My first time there and I was very pleased. When I decided to get my glasses there, they reused my…read moreexisting frames and gave me several discounts. Greg Carver also sent me a link to "EyeMed" to get reimbursed for some of the cost. The refund was almost half of the cost of the glasses. I will continue going there in the future.

Had cataract surgery with Lee. I had procedure on both eyes. At the 4-6 week exam, I was having…read moredifficulty with right eye. He was evasive and unconcerned. No feed back for me and he actually appeared angry that I had a concern. He walked from the room without out a Thank you, or good bye'. He 'usually' would lead us to check out area. He Left us in the exam room and went to front desk. We came on but he was gone had vanished. And left the info sheet with the clerk. It took my husband and I just a second to gather my purse and walk to from by and he had left us. The receptionist area had two cubicles. The first one was unoccupied because she was assisting with front counter but returning to her area when she could. We were waiting on her. We did see the second cube until my husband walked to see about help. Lee never said first or second etc. he literally walked out of our exam room without saying goodbye , thank you for your business Nothing. My husband walked around to second cubicle area and found an attendant. We then Checked out. Very poor customer service. He was very rude and obviously irritated. Never said thank you, etc. IMPROVEMENT: True Customer Care

I went here for eye exam and to check for cataracts ,biggest mistake ever ! It is a mill devoid of…read moreany of their clients concerns .I left with my eyes feeling worse than ever . I will not go back .

Went in for an eye exam for a new prescription, 3 hr wait and when they finished, I had no…read moreprescription. Was even told to bring in my old one so they could see it. Then I got a $200 bill that I contested, twice. Both times Galen said they would look into it. Now I have a debt collector calling. Really nice office staff though.

YOU ARE ONLY AS GOOD AS THE PEOPLE YOU HIRE! In April 2023, I experienced a sudden large floater, 3…read moreweeks after cataract surgery. I called immediately, the female phone person said, "a Tech will get back to you." That did not happen for a WEEK - SEVEN DAYS despite my MANY phone calls and email. Finally me "loosing it" on the phone a week later - demanding I speak with a doctor, got Dr DiStefano's attention and she referred me to a Retina Specialist for surgery. It was TOO late for my retina and macula. In the ensuing 18 months, I've had: laser retina repair (referral) - worsening cloudy vision - multiple eyedrops - eye injections - a Vitrectomy to repair the Macula Hole that developed - and Scleral Buckle surgery when my retina detached a month after the Vitrectomy Have YOU ever experienced lying face down, 20 hours per day, for 7 days straight - twice in two months? This is what is required with both surgeries! I have LOST functionality of my left eye - FOREVER. This means CLOSING my eye to read, write, watch TV, etc. for the rest of my life. I request ALL Tech's and Female phone personnel who worked for DiStefano and Ridner during April 2023 be Terminated and never allowed to work in an field that involves the human body. I've LOST a functional eye. Do YOU really want to chance it???

I had LASIK eye surgery done at her spa in Chattanooga in 2008. It took only 12 seconds per eye,…read moreand afterwards I could see immediately. Sight is a great gift when you've worn glasses most of your life. It's the best gift I could receive, it's now 2025 and I still don't need glasses. Great experience, priceless.

They wanted to reschedule my partner's appointment today as he was in the waiting room due to an…read moreunpaid bill... that just arrived in the mail. Also, prior to today... sent him to another doctor for another service and they don't even take his insurance.

I am not the type to leave reviews for places. But when it comes to the experience I had with Dr…read more Matzkin I won't be silent. He was extremely rude upon walking in to the room I was in. His greeting was "uncross your legs". His statements were unkind such as "yeah you have a very lazy eye" "I don't see prescriptions like this often" and then said something to the tech about hyperopia and walked out of the room. He didn't introduce himself. He didn't ask if I had any questions. He didn't explain my prescription to me. He exchanged maybe 20 words total with me. Im thankful for a doctor who can help me get a prescription/see but this experience was very disappointing. Especially when I'm paying him!!!

There are moments in life when you find yourself completely out of your element, far from home, and…read moregenuinely scared. That was me. I live in Northern California, and I was in Tennessee when my retina detached. The thought of potentially losing vision in one of my eyes, while being 2,000 miles from my doctors, my people, and my comfort zone, was terrifying. Southeastern Retina Associates was exactly what I needed when I needed it most. From the moment I walked in, something shifted. The receptionist set the tone immediately. Warm, grounded, no pretense. That feeling carried through every single person I encountered, right up to the doctor. This wasn't a place where staff are just doing their jobs. These are people who genuinely seem to understand that the person sitting across from them is scared and needs more than clinical competence. They need to feel safe. And I did. The care was top-notch, but honestly, it was the humanity behind it that I will remember. When you're far from home and your eyesight is on the line, trust is everything. I trusted every person in that office. If you are visiting from out of state, or even if you are local and need a retina specialist, I cannot recommend this practice highly enough. They showed up for me in a way I won't forget

