situation which could have been much, much worse. WOW! HIGHLY RECOMMEND!​

We're very grateful for inMotion! Visiting from MN for July 4th, our suburban was having a strange…read moreelectrical problem. Though their shop was crazy busy at the time, they stopped to do a quick diagnostic, found the simple problem and solution, and fixed it to send us on our way back home. They were kind, gracious, competent, efficient, and even had a good sense of humor. If we lived in Lincoln, we'd definitely come back.

I went in to get a tire mounted to my car on Christmas Eve. Turns out, I had more issues with the…read morecar. Thankfully the amazing staff quickly resolved ALL ISSUES with a few days of my initial visit, and even gave me a ride home when I had no other option (while my car needed repairs). If you're looking for excellent communication, fair prices, and a genuine staff, this is the place to be.

My fuel tank started leaking on a Sunday evening, and so I immediately drove it to 24 hr auto…read morerepair. I knew it wasn't going to be a quick fix, but was still very disappointed in how long it took. At first, I was happy that David, the owner, was going to try to get a fuel tank second hand so it wouldn't have been as expensive. He told me he would have it finished within a week- great! However, a week went up and then another week was added and so on and so forth for about 4 weeks. Turns out the fuel tanks they ordered were delivered wrong and they had to order them again and wait for delivery; understandable but eventually my patience was wearing thin and could tell they were grasping for straws and feeding me bullshit. All the while, they kept finding "new" problems with my vehicle. They said they needed to fabricate a new heatshield, fix the muffler + exhaust, and then they started working on fixing a engine light that needed about $600 worth of work; however, everything they tried didn't work so the engine light is STILL on. Once everything was installed and looking good, suddenly they found a cable that was melted that absolutely NEEDED to be fixed- they wouldn't take no for an answer. That added another week. The people working the front desk were the most incompetent people I've ever met. I would call and ask for an update and they would say "let me get David" just for David to tell me nothing is updated after 15 minutes on hold. One time, I went in to grab something from my vehicle; I asked the front desk person for my keys to get something and they said "let me ask David." I waited around for half and hour for him to pick up the keys (sitting right in front of the front desk person) and hand them to me. The communication was awful. I would call and then they wouldn't call me back. David would call me probably once or twice a week to explain the same thing he explained 20 times to me already. He was definitely over diagnosing my vehicle, which is a common factor in several reviews for this company. I would ask how much it was going to cost, and he would say let me check and then didn't end up giving me a straight answer until a week before the vehicle was finished. He told me it would be done by the afternoon, and then I came to pick it in the evening and then he said it will definitely be done the next morning, but then didn't call to confirm until the next evening. Finally (two months from when I dropped it off) it came time to pay, the bill was $2900. I asked if they did payment plans and David said no we don't really do payment plans, you HAVE to pay up front OR as they were fixing it (that would have been pretty hard because he never told me a confirmed cost). I asked if there was a fee for credit cards and he said no but if you pay up front I'll knock the bill down to $2800. Luckily I had the money, if I didn't my vehicle would probably be one of MANY sitting in their lot. Overall, it felt like my vehicle was being held hostage and I was pressured into agreeing for upgrades my vehicle didn't need. Looking at the reviews, it seems pretty hit or miss. If you have a tire you need replaced, that's an easy fix; but anything else, they're pretty incompetent.

Fast and reliable. All questions answered with straight answers. After repairs were done the let me…read moretalk to the tech.

South location. Went for an oil change. They broke cap and then made me pay for new one. Didn't…read morefill tires or fill any liquids. No communication on when car would be done.

I had an excellent experience at this TO Haas tire and auto location today. I am traveling through…read moreon my way home to Michigan and found myself with a noisy left front wheel. I had just had a blowout in the right rear the day before while traveling up to Lincoln and so had just replaced my four tires yesterday. Even knowing they had missed The opportunity to make money from my business yesterday they evaluated the noise and repaired it for no charge as it turned out to be a rock. They took 40 minutes of their time and were kind enough to send us on our way without a penny charged. A great example of "Nebraska Nice". Thank you TO Haas I will not forget your consideration.

It's really annoying that they tell me come into the shop at 8 and I've made an appointment almost…read morea whole week early and im waiting here for an hour just to get the car into the garage. Really unprofessional. people have life's and can't sit around in ur lobby for 2 hours

I came in with a leak and a suspicious noise that I needed to diagnose. They found the problem…read moreright away. Quickly remedied a leaking pinion seal and my mystery noise, which was a front wheel bearing. They were able to loan me a car so that I was not stranded there. I was happy with the service and the cost. I will definitely return to this shop for future needs.

Very friendly staff. My car was repaired quickly at a fair price. Free loner car during the repair…read moreprocess. Overall excellent experience.

Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Purchased a new truck from Don Lawson back in 1989. Excellent service and delivery of the vehicle.read more

Have been looking for a new truck for a while, Terry M. at Anderson was AWESOME. He has helped us…read morefigure out what truck was going to work best for us and then alerted us to a truck that was "coming soon" to the lot. It gave us some time to help finalize our decision and feel really good about the purchase. Really great service and excellent communication!

Anderson Ford Auto Connection is supposed to help buyers with low credit get into a vehicle not…read moresell them a lemon that will die after 200 miles. The 2011 Buick Enclave purchased for $7500 CASH needed a headlight assembly and starter right off the bat ($1000) then it quit due to no oil, empty coolant reservoiur, dead battery and damaged crank...this to people who can lease afford a $7500 loss. The best thing you can do help this is NOT to tell us you will pass the information along hoping we will go away but to take the vehicle back and give credit towards another vehicle that will help this family of 6!!!! Bad Business Mike Anderson!!!! Turns out the Buick has a damaged crank due to no oil empty coolant res and dead battery $7000 for new motor not to mention the numerous towing fees.

We were traveling from Utah back to Illinois, when our truck broke down in Lincoln. A friend…read morerecommended HIS auto. Their communication was clear, and accurate, their service was exemplary. They took care of us, and we got back on the road as quick as they were able, which is as quick as anyone could expect.

Good service. I made an appointment about a week in advance (they seem pretty busy, so don't expect…read moreto just walk in). I dropped my vehicle off as they were opening that day and they had my work done by noon. They followed up with me the next day to make sure everything was running well. While briefly chatting with the staff, their identity as a Christian business appears to be legit. I'm surprised they don't get more hate from the locals in this city, since there are a lot of the rainbow flag waving censorship types around here. I'll probably be back the next time I need a mechanic.