My boys just finished their phase 1 with braces at this office and they had a great experience there. The office has a room with 2 arcade machines and a hockey table. My boys enjoyed playing there every time before and after the treatment! All the staff and the orthodontists there are very nice and friendly and they are very good with their work. Thank you! read more

All the staff are wonderful! They are organized and friendly! The clinic is so clean too! Both Dr Woo and Dr Lee are amazing and friendly! They made my teeth looking so fabulous! read more

The BEST experience throughout my entire time with braces! The staff was incredible and fun each time I went in for a check up, the quality of my teeth after feel and look amazing! I couldn't be happier with my results and it's all possible thanks to everyone at Lee & Woo Orthodontics! :D read more

I've been a patient here for just under 2 years. In all my visits, their staff have treated me with respect and shown excellent communication. Special thanks to the very knowledgeable assistants. read more

Professional is the standard, but they are also classy, friendly, organized, & ALWAYS (and I do mean ALWAYS) on top of things. The facility is modern & comfortable. (It's not sterile or industrial like some offices.) All staffers are incredibly professional & skilled. Both Dr. Lee & Dr. Woo are top-notch! They also use advanced technology. (I had my braces done here. My daughter is currently mid-treatment, & several family members have also been treated by them.) Also, they're never late! We have never had to wait. read more

Lee & Woo Orthodontics - Waiting room & game room - Orthodontists Near Me - Milpitas, California

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Dr. Woo does a good job or fitting braces and he has good communications skills. The only thing is, their hours are way, way too restrictive. No weekend hours, and even the weekday hours are from morning until about 2:30PM. Basically, you MUST take time off from work or in my case, it often means getting my kid out of school during the middle of the day, then drive my kid back to school again post appointment. Yes, I actually also have work obligations. The front desk staff can be a bit cold as well. Part and parcel of providing good service is more than just your dental skills, please be considerate of the schedule constraints of your patients and offer more flexibility. read more

Refreshing my reviews: It's been one year, things have been progressing well. I appreciate the reception desk - Mary and team who supports rescheduling requests- they do their best to minimize the impact of skipping school. Though sometimes it's inevitable. Also to the clinical team - who never rushed their work every visit. Thank you! My son is in good hands with Dr Lee and Dr Woo. Thank you! read more

Very thorough, kind and caring orthodontic care. Dr. Woo knew immediately how to help my shifting bite. He and his staff are knowledgeable and caring. I highly recommend for adults and children. read more

I've been going to Dr. Lee & Dr. Woo for 3 years. I recently just got my braces off so I wanted to drop a review. Everybody in this office is super friendly and professional. They always made me feel welcomed and took the time to get to know me as their patient. They always remembered to ask about my daughters and it was just always a nice experience every appointment. As for my teeth, they're looking perfect! Such a dramatic difference from before. I am truly grateful. I can smile with confidence thanks to them! I truly recommend! read more

I broke one of my molars, and was terrified to go into a dental office because of finances. I'm not saying that Dr. Woo will give you free dental work, but I am saying he made my experience, at least on the exam. Wonderful. As a Veteran Dr. Woo even recommended to try and use the veterans hospital in Palo Alto even though he would lose me as a customer, he gave me all his notes and recommendations to shop around with this is a man with great respect and honor his customers. Thank you again Dr. Woo. read more

Dr. Lee & Woo Orthodontics is such an amazing and professional group! My daughter came for a consultation for braces exactly 2 years ago. They whole staff made the transition very easy for us. The visits here has always been very pleasant. Everything from being greeted by Mary and Lily in the front, Arlene being so friendly and professional in the back, April their financial coordinator helped with all of our financial questions and needs, and both Dr. Lee & Woo answering all of our questions and concerns. They have a beautiful office that's always clean and festive during the holidays. Today my daughter got her braces off, and her smile is beautiful! Thank you Lee & Woo Orthodontics! We'll be back soon for our son. We highly recommend them for all of your orthodontic needs! Side note: they have a game room to keep the kids occupied, and they always have water, coffee, and tea for the parents :) love this office! read more

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Dr Lee and Woo treated my two kids and every time my kids smile I'm grateful for their hard work. My oldest was a more difficult case and did braces and my youngest had Invisalign. Mary at the front is super nice and helped us out a lot with our insurance too. read more

Just simply the best practice. Family oriented! I like how the whole staffs does a reminder calls and emails (busy mom ) Arcade room is dope! Great entertainment for kids and adults Clean clean clean! Kids friendly... and love the extra toot brushes for patients to use before the appt read more

