We took our 2022 Chevrolet Silverado to this place. They said it needed the oil separator replaced…read morewhich it did. The problem is they wanted to charge 9.5 hours of labor that the book called for 4.8 hours of labor. Then we get our truck back with a big dent in it which was not there before. He wanted to charge us twice what it should have cost. Beware before you have work done here

Can't extend a more appreciative thank you!! Tammy squeezed us in for a 911 oil change while…read moredriving across country. Tom completed the needed repairs in a timely manner so we could get back on the road for our remaining 9 hour drive. Thank you thank you for being so awesome! We appreciate both of you and your amazing business establishment!!

I came in with a leak and a suspicious noise that I needed to diagnose. They found the problem…read moreright away. Quickly remedied a leaking pinion seal and my mystery noise, which was a front wheel bearing. They were able to loan me a car so that I was not stranded there. I was happy with the service and the cost. I will definitely return to this shop for future needs.

Very friendly staff. My car was repaired quickly at a fair price. Free loner car during the repair…read moreprocess. Overall excellent experience.

My car started making a grinding noise whenever I would turn my steering wheel more than 45 degrees…read morewhile on my road trip across the country. The team at Watson agreed to see me on short notice and took my car on a test drive around the block as well as lifted the car to check. What I thought to be a CV axle issue turned out to be more minor but the speed and thoroughness of the service was priceless in providing me piece of mind as I continue along my trip. Everyone at the shop was so considerate. Ask for Tony, he will take care of you. Thank you guys for all your help and being so nice through and through. Highly recommend!

These guys have treated me well for over 20 years and i will keep them as my go to.They will…read moreprovide service if you can't drive n deliver your vehicle to you if needed.

Awesome service my $100 estimate ended up as $56. Very happy with the work. Would definitely…read morerecommend to anyone needing work on their vehicle.

DO NOT TRUST!! I took my minicab to them to get the windshield wipers fixed and a timing belt…read moreinstalled. I get that it's an older and oddball vehicle. They decided to tackle the timing belt first, but then kept discovering more parts and more issues. This is recently inspected, newly purchased, well-maintained with full records vehicle. But they had it tore down and no way for me to get it back. So I went along, kept buying more parts.... Long story short. I just paid over $1300 for a basic tune-up, and I bought the parts! They've had the vehicle for 6 weeks!! Best part, they wait until today to tell me the wipers were too difficult and those are still broke. Amazing incompetence or just taking advantage of the situation? DO NOT TRUST these scammers.

We've been taking our car to InMotion for a little over three years now, and have never regretted…read moreour decision. We switched to InMotion after moving to a neighborhood which was relatively close, and thought we'd give them a try. Our first experience has been like every experience, whether it's just an oil change, or more complicate work, fantastic. Regardless of the work we have done, they will always give us the a report on the cars condition, and check everything over. The report is very thorough and we receive a print out copy, and have a copy emailed to us. In most cases, the report list items that would be nice to have done, but not absolutely necessary. Sometimes, the report lists items that are more urgent. We always get the honest breakdown on the findings, from Jared, or one of the other staff regarding what needs done, and what can wait, or what isn't that important. Most of the time, there's nothing urgent enough to even mention, but when there is, they are completely non-pressure. The will let us know the details in a way we can understand, and leave the decision totally up to us. They have never pressured us. A few times there were items found that may cause serious damage or safety, and they will let us know, but still not pressure us to have any work done on it. If there are a few items that do need to get fixed, and you decide to have the most important ones done, they will work with you to decide which ones are better to do now, and which ones could be put off until later, again with complete non-pressure. Almost every time we've had more done than an oil change, we have noticed a big difference in the way the car drives when after we've picked it up. We've never had to take the car back after it's been serviced, due to any issues, and have always been very happy with what was done to it. Our car is getting older (2008), and I hate to get rid of it because it still looks and runs great, because we try to take care of it, but it is getting to the point where it does need a bit more work from time to time. It's comforting to know we have an honest and reputable place to take our car where we know they will not try to take advantage of us, and will always do a great job on anything we have done. They can do just about any type of work. We had our clutch burn out last year when my wife was driving, and I was in the hospital at the time. She called InMotion, and they took care of everything, from the towing to the repairs, and there was very little my wife needed to do. They have always been very friendly and professional every time we have taken our car in, no exceptions. I'm sure we'll be taking our current car in for quite a few more years, based on it's continued performance, and the great work that they do, and will definitely want to take our new car in when we decide to eventually get a new one. Why go anywhere else when we get so much bang for our dollar at InMotion. I know we could save a little money by taking our car to a cheap oil changing service, but we care too much about our vehicle to risk not having the job done right, and not getting nearly the personal care and expertise workmanship we have gotten here, just to save a few dollars. We are so glad to have found a place we can trust and always gives us great service on all the work they do.

My day traveling through NE on my way home started off with a bunch of lights on my dashboard! I…read morecrawled to InMotion - they got me in right away without an appointment. I only had one more day of driving 500 miles across the country to get home. Everyone was very professional and most importantly, knew their shit. They didn't overcharge. They overdelivered. You guys saved my butt in a situation which could have been much, much worse. WOW! HIGHLY RECOMMEND!​

Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Purchased a new truck from Don Lawson back in 1989. Excellent service and delivery of the vehicle.read more

I live in Lincoln. I drove my RV to this location to see if they had a muffler that would fit the…read moreRV. The owner was outside with another customer, i parked the RV, got out and headed to the entrance door when the owner remarked about my Dog that was barking out the passenger window. He stated that "i should take my dog out in the country and shoot it in the head so it will shut the hell up". I didnt say a word, i turned around got back in the truck and left. I dont care what kind of work this place does, i dont care if his mufflers are gold plated, that type of person isnt getting my business or my money. This took place in 2019 not 2021.

My family and I were driving through Nebraska when our catalytic converter got plugged up on…read morememorial day weekend. Ron gave me an amazing price and I was taken care of faster than an oil change. Amazing service and great prices. If I ever break down again, I hope it is near House of Mufflers.

Quick communication and great service! The app showing pictures gives you confidence in their…read morediagnosis.

Customer service was impeccable, the shuttle ride was quick & safe! The auto service was incredibly…read morefast as well, zero complaints. they made sure to answer any of my questions, noted/addressed any concerns I had with the car, respectfully explained what steps were going to be taken, were welcoming & kind, & the shop itself is so clean and inviting. Will absolutely be coming back when needed. Keep doing what you're doing!