Be sure to hand deliver back to patients their identification. Show concern when making a mistake…read more NEVER make the patient feel they are the one in error for your mishaps. Oh, Dr. Loeffler, NEVER BELITTLE A PATIENT IN YOUR CHAIR!!!!. Show concern, make them feel valued. Apologizing goes a long way, and medications have multiple uses. Don't assume you know what drug was prescribed for what ailment. Thank you to the optometrist who made me feel better and saw the chain of events.

Professional, great staff, two doctors and ample parking. Made appointments to obtain vision…read moredocumentation for DMV license renewal.

I recently had something going on with my eye where I was seeing flashing white lights and other…read moreissues. Luckily I happened to be talking to my daughter who mentioned that her former coworkers who had eye issues went here and were pleased with the treatment they received. I called to see if they had any appts for the afternoon (it was a Friday). They asked what my issue was and after telling them, they told me to come right over. Now getting there was interesting. I was coming from the south and Waze told me at the Sample Road exit, to take the 2 left lanes and make a left. Well, when you do that, you've passed the place because the entrance is further east. I had to do a U-turn. It was still a little confusing because there isn't any signage that tells you that the first entrance once you make the U-turn is where you need to enter. They're doing construction at the hospital which makes it even more confusing. I finally made it and entered the building. Their office is on the 2nd floor. I got checked in and filled out the required paperwork. They were concerned that my retina detached but after viewing the images that were taken, that didn't happen. Dillon, who did the images of my eyes, was very personable with a great sense of humor. The female doctor whom I saw (I don't remember her name) was also fantastic. She got an eyeball to show and explain what was happening with my eye. I was there for about 3 hours which seems like the average time that I've spent at my regular eye doctor's office.

I was very happy with the place. I found the process smooth. I thought the consultation was…read morethorough. As I first walked in, someone by the desk greeted me and directed me to the floor I needed to be. I gave my name and that's all it took. A very efficient office. Each floor had a nice waiting area. It was a large area. It was nicely decorated. They had a water fountain and coffee machine on each floor. They also had multiple TVs. The waiting to be seen was not long for me; however, the exam took a few hours. I was taken from room to room to floor. The staff was great. Everyone was pleasant and helpful. I got a full explanation from a doctor and options. I recommend this place. I got to meet the famous Dr. Rand by the elevator and that was so cool.

I am extremely please with my cataract surgeries performed by Dr Nolan as well as the quality of…read morethe care from his most competent staff. The follow up appointments were handled equally as professional and thorough as the preop.

The front office intake woman and the woman technician are the absolute worst! They have zero…read morepersonality and can't stand their job. I'm a new patient well former new patient. Being a new patient I was expecting hello welcome to the practice. Instead I got I need your license and insurance card. The. I need your credit card. Awful awful way to start. It gets better. The woman who preps for the dr is worse. She explains nothing assumes you know what she's doing and could not be bothered. I never got to see dr Nolan because after having my eyes dialated and treated like that I walked out. Prior to walking out I told the tech just how bad she treated me. She didn't care. With such an important part of the body the eyes- she was terrible. I drove home eyes dialated and could hardly see. Don't know if dr Nolan is any good but if the office staff is a chip off the old Block and you don't like being uncomfortable and treated so poorly stay far away from this practice. BTW I was referred to this practice from my concierge primary dr. Whom I will be contacting to explain this awful experience and request a new eye dr. Stay away and find a better ophthalmologist. The absolute worst experience !

William J. Rand is ab outstanding Ophthalmologists and the Director Rand Eye Institute, which bears…read morehis name. He is also, besides being tops in his profession, a downright nice guy and a perfect gentleman in the most classic sense of the word. It has been Dr, Rand who has been saving my vision. He performed both cataract and Desek cornea surgery on me with outstanding success. Further with his associates at his Rand Eye Institute managed to arrest the progression of my right eye dry macular degeneration. I hardly have words of high enough praise for Dr. Rand or thanks for all he has done for me. Five Stars for a Five Star doctor!

Great service from the entire staff , so refreshing that the Dr took his time in getting to know me…read moreand actually had a conversation that was pleasant and educational

Once you get on his email list you can't get off of it. He will spam your email for years after you…read morehave been a patient of his. I have called and emailed to have them stop to no avail. The latest e-blast is advertising his daughter getting her Dr's license complete with her photo with her office's address and phone number under the pretense of being the proud Dad. Quite unprofessional in my opinion.

I only have eyes for Dr. Wigdor...or maybe I only have eyes *because* of Dr. Wigdor! I was way…read moreoverdue for my annual eye exam and way past when I should have gotten new contacts so I was still wearing my old ones and starting to have nightmares that I was going blind (when I'm overdue to have my teeth cleaned I start to have nightmares that my teeth are falling out...) This was, by far, the most comprehensive eye exam I have ever had and Dr. Wigdor has an amazing chair-side manner. I'm really sensitive about sticking things in my eyes and even more sensitive about someone else sticking things in my eyes. He was standing there talking to me and before I knew what happened, he'd slid the contact right of my eye and I barely noticed. I can honestly say, since last week, I'm seeing the world in a whole new way! My vision has improved too...

My first visit as soon as you walk in you are greated by the receptionist Ana…read moreSo cheerful,friendly and helpful. The doctor was as friendly and very informative (detailed). Picked frames and couldn't be happier the gentleman was a joy to work with very patient. Overall my experience was outstanding the entire staff was absoutley helpful. Thank you all for your outstanding care.

Husband here for first time. Nice clean office. Lovely staff…read moreand Dr Nathan seems nice, smart and very thorough!

Nice clean office. The office staff is friendly and helpful. Most important, this is a doctor you…read morecan trust. I recommend this place for your eye care.

Dr Burke is the best ! From the office staff to the medical assistants, everyone is so pleasant…read more What other Doctors office calls to say you met your deductible and offer a refund ? Trustworthy Doctor and staff.

I recently had cataract surgery with Dr. Burks. He has excellent bedside manner and spends time…read moreexplaining every thing. He makes you feel like you are the only patient he has all day. I had great results with the surgery and his follow up care is as good as the rest of his care. I highly recommend him. Kudos to him and his staff. Dr.T

I have an Open Access HMO, which means NO referrals, yet this office has decided that since my plan…read moreis a HMO that I need a referral. The staff was not helpful....Why would a doctor's office, that is in network, not honor the health insurance carrier that they are in network????? Very disappointed!

My with some mystery indications of something going wrong in the retina of one eye, my…read moreophthalmologist referred me to Dr. Noel L. Elgut who, besides himself being an ophthalmologist also has a specialty in retinology. Though he ended up in turn having to refer me to another physician specializing in matters having to do with the macula, he did manage to rule out a lot of problems that might have been with my retina. During my visits, being several, I was most impressed with Dr. Elgut's mannerly professionalism and, though his office was packed with patients, thoroughness of his exams, willingness to listen and take time with me. Best off, when he was unable to make a determination of the situation, he said so, then when on to make a referral and event set up an appointment for me with a person who thought might be able to help, which I thought was really great. Too often I've sort of been confronted with unknowing medical guesswork, but there was none of that with Dr. Elgut. The only downside is that Dr. Elgut is very popular as a physician, hence highly sought after. So, the lines, wait times and matters dealing with an overburdened office staff can become somewhat trying.