What a truly pleasurable experience I had at this location. I have never used Visionworks before so…read moreI really didn't know what to expect. Everyone was super nice and super efficient and super helpful ! I found out after my visit that I was actually not even seeing the primary doctor... I got the substitute! And she was amazing! My husband actually visited later and got to see the actual doctor assigned to this location and had nothing but wonderful things to say about him as well. Would highly recommend !!

My visit was good. I came for contact. The staff was attentive and professional. My waiting time…read morewas not long. I had a really good consultation with the doctor Pawlak. He was excellent. He actually has a great reputation among other ophthalmologist I later on found out. He gave me a good thorough examination. I was happy and will be back.

Rose, a licensed optician HELPED so much. My wife's fancy…read moreglasses lost as screw. She magically fixed it. I'll buy here next time!

OK update haven't heard from anybody in Lenscrafters 2001 N. Federal Highway, Pompano Beach waiting…read moreall this time I got a text from Jason from Lenscrafters still nothing. I told him everything what I said before I called everyone department of Health DACS Federal Trade Commission it's Lenscrafters and LUXOTTICA retail North America now they're making glasses for Hearing Aids. Don't do it. They are not good people. If you buy your glasses for Hearing Aids they'll give you one minute and then that's it cause these people are unbelievable. They don't return your call until after the 30 days and they tell you 30 days it's over it's a This is the text I sent to Jason and Erin SCHULKE I don't repeating it one more time it's over a month no response Jason this is not a case of normal wearing chair over four months if you refuse to accept the loss or product that was made incorrectly from day one especially when my Health preventing me from fighting their lack of response standby. My request for a full refund or immediate replacement of frames the wrong frames and lenses t Time is at the essence. I expect Lenscrafters's to do the right thing immediately even manufacturers the correct frames or issue a full refund to my Td Bank account. I look forward for this immediate response sincerely AnnaHines complaint number 25059151 sincerely, Anna Hines. Heard nothing from Better Business Bureau. Nothing from Erin. In the pictures of my glasses they're in perfect condition cause they were never used. It's the wrong name brand and I can't see for reading. I didn't try for driving, which is the most important thing that is of my driving and reading glasses and for all these months, I have nothing to use but my old glasses so I'm not driving. Do not buy anything from Lenscrafters. they the same company ESSILORLUXOTTICA parenting company attentions Consumer affairs executive escalation what a shame what they did to a senior citizen 83 years old and this all started because of the manager was away or never called when he was supposed to. I have all the phone calls prepared. I am all set ready to go to court. This is a matter of respect and being conned into having to take whatever they give you and be satisfied which these glasses I can't see out of them and they're wrong frames help it's September 2 already look at this.

Dr Girgis is amazing! She was able to diagnose my eye issues immediately! I highly recommend her.read more

Dr Girgis is the BEST... I have used her for several years Cataracts and my general eye exms I had…read moremy exams today and with Technician that did my entire exam Was Kelly (I AM BAD AT REMEMBER NAMES) But i can say all was very complete and pleased WOuld never go anywhere else Thank You Girls

I only have eyes for Dr. Wigdor...or maybe I only have eyes *because* of Dr. Wigdor! I was way…read moreoverdue for my annual eye exam and way past when I should have gotten new contacts so I was still wearing my old ones and starting to have nightmares that I was going blind (when I'm overdue to have my teeth cleaned I start to have nightmares that my teeth are falling out...) This was, by far, the most comprehensive eye exam I have ever had and Dr. Wigdor has an amazing chair-side manner. I'm really sensitive about sticking things in my eyes and even more sensitive about someone else sticking things in my eyes. He was standing there talking to me and before I knew what happened, he'd slid the contact right of my eye and I barely noticed. I can honestly say, since last week, I'm seeing the world in a whole new way! My vision has improved too...

My first visit as soon as you walk in you are greated by the receptionist Ana…read moreSo cheerful,friendly and helpful. The doctor was as friendly and very informative (detailed). Picked frames and couldn't be happier the gentleman was a joy to work with very patient. Overall my experience was outstanding the entire staff was absoutley helpful. Thank you all for your outstanding care.

The Eye Doctor is very thorough and the tech. are extremely patient and helpful. I go in by myself…read moreusually and when picking out frame it is not always easy since I need my glasses to actually see How the frames look on me (lol)

Fast, Friendly, Professional service! I also think their…read morepricing is reasonable! So far, so good, I'll review again when I try my new Glasses out.....

