Very disappointed in the service here. I will say they did a good job on my nails (hands and toes). First time I came my pedicurist mentioned she even felt unwelcome working there. Then my fingernail tech was on FaceTime half the time, which was a bit awkward. I guess it doesn't matter much if you do a good job, but it just added an unprofessional vibe. My second time I just came to get my dip powder nails off ($12) and nothing else. My nail tech was not happy about this. I'm assuming because of how small my bill was going to be. She scoffed when I said no thank you to manicure. When she said to wash hands, I asked if I needed soap. She said it doesn't matter. Then as I was walking away she told the nail tech and and customer next to us, "...she didn't do gel, nails, nothing so soap or no soap doesn't matter!" She seemed annoyed the entire session. It's very unlikely I'll be back. read more

Paid $50+ for a pedicure to have my toenail cuticle pulled all the way back and a bleeding painful big toe. I actually gasped and said "ow!" If the gentleman ever spoke I'd know his name to warn you. He did not apologize till the very end when my toe was still bleeding.... And still is. Absolutely ridiculous read more

The salon is clean, and the nail techs are very nice and personable. I went in for the first time today and Annie did my nails. I asked if she could do a lemon design, showed it to her and she said yes. When she was done with my nails, I was horrified. I expressed to her that they weren't good, but I'm upset with myself for not expressing it enough. She also did my pedicure, so I felt obligated to tip her because of the time and effort she put into it, but I'm very unhappy. Poor and sloppy work unfortunately. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

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This is my 2nd time going to Lotus. The first time, a Lady did my nails and she did a horrible job. Eva did my pedicure and she did a good job. So now I needed a gel mani and pedi and the only person I wanted to see was Eva. These spas don't realize that one experience messes everything up and causes you to go somewhere else. The worst part is they are not cheap. For a gel mani and pedi it's over $100. Anyway, I called the spa and Eva was available to take me the same day. She did a good job on my pedi once again and that's what gives this place the 3 . The stars all belong to Eva. She also did my Mani and could've been cleaner, but it was a lot better than the last time with the other lady. My new name for her is sexy Eva because who walks around the salon all day in heels? Lol. She knows her stuff tho!! read more

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This was my first time to this nail salon and I was quite pleased with it at since it was so close to my home. However, when I went to pay my bill, I was charged an extra 2% for using a credit card! We as consumers pay quite enough for everything these days and I cannot believe that this salon actually passes the cost of using a credit card on to the customer! I have since done a lot of research with nail salons in St. Cloud and even Orlando, and I have not found another salon that does this. They make enough income in their business and I think it is very petty and greedy to pass even more cost on to the consumer! Obviously this was my first and last trip there! read more

THE WORST EXPERIENCE! Although I am always very adamant on checking reviews before going anywhere, I only went to this place because I had a 10% discount on their services. They definitely lived up to their low yelp review rating. I clearly stated the exact services that I wanted, just GEL POLISH in addition to showing the nail tech the exact gel services on their website. I first had to stop her, as she began to start putting acrylic nails on!!! Mind you, I don't always get my nails done so when she started using some other product, I just assumed that it was something new when it comes to getting gel polish put on your nails but again I confirmed with her that the cost for just gel polish on nails. She just kept telling me yes yes and it will last long. The nail tech ended up giving me something called gel x. I had no idea what that was, but I know that I told her multiple times I only wanted gel polish. I had only intended to pay no more than $60 for services because I also had gotten a pedicure. His polish job was nice, but pulling my cuticles hurt! When I went to check out, my total was almost $90. Even with the 10% discount. Before I knew it, I had three nail techs at the front desk basically telling me what services I asked for. I just felt like all three of them were gaslighting me, and it just felt very uncomfortable! One even said that I asked for a manicure also, which obviously that was a lie because I never even got a manicure while there. The other one kept telling me how she has same the thing in her nails (which I could care less) and it last very long. I stayed calm and clearly kept it classy, but I will never go there again! I know a lot of times we can appreciate the convenience of these type of businesses, taking walk-ins and being on every corner, but most of them lack customer service and lack accountability. read more

I came in with my kid for her birthday. I usually love this place. this time there was a women (named Jessica) doing a man's nails talking about how they hate to see kids in here. RIGHT next to me, one seat over. I don't believe we should go in for services to be berated by the employees she was at table 79. whatever you do stay away from Jessica she thinks you shouldn't be in there to do your nails anyways. Disappointed that they have employees that think it's appropriate to be rude to customers, makes you wonder why your spending there. read more