I came to this practice last year. I started my journey with Dr B. In the Hixson office. I later…read moreswitched to Dr G and I see him at gunbarrel and Hixson location. He is beyond wonderful. The staff is very kind. It isn't hard to get an appointment or speak to someone directly. The ONLY negative is - it's an all day event. It takes forever! The waiting room always is comfy. They have coffee, water, candy and flat screens with HGTV. It's never hot or stuffy. Front desk staff keeps us laughing. I wouldn't go anywhere else. On a personal side note-i was working a great job when I came in EMERGENCY. It was then I learned I would not drive or work and was going blind. My whole world changed. I lost my job and insurance. Dr G said my eyes were more important than money and they would work with me. His bedside manor is unlike any other.

I came to the doctor for my annual eye appointment. When talking to the lady, I told her they were…read morevision differences in my right eye. After she went over my medical conditions she asked me if I wanted my eyeglasses checked but if I do, I have to charge you. I said don't know why check my eyeglasses it's the same prescription you wrote me last year. So she dilated my eyes. When I asked why they didn't check my vision, they said I chose not to. No I didn't. That's the whole reason I came here was to have my vision checked. Now I have to miss work again to come in for their mistake to get my eyes checked for my yearly exam.. Don't waste your time!

I am writing this review on behalf of my father, who just turned 88, who asked me to 'spread the…read moreword'! Dr. Yablick at the Chattanooga Eye Institute performed cataract surgery on him a few weeks ago, and has given him no less than a miracle. For decades his eyesight has worsened due to macular degeneration. After receiving treatment for that and surgery for cataracts, his vision in the eye that received treatment is almost 20/20!! He is happier than I can remember and is so very thankful for Dr. Yablick and the entire staff at the Chattanooga Eye Institute, and he HIGHLY RECOMMENDS!

I Can See!!! After…read moredecades of wearing glasses and my old man eyes finally getting to the point of being absolutely done with buying glasses every year I decided to do something about it. I haven't known many people who have had eye surgery and I was slightly hesitant since they are my eyes after all. After reading the countless google reviews for Dr. Woolfson praising his work and the experience overall I decided it was time. I met first with Dr. Burns and some assistants and everyone was friendly and professional. I was super excited to get scheduled for a week or two later! Day of surgery I showed up with my eye drops and only a tiny bit of anxiety because again it's my eyes after all. The procedure really is only a couple minutes long. You don't really feel much other than a slight pressure and you see a bunch of lights. Once it's done it's hard to imagine why I waited so long to get it done! Tips: go home to a dark relaxing place so try all your eye drops right after surgery. An hour or so later your eyes want to rest and a nap is good. Eye drops are more important than you can imagine! After surgery you can already read! I haven't been able to read without glasses in decades! A week later you cannot believe you can read with no glasses, but distance is weird. A month later distance is now getting better and better. My eyes are so much better it's amazing. I mean literally amazing and such a change for my life! I definitely recommend seeing Dr. Woolfson and his associates!

Got LASIK completed her about 3 months ago and so am so happy!! The team here was so great in…read moregetting everything set up. I will say the procedure day was longer than I anticipated, but they even found me snacks to eat while I was still waiting. Dr. Woolfson was friendly and I was very impressed with the handwritten note I received after my procedure. Also I was planning on getting PRK before the day of the procedure and had already picked up my eye drop prescriptions for that procedure. Since that changed they saved me another trip to the pharmacy and gave me the other drops I needed. Definitely would recommend if you're tired of wearing glasses or contacts and want a great place to do it!!

Dr. Beeler is very attentive to my needs as her patient. She is always pleasant. She allows me…read moreample time to discuss my situation. I am very pleased with her. She is easy to talk to.

Hamilton Family Medicine has been my PCP for over 3 years now. About six months ago, my motor…read moreskills started deteriorating and I lost my ability to work or use a computer without assistance. During this time, HFM has managed most of my FMLA and disability paperwork. My condition worsened and it got harder to walk. I ended up injuring myself and went to my most recent appointment on crutches. For reasons I will never understand, HFM decided to drop the case at this point and stopped returning my phone calls. Without notifying me, they faxed the paperwork my employer completely blank, with a note saying that they couldn't find a medical reason for my disability, and that my employer would have to make do with whatever they had on file already. I found out about this 3 days after the deadline has passed. Fortunately, my caseworker is being patient with me, and she automatically extended the deadline for another seven days. But until I find a real doctor, I'll have no income, no treatment, and no information about my long-term outlook. It's getting harder and harder to do simple tasks, and I don't really know what comes next.