I originally came here to renew my drivers license, but was missing one address verification…read moredocument so i had to leave. Sometimes they will accept documents on your phone and sometimes they won't. They need better communication skills and Training. Some of the workers communicate effectively, and some of them have attitudes when speaking to customers. If the rules are universal, shouldn't all the workers at every location be telling customers the exact same thing. I will give this location the benefit that someone was just having a bad day, but don't take it out on your customers. They are quick and efficient at this location.

Needed to get a Veteran's driver's license. Wound up being…read morehelped by 'NC' - Nick - and he was as courteous and helpful as someone dealing with the public could be. It's a pleasure coming to this license office.

I never thought I would review a DMV let alone give them five stars. We all know you expect to wait…read morea long time, maybe not have the forms you need, etc. but this is not the case with this location. This location was extremely efficient. I was able to be helped right when I walked in. The employee was really informative and made sure I had what I needed but also gave me advice for my next visit (since I shared I'll need a new ID again when I change my last name).

this place is horrible. terrible service. inefficient and overcrowded always but dont wait outside…read more. if they call your # that you picked hours ago...you start over! if you have had this experience file a form Missouri 4683 and change the management

If you come to the assessor's office, you don't need to pay for parking. No parking meters. Come…read morehere to get a property tax receipt & pay about $1. Have it faxed to the closest DMV, & the cost is about $4 (if I can recall). Very helpful staff. No long lines.

Not a true DMV, they will not renew or issue a new state ID or do vehicle registration…read moreregistrations, etc.. strictly driver testing

Fast if you are an early bird…read more Wednesday opens at 9am. Everyday at 8am Friendly Easy for Mo Health processing and review Very experienced ladies Parking lot has medium sized holes

Went today on Wednesday at 2:30 it was closed. Even though it says open till 4:30. Why is it…read moreclosed lights off dirt locked however there was a light on in a back room. Is this normal? Very frustrating

I had to get my personal property taxes straightened out, because the cars listed on my bill were…read moreincorrect. And that made it impossible to obtain license plate stickers for a car that wasn't itemized on the bill. I thought this would be a supreme red-tape disaster. There were just two ahead of me. When my number was called, the woman knew exactly how to get everything straightened out. When she printed out my 2012 personal property declaration, it was the 2010 form, and the cars listed were absolutely correct -- for 2010. What a mix-up. And there was my signature with the date of January 23, 2010. Amazing that this became my 2012 form, 'cause all over the top of the form was 2010 in BIG print. Well, mystery solved in a manner of minutes. I had with me the titles to the cars I DO own. She corrected my 2012 personal property tax receipt for what I owned on January 1, 2012, printed it out for me (to get the license renewal that prompted all of this), and said I'd get a partial refund. WOWEE!! And she updated my current owned vehicles for the 2013 declaration. In and out in about 20 minutes, allowing 10 minutes for the wait. No charge for anything!

Considering the time we are in the employees at City Hall are doing an amazing job! The employees…read moreare informative & helpful. I appreciate the steps that are taken for everybody's safety.

Having spent the majority of my adult years in the military and not having to worry about licensing…read moreor titling vehicles no matter where or how many times I moved around the country, I suddenly realized when I finally settled in St Louis how lucky I had been. This week I had two encounters with the City's Assessor's Office/Collector of Revenue downtown at City Hall. No matter what you have to do over there, it seems they always yell at you and refer you to "Room 115" which is where the 25 employees with piss poor customer service skills sit around doing nothing all day doing who knows what but sure do get bent out of shape when you come in and take a number. This office is where you get your "Tax Waiver" which states that despite the fact that you've been paying personal property taxes to the city for years, you had no tax liability last year so now you can get whatever you want done and pay more money. I swear these sour-pussed "helpers" are there as gatekeepers to test your resolve before you enter a lower circle of hell. If you can't deal with their ire, run away! Next, you either go to the office with a bunch of bank teller like windows where the people are smiling and nice until you get up to their window and they tell you what a jacktard you are and that you need to go to "Room 110" (I may have my room numbers mixed up, but if you've been there, you know what I'm talking about). So I finally get to the correct room and luckily, despite the crowd, my number is called in short order. The sour-puss at this window gives me the whole "whadda you want?" glare and I present my forms to transfer title. I have a huge tax check, my old registration, title, bill of sale, driver's license, proof of insurance, tax waiver, safety inspection and emissions test from last July. Surely, I'm good to go, right? Wrong! Where is your new emissions test? I didn't know...I just got a 2 year plate last year and my current test is not expired... WRONG! WHAT THE $%^&#$^%$% ARE YOU THINKING? GET OUT OF MY LINE!!! COME BACK WHEN YOU'VE PULLED YOUR HEAD OUT OF YOUR NETHER REGION!!! Holy crap! I've had my ass chewed a time or three in my life, but these brutes really know how to foul up a brother's day. So, shit, I fire back at this customer service specialist. Look Lady, I don't know who pissed in your Wheaties today (I like that one) but I am on a clock to get my sales tax paid to the state so I can get my new title to the bank (I purchased a lease) and at the very least let me pay my sales tax and get my title work started. "Well...I could do that, but if I do you will be driving on an bad registration because the title will not be in your name or the banks..." Yeah...well if I get pulled over between the time I get my emissions checked and get back here, I guess I'll deal with it. So, little miss can't be wrong takes my check, issues me a receipt and hands me back my paperwork...or at least most of it. I find out the next afternoon after I made it to Midas and got my emissions tested, that biatch had kept my "Tax Waiver" and that I would have to go back to "Room 115" and get a new one. Listen up!!!!! I will not go back to Room 115. You see that sour-pussed bitch sitting right over there in that cage? Yes, the one that looks like she just smelled a bowl of warm piss...yes, that one. She took my friggin' Tax Waiver yesterday and didn't give it back! While I glanced over my shoulder for security, she slurks off and has conversation with old sour. She comes back and mumbles something about how they would never hold onto the tax waiver, but in my case, since old sour recognized me from yesterday she vaguely remembers that I had the form then so it is okay to proceed. So I pay my new extortion to the city/state, get my third set of new plates in 15 months (yes...remember last year when they switched designs?) and get the fuck outta Dodge. Oh yeah...even year so I couldn't get a 2-year plate. See you fine folks next year...ugh! But wait...did I really get in and out of there in less than 46 minutes? I must have, because when I got outside my meter still had 3 minutes left on it. It only cost me 80 cents for that 46 minutes. A quarter at City Hall only gets you about 12 minutes. What a rip.

I was kinda nervous, not gonna lie. But the lady who rode with me while I took my test made me feel…read morerelaxed and at ease. Thanks for the 96!!

My family signed up to attend a presentation here on Edna Lewis a chef, business owner and cook…read morebook author. We watched an interesting documentary about her along with eating some items that had been prepared from some of her cookbooks. We enjoyed biscuits, pimento cheese and southern biscuits. They were simple and delicious. I haven't been to the library in years and have recently rediscovered them. I have a new card-you get your choice of 4,5 design options. You get a $5 monthly credit to use for services such as printing. They have blood pressure machines you can rent, projectors and other items. We got free symphony tickets also. Go rediscover the library if you haven't been lately! You might be pleasantly surprised!

I was only here for a short time but everything was great while i was here…read more I parked in the parking garage below the building. This is awesome since parking can be challenging in Clayton.