Absolutely horrible! I went in for a relaxing pedicure and nearly had every toe cut! The man didn't speak English well enough to answer my question "how much is it to get gel?" And it ended up being $15 more! I would've just gotten regular had I known--and I couldn't take a good look at the menu because the man wouldn't let me hold it myself. Even worse is that I paid cash and he couldn't give me smaller bills for change so I had to either leave a ridiculously generous tip for this terrible job or no tip at all. I didn't ask for the manager because this man could not speak English well and I finished up near their closing time. Also the "Deluxe" pedicure is not worth it compared to the pedicure below it. It didn't feel very deluxe--$45 for regular and $60 for with gel! I received no discount and the man knew he cut my toes and drew blood. Look at the photos attached. And not to continue with a bad review but he also left very sharp edges on my nails. Some of my skin he cut now gets pulled whenever I put on socks too, just so painful and terrible. Pray I don't get any infections. read more

Lotus Nails Day Spa - Cut up toenails!!! - Nail Salons Near Me - Saint Cloud, Florida

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It was the worst nail place Ive ever been to. I spent $120 and walked out wishing I never went in. My fingers and toes were completely cut up. My nails do not look like the photo I showed at all. The polish is patchy. The French tips are all uneven and not straight at all. Would never recommend someone to come here. I don't know if they felt in a rush or what but it was my worst experience ever. They even did dip powder when I stated I wanted a full set of acrylic. read more

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I've been a regular customer for a while, and they never have good technicians stay and I always have new face do nails for me. This is so far the most ugly nails I ever had in my life. I'll never come back here any more. Never had someone put hand cream first, then asked me to wash hand. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

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Thank you, Eva for always making my nails looks so beautiful and taking good care of them. The most I enjoying is the foot/leg massage, is my special "me time" to rest and relax and Eva made it possible; has gift hands. I definitely recommend Eva and Lotus Nails. I Thank you so much, Eva. read more

Lotus Nails Day Spa - Manicure with gel - Nail Salons Near Me - Saint Cloud, Florida

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First time coming super clean! Got me in on a holiday as well!! Mary did an awesome job and made me feel so comfortable switching my color read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Very upset!! The man who serviced me took advantage that my mother left mid service and charged me with gel. I have a small cut on my cuticle from the drill. Overall felt uncomfortable he was very rough and messy. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Full set fill, pedicure a week ago and one of my nails has already broken off. The nail tech rushed through service. Charged $3 to "trim" my nails. I got a slight infection in both of my big toes. Never going back here. read more

Very surprised at the bad reviews but I've only been here once for a classic pedicure . Sonny was an amazing nail tech . Got my shape perfect . He was very fast and efficient. I'm extremely happy with how things turned out . The vibe was good and homey. No complaints . Pricing could be a bit more fair but a good experience nonetheless the less . Thank you Sonny read more

I will recommend this place managers and staff are friendly and Mimi is the best.I moved out of the state but whenever I return to visit I visit them to do my nails . read more

I took my daughters here to get pampered for their birthdays. We were warmly greeted by Mary as soon as we walked in. We've been here almost a two years ago and I think they are under new ownership. Much better service now. Kids were thrilled and the ladies that did their nails did a great job. read more

STAY AWAY FROM THIS PLACE! FAR FAR AWAY! In 20 years getting pedicures I have NEVER in my life gotten so injured. First of all the salon was not busy at all but the lady was majorly rushed. Didn't speak a word of English so I couldn't communicate with her. And she cut me SO BAD! I can't even put on shoes. I've never seen someone cut the sides of all the toe nails and my big toe she kept peeling my skin till I bled despite me telling her to stop many times (she didn't understand). I can't wear shoes, all my toes are cut. If I get ingrown nails I am going to be LIVID. I got deluxe pedicure and got zero massage or anything that was described. Oh on top of it I had to pay full price for it. Worst experience. I'm literally hurt and cannot believe this place is open. read more

For the first time in my life I have fungus in two of my nails!!!! I am reporting them to the health department!!! read more

