I bought my hearing aids from the previous owners and received wonderful service from them. I never…read morehad a problem or needed to have the hearing aids worked on. Two years later when they needed a minor repair, I took my hearing aids into the new owners. After multiple trips with a new problem coming up after each visit and $825 in charges, I finally got my hearing aids repaired at the factory. Either the tech was incompetent, or she was sabotaging the work. I would not recommend this business.

After 10 years of being a client the business sold. The two audiologists left. The new ownership I…read morecannot recommend for various reasons. This once felt like family. Now it's cold uncaring.

Victoria M., one month ago after my negative review of the Miracle Ear hearing aids I was sold and…read moremy attempts to arbitrate a resolution, you wrote as an owner reply you wanted to connect to discuss this. I am still waiting to hear from you.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?

Really disappointed in the after/follow up care I received after cataract surgery. My vision is…read morehorrible. The "warranty" is 60 days I was att 91 days when I called. They charged me full price, over $230 for the office visit. The Dr told me to use refresh eye drops more often, it was probably dry eyes, he was struggling too. I have and do use eyedrops through out the day, for years. It has been 1 year and my vision in the corrected eye, new lenses in my glasses too, is aweful. I will need the other eye done and will go elsewhere. I was going to switch my vision care to this office but will stick with Costco. The office staff is great, the Dr is nice, but "good enough" does'nt cut it when it comes to corrected vision.

I went in for a severe eye irritation that was causing me much pain and discomfort. I was called…read moreinto the exam room in a adequate amount of time. Once in the exam room I waited an hour before I finally called the front desk and asked them what was going on, that I had had been in the exam room for an hour. They said they would let someone know. About 10 minutes later a tech came and said that I was next, that it shouldn't be too long. Thirty minutes later the doctor came in. I waited a total of an hour and a half! On top of that the doctor didn't have the professional courtesy to apologize. She just began working on my eye, she also tweaked my eye while examining it, which was extremely painful. She then blew it off explaining to the tech that I was experiencing a little problem, that I was feeling uncomfortable. I have never experienced such treatment by an eye care professional. There are some positives though: before this visit I did see a Dr. Bagga, who was great, the optician named Rhonda was fabulous and the clinics lab did do a super job on my prescription, and finally the front desk staff were very polite and courteous.

THis is the most efficient and professional, friendly and helpful, hearing aid agency I have…read moreexperienced in decades.

I have been wearing hearing aids for approximately 8 years, always the type you buy online, which…read moreare nothing but a amplified device which never worked well. A month ago I was told that my health insurance would pay for good hearing aids for me with a small amount out of pocket. I was referred to Oregon Hearing Health Services in Lebanon, Oregon and my life has taken on a new meaning. The hearing specialist, Sam Matheny, explained everything so clearly and his recommendation for what I need is perfect. I am absolutely thrilled with my new hearing aids. After my tests, the arrival of my new aids, he programmed the aids to perfection. I cannot express how pleased I am. They are so comfortable,I sometimes forget they are in my ears, and it is so enjoyable to listen and be part of the conversations now. I was becoming a wall flower before as it was just a bunch of noise and I couldn't distinguish any one conversation. Sam Matheny is a true professional and his compassion for his patients is awesome. I am so glad someone recommended him....... I will be ever grateful.

Customer service: they are nice enough, but they take FOREVER to get back to you. Just like the…read moreother reviews, they never answer their phone or return your messages. It took 2 months to get my hearing aids after paying for them. I had to go through my insurance company and file a complaint before I could even get them to call me back after many calls to them. Then, after getting them, one quit working. I have called and left messages many times, but as of yet, cannot get a call back.

I went to this clinic a couple of years ago due to sudden unexpected hearing issues they were the…read moreonly clinic that was able to take me in for an appointment in a short amount of time I was scared and eager to know the reasoning for my hearing issues/of the outcome of my hearing could've potentially had at the time I didn't want to wait I went through everything to just be told it's only "slight hearing loss" and that everything would be okay there wasn't anything they could do for me I felt off about what they told me my gut was telling me something different I know myself I know when something is truly wrong fast forward years later--- I can barely hear my hearing progressively got worst fast I assumed everything was "fine" & thought I was overreacting about my hearing I didn't bother to reach out to any hearing specialists/doctors due to assuming everything is "fine" like you told me. now to see all these reviews of you taking advantage of disabled individuals is so awful & heartbreaking to see you ruined them. you ruined me. I am so hurt, angry & betrayed all of this could've been prevented. I cannot enjoy music, meaningful deep conversations just overall things that mean most to me. my hearing is so bad and people often turn me away because of it. I feel like I cannot enjoy life fully knowing my hearing loss is most likely permanent. you failed me. the US healthcare failed me too. avoid them at all costs.