i talked to cris in (mv) to get tags for the car,, cris was very profecient. then i needed new…read moredriver's license so elizabeth (cdl) sign test. a picture ,and a eye test . both these ladies made my day. they were speedy kind informed with all they finished. the explaning was the very best it was a great day, thanks to both cris and elizabeth. thank you. linda

It's a nightmare going in there. All the people in the Drivers licenses area were hateful. Even…read morewhen they weren't waiting on People and were just chatting it was mean. They had a problem and they acted like it was my fault. It was not. One of ladies actually yelled at me. Never go here always go somewhere else.

Probably the best dmv to go to. Lines go pretty quick. Anytime I come, I'm typically in and out…read more They aren't as rude as other dmv locations and they are helpful. It's located in a business mall and 2 resturants nearby so plenty of shared business parking

I had to renew my license about 3 weeks ago, and a new coworker by the name of Devin S waited on…read moreme. He was fantastic! He was engaging and funny, and thorough too! Great job Devin!!!

I've been here twice in less than 7 days. 1. 6/18/25 was a Wednesday at like 2:30. There were about…read more10-12 numbers ahead of me and maybe 3 clerks waiting on people for licenses and titles. I waited over 30 minutes and when it was my turn the clerk was friendly but slow and processed my application for a clear title. 2. 6/23/25 10am on a Monday morning. I needed to renew plates. Yes I should have done it at the same time as the clear title thing but I didn't. I pulled number 71. They were on number 28. Ouch. That's probably a 2 hour wait. I got back in the car and drove 12 minutes to the west county office at 15533 Manchester. I pulled 70 and they were on 67. They had at least 6 clerks. I was in and out in 10 minutes. Do what you want with that information. Obviously chesterfield is SLOW AF.

Great service. I was in and out within 20 minutes. The person who worked with me on getting plates…read morewas very pleasant and helpful. They also have a greeter in the office who lets you know wait time, what line to get into and where to go. He let me know that Thursday mornings were pretty light.

I am not sure why this particular office does not get higher ratings. I have been going here for…read moreprobably 20yrs and have never experienced anything but kindness from the staff. Over the years it has gotten quite busy here and the lines are long; leading to frustration. One new thing they are doing: there is now a person at the door going over and making sure you have the correct paperwork BEFORE you get in line. I thought I had all the correct paperwork, but Elaina who was working the door, went through it and pointed out one more item I needed. This helped me tremendously and I did not have to wait to get up to the counter to find out. Once I had the correct paperwork, Elaina sent me to the counter Krista then helped me. She was awesome! She took care of everything and I was out in a reasonable amount of time. Both Elaina and Krista represented the company in only the best of experience that day.

It's a toss up. Depending on the day/circumstances, it could be a 5 star review, or it could be a 0…read morestar review. I do believe it depends on the individual you are working with. Last time I called, I asked a specific question, only to be given a lengthy all encompassing answer. When I asked for just the answer to my question, I was told in no uncertain terms that, if I would listen - and not interrupt - I would get my answer. Unfortunately, that answer was wrong and cost me $. We go elsewhere.

Wow. Oh my gosh. Where do I start? Other privately owned DMV's should learn from this business…read more Highly efficient people and process. To top it off, you feel positive because of those good vibes you get while you are there. We were there on 04/18/25 at 2 PM. I started my stopwatch as soon as I entered and it took 40 minutes in total for two of us to get our drivers license renewed. Step 1: You have to enter your name and reason for the visit in the iPad and wait for your turn. Step 2: Pre license document check. Once it's your turn , someone will call your name, check whether you have eligible documents and bundle them together with a paper clip and go back to your seat and wait again. Step 3: You will be called again to a different counter to complete license issuance like questions, picture etc. This office is worth a visit. Very kind people and they do have a website. Whom ever is running this, please takeover other inefficient DMV's like Olivette. Note: I had a very bad experience on the olivette office and wasted 2 hours the day before only to be sent back.

I feel like I would be doing you all a disservice if I didn't tell you my experience at the Creve…read moreCoeur DMV!!! (Located at FeeFee and Olive) ... It was the absolute BEST experience I've ever had at ANY DMV!! I was renewing my plates and upgrading my license to real ID. They opened at 9am and I was walking out at 9:22am!!! Everyone was nice and efficient!!

I mean what do you think coming to a the license office. It's ALWAYS packed and sometimes no where…read moreto sit. The work I worked with was nice but the overall experience is bad

Ehhhh it's a license office. You know you go in here thinking "ugh this is gonna be a day"…read more This location is close to my home and I prefer to go here for all licensing needs. I've had a variety of experiences here ranging from quick and amazing to OMG I'M GONNA LOST IT IF THIS LADY TALKS DOWN AT ME AGAIN! I'm rating it a 2 because service is inconsistent and depending on which agent your experience will differ. I intentionally avoid one rude person here and will even let others go in front of me due to it. I cringe when she talks to people - it's almost like yelling at people. It's not just me, I've had people try to get me to go ahead of them when they are up and she is the agent. I think it's obvious that she is not there to help and it should be addressed my the management. If you get the other employees they seem to really want to help and will advise if you are missing a paper, etc without being condescending and rude. Another thing that frustrates me is that I received a notice in the mail advising me what I needed to bring to the office to renew my car plates. I brought all of those items to the office with me. THEN the agent tells me I need another document that I obviously don't have... I went to another license office that same day and they renewed my plates without the additional document... interesting.

Great parking. I think this is a location recently moved…read more Friday at 1 pm, in and out within 10 minutes. Staff were quick and friendly. Electronic check in station, enter name, cell number, reason for visit. Nice, clean interior, but very limited seating - with about a dozen hard wooden chairs.

I've never had an amazing experience at a DMV. It's usually something I dread. Waiting room w/…read morechairs, fresh decor, music, AND you can wait in your car via text updates! The staff member who served me was Amy. She was warm and friendly.

I originally came here to renew my drivers license, but was missing one address verification…read moredocument so i had to leave. Sometimes they will accept documents on your phone and sometimes they won't. They need better communication skills and Training. Some of the workers communicate effectively, and some of them have attitudes when speaking to customers. If the rules are universal, shouldn't all the workers at every location be telling customers the exact same thing. I will give this location the benefit that someone was just having a bad day, but don't take it out on your customers. They are quick and efficient at this location.

They moved and the location is much bigger and more seating…read more The drivers license area has its own room. I got here about 8:17 am and was here about two hours, on a Saturday. I was number 22 when I arrived so I recommend arriving before 8 am in hopes to be one of the first in line. Paul was very nice and kept the line moving. Staff was very pleasant

I arrived about 20-minutes after the 8:00 am opening, signed in, and was listed as eighth in the…read morequeue. There was one rep working at the time, and I thought it was going to be a while before my turn. Then two more reps arrived, opened their counters and next thing I knew they were calling my name. The process was efficient and the rep was very helpful. No reason to be afraid of typical stereotypes with the DMV. This was great!