I'm sitting here in the waiting room, 30 minutes past my appointment time, and I already know that…read morethis is a waste of time. There is one front desk person, one laser tech, and a whole lot of fluffing. The machines are fine, but how the laser is applied is NOT professional - too low a setting (the tech has never actually remember what setting they had me on the last time and has had to ask ME what area and what size it was for every time - why are there no patient charts?!) and they go over the area way too fast. Seriously, they ACTUALLY go too fast; the laser doesn't hit every target area, and you feel the difference. It doesn't even feel like a rubber band snap (how it usually feels at other medspas) and my tech would for some reason press the plastic part of the laser into my scrawny bony areas, which burned. With your standard laser hair removal, you "shed" hair follicles a couple of days after the treatment - here, nothing. Just regular hair growth. Luckily, I did this as a bit of a trial and am not overly concerned about the hair on my body (thanks Asian genes?) but I WOULD NOT recommend this to anyone who wants to see good results, if any. DO NOT BUY THE GROUPON I'm itching to just finish up my sessions and never come back. Don't be tricked by Groupon deals, or by how nice the office (in this case, a shared office) may look. DON'T. DO. IT.

Will someone PLEASE CALL ME BACK?????? I've been trying to schedule my 4th out of 6 appts. Your…read morewebsite isn't working for online scheduling and I have left 5 VOICE MESSAGES!!! Yes, 5 over the past 3 weeks. Are you still in business? And I agree with the other posters about the speed at which they pass the laser over your skin....way too fast. But the technician is super nice.

Got a Chemical Peel through Groupon. Pleased with results. Will be coming back for more.read more

From the owner: The Dr. Sugimoto Med Spa is committed to bringing out the most youthful, healthy, and happy looking…read moreyou. We are constantly looking for the best and safest technologies to deliver long-lasting results that you will love. At Dr. Sugimoto Med Spa, we offer RF TriPollar treatments including skin tightening, cellulite reduction, and body contouring, Botox, Juvederm (fillers), Palomar Icon laser treatments including skin revitalization, vascular and pigmented lesions, surgical scars and acne scars, stretch marks, wrinkles, and hair removal, Oxygeneo Facials, Obagi Skin Care, and Latisse.

I have been doing my laser hair removal t thru location and absolutely love all the girls, Linda…read morewas my first tech and then I had the pleasure of meeting Susie (might have spelled her name wrong) sorry if I do, today I had Sonya they are all so sweet and always make me feel comfortable and you know Brazilian laser removal and having to flip is not something you want to share but they all make you feel comfortable and relaxed!!

They're actually great at laser hair removal, but expect to consistently wait 30 minutes past your…read moreappointment time every single visit just to be seen.

Debra is amazing! I had my first electrolysis appointment…read morealmost a year and a half ago for hairs on my chin. I have since added laser hair removal to my underarms, face and bikini. If you only read one thing about this place - hair removal is definitely worth not having to worry about it anymore and Debra is the best at what she does! The process: At your first consultation, Debra takes you through what to expect, including how many treatments, pain level and cost. She evaluated my chin (which was hairrryyy) and said due to my incessant plucking, I had to undergo electrolysis instead of laser hair removal. She gave me a timeline of treatments starting every 2 weeks and eventually downgrading to every 4-5 weeks. She said I would really start to see a lot less hair after my 10th treatment and she was totally accurate. Since then, I've also come in for laser hair removal every 6 weeks or so. All in all, it took about a year, but I no longer worry about my chin hairs and I feel so much better about my appearance The pain: Electrolysis does hurt, but Debra makes it bearable. Since you have to zap (literally) every hair, it is a much more lengthy appointment than laser. But, Debra takes care of you, and after the first couple of appointments you get used to the process Laser is much quicker, but targets more hairs at once so it hurts more in my opinion. Debra will go as fast (get it over with) or slow (take a breath) as you want. She tells you all the post-appointment creams and ointments so that you feel better after you leave her office too. Most of my appointments were during my lunch break from work since her office is downtown. At first with electrolysis there was some redness and swelling that would last up to a couple of days, but could be covered with makeup. Eventually my skin got used to it (and the appointment got less intense) so that all the redness went away within 15-30 minutes The price: So much more affordable that I thought it would be! She lets you know price at your consultation and expected length of the appointments/how frequently you would need to go. So, you can definitely calculate how much it would be in total. I would call Debra a bargain for the peace of mind she's given me about my appearance The place: She works in a dental office which at first sounds strange, but it makes sense given that the chairs move every which way and sometimes you need to be laying down in weird positions. She is always very clean and careful. If she is running late (rare), she notifies you so you aren't sitting around waiting 10/10 would recommend!

