I came here for a remote start. Dropped off the car, picked up the car, everything is working..... the real review is whether all this stuff is still working after X amount of time. That said, Charlie / Bruce were excellent. I've used them before and I used them again - 'nuff said. read more

When it comes to stereo equipment, this is the place to go to. Past that, they're not ready for prime time. I've had them install a stereo and backup camera with zero drama. After that I've had five things done, and all five were a hot mess. Costing me money and time. read more

best place i have ever gone for stereo work done. I have had four vehicles done and love each system. they do beautiful work from wheels and tires to window tinting. they are second to none. read more

Terrible. They WILL charge you for problems they can't fix and will just throw their hands up/shrug their shoulders and bs you about having to pay their guys and you having to be the one to do it. Luckily I talked them down a good bit on what they were trying to charge me ($150). But it gets worse, the cable management by them is atrocious and they couldn't even secure the radio properly, they had one side screwed in, and the other side without a single screw which made the unit fall into itself; absolute joke. They can't fix nothing. DO NOT go here. read more

Absolutely fantastic experience. I brought my 2013 VW Touareg in to get a speaker upgrade and my needs were easily met with respect, swift install time and quality work. I was very happy with the install, service I was given and time it took. Will definitely use this company again. Prices are reasonable and quality is high read more

Went to Sound Trax today to get my new back door hinge / supersize spare tire holder / third brake light extension kit installed on my lifted Jeep. Charlie and James and Jack took great care of me. The install price was fair, and WOW it's great to drive around without the back gate thumping and jumping around! These guys are really great, even if you're a woman shopping alone. They don't talk down to you, they don't try to sell you crap you don't need, they're friendly and reliable and do a great job! Can't ask for more than that. read more

Funny story, When I was a kid I took my first car to Square Deal in Holtsville. As a teenager, I wanted to install a ballin' stereo system! Back then, My salesperson put together a system that was amp'd up with multiple speakers and a cool 8 track player. (Yes, I am old) Years later, I went to Sound Trax in Stony Brook to upgrade my Corvette system. The stock stereo in my Corvette had a cassette player! It's time to upgrade the stereo in my beloved Chevy. I want a system with modern offerings like Bluetooth, IHeart radio and a USB input source. I also want a big amp to drive multiple speakers and a subwoofer all while looking stock. I walk in and who's at the counter? I say hello to Bruce and told him he sold me my first stereo 8 track. We laughed and asked him to set me up with a 21 Century system for my Corvette. I was concerned about cutting up my car. Bruce assured me, not to worry. The car will still look factory but will sound amazing. I spoke with the owner, he too owns a Corvette. He mentioned to me the front speaker grills are faded. I'll take care of them, I'll paint them at no charge. Folks, that is just great customer service. I'm a customer and I'm concerned about my classic car. The end result was Sound Trax went above and beyond to make sure my stereo installation went perfectly. My stereo system now has multiple speakers, I had to stream The Who Eminence Front. It sounds like Pete Townshend is screaming in my face. Sound Trax, my system cranks! I can vouch for these guys, so far everything has been professional both on the sales side and the installation side. Looking for a new car stereo, I highly recommend Sound Trax. Ask for Bruce! read more

I brought my truck here because I needed a low beam headlight. While they were looking at my truck and had the fender and other pieces off, I received a call that my wife got hurt at home and needed medical attention, I let the workers know and told them I need to leave ASAP. They completely understood, put my new bulb in, put the fender back on, all within a few mins. I was able to meet up with my wife in the exam room, so I can't thank the guys here enough! They were great! Also, price for the Bulb and install was 1/3 of the price of Pep boys. I highly recommend! read more

I initially believed that Sound Trax was a top-tier shop. They seemed personable, helpful, and knowledgeable. However, their installation work is a complete disaster, and I strongly advise against ever using their services. About seven years ago, they installed a Pioneer unit in our 2003 Tahoe. These aftermarket units never last and it recently died. I chose a different shop for the replacement. During the process, I was shown the absolute catastrophe they created within my dashboard. The wiring was an utter mess, resembling a rat's nest of tangled wires. I had purchased a unit from Sound Trax that was supposed to seamlessly connect the factory harness to the new head unit. Not only was it absent, but they had the audacity to charge me for it! Instead of proper connections, wires were cut, spliced, and taped together. No formal connections. No professionalism. Just a shoddy, shameful job. I dread to think of what the inside of other people's dashboards look like after these hacks have been at them. Avoid Sound Trax at all costs! Ask to see the work before they close up your dash!! read more

