Enjoyed this store. Staff was helpful and polite with me. 2-3 rooms full of furniture, clothes,…read moresome jewelry. Many leather pieces of furniture were very nice. Cute barstools. Which can be hard to find cute and nice ones. I saw some pearls I liked but price too high for me. Beautiful leather drawer chests, some Asian furniture pieces, leather bound books )very cool) . Even a carousel horse! So sweet for a girls room.

Selection is good, however the service can be subpar. I would agree with some of the other reviews…read morethat say the service and staff can be exceptionally rude. I bought an item and needed to have it delivered, and when it practically wasn't out the store that same day the service people became even more rude (if that is possible). There are several other higher end consignment stores in the area. I prefer to spend my money where I am actually appreciated.

Thought this place was so different than other furniture stores they had a lot of unique pieces and…read morewe ended up buying a cabinet. Definitely will be back Tip: IT is final sale but they will give you store credit within so many days.

Coolest furniture shop in this area without a doubt. Prices are well within reason for the artistry…read moreand quality of these pieces. Staff is attentive and informative but not overbearing whatsoever. Would recommend visiting this store for accent/side/coffee tables and larger unique dressers and chests. Love having this gem nearby!

I've been furnishing a 5000sq foot home and I've purchased many items from different places. If you…read morewant to wait MONTHS AND MONTHS for your furniture then go ahead and purchase from Haverty's! I'm so over it I want to cancel the order before it arrives. I haven't had a living room for months. Every other furniture company I've purchased from has had a reasonable timeframe. Review the reviews before ordering from them.

Avoid Havertys if you value your time and sanity!"…read more " Worst delivery and response I've ever experienced. After 3 attempts to deliver a dresser, I'm beyond frustrated. 1st delivery: I waited all day only to have the dresser arrive damaged. After a 3-week wait, the 2nd delivery was another disaster. I waited all day again, only to get a call at 6:15 PM saying the replacement dresser was broken. Then, 2 weeks later, the 3rd attempt was an even bigger joke. The driver didn't show up. At 6:40 PM, I got a call saying he needed 45 minutes to arrive--after I had waited all day! When I spoke to the manager at the Pineville, NC store, the best they could do was schedule another attempt 2 weeks out, with no guarantee of a daytime delivery. I asked to cancel the order and have them pick up the damaged piece. A few minutes later, I got a call saying they could pick up the damaged dresser in 2 days but couldn't deliver a replacement until mid-December. Where's the logic in that? This has been an absolutely unbelievable customer service experience. For a company that calls itself customer-focused, this is unacceptable. Rest assured, this review will be posted on social media as well.

This place has everything. All the signs in the world about family, love, being in the south,…read morechildren you name it. Everything here is basically handmade or painted, so it's unique and you won't walk into your neighbors house and find the same setup as the chain retail furniture places. I wasn't sure if I could haggle so I just found something sighing my price range. This place is so cozy it's like each section is a part of your home and you could totally see every single piece in your House. That's amazing. I've lived two minutes a way for 13 years and never took to patronizing the shops on Main more than once. Mainly because I assumed it was out of my price range. But guess what...it isn't and you get what you pay for. And quality costs and here I wouldn't mind. Definitely will return for more goodies. Oh and the sales lady was nice and inviting and very help

I fell in love with a couple pieces of furniture at Madison's, yet I was disappointed by the…read morecustomer service. I walked around in the store today, and not a single person greeted me. There were a couple of ladies circled in the back of the store engaged in conversation. Aside from this intimate circle, no one else was in the store. Also, it is a small store, so you absolutely can see when someone comes in. The cold shoulder led me to leave the store, and visit Kiki's Kottage (which is only a few doors down) where I was promptly and warmly greeted. Kiki's has beautiful pieces, and I purchased a gorgeous buffet there. I had a stellar customer service experience from start to finish at Kiki's. I was prepared to purchase items at Madison's, but too bad no one cared to acknowledge me as a customer whatsoever.

I bought a Whirpool refrigerator here about 11 months ago…read more It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey!

With the current events, I was wanting a chest freezer. They are sold out at the big box stores all…read moreacross the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.]

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

If you enjoy well run estate sales then always look for one run by this company. The rooms are set…read moreup well and the employees are full of knowledge and so friendly. Fresh Start Estates Sales are the best in town!

Fresh Start must be new at Estate Sales, this was evident on 7/26/15. There was a start-time posted…read moreonline for an estate sale that day but the owner wanted the time moved to later, the Fresh Start owner did not update that on the internet NOR inform her own staff. People were of course waiting out front of that house and were told to come back. Find a more experienced and professional Estate Co. to work for you.

Tony McMakin is truly the best. He has helped us furnish two homes over the past few years, and his…read moreknowledge, patience, and thoughtful customization suggestions have made every experience exceptional. Tony McMakin | Sales & Design Good's Home Furnishings Store Phone: 704‑910‑4045 11735 Carolina Place Parkway * Pineville, NC 28134

The quality of product delivered was not up to expectations based off of the price paid. Also…read morecustomer support is non existent - the sales person Tony McMakin basically told me to go F myself and passively sent me an email address to file a 'claim'. This happens after waiting 2 months for a table n chairs to arrive. I would steer clear of this store and quite frankly shame on me for not also checking Yelp vs the fake Google reviews and ratings I see for them. Their prices are inflated, customer service sucks and product was subpar for the price paid...