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South Florida Vision Centers

2.4 (32 reviews)

Services - South Florida Vision Centers

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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5 years ago

Bad customer service. They don't even answer the phone. Book appointments 5 weeks in advance.

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Review Highlights - South Florida Vision Centers

Bernard the reason for your visit he makes sure you are seen by the Optometrist on board.

Mentioned in 3 reviews

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Stanton Optical - Eyeglasses Offers at Stanton Optical store in Deerfield Beach, FL 33442

Stanton Optical

2.3(3 reviews)
0.3 mi

My husband and I had such a great experience with stanton the 2 employees Arey and Iliana went…read moreabove and beyond for my husbands needs, We needed to speak to the supervisor and were told to come back the next day, we did and met with James he also was very kind and professional and took care of our concerns immediately.

Not satisfied with the customer service, the 30 days policy return or exchange is not being…read morehonored. My mother purchased a pair of eyeglasses from your store, and unfortunately, the frame was not to her liking--the size appeared wider than expected. When we returned to address this concern, we expected a straightforward resolution--either an exchange or a refund--especially considering your stated 30-day return and exchange policy for frames. However, we were met with resistance. The store manager, Mike, was not willing to assist in resolving the issue and instead appeared more focused on encouraging us to purchase an additional pair of glasses. This approach felt dismissive of our concern and did not reflect a customer-first attitude. The situation became uncomfortable and frustrating, particularly as we were simply seeking a fair resolution. As a result of this experience, my mother and I have decided to take our business elsewhere to purchase her eyeglasses. It is disappointing that what should have been a simple exchange turned into such a negative experience. I hope this matter is taken seriously, as customers should feel supported and treated fairly. At this time, I would not recommend this location based on our experience. I would appreciate a response regarding how this situation can be addressed.

Photos
Stanton Optical - Eyeglasses Offers at Stanton Optical store in Deerfield Beach, FL 33442

Eyeglasses Offers at Stanton Optical store in Deerfield Beach, FL 33442

Stanton Optical - Store Interior at Stanton Optical store in Deerfield Beach, FL 33442

Store Interior at Stanton Optical store in Deerfield Beach, FL 33442

Stanton Optical - Eye Exam Equipment at Stanton Optical store in Deerfield Beach, FL 33442

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Eye Exam Equipment at Stanton Optical store in Deerfield Beach, FL 33442

Rand Eye Institute - Specializing in refractive surgeries such as custom laser vision correction, lens exchange procedures, custom laser cataract surgery.

Rand Eye Institute

3.5(132 reviews)
3.6 mi

I recently had something going on with my eye where I was seeing flashing white lights and other…read moreissues. Luckily I happened to be talking to my daughter who mentioned that her former coworkers who had eye issues went here and were pleased with the treatment they received. I called to see if they had any appts for the afternoon (it was a Friday). They asked what my issue was and after telling them, they told me to come right over. Now getting there was interesting. I was coming from the south and Waze told me at the Sample Road exit, to take the 2 left lanes and make a left. Well, when you do that, you've passed the place because the entrance is further east. I had to do a U-turn. It was still a little confusing because there isn't any signage that tells you that the first entrance once you make the U-turn is where you need to enter. They're doing construction at the hospital which makes it even more confusing. I finally made it and entered the building. Their office is on the 2nd floor. I got checked in and filled out the required paperwork. They were concerned that my retina detached but after viewing the images that were taken, that didn't happen. Dillon, who did the images of my eyes, was very personable with a great sense of humor. The female doctor whom I saw (I don't remember her name) was also fantastic. She got an eyeball to show and explain what was happening with my eye. I was there for about 3 hours which seems like the average time that I've spent at my regular eye doctor's office.

I was very happy with the place. I found the process smooth. I thought the consultation was…read morethorough. As I first walked in, someone by the desk greeted me and directed me to the floor I needed to be. I gave my name and that's all it took. A very efficient office. Each floor had a nice waiting area. It was a large area. It was nicely decorated. They had a water fountain and coffee machine on each floor. They also had multiple TVs. The waiting to be seen was not long for me; however, the exam took a few hours. I was taken from room to room to floor. The staff was great. Everyone was pleasant and helpful. I got a full explanation from a doctor and options. I recommend this place. I got to meet the famous Dr. Rand by the elevator and that was so cool.

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Rand Eye Institute - Rand Eye Institute and the amazing team of Lasik, Cataract and Retina surgeons, get your best vision. Enjoy your life and love your vision!

Rand Eye Institute and the amazing team of Lasik, Cataract and Retina surgeons, get your best vision. Enjoy your life and love your vision!

Rand Eye Institute
Rand Eye Institute

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South Florida Vision Centers - optometrists - Updated May 2026

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