Nice dentists and my teeth don't hurt. There are games and everything is clean. Awesome! read more

Lee & Woo Orthodontics - Orthodontists Near Me - Milpitas, California

Dr. Woo and his team are amazing! From the moment I called their office to the moment I walked out the door, I was treated so warmly. I had braces 25 years ago, and have been using the same retainer for the last 23 years. I felt it was finally time for me to get a new one made, so I called Lee & Woo to find out how to get it done. The nice woman on the phone explained to me that I would need to have a consultation first, and the next steps would be decided then. Today was my consultation, and the woman at the front desk greeted me kindly when I walked in. Their check-in system is so modern, I just had to tap my name on the screen to let them know I arrived! The woman at the front then helped me figure out how to answer a few questions that I wasn't sure about (they had emailed me a packet to fill out prior to my visit) and asked me to take a seat while I waited for my appointment to begin. I was brought back by a dental assistant and she explained how the process would go-Dr. Woo would talk with me and check out my teeth before deciding what to do next. He came in shortly after, then started my evaluation. He was very gentle and took time to explain everything to me. He didn't rush and answered all of my questions. We were able to get started with making my new retainer right after his evaluation, too! The dental assistant who helped make my retainers was also very kind and gentle, taking time to explain every step to me. I was then able to get my new retainers later that day! They have a cool arcade in the waiting area, with pinball and some other arcade games. The waiting area and the treatment areas are all very clean and modern looking. I love the decor in the treatment area (underwater coral reef images), as it gives a calm and pleasant feeling. The treatment area also has a nice double sink area for patients to use for rinsing, brushing, etc. I don't need braces at this point, but after having such a great experience, it kind of makes me want to get braces just so I can come back regularly! read more

Such a waste of time visiting the office!! They made promise for the treatment and price over the phone. After you visited the office ,they won't do what is promised and instead want you to sign up for a more expensive treatment. DON'T go to this place ! You gonna end up waste your time ! Cannot trust them on their word read more

People here are all friendly and they always go above and beyond to know their patients and they are really accommodating. Would love to recommend Lee & Woo Orthodontics. read more

Every time I come here I get so excited because everybody is very welcoming and friendly and it smells fresh and clean here. They offer a game room for children and coffee and magazines for the adults. I do recommend coming here if your going to get your braces. read more

Lee & Woo Orthodontics - Orthodontists Near Me - Milpitas, California

This review is long overdue. I had my braces treatment done at Lee & Woo Orthodontics and my experience with the entire office and both doctors was great. I really like my results and would recommend this office to anyone in the area. read more

We're very happy with Dr. Lee and Dr. Woo. Their office is very accommodating and professional. The staff is very pleasant to talk to and we've never had any issues with scheduling. My daughter Amy feels very comfortable with the staff which has been one of the most important factors as to why we chose Lee & Woo Orthodontics over others in the area. We will definitely go back if needed for our other children. read more

I love Dr. Lee!! She is so kind and even got my braces off a couple months early.. just in time for my senior portraits. I haven't seen Dr. Lee since I got them off and when I went in for a retainer check up, she still remembered me and what school I go to now. The staff are patient and they take time to make sure the clients are comfortable. Its a little difficult sometimes to make appointments because so many people come here for braces. I would recommend Dr. Lee for anyone who is looking into getting braces, in fact I already got 2 other friends to come and get their braces done. Bonus: -They have free coffee and games in the waiting room -They give tokens for every visit and you can trade them in for gift cards -Free pair of movie tickets when you refer someone else to come get their braces done read more

Excellent services. Was recommended to go to the place by a friend. And it was supposed to be just my daughter but I ended up getting my braces too! Appointments is very accommodating. My Older daughter got braces two years ago in San Jose- so hard to get an appointment, always booked and they put it so far behind more than 30days. They make you wait even if you have an appointment time. But Lee & Woo works with my schedule. Friendly staff and kids love the game room. read more

My dentist referred my son to go here for braces. We went in for his initial consultation and received a cost estimate. A few days later after making our decision to proceed with this office, I called to make my son's first braces appointment. The person who answered put me on hold and then came back on the line saying they could not book an appointment. Something along the lines of the dentist had not added something to the cost estimate and what I received was inaccurate. They would email me an updated estimate by the next day or so and only then could an appointment be made. I have been waiting and it has now been 2 weeks with no email ever from them. Also, no follow up call either to fix whatever issue occurred. I'm glad I didn't book an appointment here as there were already these two problems before we even moved forward with braces & payments. They get 1 star for being nice over the phone and at the initial visit. Hopefully they don't always let things fall through the cracks like my experience here. read more