Absolutely wonderful service today from Charlie and Bruce and their terrific crew installing a remote start in our Toyota Highlander! Professional, courteous and polite AND a lifetime warranty. And they did it for us in a tight timeline. Thank you!!!! read more

We first used Sound Trax in 2011, when my wife brought our 2011 Rav 4 in for them to install grill and rear-bumber guards and to install an alarm system and remote starter. In 2021, she brought in our new 2021 Rav 4 XLE Hybrid for the same work on our new vehicle, except for the rear-bumper guard (because I couldn't find one that didn't include a manufacturer's notice that it might block the rear cross-traffic/pedestrian sensors). More than 2 years later, I finally found a rear-bumper guard that was supposed to be compatible with those sensors, so she brought our car in to have it installed. She also asked Charlie about repositioning the front grill guard so that it provided a little more clearance from the car body. Charlie ordered the rear-bumper guard for me and took direct delivery, saving us the trouble of doing that and taking it over to the shop. They installed it perfectly, but we noticed (after she got home) that the new guard blocked those rear sensors. Charlie contacted the manufacturer and they sent over bracket extenders; but after trying everything to make it work when she brought it back in, he determined that, despite what the manufacturer said, there was just no way to install that product on our car without blocking those rear sensors. Charlie removed the new guard and promptly issued a full refund for the product itself, as well as for the labor involved in the entire project. He also repositioned the front grill guard for us, at no charge, more than 2 years since they first installed it. We consider ourselves tremendously fortunate to have such a reliable, customer-service-oriented service provider, especially in the automotive repair industry, where that is the exception rather than the rule. I could not possibly recommend Sound Trax more highly or with more confidence. read more

I don't even know where to start, I'd give them 0 stars if I could. The fact that they took all day on both attempts to put a stereo in my car even though I had an appointment for 10:30 in the morning. Also the fact that they blew out my speakers and won't do anything for it. They sound like complete static now so I just went to a different stereo place to get new speakers. WebLink, a feature on the pioneer stereo does not work either. Issue with the brake wiring job they did. Overall would NOT recommend whatsoever. (Update: the owner Len called me and asked for my side of the story and when I told him about my speakers he basically called me a liar and said my speakers weren't mentioned. I don't know what is going on over there but all I know is that I will strongly discourage friends/family from getting work done at soundtrax). read more

Sound Trax - Weblink will not let me access the features. Can't get past the caution screen where it instructs you to put vehicle into park. - Car Stereo Installation Near Me - Centereach, New York

These guys did a really nice job on my husbands truck sound system. I was pulling my hair out of my head over my husband flipping out over this topic because we went to this other place and the guy charged a huge amount and did nothing right. They left it a mess. My husband is a freak about messy jobs and will obsess about it for days. Sound trax (Charlie) was very courteous and knowledgable. The suggestions he made were helpful; I know he knows his stuff for sure.The job done was inclusive of some upgraded items at a very good price. I was freaking out hoping they were the real deal so i don't have to deal with the aggravation from the husband for the next week. (I mean come on the man works hard, he wants nice sound he deserves it...how hard is this to accomplish on long island seriously ?!!) They really hooked it up nice I mean, Mr picky pants is loving it. In fact I have not heard ONE COMPLAINT ABOUT ANYTHING which is something for the record book. Not even a word about a scratch, a stray wire...lint on the rug...a fabric tare...NOTHING. No complaint from him for the first time. EVER. Thats is 5 star worthy for sure. Parking is a bit tight in here so theres that... be ready for it and don't expect to pay nothing for good work. When you go just be sure your clear on your own budget and they will make it well worth your spend. Charlie was really cool- ask for him. read more

Sound Trax - Car Stereo Installation Near Me - Centereach, New York

Charlie was very helpful and honest when helping me purchase new rims for my car. He comes recommended by other mechanic shops and I see why