Debra has been fantastic! From the very first appointment she made me feel welcome, and alleviated…read moreany nerves I had about the laser procedure. Although the procedure itself is uncomfortable, Debra's bright personality and ability to talk about literally anything makes the time fly by, even as she keeps zapping away! Her office is located downtown, it was very easy to get to after work and she made herself available to me after work hours. I would highly recommend anyone looking for laser treatments to visit Debra, not only have I for sure seen exactly the results I've wanted, but she's just so much fun to be around and work with. Highly recommended!

I love their laser hair removal services and microneedling services. best medical spa in Chicagoread more

From the owner: Where beauty meets confidence.read more

Came in after a sun spot started to hurt. Wasn't sure what changed so decided to get it checked…read more Dr Mastros was awesome. He didnt think there was any cause for concern but recommended a biopsy just in case. He explained everything and told me next steps. Biopsy came back a few days later and luckily it was negative. All good.

I never leave reviews on yelp, but I left this appointment traumatized and have been trying to…read morefigure out where to start. This practice's lack of consideration for timeliness is actually the best part. When I arrived and checked in, I could hear the obnoxious manager talking badly about a patient to someone and then berating someone else. Then after the assistant came to get me well past my scheduled time and left the room, I could actually HEAR her and doctor making fun of a patient's skin complaint, appearance, and demeanor outside of the room. Im sure about this because it went on for several minutes though I can't be sure they were talking about me. However I'm assuming I was the patient they were mocking because they walked in immediately after, and this was extremely hurtful as my condition is something I'm very insecure about. Then they came into my room all friendly as if they hadn't been badmouthing me moments before. I naturally felt very uneasy and to make matters worse in the 3 minutes that the doctor was in the room he was dismissive and arrogant and didn't even take the time to explain a thing to me. If you want your care to be taken seriously or just want to deal with good/kind people I beg you DO NOT GO HERE.

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I have been coming to Spa Derma for almost two years, the atmosphere is professional and welcoming…read more Love how my aesthetician Krystal takes care of my aging skin. I am not into make up and at 47 I am confident in my skin thanks to the care I am receiving. Just got my monthly Hydro Facial.

I went to this Dermatologist a while back for an unexplained rash on my belly. I didn't like her…read morestaff or her demeanor from the beginning I just had a bad vibe... She did a scraping of the rash and tested it for fungus and said it was not fungal and suggested maybe it was from taking nsaids... However, I am not one to take pills or nsaids unless I'm really in bad shape so that wasn't the case! She said she couldn't prescribe me anything bcoz she didn't know what exactly it was. There was no further testing done and I was charged, sent on my merry way and told to come back when the rash becomes active again because she said that day it looked like it was just post hyperpigmentation... even though I said it was still itchy. Today I still have the same rash and looking for a dermatologist who can actually help before taking my money... no luck yet.

I would not recommend Dr.Damstetter for your medical needs. I went in for my first appointment and…read moreshe was in the room for all of 3 minutes to introduce her self. The rest of my appointment was with her assistant. She prescribed me two different medications that don't even work. You can not use steroid medication with a anti fungal cream. After that I broke out in hives throughout out my whole body. I called the office and was not able to get in contact with anyone. I then had to email her to get her attention. She asked me to come in for a follow up appointment. Now its two days I had to take off work to come into her office. two times they billed my insurance and charged me. She realizes that the medication was not a good idea and gave me a bag filled with 5 different anit-itch creams. a week latter I am not able to go to work, my whole body is in hives, and I am trying to get ahold of her again. She is not at the same location every day. So now I have to wait a whole week to be seen. 3rd follow up appointment and she spends another 4 minutes in the room and her assistant calls in another prescription. 4th follow up appointment in 2 months and I am getting worse by the day. 6th different medications I finally look for a second opinion. I was recovering from all the different medications she had recommended because she had no idea what to do. never did any biopsy test and when I asked for my chart notes she put in false information. I would recommend going to a specialist that know what they are doing and not using you as a test guinea pig, over billing your insurance, and over charging your for their mistakes. I would have not written this review is she didn't bill me over $500 and say this is my fault.