My daughter had her braces put on 2 yr 8 months ago. Today she took them off and they look fabulous! I also went to Dr Lee for my braces 11 years ago and I was very pleased with my teeth. The office staff is always friendly and professional. Always has a smile on their face. The office is clean and bright with a kids gaming room on the side. I know this is a good office bc the same staffs that were there 11 years ago is still there now, which tells me they are all happy working for Dr Lee & Dr Woo. read more

The Dr's and all of the staff had been very helpful and provided great service every time! They are very professional and made me feel at ease. I couldn't have ask for a better Orthodontics office that are very knowledgeable. I highly recommend this place! read more

Dr Kathy Lee is AMAZING!!! We love her. We love her treatment plan for our daughter. We love her team. Definitely the Best Orthodontics in Milpitas, California. Thank you for taking good care of our dear daughter. Highly recommended to those needing braces read more

Literally the only place I would trust with my teeth! I didn't want to get braces in the first place but I'm glad I did. Everyone is friendly and professional highly recommended for anyone interested in braces! read more

Lee & Woo Orthodontics - 1yr 8months. - Orthodontists Near Me - Milpitas, California

I would 100% recommend Lee & Woo Orthodontics for anyone seeking orthodontic treatment. I absolutely love how friendly and professional Dr. Lee, Dr. Woo and staff are. They have helped me achieve my perfect smile. Each and every visit was a pleasant one! Thank you Dr's for giving me a smile I feel confident in! read more

This morning was the Birth of my new smile. Yes, the braces are finally off. I've been contemplating for so long about getting braces because I was told by many orthodontist I needed to do surgery or remove a couple of teeth to fix my underbite. That discouraged me so much. Lee & Woo Orthodontics and their Team of professionals took on the challenge to correct it without surgery or teeth removal. They not only corrected my underbite but also my crooked front teeth. My whole experience from start to end was unforgettable. The way they greet you with a smile, the cleanliness of the office, the amazing care of the orthodontist and staff, etc. Now that I have my braces off. I want to Facetime my family and friends, smile at random strangers on the street till my cheeks cramp up, redo my picture on my license, update my Facebook profile picture, go on auditions for a Colgate toothpaste commercial, etc... Make it well known that I love my SMILE. Come and get a consultation, my smile highly recommends it. Let's make Smiles contagious together. read more

Great Dr's and great Staff. Rewind 5-7yrs ago..I needed to get another set of retainers and found Dr Lee & Dr Woo. They took care of me and were very professional and at the same time had a friendly vibe. Fast forward to June 2015 to get my son braces. From that time to getting his braces off last month, he too loves the office, the staff and doctors. His fave is Dr. Lee and says she's awesome. I like the fact the they have things for the kids to do while they wait, such as an arcade room. Office is super clean and comfortable. I've haven't had a problem with them and they are accommodating and understanding. read more

Have or getting braces? RUN, don't walk, to Dr. Lee and team. I started my treatment at another office and finally came to my senses and found Dr. Lee after a stellar recommendation from a good friend. Aside from Dr. Lee's excellent work as an orthodontist, she is genuinely kind hearted and approachable person. The same goes for the entire staff! I was thrilled to finally take my braces off but I will truly miss my visits to their office. And it should be noted that this isn't an isolated case, through my observations the entire staff treats each and every patient with the same passion and kindness. High five & big hugs to Dr. Lee and team---y'all rock! read more

Lee & Woo Orthodontics - Smile powered by Lee & Woo Orthodontics! - Orthodontists Near Me - Milpitas, California