Sound Trax is the way to go,, ask for Charlie he will hook you up!!! I went there for some rims and tires, Charlie guided me and we got the right rims for my CRZ!!! read more

Today Charlie from Sound Trax went above and beyond finding the perfect wheels and tires for my 2019 GTI!!! I had walked in at about noon to show him some ideas i had and to look at the huge variety of tires and rims on the sales floor then, I happened to fall in love with a set of niche rims and to top it all off Charlie and his guys has them mounted balanced and installed by the end of the day and they even stayed late to do so. I am so grateful to have chosen sound Trax and look forward to working with them more in the future!!! read more

Sound Trax - Car Stereo Installation Near Me - Centereach, New York

Love this crew! Outstanding service and experience! If you want white glove service this is the place to go! Would highly recommend!

Honest people. I am technically a moron and brought over my car because of a notice that my antenna needed repair. After they checked it out they told me that it was just that the connection wasnt in tight enough. No charge. They could easily told me I need a new antenna a charged me accordingly. They also sent out a young repairman to help explain some of the workings with my phone and radio. read more

I have been to Sound Trax for years. I first went to the store after doing my own project. I lost a few butt connectors and needed a few extra feet of wire and I was charger a very fair low amount just to get my project done. It seemed that the young mad who helped me had felt my pain before, and was more than willing to help. Recently I work over 60 hours a week and cannot do my own projects. I hired sound trax and had no problems at all. I give them an A+. Will be back guys thanks! read more

This is my first ever online review and it is much needed after the horrible experience here at soundtrax. Known as a local professional aftermarket car specialists they are exactly the opposite. Dropped off my car at 10:30am as prompted for all of my speakers to be upgraded and didn't receive my car until the end of the day right before they closed. Once I received my vehicle and listened to what they installed I would've rather kept my old blown speakers compared to what they put in my car. The best part was half of the system was not wired correctly since they couldn't figure out the correct wiring. So I could only hear out of the drivers side of the vehicle. What I heard from the drivers side was completely horrible had no base whatsoever and the brand of speakers they used I never even heard of. It took them two whole days to figure out how to wire my speakers correctly and didn't even offer a discount. I was told I was sold the wrong equipment which is why it didn't work to begin with so they replaced it with kicker speakers that fitted my wiring better. I will do my best to make sure the whole town knows not to come here. My speakers now sound worst then before I came here so I spent 700$ for a headache a waste of my days off and to leave with a sound system that was worse then the stock one installed. DO NOT COME HERE!!! Literally just look up a ChrisFixit youtube video and you would probably do a better job then these guys. read more

I had Rims/Tires and a New Alpine Head unit Installed. Charlie and Bruce took excellent care of me. It took time but worth it. I highly recommend Sound Trax read more

Len (the owner) is the best! It's the only place I would bring to have someone work on my boat. Everything is professionally done and blows away the factory sound installation. I will continue to only use Soundtrax for any electronics in both my truck and boat. read more

Sound Trax - Car Stereo Installation Near Me - Centereach, New York

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I made an appointment to drop off my 2009 Toyota Yaris for a new radio, they took the make and model number when I made the appointment and quoted me a price of $300. I dropped off the car at the time of appointment and was told it would be ready in a few hours. I got a call that night stating that they were missing a part but it should be in tomorrow and they would need to keep the car overnight. The next day they called and said they couldn't put a radio in that make and model car. It took allegedly professional installers two days to figure this out? Incompetent and unprofessional, I will never go there again, I rather deal with someone that knows there business and doesn't waste my time. read more

Long wait, terrible management, and they managed to retrofit my car with an AV cable that constantly picks up interference. They also failed to show me a switch they installed under the steering wheel, and I sat on their store for 2 hours after a long drive for something they could have showed me in 5 minutes. Do not go here! read more

