It took me a few months on and off to find an office I wanted to go to for adult braces. From the first interaction until now it has been nothing short of amazing. Dr sunwoo and everyone in his office is so kind and amazing. They are so patient and really treat you well. Even when dr suggested for me to go the Invisalign route but I chose braces, he was super supportive and made me feel comfortable. Highly recommend this office. I am so so so happy I chose his team. Thank you to dr and his whole team for making the experience so easy and I can't wait to finish my journey to straight teeth! read more

I rarely write reviews, but I hope this helps other parents. My experience here was very disappointing. I took my son for a routine orthodontic check-up. This time, they took a panoramic X-ray, but the dentist never came out to update us -- only the assistant said everything looked good. That didn't feel right. I later had another dentist review the same X-rays and found that my son has four wisdom teeth coming in -- something this orthodontist completely missed. At our next visit to replace a lost retainer, the dentist didn't even know about the wisdom teeth until I mentioned it. The financial coordinator, Rose, was rude and unprofessional. I requested a call from the dentist, but he never called back. When I followed up, he said parents must provide a reason when requesting a call -- an unacceptable response from a dentist and business owner. He also said he's so confident in his staff's training that there's nothing wrong with his practice. Unbelievable. Due to his lack of attention to detail and poor professionalism, I do not recommend this orthodontist. read more

Our two kids went to South Bay Orthodontics for specialized orthodontic work, and Dr. Sunwoo did an excellent job with both of them. He truly cares about his work and is willing to extend the treatment if necessary to achieve the best possible results for his patients. After each visit, Dr. Sunwoo often takes the time to give us a quick update, which we really appreciate. The office staff is also very accommodating with scheduling appointments, ensuring they fit around the kids' school schedules. I have already referred a friend to this office, and they are equally happy with the care and service provided by South Bay Orthodontics. Highly recommended! read more

We have brought our daughter to South Bay Orthodontics for the last four years. They are professional and easy to work with. Dr. Sunwoo's early intervention literally saved several of her teeth. We highly recommend this business. read more

We have 4 / 5 of my family members (two kids and both my husband/me) getting ortho work done by South Bay. Within the first few months of my kids getting their expanders on, I was amazed at the progress and space that was created for their crowded mouths. Dr. Sunwoo makes my kids feel welcomed, comfortable, and always takes a lot of time to explain what is happening and answer questions. My son, who usually is very squirmy and doesn't do well with procedures, has surprisingly done well getting his braces adjusted. I get frequent confirmation appointment reminders which is helpful. We have been going to both locations - and experience has been consistent. Would recommend for both kid and adult ortho work! read more

South Bay orthodontist is amazing! Doctor Michael Sunwoo is incredibly friendly and professional. The staff are all very nice as well, and the offices are very hygienic. Highly recommend. read more

We love South Bay orthodontics. Professional and prompt! My kids look forward to coming each time!

Highly recommend! Staff are very helpful and thorough. Dr.Sunwoo was great explaining treatment and entire process

I came here because I lost my retainer, my bottom retainer when I was on vacation. They are not my normal orthodontist, I did not feel like paying my current orthodontist $700 and I no longer want to give Western Dental my money. They got me in due to a cancellation, I was able to get my retainer in a few days. The lady told me it was going to be $300 and then when I picked up my retainer I had to pay an office visit fee of $175 which they did not let me know that at the time of booking the appointment. So that was kind of misleading. The Milpitas location is definitely much cleaner than the San Jose location. read more

Dr.Sunwoo is by far one of the best Orthodontist in the area, he is friendly and keep patient inform on all procedures. All the staffs were friendly and always carry a warm smile. Price were reasonable amd fair to me. This is the place that my kids enjoy their visits. read more

Dr. Sunwoo is one of the best orthodontist in the bay! I had two of my children had there braces treatment with him and they both have a beautiful smile, the transformation is awesome. Thanks Dr. Sunwoo your the "BEST"!Devin's mom read more

My daughter had her 6 week appointment for RTIE today. After the RTIE I finally had the pleasure of meeting and speaking to Dr. Sunwoo. He's very nice, friendly and informative. The entire staff at South Bay Orthodontics is always friendly and helpful. Always a great experience with South Bay Orthodontics and of course I'm always referring them to my friends and family. read more

i've been coming here since i was around 9, and everyone who has helped me along the way of my teeth journey had made it a superb experience. I would definitely recommend this place for anyone at any age for a pleasant, professional, yet enjoyable experience. read more

South Bay Orthodontics - Orthodontists Near Me - Milpitas, California

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When you are trying to select a new orthodontist to continue your treatment, the steps are: (1) make a list of orthodontists you want to visit (2) schedule the consultation (3) ask for the current orthodontist to provide the pano and x-ray photos (4) go to see the orthodontists on the list (5) new orthodontists provide a draft treatment plan and a quote (6) complete new orthodontist selection (7) complete AAO transfer form to officially transfer to the new orthodontist you've selected. However, it's totally different in South Bay Orthodontics. When I arrived at the office. The receptionist asked me why I didn't bring the AAO transfer form. I said I need a consultation first before signing up the form and I haven't received the signature from my current orthodontist yet. Then she said "per the policy (tbh, I don't know what policy), we cannot give you the consultation since you don't have the AAO transfer form". Then she let me go. read more

The customer service is excellent! And all the orthodontists are very professional, cooperative, and hard working.

