I cannot say enough good things about Smile Avenue. I have always had anxiety about going to the…read moredentist, and even more so after losing my husband five months ago. This was my first dental appointment since his passing and my first time going to the dentist alone. I was very emotional and nervous walking through the door. From the moment I walked in, Emmanuel at the front desk made me feel welcome and comfortable. The dental assistants, Kenia and Violeta, were incredibly kind, patient, and reassuring. Dr. Saood was compassionate, understanding, and took the time to make sure I felt at ease. When I became emotional and started to cry, everyone treated me with genuine kindness, grace, and care. I am self-pay, and I was pleasantly surprised by their affordable dental membership plan, which helps significantly with costs. I will be getting a dental implant to replace a broken tooth, two fillings, and teeth whitening, and I feel confident that I am in excellent hands. The office itself is beautiful and thoughtfully designed. They even offer a comfort menu with options like weighted blankets, noise-canceling headphones, neck pillows, and other amenities to help patients relax during treatment. Most importantly, I never felt pressured or upsold on services I didn't need, which has been my experience at some other dental offices. Instead, they focused on what was best for my dental health and made me feel respected, heard, and cared for. I highly recommend Smile Avenue to anyone, especially those who struggle with dental anxiety. They truly go above and beyond to make their patients feel comfortable and supported. Thank you, Emmanuel, Kenia, Violeta, and Dr. Saood, for making what could have been a very difficult first visit alone a positive and reassuring experience. I am truly grateful.

Great service and a welcoming, professional staff. My child…read morehad a positive experience. The staff was kind, patient, and professional. They explained the treatment clearly and made us feel comfortable throughout the visit.

Amazing care! From the initial phone call to treatment.... The service was amazing! My front…read moretooth broke over the weekend and I called Monday.... Got an appointment Tuesday and completed treatment Wednesday! All of my fears were put to rest! No pain and it looks great!!! If you don't have a dentist choose this office!!!

I don't often leave reviews, but I wanted to shout out Dr. Michael and staff here at the dental…read morepeople. The office ladies are so kind, Dr. Michael is by far the best dentist I've ever visited. His kindness with me was unmatched, no judgement or lectures. I highly highly recommend.

Very nice place! Roxanne was very helpful and very kind to me and my family. I recommendread more

It use to be good with the main dr. She is never there anymore. If you want to keep your teeth…read morehealthy dont go there...it took one year almost to adjust my partials and i m not even happy with the results, but no one care. Wanted to charge out of pocket 800 $ for my regular cleaning. No more, done with this dentist.

I saw Stephanie and Dr. Korloo today. Stephanie was extremely thorough, and the office follows very…read morestrict COVID protocols. Dr. Korloo was so positive and great to see as always. I would highly recommend

It is always nice when you find a good dentist. Sadly it's a nightmare when the dentist you have…read morecome to trust doesn't look out for you. Such is my wife's experience with Welch Dental. My wife reported some discomfort she was having with an upper left tooth with each of her 6 month cleanings beginning in December 2024. The same tooth had a large filling from perhaps 20 years ago. My wife informed me the tooth later cracked on the backside and she reported this to Welch Dental along with continued discomfort and sensitivity in June 2025. My wife informed me the dentist made no treatment recommendation and told her no action was needed in her continued 6 month cleanings. The same unfortunate scenario continued through her 6 month cleanings at Welch Dental up and until she experienced severe pain in this tooth last week. She had an emergency appointment with her periodontist who sadly informed her the tooth had a severe infection and couldn't be saved. And she will need to replace the tooth with a costly implant. My wife and I had a joint phone call this week with Dr. Ho of Welch Dental, which she and I found to be deeply saddening and frustrating, at the end of which my wife respectfully told Dr. Ho he showed no empathy or professionalism along with his clearly false statements and circle-talk to defend the obvious lack of care and attention Welch Dental had paid over the years to my wife's issue. When I asked Dr. Ho why no treatment was recommended he falsely claimed Welch Dental suggested my wife had declined such treatment when offered. My wife was flabbergasted by this lack of truth. No such treatment was ever recommended or offered. Dr. Ho continued to defend Welch Dental as they had previously referred my wife to a periodontist for review of her gums. The tooth in question had no concerning surrounding gum issues when my wife's tooth discomfort began. Dr. Ho tried to make the case the tooth was lost due to the surrounding gums. It is my wife and my belief the tooth was lost due to an infection in the tooth due to lack of proper attention and advice of the dentist. After all, she has a mouthful of teeth not lost due to her gums. My wife's normally very kind and understanding attitude was shaken by Dr. Ho's poor demeanor and lack of professionalism. She would have respected Dr. Ho's position even though she didn't agree with it if he had expressed any degree of understanding towards her situation. I only wanted to post this review so others don't experience the same unfortunate result we did with the Welch Dental group. We will take our dental business elsewhere.

New Patient. 1,500 for the xray. 2d and tests, etc. too many tests I haven't started with the…read moretreatment yet almost maxed out.

I have been a customer for several years , I have received great serve on my visits . they have…read morefriendly attitude. I will continue to use their serve.

They are liars and cheat clients by saying they are in Network and…read more they say your procedure is 100% covered and you will get a surprise bill after 6 months. Don't use them. Kim will sweet talk you and than deny everything. Good luck for those who want to use them. Kanan Patel

I would not recommend this office to anybody. I have been in the dental field for 27 years and…read morethis is the worst place to work or get treatment. The communication is BAD! Patients were always upset because their appointments would be changed without them being notified. Dr Mathur is VERY rude to her staff and does NOT tell the truth. SMH I hope people read the reviews before they make an appointment with this office. I do not recommend it!

I am very grateful to Dr. Vlada Matytsin for her professionalism and excellent care. From the…read moremoment I walked into the office, the entire team made me feel welcome with their warm and attentive approach. The treatment was completely painless, and Dr. Vlada took the time to explain everything and make sure I was comfortable throughout the entire process. It's clear that she truly cares about her patients and their well-being. I highly recommend this office to anyone looking for a dentist they can trust. They have everything you need for a healthy, beautiful smile all in one place. Thank you, Dr. Vlada and the whole team, for such a wonderful experience!

I visited a little over a month ago for an emergency root canal. I had a fantastic visit from the…read morefront desk, to the staff and the dentist and her work were perfect! I'll definitely be going back!!

Dr. Van Nguyen provides the best care. Cleanings and exams always make me feel comfortable and…read morewelcomed. The 3D imaging is cool. Seeing a model of my mouth really helped understand my dental health. The Grand Mission Dentistry team is definitely the place to go for anyone in the Richmond area. Friendly staff and caring hands make all the difference!

Had a good time at the office. Dr. Van Nguyen was wonderful! Professional and ethical…read more Knowledgeable about Invisalign and the process was smooth. Doctors there seem super dedicated to their patients. Highly recommend Grand Mission Dentistry for anyone looking for quality general dentistry.