1. H.I.S. Auto Care

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Lincoln, NE

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H.I.S. Auto Care

3.7 (16 reviews)
Open • 8:00 am - 5:00 pm

Services - H.I.S. Auto Care

Auto brake repair

Auto engine repair

H.I.S. Auto Care Photos

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9 years ago

Gave me very honest and quick service to my car. And I have rented uhauls there a couple times and it was an easy process.

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Review Highlights - H.I.S. Auto Care

“Pulled up for gas and to get air and a young man popped out of nowhere to help.”

Mentioned in 2 reviews

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inMOTION Auto Care

inMOTION Auto Care

(22 reviews)

We've been taking our car to InMotion for a little over three years now, and have never regretted…read moreour decision. We switched to InMotion after moving to a neighborhood which was relatively close, and thought we'd give them a try. Our first experience has been like every experience, whether it's just an oil change, or more complicate work, fantastic. Regardless of the work we have done, they will always give us the a report on the cars condition, and check everything over. The report is very thorough and we receive a print out copy, and have a copy emailed to us. In most cases, the report list items that would be nice to have done, but not absolutely necessary. Sometimes, the report lists items that are more urgent. We always get the honest breakdown on the findings, from Jared, or one of the other staff regarding what needs done, and what can wait, or what isn't that important. Most of the time, there's nothing urgent enough to even mention, but when there is, they are completely non-pressure. The will let us know the details in a way we can understand, and leave the decision totally up to us. They have never pressured us. A few times there were items found that may cause serious damage or safety, and they will let us know, but still not pressure us to have any work done on it. If there are a few items that do need to get fixed, and you decide to have the most important ones done, they will work with you to decide which ones are better to do now, and which ones could be put off until later, again with complete non-pressure. Almost every time we've had more done than an oil change, we have noticed a big difference in the way the car drives when after we've picked it up. We've never had to take the car back after it's been serviced, due to any issues, and have always been very happy with what was done to it. Our car is getting older (2008), and I hate to get rid of it because it still looks and runs great, because we try to take care of it, but it is getting to the point where it does need a bit more work from time to time. It's comforting to know we have an honest and reputable place to take our car where we know they will not try to take advantage of us, and will always do a great job on anything we have done. They can do just about any type of work. We had our clutch burn out last year when my wife was driving, and I was in the hospital at the time. She called InMotion, and they took care of everything, from the towing to the repairs, and there was very little my wife needed to do. They have always been very friendly and professional every time we have taken our car in, no exceptions. I'm sure we'll be taking our current car in for quite a few more years, based on it's continued performance, and the great work that they do, and will definitely want to take our new car in when we decide to eventually get a new one. Why go anywhere else when we get so much bang for our dollar at InMotion. I know we could save a little money by taking our car to a cheap oil changing service, but we care too much about our vehicle to risk not having the job done right, and not getting nearly the personal care and expertise workmanship we have gotten here, just to save a few dollars. We are so glad to have found a place we can trust and always gives us great service on all the work they do.

My day traveling through NE on my way home started off with a bunch of lights on my dashboard! I…read morecrawled to InMotion - they got me in right away without an appointment. I only had one more day of driving 500 miles across the country to get home. Everyone was very professional and most importantly, knew their shit. They didn't overcharge. They overdelivered. You guys saved my butt in a situation which could have been much, much worse. WOW! HIGHLY RECOMMEND!​

Firestone Complete Auto Care

Firestone Complete Auto Care

(25 reviews)

Traveling from IL to CO, we hit a snag in Iowa. Due to the terrible roads, we hit a division and…read moresomething went wrong. Called Firestone, they said come on in. Got there at 5p on a Saturday night. Good news, we just snapped the metal band inside the tire. They had us in and out with 2 new tires in an hour. Not only that, thoroughly went through the suspension and undercarriage to make sure we were OK. They gave great advice, said be careful and sent us on our way with good wishes. All the while, they were friendly and helpful. Thank you guys so much for taking care of us!

I had a tire blowout and Ireland and Angelo (and mechanic crew!!) were terrific in helping me get…read moremy car road ready again so I could fetch my child from Omaha's airport, round trip 100 miles. Thank you, thank you! It happened on a Saturday evening and I needed to get to the airport by 2 pm on Monday. An (online) appointment, few calls and texts, and a trip in on Sunday/left there overnight Sunday for arriving tires Monday morning and it was done. They called at 8:30 am Monday morning to give me the status of tires and car, I thought. No, it was to tell me the car was ready to go!! They did everything in their power to make it happen--and it did. They are amazing!! Our family is enjoying my son's visit now. Love their free "courtesy checks" of the car, too. My next appointment with them will be a new battery soon. Firestone is my new "go to!!"