Dr. Sunwoo and the staff are a fun group, who are easy to relate and talk to. Dr. Sunwoo, especially, is good to talk to about k-pop and BTS. Usually going to a dentist or orthodontist, people feel nervous and afraid. But the easy going personalities of the staff take the fear away. On top of being fun, the staff is hard-working and gets their work done. I definitely recommend South Bay Orthodontics. read more

South Bay Orthodontics - Orthodontists Near Me - Milpitas, California

Update to my previous review. This office has now taken care of 5 of our family members teeth, we are so proud of our smile, 2 are still in braces and their teeth are beautiful as well. Thank you to everyone for being professional and supportive through tough personal times in our family. A place that feels like home.. read more

South Bay Orthodontics - Orthodontists Near Me - Milpitas, California

Best orthodontist out there! Dr. Sunwoo did a great job on my braces to correct an overbite and straighten my teeth. He is very passionate about his job and cares for all of his patients. Every check up he was very friendly and made the 2 year experience wonderful. I would recommend him to anyone! read more

This review is only on the treatment coordinator Rose. I had a consultation whether I should get invisalign or braces. After taking photos, I went to a consultation room and met Rose. While she was asking me questions, she made me feel as if I am a troubled kid at a principal's office. I was very offended by what she asked and how she asked. Also, she was looking at the computer screen the whole time and gave me no single glimpse, which made me feel very uncomfortable. I felt like I was interrogated. Literally, this has been the worst experience at dentist's office. And I woudn't recommend anyone coming here only because I know for sure that you will have very unpleasant experience speaking with Rose. read more

Good doctor! Nice services! Kind staffs! Wonderful experience! Doctor Sunwoo is so amazing!

My wife and my daughter are patients of Dr. Michael Sunwoo. Dr. Sunwoo is a very thorough doctor who explains treatment plans, pros and cons, and goes through examples with his patients. He answers questions and does not rush his patients. Dr. Sunwoo also call his patients personally after a procedure to check how they are doing! The staff were very professional and thorough and explained pricing and payment options. The staff took the time explain everything. Thank you South Bay Orthodontist for your professionalism and awesome service. We definitely recommend South Bay Orthodontist! Lastly, thank you Crishelle for taking the time to answer all our additional questions. We appreciate the the time you spent with us to answer all our questions. You're very knowledgeable and thoughtful! read more

I was worried that it was going to take awhile, but making an appointment easier than I thought! The staff still remembers me! I'll miss you Dr. SunWoo, and everybody that touched my teeth They touched up my retainers and gave me a new case! read more

South Bay Orthodontics - New Slimmer retainer case! - Orthodontists Near Me - Milpitas, California

I went here, with intentions of getting a consultation for Invisalign, and I was told I wasn't a candidate. I was given details on treatment involving regular braces, with attention to every single detail with risks explained. I have an open bite, and a tongue thrust, both of which he had long term plans to address. It is a significant investment of both time and money, so I had to think it over. While doing so, I got a second opinion from a provider my work colleague used for her Invisalign. He told me right away I am a candidate, and he will do it, for less than Southbay Orthodontics would. Great, right? Well...he didn't address my tongue thrust, and dismissed it even after I brought it up. At Southbay Ortho, that was a chief concern, as it will affect the long term result. Ultimately, I did not believe that this other provider had my best interest in mind. I think he just wanted my money. At Southbay Ortho, I believe they truly had my best interest in mind, and cared about the long term result. And even though I ultimately decided not to get treatment done, I recommend them very highly. I would not recommend the second guy I went to. As for not getting my treatment, I can't stand the thought of regular braces...been there, done that when I was a lot younger. For reference, I am 35 years old. If I change my mind, this is where I will get it done. read more

Harvard Grill Master ----------------------------------------- It was to my pleasant surprise that I have discovered a former colleague has recently opened up a private practice. And I wholeheartedly recommend Dr. Sunwoo. First of all, he is a Harvard grad and board certified. Aside from the impeccable credentials, I can attest to his integrity and character. And there is no nicer fellow that Dr. Sunwoo! He is an exemplary Orthodontist! read more