Be sure to hand deliver back to patients their identification. Show concern when making a mistake…read more NEVER make the patient feel they are the one in error for your mishaps. Oh, Dr. Loeffler, NEVER BELITTLE A PATIENT IN YOUR CHAIR!!!!. Show concern, make them feel valued. Apologizing goes a long way, and medications have multiple uses. Don't assume you know what drug was prescribed for what ailment. Thank you to the optometrist who made me feel better and saw the chain of events.

Professional, great staff, two doctors and ample parking. Made appointments to obtain vision…read moredocumentation for DMV license renewal.

Second time customer 1st pair of glasses they had to redo the 1stbtime because the prescription…read more wasn't right. But I gave them a second chance and wen to buy reading glasses about a month or so and no one ever called to tell me my glasses have been there waiting for me. The frames were too big for my face and needed to be tightened .didn't realize when I picked them up but to tight the arms they bent one inwards. What???? $500 FOR A pair of glasses and you bend the arm so it fits my face. Is that how these things are done ? You bend the arms on a brand new pair of $500 glasses. My eye lab doesn't even do that. Dont go here they dont have there act togetherl always a headache

Absolutely terrible! Do not go here! I wish I could give 0 stars! This experience happened Feb…read more2020. TLDR: Both Dr. and sales associate were unprofessional. Their technology is HIGHLY outdated. Associates do not know anything about glasses. Doctor doesn't care about new patients. They would not give me copies of my prescription. Place is dirty and unkempt. My appointment was at 2:30pm. I waited a half an hour for the doctor to see me while he was with another patient just having a casual conversation. Not sure if he knew about my Appt but the door was left open and I could hear everything. Once he finally saw me he seemed bothered to help me and wouldn't look me in the eye. It seemed like he didn't care. I came in for my yearly contact lens exam. He claimed that my rx needed to be raised. I told him that I didn't have a pair of updated eye glasses and he suggested that I get a pair so I gave in. Faye, the sales associate was already dealing with another customer who was very unhappy. After deciding on a pair she tried to enter the order in to the computer. The computer wasn't even on! It took so long to boot because it was operating on Windows Vista! She couldn't find the pair in the system and had to call someone on her cell phone to manually enter it in the system. When I asked her about the different lens options she did not know any of the answers and had to literally GOOGLE IT on the computer in front of me!!!! She didn't know the difference between polycarbonate and high-index lenses. She must have been new and in training, but really?! I was not confident in making a purchase. It had been a couple hours already because she still couldn't figure out the system. I told her that I didn't want to order them today and I'd think about it and I just wanted to get a copy of my rx. She was really hesitant and said that it wouldn't be much longer. Then she offered to hold the frames and give me her personal cell phone number once I was ready to order. Um...what?! After a highly frustrating situation, I simply asked for my rx for my contacts and glasses. It was like pulling teeth!! They made me wait for Dr. G to approve. When he came he out he was confused and at first did not want to release my rx to me. While standing at the front desk he took out a ruler and proceeded to take my eye measurements right then and there which made me very uncomfortable. I finally got my rx for my glasses but still needed my contact lens rx. I couldn't take it anymore and simply left, defeated and frustrated. It was already 5:30pm! I decided to visit LensCrafters at the Pompano Citi Center and it turned out the rx I had was incorrect! I had previously gotten my eye exam and rx from Eyesite the year prior. (Keep in mind, I've contacted Eyesite for my contact lens prescription but no response and I never received it.) My astigmatism was just .5 and the rx was too strong for my eyes. I didn't need astigmatism lenses! I was paying for much more expensive lenses than I actually needed. They offered me a discount for next year's exam and gave me 2 copies of my contact lens prescription. Wow! What a difference!

Great experience & convenient for where I live! I haven't gotten an eye exam done in years and…read moreeverything went very smoothly. Very friendly doctors & receptionists. They have great deals on glasses for men, women & kids. I bought a pair of Vogue glasses for only $75 which even came with the lenses! (You also can save 5% if you use your target red card).

Great service! Mike, the store manager was very kind and attentive. My daughter is set for her…read morefirst semester in college.

The service in this store is very unprofessional .The manager there is very argumentative…read more My glasses where redone 3 times Non of them work well I'm asking for refund for over a month

I have been buying from For eyes optical for some years now and have always found the staff to be…read morehelpful and informative. Fonda, the associate serving me today was a cut above , offering friendly, knowledgeable service while guiding me through the insurance paperwork and product selection. she is patient and offered salient guidance in my selection as well. I can endorse this store and Ms. Fonda with confidence.

It was my first time here, and they were so welcoming. Dr. Joseph is very experienced. He listened…read moreto each of my concerns and gave me my test in a timely manner. Fonda helped me pick out my perfect pair. Angela was very friendly and got me checked in smoothly. Will definitely be back!!