Bought a turntable and receiver at a very fair price. They completely understood my needs to power…read moresome vintage speakers with just the right amp and turntable. Got home, wired up to the speakers, and YEAH! I'm back in 1977 cranking some vinyl. Thank you for your brick and mortar shop with intelligent and truly helpful service

They are happy to help you First throw a hundred bucks out…read moreKeep the number handy because they won't call you Unable to repair anything that is broke and needs replacing Weeks later turned to months then a year and a lot of excuses not able to repair anything that was technically challenging . I think they may be better suited to other needs other than repairs.

I am writing to highly recommend the services of this outstanding business. My recent experience…read morewith them has been nothing short of exceptional, and I believe anyone seeking professional automotive assistance should consider their expertise. A few weeks ago, my wife became quite upset because her remote start on her Lexus 460 was only accompanied by a single key fob, which was on the verge of failing. Recognizing the importance of having a reliable remote system, I reached out to Ron, the owner of this reputable company. He was incredibly responsive and understanding. We arranged for my wife to stop by their shop, and from there, they dedicated time to explore potential solutions. Initially, they attempted to find an alternative remote that would work with the existing system; however, it became clear that the required system was no longer available. I also tried searching online through Amazon and eBay, but unfortunately, I was unsuccessful in locating a suitable replacement. Deciding that the best course of action was to install a new remote starter, I scheduled an appointment. Given the high quality of their service, I was prepared for a wait--typically, their appointments are booked out about a month in advance. To my surprise, a cancellation opened up a slot just two days after I called. They accommodated us promptly, and my wife was provided a ride home, then picked up once the installation was complete. Throughout the process, I was impressed by the professionalism and customer-centric approach demonstrated by their team. The installation was completed smoothly, and I am pleased to report that the remote system has been working flawlessly. My wife and I are extremely satisfied with the service and the final outcome. In summary, if you are seeking a professional, reliable, and customer-focused business to take care of your vehicle, I wholeheartedly recommend reaching out to Ron and his team. Their expertise, efficiency, and dedication to customer satisfaction truly set them apart. Thank you for considering my recommendation. Sincerely,

My wife purchased a remote start system for my truck for me, for Christmas. They got her a diagram…read morespecifically for my truck, I had some questions & uncertainty, they explained everything clearly. I wld HIGHLY recommend using them, their customer service is EXCELLENT!!!!​

Target is always a go-to. This Target in particular, however, is awesome. A few weeks ago I was…read morepassing through Merrillville when a storm rolled in an a tornado warning hit. My husband and I pulled off the highway and went to the target, both for shelter and because we needed to pick up some items. The staff here ushered us into the back hallway and it was clear that the safety of both the staff and customers that came in was their priority. While we were waiting out the tornado warning in the back hallway the staff kept the mood light and passed out water and some chocolate. Their attitude diffused what may have been a scary situation. I don't live locally so I won't be making regular trips to the store, but I want to sincerely thank the staff and management. You guys are doing a great job!

Horrible gas smell pouring out of the grocery and frozen aisles, somehow the staff took ages to…read morerealize this is a serious risk! I speed walked through to grab a road trip beverage and finished checking out before there was an announcement to evacuate. As usual there's still insane price gouging often 50% more than Aldi and Meijer on exact same items!

