Having been referred in years past to Southeast Eye Specialists (SEES) and having received…read moreexcellent care for retinal evaluations, and cataract surgeries with lens implants, I a familiar with the superior optometrists and specialist opthalmologists at SEES. The staff are caring and thorough in guiding you through the building, explaining their billing policies and procedures along with your treatment options. The doctors are caring, and thorough in explaining their diagnoses and their recommended treatment options. Years after my cataract implants, I developed "secondary cataracts" which is not an unusual nor unexpected occurrence, as I had been counseled at SEES at the time of my cataract surgery that this might well happen. I now live 600 miles from Chattanooga, but having complete confidence in Dr. Bierly and SEES, I decided to return to have him perform the 2 minute laser procedure. Being the expert that he is, Dr. Bierly does not perform this, or most other surgeries or treatments, on both eyes on the same day. As expected, this treatment (YAG capsulotomy) went quite well, and I plan to return to SEES to have the same procedure done on my other eye.

I had an great experience with them.they found that I was in the beginning stages of glocomoa and…read moreare treating me.i am having cataract surgery this Friday.

YOU ARE ONLY AS GOOD AS THE PEOPLE YOU HIRE! In April 2023, I experienced a sudden large floater, 3…read moreweeks after cataract surgery. I called immediately, the female phone person said, "a Tech will get back to you." That did not happen for a WEEK - SEVEN DAYS despite my MANY phone calls and email. Finally me "loosing it" on the phone a week later - demanding I speak with a doctor, got Dr DiStefano's attention and she referred me to a Retina Specialist for surgery. It was TOO late for my retina and macula. In the ensuing 18 months, I've had: laser retina repair (referral) - worsening cloudy vision - multiple eyedrops - eye injections - a Vitrectomy to repair the Macula Hole that developed - and Scleral Buckle surgery when my retina detached a month after the Vitrectomy Have YOU ever experienced lying face down, 20 hours per day, for 7 days straight - twice in two months? This is what is required with both surgeries! I have LOST functionality of my left eye - FOREVER. This means CLOSING my eye to read, write, watch TV, etc. for the rest of my life. I request ALL Tech's and Female phone personnel who worked for DiStefano and Ridner during April 2023 be Terminated and never allowed to work in an field that involves the human body. I've LOST a functional eye. Do YOU really want to chance it???

I had LASIK eye surgery done at her spa in Chattanooga in 2008. It took only 12 seconds per eye,…read moreand afterwards I could see immediately. Sight is a great gift when you've worn glasses most of your life. It's the best gift I could receive, it's now 2025 and I still don't need glasses. Great experience, priceless.

There are moments in life when you find yourself completely out of your element, far from home, and…read moregenuinely scared. That was me. I live in Northern California, and I was in Tennessee when my retina detached. The thought of potentially losing vision in one of my eyes, while being 2,000 miles from my doctors, my people, and my comfort zone, was terrifying. Southeastern Retina Associates was exactly what I needed when I needed it most. From the moment I walked in, something shifted. The receptionist set the tone immediately. Warm, grounded, no pretense. That feeling carried through every single person I encountered, right up to the doctor. This wasn't a place where staff are just doing their jobs. These are people who genuinely seem to understand that the person sitting across from them is scared and needs more than clinical competence. They need to feel safe. And I did. The care was top-notch, but honestly, it was the humanity behind it that I will remember. When you're far from home and your eyesight is on the line, trust is everything. I trusted every person in that office. If you are visiting from out of state, or even if you are local and need a retina specialist, I cannot recommend this practice highly enough. They showed up for me in a way I won't forget

I came to this practice last year. I started my journey with Dr B. In the Hixson office. I later…read moreswitched to Dr G and I see him at gunbarrel and Hixson location. He is beyond wonderful. The staff is very kind. It isn't hard to get an appointment or speak to someone directly. The ONLY negative is - it's an all day event. It takes forever! The waiting room always is comfy. They have coffee, water, candy and flat screens with HGTV. It's never hot or stuffy. Front desk staff keeps us laughing. I wouldn't go anywhere else. On a personal side note-i was working a great job when I came in EMERGENCY. It was then I learned I would not drive or work and was going blind. My whole world changed. I lost my job and insurance. Dr G said my eyes were more important than money and they would work with me. His bedside manor is unlike any other.

I went here for eye exam and to check for cataracts ,biggest mistake ever ! It is a mill devoid of…read moreany of their clients concerns .I left with my eyes feeling worse than ever . I will not go back .

Went in for an eye exam for a new prescription, 3 hr wait and when they finished, I had no…read moreprescription. Was even told to bring in my old one so they could see it. Then I got a $200 bill that I contested, twice. Both times Galen said they would look into it. Now I have a debt collector calling. Really nice office staff though.

The staff at Galen Medical are absolutely phenomenal, they are always courteous, compassionate and…read moreultimately care. I am always greeted with smiles and welcomed immediately. I have never had to wait hours in the office like I have experienced with old physicians. My doctor is K. Gooden. She is a mother, a doctor that is genuine, straight forward and goes above and beyond her call of duty. That's a rare find, nowadays. Historically, the doctors I have encountered have been abrupt, short and recommend unnecessary tests or what not. Dr. Gooden does not do this. Ever. Her Assistant Shanna, is also amazing. Goes above and beyond and I am thrilled to be a patient of theirs. I would recommend this facility to anyone looking for a Primary Care Doctor or a Pediatrician. Pros: Clean rooms, no wait, goes above and beyond. Cons: (can't think of any) they do not offer coffee?! A++++

Was refused service today even though myself and my family have been patients for nearly 20…read moreyears... have a new patient appt. with a new doctor in the same office and was refused because I was late... but earlier that same morning I showed up at 9:40 for what I thought was a 10:30 appt, and was told to come back... how am I deemed to go to another provider.