My first time there and I was very pleased. When I decided to get my glasses there, they reused my…read moreexisting frames and gave me several discounts. Greg Carver also sent me a link to "EyeMed" to get reimbursed for some of the cost. The refund was almost half of the cost of the glasses. I will continue going there in the future.

Had cataract surgery with Lee. I had procedure on both eyes. At the 4-6 week exam, I was having…read moredifficulty with right eye. He was evasive and unconcerned. No feed back for me and he actually appeared angry that I had a concern. He walked from the room without out a Thank you, or good bye'. He 'usually' would lead us to check out area. He Left us in the exam room and went to front desk. We came on but he was gone had vanished. And left the info sheet with the clerk. It took my husband and I just a second to gather my purse and walk to from by and he had left us. The receptionist area had two cubicles. The first one was unoccupied because she was assisting with front counter but returning to her area when she could. We were waiting on her. We did see the second cube until my husband walked to see about help. Lee never said first or second etc. he literally walked out of our exam room without saying goodbye , thank you for your business Nothing. My husband walked around to second cubicle area and found an attendant. We then Checked out. Very poor customer service. He was very rude and obviously irritated. Never said thank you, etc. IMPROVEMENT: True Customer Care

I e been going to Crowder Eye Center for several years. I see Dr. Crowder and Dr.Adams. This…read morepractice has grown by leaps and bounds because the doctors really care about patients. If you are looking for a change, or are new to the area, give them a try. Dr. Adams has a practice in Fort Oglethorpe as well.

I believe Crowder Eye Center provides good eye care. However, the billing department is absolutely…read morea disaster. I am a veteran, had eye exam there with the VA Community Care in March 2023. I have been receiving a statement every month since then because the billing staff is not properly trained to bill Community Care or just does not care. I have been to there office two separate times trying to get this rectified. My last visit I was rudely told until this invoice is paid I will receive a statement. I have called community Care on two different occasions for information on how to properly bill for this invoice and both times I called Crowder Eye Center and relayed this information. Community Care also called their office and did not receive a call back. It is clear to me Crowder Eye Center has no respect for veterans and I am still being harassed every month with these statements. I do not recommend veterans seeking an eye exam to go there!

My visits with Olivia are always positive and comfortable. She is amazing and always so through…read morewith her exams. She takes the time to listen to my concerns and always has a good, clear answer or diagnosis. She is very knowledgeable and attentive. Her assistant is wonderful as well. I always leave there feeling I have had the best of care and that I am a valued client.

Inefficiency in practice. Take a day off work for your appointment…read more At 76 my time (what's left) is valuable. Was waiting for a NP not an MD. Walked out. Overbooking? Poor management! This was at the Cleveland office. Lost a patient. Good doctors?

I've been extremely impressed with this group, especially after being enrolled in their blood…read morepressure monitoring program. I believe it's a new program but I'm not sure. I've dealt with blood pressure concerns for several years, and while my specialist considered my readings acceptable, my nephrologist had a different perspective. What truly surprised me was when my nephrologist office reached out directly to my specialist to collaborate on my care. I've never been aware of my physicians communicating so proactively to address a medical issue, and it has made a meaningful difference. The blood pressure monitoring program has been outstanding, providing an added level of support to help protect both my kidney and heart health. Thanks to the Nephrology Association.

Having to have lab work done an hour before your appointment is a pain, for sure. That makes…read moreappointments very long! Once you deal with the inevitable "doctors being behind" like everywhere, you can have 2-3 hours invested! But, I very much like Dr Patel who is very personable and great with simplifying things. The nurse practitioner is great too. I have been having my blood pressure monitored and those folks have been doing a great job also. Overall, other than them having too many patients, I would recommend them.

Very happy with everything here. Both Anisha and Katherine are very personable and take plenty of…read moretime to thoroughly explain things and answer questions. When they were checking me, they even examined my eyes and inside of my mouth, which is when I realized that I didn't get the best exams before I found this place. I'll keep coming back here as long as I live in Chatt.

I had one appointment canceled due to opening late because of weather but there were no weather…read moreissues at all. They made me wait another week for a new appointment and then had me sit 45 minutes in an exam room and never bothered to check in or update me. I finally left in disgust. For a professional organization to be that bad at scheduling is ridiculous. Looking elsewhere going forward.

Quality care and the staff was very nice. The facility is very clean and beautiful. Easy to…read moreaccess on Hwy 153.

Horrible continuity of care. Data breaches…read more Awful! Cannot schedule easily. Difficulties at every turn!

They had originally told me over the phone that it was only $49 for the co-pay with insurance but…read morethen when I got there in person, I asked again and they said actually there is another fee for the contact lens exam, (which is normal) but not for 150 additional dollars on top of the 49 WITH insurance. Additionally, the front desk woman was extremely rude to a man who came in to deliver packages when he accidentally set them on the desk instead of the shelf. After he walked out, she continued to complain about him loudly to the customers. I would not recommend going here because of the price and the unprofessional attitudes of the employees.

Dr. Sechler was great. Chloe got my exam started and was great with me as well. My eyes are in good…read moreshape so that always adds a star. They were courteous and timely especially with a scheduling snafu. Was out of town on the 16th but that's when they originally had me scheduled for. I'm certain it was my mistake in one way or another, but they rescheduled me for the day I had planned for and were really good to work with on top of that. Barring any issues I'll see them again in a year or 2.

So surprised with all the negativity. My experience with Dr House and the entire office staff was…read morevery pleasant and positive! They made me feel comfortable and at ease right away. All 3 Receptionist were very welcoming, sweet and caring. I was scheduled to see NP, Angie. She was very thoughtful, thorough, and understanding. I had severe female issues and she saw the urgency in my situation. She recommended an appt to see Dr House. They got me in the next day. Dr House's Assistant, Julie, was super sweet, funny, attentive, and caring. After seeing Dr House, he said I needed surgery next week. Dr House is the genius type. He knows what to do after thoroughly going over all my medical records. Shelly, the scheduler, called me next day and scheduled surgery a few days later. Surgery went great and I was very pleased with the outcome! Tessa

Ever since CHI Memorial took over this medical group it has gone downhill. Three hour wait times…read moreare not uncommon. Half the staff is rude. Try getting help over the phone. Not going to happen. Take my advice and find another urologist group, one that has nothing to do with Memorial hospital.