I bought a MacPro computer here a couple of years ago, and since I've always been a PC person I…read moretook a chance and got the service warranty. Well, right in the (hopefully) middle of the pandemic I discovered I could no longer connect to the internet. After receiving my vaccine months later (I'm immune compromised) & took it into the Geek Squad service desk that is within the Customer Service area. (A really polite, masked salesperson directed me to where I needed to go.) I realized I was supposed to make an appointment, but thought maybe they would at least let me do that while I was there. There was only one Geek Squad rep who was taking care of another (very demanding customer about his phone). Eventually, as I was thinking about leaving so I could go home & make a valid appointment to come home, when one of the customer service ladies told me she could help me and waved me over. I apologized for not having an appt.,but she very politely told me not to worry. Honestly, I could go into all the details of our conversation but I'd rather just say it was a pleasant experience. Ranae (CSR) was helpful & it was decided that they would back everything, wipe the computer clean & reload all my software. It cost me $8.00 to purchase a thumb drive. (I didn't have to do that since I have backups on the cloud, but I'm extra careful. That was on Friday and by Sunday early afternoon I"d received a txt message letting me know I could pick up my laptop. It linked me to a site that had me make an appt window to pick it up. Matt, my CSR this time went over what had been done and was also great. We were done in about 10 minutes time. I got home and not only was my computer able to do what it hadn't before, but, they had also reloaded many of the items they said I could potentially lose. I just wanted to leave a 5 star review for this store because Ive shopped here many times & I've never experienced pushy or bad salespeople. If I tell someone I don't need help, they leave me alone. Yet, if I so need help I always get it and have never felt like I was being pushed to buy one thing over another. Because of this, I've probably spent at least $15,000 over the years from a 4K 60" tv to an $8 32GB thumb drive.

I contracted this location to come hang a TV in my new house. I got emails, texts, and what not…read morethat i should prepare for the tech's arrival. I was told the night before i would receive a text giving me a window of when they were supposed to arrive. That night i got a text stating i would get one in the morning. Morning comes and nothing happens. I wait about 2 hours and call asking when they will be out. They claim job never got routed so a team could be assigned and there is nothing they can do to get there that day. I would have expected them to call the store to at least see if they can fit me in as they took my money already. Nope so i demanded a supervisor. He was no help either, i told him he needs to renegotiate the contract for a lesser payment. All he would do is offer a 25 dollar gift card that he never sent. Don't work with this place they do not live up to their obligations they are just fraudsters.

First off, I want to say FUCK DISC REPLAY IN ORLAND PARK, IL…read more I make the drive to come here when I need something. 3 years ago I went there, and it was twice I dealt with some dweeb who apparently feels powerful when he interrupts customers but when I confronted him about the fuckup that HIS GUY did that was a mistake and I was not leaving without my money back, hey acted like a total cunt and kept interrupting, had to go ALL the way in the back and pay me 400 bucks in cash. Excuse me for having a career and life and not knowing what video games are, fuckface, he doesn't like to deal with customers but to anyone..... GO TO THE MERRIVILLE LOCATION! yes it may be a little small or tad of a drive, but the people who work there, management and ambience overall I've experienced... is absolutely awesome! No problems, no complications, no fuckups, no attitude, just respect that goes both ways. I usually get things here or Microsoft but I love coming here and it's worth the 40 minute drive. Every person I know who is into music or movies or games I tell them to just come to this location, screw Orland Park!

Great place to shop, horrible place to sell your collectibles. You're better off going to a pawn…read moreshop for the latter. Otherwise, its great for what it is. It seems as though for some collectibles they just go on eBay and see what it sells for in order to price the items, which is unfortunate because some items are priced WAY above what they should be. Considering that there aren't a lot of brick and mortar shops around here for collectibles, and retro games, you're left with either scouring the interwebs for what you're looking for, or pay the Disc Replay price. All in all, maybe retro 90's merch trends will die down so that the prices will go down, but not likely any time soon.

Wish I could give more stars...purchased a $200 modem and had a great experience..:the guy answered…read moreevery question and made a great recommendation. I walked over to buy a printer and the guy was a complete ass. So weird and frustrating. Mid transaction I cancelled because of his attitude. Big guy, didn't get his name. But he wouldn't answer any basic question. I asked about why he recommended a particular printer and all he would say is it's a basic printer. It was no where near the cheapest, but he would not add anything. Then he walked away from me and started ringing it up. Such a poor attitude, I said never mind and walked out.

Horrible customer service no clear instructions on curbside pick up. Had to wait for over an hour…read moreto get some help with something that should've been more convenient. I even went around the back to the geek squad to ask for someone to come out and help me still no one came out and helped me. I had to go in and shop traditionally, which was a waste of my time because I already paid for convenience and then I didn't get it.