Came out for emergency service to my HVAC system before I was a regular customer. Then did a great…read morejob providing what was needed

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Edited to reply to commentnon Google: I was told that I would hear from you today, but you did not…read morehave the decency to give me a call. Your dispatch knew the issue with the unit. You should keep better records so when your customers call, you can know how to best serve them, or in our case, not serve them. We were charged $145 for you to come to our house and tell us you don't carry the replacement for r-22 as many other companies do and have had great success maintaining units with it. You just want to sell us a new unit on a small house between 8-10k dollars. We have been using Superior for years with our rental houses. I've always been happy but today I just feel like we've been ripped off. I told them the issue with our unit so they knew when they came out that we needed recharged. They don't have any r22 anymore though. So of course they want to sell us any unit and charge us a diagnostic fee that is $50 more than anyone else.

Lisa is awesome and is so helpful. I always wait to post reviews after payment to see how good the…read moreservice is. Joey and Lisa and Wendy have a great post payment service model. Very impressed. Thank you again Lisa

Tyler came out to hook up our gas grill to the natural gas line of the house. Took a little bit of…read morehunting to find the right components that would hook the KitchenAid gas kit to the house. But, he got it done and safety checked it all. Price was reasonable and we would definitely hire Higdon again.

They say home repairs happen in threes. For the last several…read moreweeks we have had low pressure in our kitchen sink. After having things checked at the meter, we were urged to call a plumber. Why did I call Higdon's? This is an established company and has grown with our community. It was our sink faucet. We bought a replacement -a Delta because its guaranteed warranty . This saved us money and it was their prompting. Trust long standing companies.It means fewer disappointment s. Trust Higdon to treat you like a friend.

We had a leak, we didn't know where it was coming from, and the leak specialist found the leak and…read morerecommended MPS. I wish he hadn't. I mean, yeah, the guys did what they said they were going to do--fix the leak. Unfortunately, this one day job turned into a two days job--they didn't have a Shop Vac (what the heck?), they got the wrong part twice, they didn't know what our pipes were made of, on and on... Communication wasn't great, one of the workers videoing our house skeeved me out, overall just not a good experience. I will say the price was reasonable, however.

We have used Madison Plumbing for any needs that have arisen over 17 years. Most recently our…read morerental's water heater needed replacing and the 3rd party plumber that Home Depot sent wanted over $3,000 and a week before they could do service. I called Madison plumbing and by end of business, next day, had a code compliant water heater installed and the gentleman removed the old one for me for almost $1,000 total! I will always call Madison Plumbing, first!!

Everything! I have been a customer for 30+ years. I once had a gas furnace destroyed by water…read moredamage. Insurance company told me to get three quotes. Comfort Control was my first quote. My insurance company called almost immediately and told me I didn't need any other quotes and I could use Comfort Control.

We have used their services for over 7 years. We recently purchased a new unit from them.read more

Used them for sweeping my chimney after having a lot of difficulty finding someone. They were…read morequick. Answered any question I had. They cleaned up completely and were very helpful. They found a few issues and referred me to the proper company to get what I needed. Great service all around.

I hired Air Essentials for home air quality improvements in 2019 & 2020. If your looking for HVAC…read moreinstall, HVAC maintenance, or air quality improvements, this company is top notch. Joe and his employees are very knowledgeable and take pride in their work. I've worked in construction for 20 years and I would highly recommend them to all my family and friends. If you're having air quality issues, this should be your first and only stop.. I'm forever grateful for their help in 2019 & 2020. I also want to give a big shout out to Will for going above and beyond.. I give Air Essentials an A+!

I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Friendly, great attention to detail and figured out my ice maker problem! Would definitely use…read moreagain.

We had an issue with our AC unit cutting off during the day and turning back on in the evening. An…read moreIntegrity specialist came to our house, spent nearly 2 hours checking the unit outside and upstairs and told me the unit was "fine" because it happened to be blowing when he was there and charged us $95 to diagnose our problems. He then proceeded to give me options for repairs that ranged from $900 (this included resealing leakage that didn't exist) to $1,879 complete HVAC system rejuvenation. That evening the temperature in our home rose 12 degrees above where it was set. After getting a second opinion, it turns out our drain line was clogged and was triggering a sensor to cut off the unit. We were told this is a simple and common issue that took about 45 minutes for another company to fix while charging us $138 for the service. Very disappointed that the real reason for our unit not working wasn't even brought to our attention by Integrity. We felt Integrity was trying to take advantage of our ignorance and sell us on more than the issue. We will never use them again.

So...we got a diagnostic on our a/c which wasn't working. The technician that came out charged $95…read morefor diagnostic, and turns out our problem was something completely different than what he told us! He didn't even check our Freon which was empty and didn't find the leak puncture in our line that we had to hire another technician from another company to discover. All we got is that the thermostat needed replacing which was actually not even an issue. This was an extremely disappointing and expensive and useless service. DO NOT use this company. I even called and let them know they misdiagnosed the issue and they said I could spend another $95 for a new diagnostic. No thanks we will not be doing business with them again.