This sucks that my first review on yelp has to be low but I feel like I was really scammed by this place and I think everyone else should know before deciding to come here. As a person who struggles with crooked teeth I couldn't believe these people would do such a thing. Honestly, I really wanted to work with Doctor Woo he seems very amazing, very nice, and first experience with him in the consult room I was looking forward to working with him. I knew this is the person that was going to fix my smile and I couldn't be more excited. Unfortunately that was as far as it goes I wasn't able to work with him because I changed my mind after working with the horrible finance coordinator. I got referred here by my co worker and she had an amazing experience so I was hoping for the same unfortunately it didn't work out for me. Finance is very important at this point and they should find a better way in working with their clients and giving them the same treatment as others. The total cost was really expensive and I was fine with it cause a person who struggles with crooked teeth her whole life like I didn't care much of it. So I went with the basic metal braces which is cheaper than the ceramics. the finance coordinator she wanted me to put 1200 down and I told her I only have 800 in my flex card and she just kept pushing and pushing me to put 1200 and I had to tell her no and she told me if I can find some way to make up for the rest she'll make a receipt out for next year so I can get reimburse for the difference. At that point it kind of threw me off with her but I was too excited about getting braces I didn't care. I went home and told my family like I'm getting braces and they mentioned to me that wow braces is so expensive now compared to what it was before. I called my co worker and told her everything and she told me oh didn't they give you a professional discount? And I was like no? And she goes yea they have gave me $1000 off for working at a hospital. At this point I was angry. And I asked how much did you put down and she told me they let me point down only $500 and I'm like I'm putting $800 and this lady kept pushing me to put $1200. On top of that my co worker got the most expensive braces and her full amount was less than mines and I got the cheapest braces. So I call the place and someone picked up and I told them the situation that I was referred here by my friend and I want to know why she is getting a professional discount and why wasn't it mentioned to me why she gets to put a cheaper down payment and how come her full amount is cheaper than mines and I got the cheaper type braces. The girl that picked up didn't have an answer. She's looking at both of our accounts no answer, asked me if I told the finance coordinator that I got referred here by my friend? Uhh yes one of the questions that is ask on the paperwork prior to checking in is asking if you got referred here? Told me she'll have my fiancé coordinator call me back. Maybe an hour or so later I get a phone call and of course here comes the excuse "Oh Sophia we had a special promotion that day on ceramics so she got the ceramics for free" than why can't the first girl that picked up mentioned that to me since it was such a "special promotion?" At this point they are just pulling shit out of their asses. She goes what I can do is give you the ceramics for free. Me: "No I want the metal braces and I just want the same discount you gave my co worker" finance coordinator: "I can't do that sorry" I couldn't believe it this lady is just all about money. So I canceled my appointment I guess My standards weren't high enough to meet her's to get a professional discount. Overall I found a different place that is doing my braces at a much lower rate same process they were offering everything included as theirs. My advice: shop around and make this your VERY LAST RESORT. Patient satisfaction is none of their concerns here just all about money money money. No apology nothing, don't expect the same treatment if you were referred here. I'm nice enough to not even mention the finance coordinator's name. read more

The office staff are so friendly. My kids always felt good about appointments and always had good things to say. The staff answered all my questions and worked with me and dental provider to maximize full use of benefits. I can only recommend their practice and their to Kathy lee. read more

Highly recommended for your dentistry needs. I took my daughter to get her braces here and the staff is very friendly and the Dentists are awesome. My daughter is very terrified of all dentist offices but somehow she got it done with no problems. She even did the tightening sessions with no tears! Great Job Lee & Woo Orthodontics! read more

Doctors and staff were informative during my whole treatment - when it came to expenses, what we would do for each appointment, etc. All staff and doctors are nice! read more

Dr. Woo and Dr. Lee are both super nice and amazing. My sister and I both came here for braces and the results were beautiful. Highly recommend. read more

When called for an appointment, their office staff didn't want to help. It was such a let down, particularly after seeing so many positive reviews for the office staff. read more

If we could give you a 10 we would. We love Dr. Lee and Dr. Woo Orthodontics! My son Dominic has been going here since the age of 9 (now 15) and he just got his braces off yesterday! It was a long time coming. They've always taken good care of Dom. We are forever thankful for Dr. Lee and the entire staff. read more

I never thought my smile could look great at 50 but everything changed when I went to Dr Lee & Woo Orthodontics. I'm almost done with my Invisalign after a year and a half. Now my smile looks so beautiful I can't stop looking at it. Thank you Dr Lee and Woo and professional staff! read more

I did not have a good experience getting appointments at this dental office. It is always a struggle. A lot of times the office is closed due to vacations. They work only 2 fridays per month so finding those appointments in just four days per week is not easy. Recently I moved to east bay and had to continue bringing my daughter since it was almost the end of her treatment and the front office was not accomodative of my requests inspite of knowing I have to travel 30 miles to the appointment. I would look for another clinic who have better and much flexible working hours. read more