I've never had an amazing experience at a DMV. It's usually something I dread. Waiting room w/…read morechairs, fresh decor, music, AND you can wait in your car via text updates! The staff member who served me was Amy. She was warm and friendly.

I originally came here to renew my drivers license, but was missing one address verification…read moredocument so i had to leave. Sometimes they will accept documents on your phone and sometimes they won't. They need better communication skills and Training. Some of the workers communicate effectively, and some of them have attitudes when speaking to customers. If the rules are universal, shouldn't all the workers at every location be telling customers the exact same thing. I will give this location the benefit that someone was just having a bad day, but don't take it out on your customers. They are quick and efficient at this location.

Date of Visit: 04/17/2025 - Around 3 PM…read more Wait, if you're reading this and you're at this location for Drivers license renewal, you're in the wrong spot. Do yourself a favor and head toward the Creve Coeur License Office instead. If you're curious why, just read on. This used to be my go-to place for years. Sadly, it's gone completely downhill, and the recent reviews you see here. They're 100% accurate. All those knowledgeable old timers are gone. Everyone is mostly new. I was here for a non-Real ID license renewal. There were only two active counters. Counter 1: Slowly moving but functional. Counter 2: A disaster. I watched one lady (let's call her The Teacher) try to train another woman. Somewhere in that mess, an OTP was needed, but the trainee didn't even have her phone with her. They kept moving in and out, and just like that, one full hour went by with zero progress. After waiting 1.5 hours, when it was finally my turn, I got The Teacher refused to accept both my current license and the renewal letter (both from the DMV!) just because they were from the same department. She wouldn't look at the rest of my valid proofs or even listen. First of all I don't want her to consider my drivers license as proof. But it's one way communication. At this point, I'm genuinely concerned for any student who has to learn from this so-called "teacher" -- this is a failed institution. I left. The next day, I went to the Creve Coeur License Office across 270 with the exact same documents and had my license renewed without any issues. Guess what? It took just 40 minutes for two people to get license renewed without exceptional service.

Usually can find slow times to speed up your application process. Tuesday and Wednesday mornings…read moreare good. Avoid Mondays and Fridays and the end of any month. Pleasant quick and helpful.

By far, this has been the worst experience I've had at a license office when it comes to upper…read moremanagement. The front-end employees have always been nice and welcoming, but unfortunately, I cannot say the same for upper management. I visited on 10/23/24 to take care of my driver's license. On two separate occasions, the Missouri DMV online chat agents confirmed that the documents I provided were sufficient to meet the requirements, and they didn't understand why the supervisor was telling me otherwise. The supervisor came out of the back office with a condescending tone, waving a paper listing the requirements (which I also had in front of me, having printed it from the website). She used the excuse that it was a federal requirement, despite the chat agents advising me to ask them to contact their support team, as everything I had was deemed acceptable. It seems like she wasn't familiar with the proper procedure. Privatized DMVs shouldn't exist unless all staff are properly trained to follow the rules and regulations set by the state. To make matters worse, I was spoken to in a condescending manner simply for asking the individual handling the licenses to show her the photo proof that the DMV agents had deemed acceptable. I'm extremely disappointed in this location, especially since it was recommended to me by a few people.

we arrived at 915. Waiting room was pretty full, but I only had to wait about 15 minutes for…read moredrivers license and husband waited same amount of time for plates. Clerks were efficient and courteous. For "real id" license make sure you bring correct documentation. I needed: drivers license, birth certificate, utility bill and marriage license.

Probably the best dmv to go to. Lines go pretty quick. Anytime I come, I'm typically in and out…read more They aren't as rude as other dmv locations and they are helpful. It's located in a business mall and 2 resturants nearby so plenty of shared business parking

I had to renew my license about 3 weeks ago, and a new coworker by the name of Devin S waited on…read moreme. He was fantastic! He was engaging and funny, and thorough too! Great job Devin!!!

Seriously the friendliest, most organized and efficient license office I've ever experienced. This…read moreis a completely different franchisee from the old CWE office. Not that I had any issue with that one. This was the best experience I've had in the nearly 40 years I've been driving. This franchisee needs more offices in the STL Region.