I have this place install a new stereo pioneer and set of speakers. Now I take care my car ! I mean I'm a car fanatic and I'm very careful with my car. If you are the same as me don't go here!!! After install I noticed the sloppy job they did I wish I had taking pictures to show the proof . Carpets ripped !!! And I know that they have to do some carpet work when installing a stereo but I'm talking about sloppy work they ripped the carpet so bad I had to glue it so it won't show. Long story short the wiring they did it was so sloppy I re wired every single speaker myself because they stop working after a couple months. I mean the cable that the used it was cheap it came right off as I was reaching for the speaker ! All the clips from the speakers covers are broken it looks like the person that worked in the car had no passions or care about it,the use glue to put back together. The sound of the products are good , awesome but the installation job was very very sloppy! I spend 1200 bucks to have to redone every single speaker at the end!????? Now I'm not a person were goes back and makes a big scene and gets something redone. I try it and if the job is sloppy and they do damage I won't go back . I just don't want to happen to you if you are Like me . The manager and the owner were nice and professional but the problem of this business is the people working on the cars! Or poor management and supervision! Subaru Impreza WRX read more

Terrible experience. Waited 3 hours in waiting room for an installation of nerf bars and 2 front window tints. Had an appointment. After the 3 hour wait went outside and truck was parked in the same spot I parked it with no work done. Took the keys and left. Came to tint world down on 112. Been sitting here for 5 min and truck is already in the back getting hooked up for cheaper. Should have listened to everyone that told me soundtrax wasn't the right spot to go to. Lesson learned! read more

Wouldn't go back again. I was promised that my car instillation would be done at a specific time and it was twice as long as I was told. No explanation was given. I was made to feel as if I was an inconvenience to them. The work was adequate but their poor attitude and being made to feel not welcome would keep me from returning. read more

Unbelievable waited for hours 5 for a remote start and Charlie promised me the world and couldn't produce. The good thing is I will never be back read more

I had to come back three times after I got my HIDs installed here just to get them finally done right - they flickered and kept shorting out. They gouged my bumper to boot. The people who work there are very cool and I almost hate to have to warn others away from there but the overall experience was a real pain. read more

I went back again yesterday, as my XM radio, again, showed a "check antennae" message across the face of the radio, for the 4th time. This time, they installed a new XM antennae at no cost to me, handed me my keys, and sent me along my merry way....except the radio still didn't work. It was the damndest thing I ever saw. The radio worked when the drivers side door was open, and cut out when the door was closed. They added insulation to the small section of antennae wire that was exposed in the door frame, and that seemed to do the trick. Hopefully this is a permanent fix for the problem. We shall see... read more

Found these guys to be straight up. Have referred them to friends and have gone there several times. They didn't try and 'upsell' me and they do the right thing. No bs with them. I don't know what's up with the negative reviews, would go back and hope that my referrals bring more business to them. read more

Went here to get my window tinted on my Challenger. Had a small hiccup but they made right by me. And got my car back to me close to the time promised. At least they showed they will jump through hoops to make it right. I'm having nav and DVDs installed soon we will see what that brings. read more

I read some of the reviews here (the ones with low ratings) and the majority of them seem unfair to this business. These guys are professional and do great work. If it took an hour to disassemble your car and install a remote start etc, you could probably do it yourself. The truth is, however, these things take TIME. You had to wait 5 hours for your vehicle to be ready? Yeah...these things take time. Blaming the shop for your having to wait is unfair. Let them do what they do and go grab a donut and coffee. There is a sign in the shop that says expect to leave your car for the day. Things happen. Why would you want them to rush your install? I used these guys years ago for my Jeep Wrangler and I was very happy with the remote start/alarm they installed. Yeah it took all day. So what. I just had them do another remote start and alarm install in my newest Jeep. Dropped it off at 10 and picked up at 5. I dealt with Charlie who was great!! He took the time to go over all of my options for choosing a system and never "sold" me on anything. He was attentive and I felt very comfortable giving this shop my business. This was confirmed when I picked up my jeep and Charlie went through all the features of my Viper system and not once rushed me. I am very happy with these guys and would highly recommend them. As a consumer, realize it's a two way street. Don't expect unrealistic things and let the shop do what they do. You'll have a great experience and walk away a happy customer. read more

Sound Trax - Car Stereo Installation Near Me - Centereach, New York

Really good clean job. I'm happy with the work they did for me and the sound is just perfect. Great team of sales people and installers, would definitely comeback for more installs. I came in with a factory 08 accord, retained factory radio with all Alpine components front and back, alpine PDX5 amplifiers, and an alpine sub. Really happy with everything. Thanks again. read more

