It's important to recognize good Customer Service. All too often, we are quick to point out the…read morenegative. I visited the DXL Store in Pineville this Afternoon, 1 September 2025; - Labor Day - I'm a disaster when it comes to fashion, honestly - with this divorce, I don't think I have anything to wear. I needed some essentials, and I needed them quickly. I'm challenging to shop for. I want to personally thank the Assistant Store Manager, Ms. Paige Logan, for being so polite, helpful, and accommodating. Thank you for being so enthusiastic and having a great attitude. I was able to leave with a great belt and an amazing button-down shirt that I know will get some attention. I plan to come back after this upcoming event, which I was shopping for, and spend some time putting together a small wardrobe of essentials. Once again, I appreciate Ms. Logan's help and guidance today. Paige, you made what could have been a very unpleasant experience for me that much easier. One last comment, price was right!

Great selection & sales. Some items are pricey but they have a lot of sales…read more Excellent customer service. If you're a regular they will remember you.

Huge selection of military style gear. Highly recommend checking them out. 5 stars knowledgeable…read morestaff

I was on my way to West Virginia, and of course, I had to stop by here since I was passing through…read moreCharlotte. This store is large compared to the others that I've been to. Customer service was great, the interaction very friendly. I was able to find something while not quite what I wanted, it still worked for what I needed.

Would give 0 stars if that were an option. The owner Karen Mangeney is very unprofessional. My mom…read moredidn't put insurance on a stylebox (since Karen has never stated it is required) and was charged for the damages after the post office left the box in the rain. The owner requested the tracking information, which was sent to her in a timely manner, so that her roomate could bring the box inside when it arrived. It is unfathomable that my mom is expected to pay $500 in charges of clothes and accessories that she did not keep. The owner also threatened to " have no choice but to pursue it a little further" while not claiming any responsibility for the damages what so ever. Do NOT do business with this lady unless you want to get scammed.

From the owner: Jordanos is an upscale contemporary men's & women's fashion boutique (located in the Piper Glen…read moreShopping Center) in the prestigious Ballantyne area of South Charlotte, NC. Founded in 1999 by Karen Mangeney, Jordanos is the love child of her passion for fashion and ambitious drive for success. Indulge yourself in some "retail therapy" and shop from our fine selection of designer apparel, shoes, and accessories. Jordanos aspires to bring a true variety of fabulous, wearable, cutting edge clothing to the Charlotte arena with a tasteful eye. Shop with our team of friendly and talented stylists over a glass of wine, or shop online, and allow us cater to the needs of your personal style. Discover why Jordanos is not just retail but a "luxury to live by"...

I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

Once upon a time I was practically in love with H&M. Their style was always kept current and…read moreinteresting. I loved hitting the store when I traveled to big cities up until Charlotte got a few H&Ms of its own. Most importantly, the stuff was always affordable. I guess not much has changed with the store. The clothes are still very affordable - $5-8 for a tee in about any color imaginable. I guess they're still on the cutting edge of fashion but I just don't care for what's considered popular fashion these days. I actually wore oversized, stretched-out t-shirts a lot back in my high school days. Was I cool then? No. And it's still not cool now. Other stuff is basic as it comes on the men's side. Jeans, pants, business casual looking stuff - jackets, slacks and button downs. Denim jackets, interesting underwear and their sock collection seems to be best of all. There is also a handful of accessories, mostly sunglasses. But I get sunglasses for free about anywhere these days. I think we ought to be on the cusp of a men's clothes revolution in the world. Our options are so restricted and plain. I mean, you can only get a t-shirt in so many colors before you come full circle. Until I see a style that appeals to me on the forefront again, I'll probably steer clear of H&M.

What isn't there to love about H&M?! They offer inexpensive, on trend items. The quality isn't…read morealways the best. But they have great staple items like sweats, under shirts, and basic t-shirts that withhold the test of time. The store was well lit and organized. I don't understand the department layout so it can be a little confusing trying locate items. The staff was friendly and helpful. This location has a nice shoe selection, as well as costume jewelry selection.

I have been meaning to make it to one of these and it did not disappoint! Tons of racks of urban,…read morefree people, anthro, and their brands. Some new items, some from nuuly. Plan for time here, the racks are sorted by size, but digging around some is worth it. I found my favorite find buried in the clearance section in like new condition. Other reviews note it, but no fitting rooms. I wore a long skirt with spandex under so I could try on easier!

Overpriced and ragedy clothing…read more Its a huge space, and a large selection of clothing. Upon entering we were greeted by a smiling worker handing out shopping bags. This place is over rated. It's overpriced clothing that the brand stores cannot sale. A lot of the clothing is ripped, torn, had broken zippers and other damage. Try it for yourself, but I personally would not visit again.

my boyfriend had rented a tux for a company party. Nate went above and beyond and overall made the…read morewhole process fun and enjoyable. great guy. if you walk in please ask for him. he will have you looking sharp!

Outstanding customer service. Due to traveling I went today (Monday) in hopes of being able to get…read morea fitted rental suit for a wedding this Saturday (understandably last minute and not sure it could even happen). One of the managers (Caleb) went above and beyond to make sure I was taken care of and was extremely helpful going out of his way to make sure I got what I needed on such short notice. Being that I work in the customer service industry this level of customer service was definitely noted and much appreciated. I was measured and fitted and in and out in less than 30 minutes and he went out of the way to make sure I could pick up the fitted suit two days before the event even on such short notice. Definitely a 5 star experience! Thank you Caleb!

Dillards is a great place to find all your festive holiday and New Year's Eve outfits and…read moreaccessories. If you like sequence and bling, this is a place to find it in both juniors and women's sizes. They have some fun, shiny, sparkly accessories to pair with your outfit to make it extra bedazzled and festive. Prices are a bit on the higher end, but they do have some good sales. Can not comment on the customer service because we did not interact with any of the employees or need help

Definitely fancy, this department store carries more name brands and higher-end fashion brands than…read morethe other department stores in the Carolina Place Mall. Very well fluffed and folded, every display that I walked past was tidy and neatly stacked. Prices were easy to find on some items and harder to find on some others. $39.99 for Levi's? That's a bit much. It is a very pleasant shopping experience for sure. [Review 9971 overall, 1551 of 2018.]

Really cute clothes along with exceptional customer service. Options range from, form fitting to…read moreflowing. I purchased a safari green pencil skirt that is a great fit! Don't wait, go to Captivate!

I had to run into Barnes and noble today at Carolina Place Mall and of course I couldn't leave…read morewithout stopping in to see what was new at Captivate! I absolutely love this store. I'm so excited to hear that they will be opening a location at the South park Mall.