Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

These guys are awesome. They have so far replaced a toilet, helped me remove a stuck shower…read morecartridge, and replaced a water heater. Today they diagnosed the source of my leak as from irrigation and not from the water main, no charge for the visit. 10/10.

We can not express enough how professional, attentive, patient and detail driven S&B was for our…read morebathroom remodel. Steve was our main point of contact and he was incredible! You can not go wrong with S&B for any needs you have with Plumbing!

Had a drain clog in the kitchen. They sent a guy out that was not capable of fixing the situation…read morebut served as a wing man to bring somebody else out. It was a simple job put they wanted to get more revenue. I told him to leave.

Never showed up during either scheduled times. Needed disposal replacement. Kept putting the time…read moreback with no explanation. Hired a different company.

We had two 50 gallon water heaters that weee leaking. Doug's Plumbing came out and assess the…read moreproblem, made recommendations, and presented a quote. We signed off on it. They returned early the next day as promised and completed the job in one day with no issues!

Today I had the pleasure of meeting Mitch with Doug Turner Plumbing to service our water heater. He…read morewas extremely professional, very knowledgeable and very friendly. The work conducted was absolutely fantastic....an honest plumbing organization with quality work and excellent customer service. We requested a quote or should I say "rip off" from another organization from television ads and quickly realized Doug Turner was the correct choice! I immediately requested a toilet be replaced and Mitch was ready to service the next day and did a great job informing us on what he needed to do to make sure it was done correctly. If this is how their organization is run, they will have all of our business. I highly recommend Doug Turner Plumbing...while I am sure all their service techs/plumbers are excellent I would ask for Doug!

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge did a great job on my Samsung refrigerator ice maker. Unlike the other companies that…read moreanswered my inquiry, it was a human--Jorge--and willing to discuss options and pricing before he came over. He was at my door in a few hours after our conversation. Jorge went through the issues step-By-Step with me so that I could see that the repairs seen on the internet/YouTube didn't apply/work. Therefore, I had to get a new unit which is not cheap and reinforced that Samsung makes lousy ice/water units for its refrigerators as others will attest on the internet. Bottom line, great customer service.

Update: Victoria at Bluefrog called me after my 1 star review below and apologized profusely…read more They accepted responsibility and said they were taking steps to address my issues so future customers trying to engage them and I don't have the same experience. I respect that, and am changing to two stars from one. They want to earn my business and they ask I use them for plumbing in the future--ok, stay tuned for a future date for a new updated review "when" I use their service. Original post: Their web site said 7/24 and several people in my neighborhood used them, But when I called on a Sunday morning, I just ended up leaving a message on a machine, but I needed help as my hot water tank failed and was ruining my utility room. Nobody called that morning or afternoon and I ended up scheduling someone else. But my issue is the web site and not having someone to answer the call on Sunday--specifically a human. I assume their work is fine, but responsiveness is key to getting my business. (I have the phone records if Bluefrog wants to confirm my experience)

This company proved itself, very unreliable and untrustworthy. Would not recommend and would never…read moregive them an opportunity to work in my home again.

Great, amazing professional service! Thank you so much Claudia for making my appointment so quickly…read moreand seamlessly. Sergy, thanks again for all of your help. I will definitely have you back to replace my two other bathroom commodes. Well done team thank you

Sergey did great work. I needed a new drain pipe for my A/C unit. He removed the old one and…read moreinstalled the new one with a shutoff valve. He was on time at the agreed time and completed the job efficiently. I would definitely use this company again.

Exceptional Service by Plumbco! Gary personally came out fixed our water meter leak on the same day…read moreas our call. Highly recommended to everyone in Bellaire. 10/10 service Thank you again

Our experience with Plumbco was outstanding. Our Moen kitchen faucet was leaking at the base…read more Georgia scheduled an appointment for us and let us know about any delays and when the repairman would arrive. Brandon arrived as scheduled and took care of the problem easily. He brought a new Moen faucet with sprayer in case it needed replacement, and that was the case. He completed the work quickly and left the area spotless. He gave me the cost information up front, and the diagnostic fee was applied to the repair. I am very pleased with the work and my new faucet; I will definitely be calling Plumbco again!