I walked in off the street one day with the intentions of just getting an estimate for some rims for my STOCK 09 challenger I was sold right away between the price / professionalism and there courtesy . And as for the quality of there work I will let the pics speak for themselves because personally for me opinions are like assholes everyone has one and they all stink. read more

Had my stereo and a backup camera done here. Charlie is a great guy and helped me with setting everything up. He was very good and professional. Had a minor issue with something that happened with the install and Charlie and the owner Len were very quick to respond to me and went above and beyond to make everything right. I am absolutely thrilled with their customer service. They have absolutely won my recommendation in the future and future business from me that is for sure. read more

Horrible wait time. I came in at 1045 for my 11 o clock apt gave them my keys, got told it should be about 20-30 mins. So i decided to wait and wait I did for over an hour till I got told it takes 20 or so mins once the technician was in. So why they didn't tell me he wasn't in was beyond me. Very poor management and lazy workers. I refuse to go back to them ever again. read more

sound trax has always been known throughout the island as the undisputed best around!!! now i can say from experience that these guys are the best in the industry!! they turned my van into a monster!!! rims, tires and sound!! light bars, alarm/starter, custom interior lighting, custom exterior lighting, all kinds of custom installs that are done so meticulously that you would never know your ride did not come from the factory with whatever cool mod you are rockin!!!!!! car, truck, bike, boat, you got a bright red radio flyer... these guys will pimp the "f" outta that bi*^*!!!! do not even bother to go anywhere else!!! you won't find any better on li!!! i have been else where! i have had custom work done to dozens of vehicles over the years!!! these guys are the kings of li!!! ask for bruce or charlie and just sit back and watch these dudes blow your mind!!!.. thank you guys!!! read more

I am actually sitting in the waiting room of this business right now and I can not say it is for new work, but in fact, it is for a third returning visit of repair work, resulting from their initial poor job. I have a 2002 jaguar x-type and I had them install HID headlamps, fog lamps, a back up camera and a double din pioneer radio. The first problem was with the pioneer radio. The pioneer radio that they installed originally, lost it's capability of Bluetooth and I had to return the radio to have it swapped out for a newer model (in which they charged me for) also in which, I found out that they no longer had the model they sold me which was only a couple weeks prior. Kind of shady, don't you think? The second visit was for my HID FOG LAMPS... This was because my right fog lamp went dead. They claimed it was a "bad bulb", but after looking into their work, they didn't secure my pebble guard and wheel well correctly and they also had my wires to the fog lamps hanging freely inside the wheel well. Now I am here for the third time and it's because of my tail lights. After taking it to other mechanics and having it diagnosed, it has become clear that while doing a lazy wiring job (similar to the work in my second visit) it has caused my tail light to short out. This work has cause my circuit board and connector to burn out, making my turn signals go on while braking. They have given me a bunch of ridiculous excuses, avoiding any responsibility to the cause, but some how, they are willing to fix it. It's nice that they are fixing the issues, but it's really aggravating to come back and forth for repairs. As I am writing this review, the owner (Bruce) even approached me and asked me to walk to a advanced auto parts, not once, but two times to go and buy a bulb that they need. I am furious about this and regret ever having work done at Sound Trax. They have now fixed the problem and hopefully nothing else goes wrong, but in the end this is ridiculous. If you want work done for your car, do not go here. The work is very mediocre, lazy and expensive. read more

First time coming here. They do smart start for breathalyzer in my car. I figured I would come here since it's so much closer then the one in mastic. Person who was helping me was beyond rude and had no clue what he was talking about. We bring in the breathalyzer which they need to calibrate it and the guy tells me he doesn't need it. Like are you kidding? Then he tells us to pull around back and was so rude about it telling us not to block their door and there is no where to park and snow all over the place. Then He stands at the door just starring at us were waiting for him to come over to tell us what's going on, and he just stands there till I got out of the car then says it's gonna be a while. Which it take the people in mastic no more than 15 minutes. We just left because it was ridiculous how this guy had no clue what he was doing, and just so rude to us. Now I have no choice but to drive 45 to mastic to get this done every month because these people were ridiculous. So rude. read more