Midas - Total loss. Complete interior destruction from the mechanical fire. Midas won't take responsibility.

Midas

(23 reviews)

It all started with me making an online reservation for a simple oil change. I requested a phone…read morecall and didn't receive one in a couple of hours so I called the shop with a little hesitation. Online it said they would get back within an hour. Hmmm... Pete Gascon answered the call and immediately looked it up and saw that he accidentally sent an email instead of clicking for a phone call. His apology was sincere so I went in. When I got there I asked if he could take a look at the window washer which was filled with some strange anti freeze that had been put into the container and it was disaster. Also included were the little nozzles which were way off kilter and one side barely reached the bottom of the windshield. My question was: "How much might it cost?" He said he wouldn't charge me to check it out, no problem. Awesome! I'd contacted the Hyundai dealership about the water sprayer for the windshield a few months before and they said it would be something they would have to replace and it was about $175! I decided to keep pushing the pump button. Guess where I'm never going to do business... Back to the good story. A while later Pete asked me to come look and the gunk was gone 100% and water came through clear. They were still working on the "sprinkler system". OK, I'm not a mechanic and don't know the right jargon. So I watched and they went to battle. They were able after a few tries to blow out the stuff in the hoses/tubes/whatever they are and then they pushed the button and the water flew like the wind, covering the top of the car! From Mutt to Jeff... Then they worked on the nozzle placements and the power. The two of them worked like a smooth machine, a never give up attitude. GET THIS! No charge! Unbelievable! My wiper blades were getting shot so you bet, I bought them from Midas on the spot! And they were reasonable! Very reasonable! The service was way over my expectations and way over the guarantee to make me 100% happy. Pete also gave me the online coupon, by the way. We have a jewel of a Midas Owner here in Lincoln! And I have a shop that I can trust!

I delayed posting a public review because I wanted to give ownership an opportunity to address the…read moresituation privately first. I contacted ownership on a few different occasions but did not receive a response. At this point, after already bringing the vehicle back multiple times and still having unresolved issues, I do not feel comfortable trusting this location with my vehicle. On February 23rd, I brought in my Chevy Malibu after it went into reduced power mode and the check engine light came on. Later that day, Pete called and explained what he said needed to be done, including a turbo replacement and a brake/caliper service. The quoted price for the turbo replacement seemed high compared with what I would have expected from other shops, so I chose not to approve the repair over the phone right away. Instead, I picked up the vehicle and reviewed the written estimate at home so I could think it over. The written estimate was for $4,618.16 to replace the turbo. While reviewing it, I noticed the brake/caliper service Pete had mentioned when he called listed on the estimate as "Clean & lubricate caliper anchors, slides, and bolts" for $78.75 per axle. When Pete explained it to me over the phone when he called originally, he indicated that this service had to be done as part of the turbo repair, even though it did not appear related to the turbo issue. That raised concerns for me about why it was included on the original estimate and presented that way in the first place. After thinking it over, I ultimately decided to move forward with the repair because I needed the vehicle and the shop had availability. I brought the vehicle back for the repair. I picked it up on February 25th, and the caliper service was not included on the final invoice. While I was not ultimately charged for that service, it was still concerning that it appeared on the original estimate and was described over the phone as something that had to be done as part of the turbo repair. Unfortunately, later that same evening while driving back to Lincoln from Omaha, the vehicle lost power again, the check engine light came back on, and oil was all over the engine bay. I had to pay $389.48 to have the car towed back to Lincoln. The shop then told me a hose and banjo bolt had failed and replaced those parts. After that, the vehicle continued to have problems. I noticed a strong burning smell while driving and at idle, along with a small oil leak in my parking stall. I brought the vehicle back on February 28th to have those issues inspected. I was told they could not find a leak and that the smell was normal for a new turbo. Nearly one full oil-change interval later, the burning smell still occurs occasionally, and the same slow oil leak is still present. This leak was not happening before the turbo repair. Between the diagnostic fee, turbo replacement, and tow bill, I spent $4,843.41 on this repair, and the vehicle has more issues after the repair than it did when the process began. I have documentation of the estimate, final invoice, tow receipt, and my attempts to contact ownership. Based on the cost of the repair, the issues that followed, the unresolved oil leak and burning smell, the concerns I had with the original estimate, and the lack of response from ownership, I would not feel comfortable recommending this location for major repairs, if any at all. I would also recommend that anyone who has had work done at this location carefully review their estimates and final invoices to make sure they were not charged for services that were not needed, not approved, or not actually performed. If you do notice any, you may also want to consider contacting the appropriate consumer protection agency, such as the Nebraska Attorney General's consumer complaint office.

H.I.S. Auto Care - autorepair - Updated October 2026

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