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don't offer service if you won't finish it. I went in when the store open to get service done. I showed an example of the photo what I wanted. I am fully aware and understand that my finish product won't be identical to the photo I showed. but that doesn't give the owner Mary the right to just leave the customer there. Greed is what it is and she made it seem like she worked on my over 2 hours. You knew exactly how long it should take for the services requested. my nails were still not dry when I left. How do you expect to provide services to customers and do a poor job of communication. we will not be back and I will let family and friends know how you treat your customers. 1. you lie and say you use clean towels. but you don't. then when you were finished with my nails you changed chairs for the other customer. 2. you don't fully listen to what the customers on the phone or come in is requesting. So sad... My daughter don't like her nails either they were done badly and ugly. poor services all around.. that's not good... read more

I broke my nail and it left a small patch of skin and blood at the top of where my nail length begins, I came to Lotus and Jon took care of me. I was squirming because the nail burned so much from the tear, but Jon was extremely patient and nice about it. My one fixed nail also looks 50x better than the rest of my set I got done at a different salon!!! I have one fabulous thumb and 9 crazy other fingers. Sonny also provided AMAZING customer service and kept me smiling the entire time. I will be back next time I'm in town!! ***yes i need a new set anyways but I only had time to fix my one nail because it had just happened 20 minutes prior and immediately found the nearest salon read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Awesome new place awesome people great services and they do Nex Gen nail systems which is the same as S N S. Don't let the former residents here stop you from trying this new spot. It's awesome and right now 25% off all services. Update reflects new rating. 10-2017 The Couple that are running the store are very unprofessional they have had arguments in front of customers and stormed out of the business while customers are being serviced. They also Did you not allow all of their employees their full potential in servicing the clients even when the clients request their services. I recommend you go over to Michelle nails on 192 and canoe creek near the rodeo diner and dollar tree and goodwill. Ask for Precious. read more

This is by far the worst nail salon I've been too, I've been getting my nails for for 20 years, Tim is very unprofessional, changes prices constantly, doesn't clean any of his tools between customers, always ignored any questions, lied about products, and always rude in his tone when he spoke to me. Please find a shop that is clean and is knowledgeable about their products read more

Best nail salon in the area, hands down! I've been coming here for years and always come back because of the good work. They have been through their share of management and staff changes, but that's all been sorted out. I definitely understand that sometimes it takes trial and error when running a business. The important thing is that they are dedicated to refining everything and making things better.. even if that means changing up the staff :) They recently went through a bunch of renovations too so it's a beautiful environment to come relax in. Tim, the owner, strives to make the experience great and is very personable and funny. I always looks forward to my visits here! read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Worst nail job I've ever had. When I first arrived, a young guy got upset when I told him I wasn't getting gel color. So he dunked my hands in scalding hot water to remove my dip nails. I had to ask someone else to please change the water because it was hurting me. Then a young lady came to do my nails. I could tell they looked so bad. I asked her to fix certain parts And she refused to fix it and asked me if I'd ever had my nails done before. She said that this was the way they were supposed to look. Can't wait to remove them. $30 down the drain and the embarrassment of ugly nails. No wonder this place is always empty. read more

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I was in town for a wedding and chose this nail salon based on location and reviews... what a horrible decision. I asked for a regular mani/pedi and Tony (older gentleman) did both my mani and pedi. He missed paint on my toenails and did not cut any cuticles from either my hands or feet. He smudged one of my fingernails, and when I pointed it out, told me it was "okay". He also did not use a towel under my hands while doing my mani and got cotton fibers on my freshly painted nails. When I pointed this out, he once again replied with "it's okay". I should have just purchased a $7 bottle of polish and done them myself. *edit: my sister had her mani/pedi with Tania (Hispanic woman) and had a great experience. She took her time, did a great job and was very nice. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

This place is SUPER unorganized. No management know how. You come in, sign a sheet but no one uses it. They also are individual contributors so they each only give a S@!# about their own customer. All of which is AWFUL for a nail salon. I could deal with the very limited english but overall courtesy needs no words, action is louder. And No action is the loudest. Enter at your own risk. read more

Really enjoyed my pedicure with Henry. He took his time cutting my long nails! I'd recommend this establishment for its calming presence as well. Will be back. read more

Four of us walked in on a Friday afternoon. They got us right in for pedicures. The lavender mint pedi was awesome! The staff were so friendly and nice! They did an amazing job. I'm definitely returning! read more