I would definitely recommend Dr. Sunwoo. He was friendly and took the time to answer all my questions and concerns. If you're thinking about getting braces or your kids braces, he's the doc to go to! read more

The process for my daughter's braces was completed within schedule. Kudos to the entire team, they are all dedicated and extremely customer friendly. Nurses are all very experienced, caring, and super diligent. Doctor is also friendly and efficient. Progress and any possible issues are assessed and solved by the team during each visit. The reception team is also very dedicated. They are always there with a smile despite constant schedule changes and frustration from parents.  Thank you all so much! read more

Totally recommend this place to anyone considering getting braces. Each and every member of the staff is super friendly, especially Maria! I had my braces on for almost 3 years and Michael, the orthodontist, and staff made sure that I was informed of the whole process and made my journey to straightened teeth as fun and comfortable as possible! read more

It's been two years already since I got my braces here. At first, I didn't really understand what the importance of braces was, but now I can tell that the results are definitely great. My jaw has been moved forward, which changed my face a lot. I'm really happy that my mom chose this place to take care of my teeth since their turning out so well. Not only my teeth are changing, but also my face. The employees are all really nice, so I don't need to feel scared when they're poking around in my mouth. - Nicole Xie read more

Totally not worth it. Shake down operation. Brought my daughter in for a consultation. We were first assured that our dentist sent over Xrays. When we got there, they told us they didn't have xrays but to not "worry, we'll do them for free." So they did them, and then we were brought into a room like the car salesmen do, and shown slides of kids with really extreme over and under bites. Deformities. This was to make my daughter feel insecure so she would want to have corrective tooth removal done. We passed on that, but thanks for making my 13 year old daughter feel like she had a deformed chin. Then came the price breakdown after we were told about all the stuff she would need. Close to 7000 dollars. No thanks. I felt like I was being sold an Audi by a high pressure salesmen. Something seemed off so we went in for two other consultations from other well-respected and well-reviewed doctors. Guess what?? Results and prices were not the same as South Bay. Both said her overbite was minor and that standard braces would fix it. Keep in mind that I did not mention to the other doctors the BS we were being dished at South Bay. Wanted to see how truthful they were being and wanted another independent 2nd or 3rd opinion. And 2800-3000 dollars less! I can't imagine how much the cost at South Bay would have been had we been tricked by the exaggerated before and after photos of kids with severe alignment problems and opted for tooth extraction. Here's the kicker... those scam artists charged my insurance 300 for the "free" xrays! After the visit, I was very suspicious and something told me to call Delta Dental to check. Yep, gut instinct was right. 300 dollars charged by South Bay. Nice. We were being rolled. And guess what else? They gave me false insurance coverage numbers. Said my insurance would cover more than the 1000 that I know they only cover for braces. Everything about this place screams dog and pony show. Do not be tricked by the powerpoint shows presented on ipads. It's all fake. They are shakedown artists. I am a high school teacher who has dozens of students with braces. I know what basic braces cost and know when I am being sold snake oil. My daughters teeth issues are not severe at alI. Just need a minor correction. Also know that they are not close to 7000 + dollars for basic braces with a night retainer. Con Artists. Contact me and I'll recommend two other honest offices. Also do not be tricked by the beefed up 5 star reviews given by other "customers." read more

Dr. Sunwoo and his team are so friendly and professional and the office is run so smoothly. It has been the most pleasant experience and I'm so happy I went with South Bay Orthodontics when I finally took the leap to fix my teeth! Dr. Sunwoo's experience and demeanor makes me feel so comfortable knowing I am in good hands! Also...they are always playing good music! A definite plus! :) read more

It's very comfortable here and all nurses are very kind. You can speak up about any issue you have and get it fixed as soon as possible. The service is great and easy as well! I look forward to each visit. read more

Very happy with the orthodontic service they provide. The staff is friendly and accommodating. They try their best to get you in the schedule that works best for the patient /parents. The office is always clean and festive. read more

