I loved my massage. She was very gentle but firm. She Stretched and loosened up my joints. She got…read morecouple good pops in some of my joints. It felt sooooo good. I got an awesome scalp massage as she worked her way all the way down to my toes. The oils were lavender, the room smelled great and the table was heated which made it very warm and relaxing. The whole experience was great.. Only tip, make sure to arrive 20 minutes early especially on the weekend because parking for the massage was stressful.

Now located at the Sheraton Lake Buena Vista, this spa is a must stop from now on with each visit…read moreto Orlando. The staff is exceptional! They are kind, friendly and professional. The packages can't be beat. We were in town for a half marathon and the last time we did one, we were in a lot of pain the days following. Decided to see if a massage would make a difference. Boy did it! The next day I felt great. We got sports massages which really worked our muscles. It hurt so good while I was getting it and I feel fine the next day. Also got an express facial, foot massage (great goodness) and our hands dipped in paraffin which left them so soft. While we waited we could take advantage of a foot massage machine. Can't recommend them enough.

Wow just WOW! Sara gave me the facial of a lifetime. She has been with the spa for 21 years and…read moregives the most professional attentive body & skin treatments. Her strong hands were able to clean my face and extract every single blackhead. I can't wait to recommend her and her skills to my friends that frequent the spa. I'm already planning my next appt with her. Her knowledge and passion is felt the entire time. The Gaylord Palms in Orlando is very lucky to have Sara on their team.

Had a lovely relaxing visit to the Relâche Spa at the Gaylord Palms this afternoon with my…read moredaughter. I love that "spa" scent that hits you just as you are approaching and instantly you are already starting to relax! The check in staff were friendly and helpful. Both my daughters and my massage therapists (Chris and Sarah) were excellent! They focused exactly where was needed for a comforting and very therapeutic session. The ambiance was nice however for such a massive hotel, the ladies lounge is very small. The area to sit and wait for your services is 4 chairs with some water and hot tea. There is the option of the co ed tea room which is larger and offered a variety of nuts to snack on. Absolutely LOVED the Rainforest Showers... pretty high tech but quite a nice addition to your spa experience. Overall, a very pleasant time.

I've been a Hand & Stone member for a couple of years, which is why this experience was so…read moredisappointing. The facial itself was well below the standard I've come to expect, but the most concerning part was the esthetician's professionalism. Twice during my appointment, while I was lying there with a mask on my face, she pulled out her phone and played TikTok videos out loud. Instead of using that time to provide the kind of relaxing experience I've received from other esthetician, such as a neck, shoulder, or hand massage, I was left listening to social media videos. I believe they have restrictions of having their cell phones in the room. There were other issues as well. The facial steamer was positioned so close to my face that it became uncomfortably hot, and I had to ask her to move it. That's something I don't feel a client should have to point out during a professional facial. When I spoke with the front desk afterward, I was told she wasn't from that location and had come from another Hand & Stone to help out. While I appreciated the explanation, it didn't change my experience. I also explained that I didn't think I should lose one of my membership credits for a service that fell so far below expectations. I later emailed corporate to share my concerns and never received a response. After being a loyal member for years, I expected much better customer service and follow-up. Everyone can have an off day, but using your phone to watch TikTok during a client's facial and then failing to respond to a formal complaint isn't the level of professionalism I expect from a company that promotes relaxation and self-care.

First time at this location. I arrived and was greated by a friendly staff member. She handed me an…read moreiPad to fill out paperwork. I hit save and submit and the system came up and I was able to see the appointment book. I am pretty sure thats breaking HIPPA. I was seen by Laura who was amazing. She didn't push any upgrades on me but did offer them and explain how they each work. I have in the past done the peppermint oil for headaches and my husband has done the CBD for pain. When my husband was paying for our services the front desk girl was overly pushy about becoming a member, I didn't like that. My husband saw Michaela, I believe, he said she was great and used the perfect pressure. I would go back to see Laura again. The lobby was clean, the massage table was warm, the music was calm. If the people aren't very careful and quiet you can hear them talk during your service.

The staff is always friendly and services consistently great. Appointments are always on time and…read morethere's no hard-selling of products. Melissa for facials is unparalleled in her knowledge and care. I'm a member and even though I bank too many packages, glad it gives me the nudge i need to make self-care part of my routine.

Excellent Services with Thomas. Opted for Stone and Hands enhancements. Will book again and…read morerecommend 100%. Love the vibes of the environment and how relaxing it was.

Annie did a great job and took direction well, Mimi does a great job and so does everyone else,…read moreI've been seen by almost everyone, if you're looking for an elegant simplistic set at an affordable price, this is your spot. Thank you!

The salon is clean, and the nail techs are very nice and personable. I went in for the first time…read moretoday and Annie did my nails. I asked if she could do a lemon design, showed it to her and she said yes. When she was done with my nails, I was horrified. I expressed to her that they weren't good, but I'm upset with myself for not expressing it enough. She also did my pedicure, so I felt obligated to tip her because of the time and effort she put into it, but I'm very unhappy. Poor and sloppy work unfortunately.

As an active adult who is consistently putting in 100 miles a weeks in steps I have no idea where I…read morewould be without spa bath @ beyond a the massage chair. Also I'd like to add that every time I leave with one of chade's soaps it's doing wonders for my skin and I'm excited for the rebranding

From the owner: Our relaxing Walk in spa tub along with our Luxury Head Spa shampoo station, and our state of the…read moreart massage chair are all sure to give you a rejuvenated and relaxed experience. our retail options include Natural Hygienic provisions such as soap body oils toothpaste and deodorant to name a few. Custom apparel and accessories are also available for purchase.

I have a monthly membership here, and it is worth every penny. The masseuses are wonderful, the…read morespa is clean. The he receptionist is friendly and professional. And the shower area has everything you need to tidy up and go on with your day.

the facilities and the massage were amazing but the star of the show was Cheyenne at the front…read moredesk. she treated my group like ROYALTY and went above and beyond. I can't say enough good things about her. the lounge was also amazing with waters, snacks, and Cheyenne had a mimosa waiting for me in the lounge when I exited my massage. will be back just for her.

adams gave an amazing massage. perfect pressure and relaxation that i needed. clean, professional,…read moreand positive energy. thanks

I have not been since Covid. Though my husband has taken the chance and gone. We are wanting to get…read moreback there SOON. My Husband and myself as well as our Son have been going to Adams and Eve Garden of Massage for many years now. Adams is well versed in massage techics and has done many extra education classes and courses to learn more about new massage and technics. He is a very soft spoken man that can do a gentle massage or a "Get them Muscles deep down" Guy. Adams is accommodating to your needs, be it time, or certain places you ache and need more attention to. If you go to Adams you will know you had a professional massage. He is not a Foo Foo type massage, I call him a very Therapeutic type. He is a True massage THERAPIST. I just cannot say enough good about him and his place of business.