I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Friendly, great attention to detail and figured out my ice maker problem! Would definitely use…read moreagain.

Received proposal that was fair and responsive; could have done well with JagAir, but went with…read morecomparable company/value. On my referral list.

Lyndon and Josh were fantastic on swapping out my old unit and getting me into exactly what I…read moreneeded. Lyndon never tried to upsell me on anything and actually kept me from spending alot of extra money I didn't need to. Will definitely be maintaining a relationship with them on maintaining my system..

Technician was high pressure sales person. Said the system was 10 years old and needed to be…read morereplaced. I showed him the system was 8 years old, no replacement needed. Technician did most of the work but failed to return to complete the job, although I was billed for the entire job and my credit card charged. I requested a refund for the amount of work charged to my credit card that wasn't completed. They did refund the amount of $526. They said I was eligible for a free electrical inspection, and would to schedule it. Months later no one called. You might want to be careful when using this company,

It hit 85 in my house today on a 6 year old unit from Conditioned air. Let that sink in before you…read morecall them. TLDR: Most expensive in the area for no benefit or gain over other companies. In fact, design of our system was extremely poor, we've had multiple mechanical issues, and overall the experience has been not the best compared to other companies. Please get multiple quotes, you will thank yourself We have an upstairs and downstairs unit from them installed in 2020. The primary issue relates to a pump-drain system installed by them. Our previous upstairs unit relied on gravity to drain condensation. After we got into the install of the new unit, I was then informed that the new unit would not fit in the attic and would have to be placed somewhere else. After their horrible plan to place it basically out in the open of the second story, I proposed a solution where it could be out in a newly constructed closet. No big deal except a few days later I noticed them installing some stuff next to it so I asked what it was. They explained that it was a pump for the condensation line. I expressed STRONG concern to deviating from a gravity fed condensation line. They swore up and down that multiple customers had them without issue. I foolishly trusted the name. Boy was I wrong. For the first several years, I suffered through that pump. At first, it was just crazy loud. When it came on, it almost covered the TV. So they built a box. Then it got worse. It has a fail safe trigger system that shuts the unit down if it isn't pumping right or the trigger flips. I spent COUNTLESS nights hot and sucking water out of that stupid thing to limp the unit along until a tech could come out. After a few years and many complaints, a tech finally acknowledged that many many customers were having the same issue and they had decided to try to install a better plumbing piece for most of them. So I was being lied to previously apparently. They scheduled me for the new plumbing install for the pump and it did a LOT better until writing this review. I just got my wife home from the hospital to a hot house. And you guessed it, condensation pump lines are full... I will most likely have these issues for the life of the unit

Had been having intermittent issues with my hvac. Had several other companies come out and they…read moreall had ideas that were literally like $1500 plus repairs. Vandy came out looked at it was super honest fixed the issue worked great a week or so then did it again and they came back and fixed the issue that surfaced. Total cost was way less than others and he started with the more common and less costly approach. Highly recommend them for their honesty and repair guidance and service. They are the ones I will call if I need anything hvac related. Call them you will be happy you did.

From the owner: We are a Small Veteran Owned and Operated business providing our customers with the best products…read moreand the best value in North Alabama!

Very pleased with professional attitude and great work to replace water lines under house due to a…read moresudden major leak. Thanks to Justin, Morgan, Jeremiah and DJ. Always a great attitude and conscientious work, and when I had an after hours question Morgan was available to answer. Thank you guys!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

An absolutely outstanding experience. We had 4 different HVAC companies give us quotes and discuss…read morebeat options... Thomas (the owner) gets personally involved and does exactly what he says they will do (go figure)... courteous, punctual, excellent communications and conscientious workmanship. They just completed the work and we could not be happier with the service, professionalism and cost. 1000% worth using them and we will without a doubt use their services for any HVAC need we have as well as recommend them to all our family and friends. In a day where customer service seems to be trumped by so much demand, T&L completely delivers on providing outstanding service and workmanship. BTW... they cleaned up the attic and garage area better than they found it... when is the last time anyone was able to say that about a service ! Simply outstanding and a true pleasure to work with !!

I've used Don Carter for over 20 years and bought several units. Their customer service and support…read moreis the reaspn I am a long term customer.  I wanted to highlight a recent experience regarding my upstairs unit in which there was a problem with high humidity. Jonathan was the technician and what impressed me the most was that just because he found a problem he still kept looking until he found and resolved all the issues. This took several visits in which new refrigerant was added, a leak was repaired, and a part replaced. I really appreciate Jonathan's efforts and also his clear and detailed information every step of the way. Great job!!!

When two Dish technicians could not figure out how to install our Google Nest thermostat on our…read moresplit HVAC system, hubs called Don Carter. I believe their tech came out the same day. He had the thermostat installed in no time at all! I was very impressed! I can't speak to the value, because I didn't see a bill or pay the technician. I'm grateful that a. hubs decided not to do the install himself, which he typically insists on doing and b. that Don Carter was able to do this install politely, quickly, and correctly! Thanks Don Carter Heating and Cooling!

If I could give a 10 star rating - I would! Top notch customer service from initial call (Kim) to…read morethe on site technician (Nick). Highly recommend!!!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my…read moreair conditioner. Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why. Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received. And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more. I'm very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well. If I could give a higher rating, I certainly would! I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

Craig Comfort Control has consistently provided excellent service when needed. Their quick…read moreresponse, responsible technicians, an affordable price is a few of the many reasons they are 5-star with me. I highly recommend this company for your heating/air needs. aragland

I have been so impressed with Craig Comfort Control-their professionalism and expertise. They were…read moreone of three companies I contacted for quotes for a replacement HVAC unit. They offered the best price and I am so happy that I selected them. They are so personable and responsive. Got my new unit installed with no looking back. I am so pleased to have established this relationship with the Craigs. I trust them completely with my heating and cooling needs.