Great parking. I think this is a location recently moved…read more Friday at 1 pm, in and out within 10 minutes. Staff were quick and friendly. Electronic check in station, enter name, cell number, reason for visit. Nice, clean interior, but very limited seating - with about a dozen hard wooden chairs.

I've never had an amazing experience at a DMV. It's usually something I dread. Waiting room w/…read morechairs, fresh decor, music, AND you can wait in your car via text updates! The staff member who served me was Amy. She was warm and friendly.

I originally came here to renew my drivers license, but was missing one address verification…read moredocument so i had to leave. Sometimes they will accept documents on your phone and sometimes they won't. They need better communication skills and Training. Some of the workers communicate effectively, and some of them have attitudes when speaking to customers. If the rules are universal, shouldn't all the workers at every location be telling customers the exact same thing. I will give this location the benefit that someone was just having a bad day, but don't take it out on your customers. They are quick and efficient at this location.

Arrived about 5 minutes before opening to see a line already in front of the office. I was handed a…read morenumber as I was transferring plates. There were 12 people in front of me but with three agents working it was moving at a nice pace. My agent Kim was pleasant and efficient. She quickly scanned my paperwork, answered all my questions. She calculated my taxes and within minutes I was writing a check, signing a few papers and out the door. She made the "dreaded DMV" a pleasant experience and she is a valued employee.

This office is terrible. They don't know what they're doing. Nicole and her Manager Logan are so…read moreclueless, they demanded paperwork from a Credit Union that would have in effect made my lease buyout look like a repossession to the State. Potentially devaluing my vehicle and leading to a branded Title. A branded Title cuts the value of the vehicle in half. This type of incompetency should not be allowed. This office is dangerous, please avoid.

Probably the best dmv to go to. Lines go pretty quick. Anytime I come, I'm typically in and out…read more They aren't as rude as other dmv locations and they are helpful. It's located in a business mall and 2 resturants nearby so plenty of shared business parking

I had to renew my license about 3 weeks ago, and a new coworker by the name of Devin S waited on…read moreme. He was fantastic! He was engaging and funny, and thorough too! Great job Devin!!!

Came around 12:30pm and got helped immediately by Briana. She was great and got me out in 10mins…read more Much recommended.

Definitely do not recommend this DMV. There was no air in the building and very limited seating so…read moreI left, ran a few errands, came back and waited in my car. I checked in at 11:27am and was not serviced until 12:33pm. Once I received the text message that it was turn, I headed to the counter. What should have been a quick in and out process turned into something longer than it needed to be. The computer system began to malfunction and the man servicing me had to try and restart the document scanner. He moved to a new computer to finish the process. I didn't leave from the DMV until 1:10pm. Definitely will never come back here.

By far, this has been the worst experience I've had at a license office when it comes to upper…read moremanagement. The front-end employees have always been nice and welcoming, but unfortunately, I cannot say the same for upper management. I visited on 10/23/24 to take care of my driver's license. On two separate occasions, the Missouri DMV online chat agents confirmed that the documents I provided were sufficient to meet the requirements, and they didn't understand why the supervisor was telling me otherwise. The supervisor came out of the back office with a condescending tone, waving a paper listing the requirements (which I also had in front of me, having printed it from the website). She used the excuse that it was a federal requirement, despite the chat agents advising me to ask them to contact their support team, as everything I had was deemed acceptable. It seems like she wasn't familiar with the proper procedure. Privatized DMVs shouldn't exist unless all staff are properly trained to follow the rules and regulations set by the state. To make matters worse, I was spoken to in a condescending manner simply for asking the individual handling the licenses to show her the photo proof that the DMV agents had deemed acceptable. I'm extremely disappointed in this location, especially since it was recommended to me by a few people.

we arrived at 915. Waiting room was pretty full, but I only had to wait about 15 minutes for…read moredrivers license and husband waited same amount of time for plates. Clerks were efficient and courteous. For "real id" license make sure you bring correct documentation. I needed: drivers license, birth certificate, utility bill and marriage license.

i talked to cris in (mv) to get tags for the car,, cris was very profecient. then i needed new…read moredriver's license so elizabeth (cdl) sign test. a picture ,and a eye test . both these ladies made my day. they were speedy kind informed with all they finished. the explaning was the very best it was a great day, thanks to both cris and elizabeth. thank you. linda

It's a nightmare going in there. All the people in the Drivers licenses area were hateful. Even…read morewhen they weren't waiting on People and were just chatting it was mean. They had a problem and they acted like it was my fault. It was not. One of ladies actually yelled at me. Never go here always go somewhere else.

I am not sure why this particular office does not get higher ratings. I have been going here for…read moreprobably 20yrs and have never experienced anything but kindness from the staff. Over the years it has gotten quite busy here and the lines are long; leading to frustration. One new thing they are doing: there is now a person at the door going over and making sure you have the correct paperwork BEFORE you get in line. I thought I had all the correct paperwork, but Elaina who was working the door, went through it and pointed out one more item I needed. This helped me tremendously and I did not have to wait to get up to the counter to find out. Once I had the correct paperwork, Elaina sent me to the counter Krista then helped me. She was awesome! She took care of everything and I was out in a reasonable amount of time. Both Elaina and Krista represented the company in only the best of experience that day.

It's a toss up. Depending on the day/circumstances, it could be a 5 star review, or it could be a 0…read morestar review. I do believe it depends on the individual you are working with. Last time I called, I asked a specific question, only to be given a lengthy all encompassing answer. When I asked for just the answer to my question, I was told in no uncertain terms that, if I would listen - and not interrupt - I would get my answer. Unfortunately, that answer was wrong and cost me $. We go elsewhere.

Excellent service! Everybody was so nice and friendly and helpful. The new office is located in a…read moregorgeous building on Maryland Avenue near Straub's. Nice job everybody at the Clayton license office.!!!

It's the best license office I've been to in the St. Louis area, but it's still a license office…read more It's clean, and the staff are friendly. If you time it right, there are no lines. I've never time it right...but it's still better than the ones in the city, for sure.

Look. It's the DMV. But these guys are genuinely flying. Super fast, as efficient as they can be…read more They moved through about 20 folks for licenses and license plates in about 20 minutes. I don't think you can expect much better. It's fully staffed and they move quick.

As DMVs go, this one isn't too bad. Over the years there's been changes to how it all works so to…read morespeak. As of late (Q1 2026), when you walk in, there's two seated sections- one for state IDs, permits, and driver licenses, and the other side for everything else. Each seated section operates from a deli-counter style number ticketing system. Walk-in, take a number, have a seat and wait for your number to be called. I found each side moves rather quickly even while the staff are answering phones. My experience also has included only positive and friendly interactions with the staff. Normally going to the DMV is not an enjoyable task on your list, but they treat everyone so pleasantly it's not that bad.