The worst place ever. It's hidden on Lindell in a strip of fast food places…read more The woman at the desk is basically clueless. Waited an hour, although I was second in line. Never got my 'tabs' - rude guy erroneously told me I needed emissions Wasted an entire day - accomplished nothing, and treated horribly

Wow. Oh my gosh. Where do I start? Other privately owned DMV's should learn from this business…read more Highly efficient people and process. To top it off, you feel positive because of those good vibes you get while you are there. We were there on 04/18/25 at 2 PM. I started my stopwatch as soon as I entered and it took 40 minutes in total for two of us to get our drivers license renewed. Step 1: You have to enter your name and reason for the visit in the iPad and wait for your turn. Step 2: Pre license document check. Once it's your turn , someone will call your name, check whether you have eligible documents and bundle them together with a paper clip and go back to your seat and wait again. Step 3: You will be called again to a different counter to complete license issuance like questions, picture etc. This office is worth a visit. Very kind people and they do have a website. Whom ever is running this, please takeover other inefficient DMV's like Olivette. Note: I had a very bad experience on the olivette office and wasted 2 hours the day before only to be sent back.

I feel like I would be doing you all a disservice if I didn't tell you my experience at the Creve…read moreCoeur DMV!!! (Located at FeeFee and Olive) ... It was the absolute BEST experience I've ever had at ANY DMV!! I was renewing my plates and upgrading my license to real ID. They opened at 9am and I was walking out at 9:22am!!! Everyone was nice and efficient!!

Look. It's the DMV. But these guys are genuinely flying. Super fast, as efficient as they can be…read more They moved through about 20 folks for licenses and license plates in about 20 minutes. I don't think you can expect much better. It's fully staffed and they move quick.

As DMVs go, this one isn't too bad. Over the years there's been changes to how it all works so to…read morespeak. As of late (Q1 2026), when you walk in, there's two seated sections- one for state IDs, permits, and driver licenses, and the other side for everything else. Each seated section operates from a deli-counter style number ticketing system. Walk-in, take a number, have a seat and wait for your number to be called. I found each side moves rather quickly even while the staff are answering phones. My experience also has included only positive and friendly interactions with the staff. Normally going to the DMV is not an enjoyable task on your list, but they treat everyone so pleasantly it's not that bad.

Friendly and FAST. I got in and out in 20 minutes. No wait and the staff helped me get everything I…read moreneeded. Thanks ladies!

I've been coming here for years for IDs, and when I buy a car etc and Everyone is fast and friendly…read morebesides the older white man with glasses. His colleagues told him to use translation so it would be easier for a customer to understand what he was asking but he didn't care and told her to be quiet and gave the man no real help or opportunity to even understand what he was trying to tell him. Something so easy as translation could have saved this poor guy from having to pay for a visit to the eye DR if he had stopped being rude and disrespectful to the customer. Also, I got here at 9:45ish am and there was me and only 2 other people inside, so no it wasn't busy so there was no reason for him to be so mean and in a rush. No job is easy but when you work at a DMV, you have to be better. So if you are waiting in line for an ID OR DRIVERS LICENSE and he's the one to help you, I'd let the next person go so you can get someone who's truly going to help you. Only rating my experience a 1 because it was truly disgusting the way he treated this man. The women who helped me were awesome!

I mean what do you think coming to a the license office. It's ALWAYS packed and sometimes no where…read moreto sit. The work I worked with was nice but the overall experience is bad

Ehhhh it's a license office. You know you go in here thinking "ugh this is gonna be a day"…read more This location is close to my home and I prefer to go here for all licensing needs. I've had a variety of experiences here ranging from quick and amazing to OMG I'M GONNA LOST IT IF THIS LADY TALKS DOWN AT ME AGAIN! I'm rating it a 2 because service is inconsistent and depending on which agent your experience will differ. I intentionally avoid one rude person here and will even let others go in front of me due to it. I cringe when she talks to people - it's almost like yelling at people. It's not just me, I've had people try to get me to go ahead of them when they are up and she is the agent. I think it's obvious that she is not there to help and it should be addressed my the management. If you get the other employees they seem to really want to help and will advise if you are missing a paper, etc without being condescending and rude. Another thing that frustrates me is that I received a notice in the mail advising me what I needed to bring to the office to renew my car plates. I brought all of those items to the office with me. THEN the agent tells me I need another document that I obviously don't have... I went to another license office that same day and they renewed my plates without the additional document... interesting.