I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Look elsewhere......They are rude, unprofessional, and a complete waste of time. When we made the…read moreappointment, we were clear about what the issue was ( an out-of-balance drum) and explained what we had done already to fix it. Jeff came out, said "Dont over load the washer," and he just pressed start. We explained that we have tried that, and even with 4 t-shirts, we have the same issue. He told us he didn't want to stay around and wait to see the problem when the spin cycle starts, so to call him back when the problem starts again. I'm not sure why anyone would come out to not look for a problem, but he couldn't be bothered. We called back, and he said, "Call someone else". What a waste of time.. Jeff's response to this review is all lies. I have the text thread to prove it. Any info he mentions below was all the info we knew and shared with him before they even came.

An absolutely outstanding experience. We had 4 different HVAC companies give us quotes and discuss…read morebeat options... Thomas (the owner) gets personally involved and does exactly what he says they will do (go figure)... courteous, punctual, excellent communications and conscientious workmanship. They just completed the work and we could not be happier with the service, professionalism and cost. 1000% worth using them and we will without a doubt use their services for any HVAC need we have as well as recommend them to all our family and friends. In a day where customer service seems to be trumped by so much demand, T&L completely delivers on providing outstanding service and workmanship. BTW... they cleaned up the attic and garage area better than they found it... when is the last time anyone was able to say that about a service ! Simply outstanding and a true pleasure to work with !!

Lynden responded immediately and was on site the next day. He sent multiple videos to me as I am…read moreout of state and communicated consistently through out the repair.

Great service and very honest. Provide clarification on everything he was doing and very prompt…read more Highly recommended!!

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Had a late service call ($225) and worker inspected system, no air blowing into house. He came…read moreinside--no forced air--went outside and into the attic. First said, "No problems," next, "Needs a new outside fan motor," next I suggested he check the fan capacitor--he confirmed a amperage issue, and replaced the $15-30 part. Total cost: $325. 14 days later, same problem. Asked for a refund for just the service call because we weren't satisfied and didn't trust them any longer to fix it. Manger declined, "Saying during 14 days anything could happen. Another, less expensive company diagnosed and replaced the defective blower for less than the Durham Service Company's work.

We have been with Durham for 15 years and just recently our heat pump went out. The service…read moretechnician was excellent but it was apparent we needed a new system as the repairs would not offset enough. We were scheduled for an install of a new unit within days. Chris, Ryan, and Phillip showed up on time, were professional and experienced, installed and tested our new unit and cleaned up after themselves. We couldn't be more happier with the service and product this company provides and we feel like we have built a very positive relationship with this locally owned company. Highly recommend.

Our be experience with Total Air Solutions was excellent!!…read more Timely. Patient. Excellent customer service. Highly recommend!!! Great work!

If you need HVAC services I could not recommend David at Total Air Solutions more. He was able to…read morecome out quickly and fixed a ton of issues with our unit. He did excellent work at a good price and was very professional and personable. He told us what needed to be done and why, informed us of what our options were and did not try to oversell us.

This summer, my air conditioner stopped working. First thing in the morning, I looked up HVAC…read moreservices nearby and picked these guys since they were open early and they were the closest. Somebody responded immediately and sent a technician in the afternoon. The tech did a thorough checkup and identified that the capacitor had gone bad. They also suggested that I replace the entire HVAC unit since it is almost 20 years old. I requested a quick fix which is to replace the capacitor. Capacitors seem to be very cheap when purchased online. They charged way more than the price, of course factoring in the time and labor involved with the analysis and replacement, it was reasonable. The tech who showed up was very knowledgeable. A few months later, in winter and a day after the first frost, my heater stopped working and I spent an entire night shivering in the cold. First thing in the morning, I requested conditioned air solutions for a technician and they sent someone within a couple of hours. The tech spent a lot of time checking the hvac system and identified the same issues as the previous tech mentioned. This technician was also very knowledgeable and answered all my questions patiently. It was apparent that my HVAC is getting old and I could no longer continue with the temporary fixes. I decided to replace the entire thing and conditioned air solutions gave me an estimate and a payment plan. After I agreed, they booked a technician within a couple of days. The entire process went smoothly and their technicians have done an awesome job with the installation. They cleaned up well afterwards. I could not be happier with the service. I suspect that their prices might be a bit higher, but from what I understood talking to their techs is that the company pays them well and treats them well. So, all is well! I highly recommend them for any HVAC needs.

This company installed a new HVAC system for us last August when our 16 year old unit died. I…read morewrote a glowing review for their expert installation. Today we got our first six month check up maintenance and the tech was Josh Sylvester. He was very knowledgeable and answered all our questions. Not only did he completely check everything to make sure it was working properly, but he also noticed that our dryer vent hose was partially plugged up and gave my husband suggestions for handling the problem himself if he didn't want to pay a technician for repairs. I love that their technicians are so competent and helpful.