The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

Thank you to Ananda at Denver Appliance Wizard!…read more Our dryer quit producing heat, so I did some research online and through ChatGPT. I asked ChatGPT to help me find a local appliance repair company with great reviews, and Denver Appliance Wizard came up. Ananda definitely did not disappoint! He was professional, knowledgeable, and got our dryer fixed and working properly again. Now we have a happy family--and can finally get caught up on our laundry! Great service at a great price. I would definitely recommend Ananda and Denver Appliance Wizard to anyone looking for a reliable local appliance repair company. Thank you, Ananda and Denver Appliance Wizard!

They've come out to fix 2 refrigerators in my house. One that was bought in last decade and other…read morefrom 30 years ago. It doesn't matter how old they were, he was able to easily identify the problems, clean them out and then fix them! Service was quick and attentive, and I felt the cost was reasonable. Both are working great now. Would definitely call again if appliances go down

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

Would give 6 stars if possible! My refrigerator went out and they came within an hour of my call…read more They were able to quickly find and fix the problem. They were also friendly, nice, professional and I'm so grateful for such excellent service.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

I could not be more happy with the service provided by this company. They came out and repaired a…read moreleak in my Whirpool washer and replaced a thermostat in my Whirpool dryer. The tech (Jonny P) was very friendly, very professional, and provided exceptional service. He pointed out what was going to be repaired, and what the results were afterward. The price for the repair was extremely reasonable, as well. There was no trying to upsell me anything at all. He was also very thorough and made a recommendation for a plumber to come out to fix the corroded pipe behind my washing machine. He didn't have to do that. He could have done what was specific to his work and nothing else. Scheduling was also a breeze. I was kept up-to-date at all times on the progress of the tech. When I originally called, the person on the phone was extremely polite and professional and worked hard to accommodate my schedule. I am beyond pleased with this company and will be happy to recommend them to anyone who asks.

I got a fridge - after the last one didn't work. What I noticed was a consistent cooling issue. The…read morefront of the fridge would read over 40° (even all night). The fridge was set to a cool 33°, yet I'd have 40°+ variations in multiple places. I checked using an infrared thermometer, a meat probe, and a manual one. Eric the tech came from the install place, said it was "probably" working and left. When it still wasn't consistently cold, warranty kicked in and Best Service was sent out. This was probably the worst service experience ever. The guy ran a five-minute diagnostic and blamed everything on "two" items near the back vent. Let's be real - the egg carton covered maybe 1 blade of 1 of 3 vents. The stemless wine glass (my temp probe) was curved and together they blocked maybe 5-7% of total vent volume. The guy wouldn't confirm temperature fluctuations (no thermometer?) and refused to use my infrared one ("surface temp variation"). He rejected ANY alternative checks or diagnosis. His "blocked vents" finding was ridiculous. Does KitchenAid expect nothing near vents? Does anyone actually not use their top shelf? When I asked how to verify it's working or check the fan or coils, Eric's curt reply: "I work for the manufacturer. This is the process: I run diagnostic, I see this. I'll tell the manufacturer and relay any instructions." That was a lie - he just blamed vents and never followed up. Eric wasn't a technician. My 15-year-old could run his "diagnosis" and check a paper that says "blame anything near vents." He showed no knowledge of how fridges work or how to properly verify issues. He couldn't explain why minimal blockage would cause such inconsistent readings (or tools so I can do readings that are accurate). When I asked what thermometers I should use, he wouldn't tell me. I got gaslit by a process. Later, an appliance manager said he's only seen vent blockage matter when something blocks 90% of airflow, not my tiny 5-7%. When Eric refused any further checks, I said "We are DONE here" and walked away. He complained to the store that I "all but threw him out" - the camera in my living room can prove otherwise. I've never had a service person so focused on protecting the manufacturer while ignoring reality and gaslighting the customer. If I was measuring wrong, he could have shown me how to do it properly instead of dismissing what I was seeing. The issues continue. I got two new digital thermometers, but still can't put milk in the fridge without an ice pad under it.

Very easy to work with and quickly responsive to my Yelp request for a quote. They charge a $79…read more Trip fee and we ended up paying around $300 to have a heater coil fixed. They were able to take payment over the phone which was convenient. They were able to get a technician out the next day, less than 24 hours from when I contacted them. The agent I spoke with gave me the name and phone number of the technician so I was able to verify who was coming to the house. The tech was very professional and very polite, he did a great job. He was able to complete the repair in a day. The company was very communicative and helpful. We knew what was going on every step of the way.

Awesome experience with this company. Great communication, super timely and helped me the day of…read moremy call. Staff was helpful with estimate and payment. Thanks a ton! We will have you back to install our new microwave soon

They reached out to me minutes after posting my project on Yelp. I was also able to get an…read moreappointment for the same day and they were able to fix my dishwasher. Outstanding service.

I was quoted $200 for labor plus $80 for a part to repair my dishwasher. At $200 I assumed labor…read morewould take several hours. Due to a mistake made by the technician on the first visit which resulted in the $200 labor estimate I was given a $50 discount. Once the part was ordered and received the technician repaired my unit in a half hour. That made the resulting price per hour for labor $300. To me $300/hr is outrageous.