DO NOT WASTE YOUR TIME AND YOUR MONEY!!! ZERO STARS!!!! We pay a lot of money for our nails and this place does not deserve it with their poor work and service. This place is a nightmare. They will give you horrible pedicures where they cut you and slice your toes while filing them! How is that okay?!?! IF you are looking for pretty nice acrylic or dip nails do not go here!! They do NOT do a good job. Leave air bubbles, horrible top coat. They do not apologize or give you a discount for making you bleed or giving you pathetic nails for what they charge you. I will NEVER go here again! I will tell everyone how horrible and horrific this place is!!! Please do not take this review for granted. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Tim and his wife are awesome designers. We enjoy doing our nails here. You might think that Tim is serious and grouchy, but he's not. Our conversation are full of laugh. read more

the service was absolutely bad from the part of the owner mary she treats the customers bad and her employees too, i would not come back ever again, i've coming here since like three years and the last owner was really good and would always treat us good and did them good, my issue was that since i didnt want it to do my nails with mary she got mad and didnt want anyone else to do my nails and i didnt want her because way before she did them and they fell like a day before,she does an horrible job and started yelling and fighting with the other owner which did absolutely nothing bad and she just wanted to help. read more

I've been coming here for about 3-4 months. I've made an appointment each time. Just about every time I come I have to wait. And I'm talking about 30-40 mins past my scheduled appointment time. I understand running behind 10-15 mins. But this is every time. I value my time and now twice, I've walked out after waiting 45 mins past my appoint time. Management says it's not their fault and they're behind. I value my time, previous salons have called me if the person I requested was behind, and asked if I could push my time back. Show your respect for your customers. read more

My daughter and I had deluxe pedicure and eye brows done. Bon did my pedi and Linda did my daughter's. Linda also did both our eye brows. Very nice and clean salon. They both did a great job and we will be back, for sure! Appointments would be recommended, or get there early! They get busy, fast! read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

Hate to leave negative reviews on businesses because truthfully anyone can have a bad experience somewhere...even great places. But based on my experience I won't be giving this place a second chance. I took my daughter for her 13th birthday for gel manicures and pedicures. We both had different nail techs. Neither told us their names-although I think someone called my tech by the name of Kim. I got the deluxe pedicure but didn't find it to be anything more than a basic pedicure I've had anywhere else. My toe polish wasn't close to the sides--like where they just do a strip instead of actually your whole nail. Didn't love that but was still hopeful at that point. Then they took my daughter ahead of me to do her nails and then when it was my turn, they sat me across the room from her. Not the end of the world BUT you kind of expect them to acknowledge the fact that you would prefer to sit next to the person you arrived with. The worst part of all was the fact that we both left and had nails that were missing the top coat. I had dull edges around all my nails where she missed the clear coat, streak marks in the thumbs and a giant nick in my pinky. I looked at my daughter's nails and she had two fingers that were completely matte and had zero top coat. Thankfully I have a gel nail system at home and ended up walking straight in the door and getting out all my stuff and had to paint over our nails with a clear coat. And now one week out and our polish is falling off. When I do my own gel, it lasts longer than that. I expect more from a salon. Just felt like a lot of money to spend on nails that had to be fixed when I got home and for an experience that was less than stellar. There definitely wasn't the normal attention to detail you'd expect. Maybe we just caught both techs on a bad day but unfortunately for them we won't be back to find out. read more

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Great experience, fantastic results! I walked in without an appointment and was treated wonderfully. Everyone was friendly and both my manicure and pedicure came out beautiful. The time spent on my pedicure was luxurious and the whole place has a relaxing and calm feel. I'll be back! read more

Great new place! Clean, friendly and awesome pedicures! I do my own nails so can't speak on that. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

This place was good in its prime. Now it is a disaster. I gave them 1 more shot after numerous disappointments only to have my thumb nail RIDDLED WITH FUNGUS after getting sns done there. Please be careful and choose salons wisely. They are not as clean as they say. read more

Lotus Nails Day Spa - Nail fungus - Nail Salons Near Me - Saint Cloud, Florida

I found this Lotus Nail Day Spa salon on Yelp, it is a very nice & modern salon. They have so many option in colors. The staffs are very nice and courteous, I feel very welcomed & comfy on their massage chair. Highly recommended to everyone who is looking for a new nails salon. read more

Lotus Nails Day Spa - Nail Salons Near Me - Saint Cloud, Florida

I regularly get SNS on my nails. My previous place would do my nails and they would chip or even break off within the first week. I walked in almost a year ago and explained to Van what happened and she said, let me do your nails. You won't be sorry. She was 1000% right, I have been going back every 2-3 weeks for the past year. Definitely recommend this place and Van. Staff is always polite, and when I take my daughter with me, they always make her feel welcome. :) read more