If I could rate Dr Lee 1,000 stars I would! He is the same dr lee that is in Cupertino or torre avenue, just so you all know.... I have grown up my whole life with a severe underbite that caused sleep apnea that effected me even as a baby. My mom would say as a baby that I could sleep through a bomb going off right near my head. My mom was a single mom and could never afford to get me braces and expanders as a child so we were told my whole child hood that I would need double jaw surgery as a result when I grew up. This cloud hung over my head all through adolescence. When I turned 24 I was tired of not waking up to an alarm and being late for work all the time...... And as a result being unhealthy and overweight..... I went to see Dr. Lee (nickname should be DR AMAZING!). From the very start he was so INFORMATIVE! He sat with me in my consultation for almost an hour exPlaining IN DEPTH what his treatment plan for me was. He estimated that my treatment would take 2 years with my surgery being halfway through. Keep in mind not only did I have an underbite at this point, but my Midline did not match, and due to my crooked teeth, they had a very very unevenly worn down. I noticed as my teeth became straighter throughout the first year they were not flat nor were they square! I was so self concious about this but dr lee assured me that everything would work out and to trust him. I have now had my surgery 4 months ago, and my teeth look AMAZING! I was going to wait to write my review until my treatment was done, but I have every confidence that my teeth will be perfect so I feel even more comfortable writing my review 8 months early! Dr. Lee is so passiOnate about his work. I can tell as he looks at my teeth that he cares about each one of my teeth and my overall appearance. He thinks ahead and has so much experience that I would have kicked myself if I had gone with any of the other orthodontists that I consulted with before dr lee. Whenever I walk into the office he greets me with a hug and looks at my teeth with a look on his face that always means business, but could also melt your heart with kindness! I swear that when I am able to eat steak again comfortably that I am taking him and the assistant that spent the most time with me (Maria, ALSO SOOOOOO AMAZING) to Alexanders for the classy dinner they deserve! I really don't know how else to thank this amazing staff for CHANGING MY LIFE! My children will be going to dr lee an hopefully their children will be too! OH AND BY THE WAY I lost 40lbs and my gyno said because of this I will Be able to conceive more easily! read more

My daughter is Dr Lee's patient for almost 3 yrs now. There was never a time that his staff were unorganize, unprofessional or unhappy. They always welcome you with their friendy greetings and smiles. Dr Lee is always friendly and good to all his patients. I can say that he consider all his patients and their families as his own. What ever the price that he quoted as for my daughter's braces/treatment for the first time, that's all I paid no matter how many years passed by or I never paid clinic visit. My daughter also improved her appearance and we are very happy with the results. I love his staff and especially Dr Paul Lee for providing the best service that his patients deserved! :-) read more

After 2 consultations with other orthodontists, they both said I would have to remove teeth before getting braces. Friends of my parents recommended Dr. Lee and turns out I really didn't. I started going to Dr. Lee about 5 years ago to get braces. They were off in 2 years and the entire process was very easy. I went in again today to get a new retainer after mine broke, and he & the other staff remembered my brother and I. They're always so friendly and I'm incredibly happy with the results! read more

treated me for 7+ years, did a great job! always felt taken care of and as though they knew what they were doing :)

The workers here are very nice. The nurses understand lol of our needs and are very kind. I have been a customer here for three years and I noticed a major difference in my smile and overall teeth. I think that this place is very smart about how to make good hygiene into their patient's routine by having drawings of excellent things. read more

I had to create an account to share my great experience with Dr. Paul Y. Lee and his team! When I had my initial consultation with Dr. Lee, I was very pleased with the manner he handled my situation. When I found out I needed a jaw surgery, it was overwhelming! He took time in explaining all possible options, treatment plan, answered all my questions with confidence. In every step of the process, he made sure I understood them, he cared about my well-being. Then, I knew he cares for his patients, so I decided to go with Dr. Lee. Each time I visited his office, he makes sure I am fully informed, he communicates with me what my surgeon and he agreed on performing such as procedures that needs to be done, how far are we from the surgery and what else needs to be performed to make sure things are prepared before the surgery. Dr. Paul Lee and his team deliver an exceptional service! He is very professional, extremely knowledgeable and had done a fantastic job. The staff is always friendly, short wait times, and the office is always clean and fully equipped. I am very happy with the results. I highly recommend Dr. Paul Lee and his team! read more

My daughter has been a patient at this Orthodontist for roughly 2 years. The customer service is outstanding! The workers have great personalities, and they are patient and understanding. They take the time to explain to the guardians and patient what they accomplished in the appointment. They go the extra step, hosting raffles each month, providing a new toothbrush for patients to brush their teeth before their appointments, and printing out reminder slips used if needed to excuse students out of school. They are also very efficient in their work, calling in patients on time. In waiting rooms, they have a television, magazines, and a drink station (water, tea, and coffee). Overall, this ortho is amazing and I highly recommend it. read more

Just got my braces off yesterday and I had a really great experience with this office! The entire staff was pleasant all the time and I rarely, if any, had any issues with my teeth. Most of the time, Ellen worked on my teeth and I can say that she is very attentive to detail with my teeth which I highly appreciate. I always got a phone call or text reminding me that I have an appointment the day before which was really helpful! I can only thank South Bay Ortho for my pleasant and easy going experience with braces. Love this office and would definitely recommend you to come here for braces. read more