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Genstler Eye & Hearing Centers

3.0 (2 reviews)

Services - Genstler Eye & Hearing Centers

Eye exams

Eye surgery

Eye testing and diagnosis

2 More Services

Eyewear fitting

Retinal imaging

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Recommended Reviews - Genstler Eye & Hearing Centers

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Eyecare Associates - Albany - Bruce W. Madsen, M.D.

Eyecare Associates - Albany

2.7(16 reviews)
1.9 mi

DR Madison is the best , highly recommend him. He checks…read moreout your desires for the right outcome.

Update as of 6/13/19 I called today to check when my last…read moreappt was, and I am 3 months past due for my annual check up. It's important cause I got the diabetes you see.. Bummer they never even sent me a reminder. That that is not their problem, but when talk to the front counter lady she did not care, I asked about appt times and she said 8-3 but sometimes they do a 4pm but made it clear I was not on the special customer list for 4pm appts. I told her I guess I will have to try another eye doc and she said that was fine and have a good day. I will not be going back here this year after having a good experience last year. Man I even left a great yelp review. I guess they don't need anymore customers and the front counter staff must run the show. If I was an eye doc here I would be really upset that my staff was so happily willing to let me customers leave. Well on word and upward! Came to get my eyes checked. I have the diabettus so it's important for me to get it done yearly. Came in just before my appointment time waited for one customer and then me. They had a waiting room almost full and that got me a little worried. But was happy to say they called my name and took me back with in 5 mints. How awesome is that. Once in the chair it was all smiles and rainbows ok not really but the Doc was super nice and got my eyes all checked out. (No issues just Incase Your where wondering about my eye health) Once I was done with her I went out and looked at all the frames they had to offer. I was super happy to see the had big head size glass and not just ones for normal size heads. The guy that helped me was great friendly and very helpful. And I waited 2-3 mints max!!! Prob one of the better eye doc appoints I have every had..I will gladly go back next year I

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Eyecare Associates - Albany
Eyecare Associates - Albany - Spencer E. Ludlow, M.D.

Spencer E. Ludlow, M.D.

Eyecare Associates - Albany - Tomas Lopez, M.D.

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Tomas Lopez, M.D.

River View Family Eyecare - Dr.'s Emmert and Batey

River View Family Eyecare

4.3(6 reviews)
2.3 mi

I was very impressed with their service and products. Dr Emmert did a great job with my…read moreprescription. Her staff is also excellent. Prices are competitive. I will continue going to Riverview Family Eye Care for my optical care.

Title: Prescription seemed to be wrong, but they wouldn't recheck without me paying $95…read more I got an eye exam and a prescription. I told the eye doctor that while the options he flipped to, looked the best out of the choices, the right eye didn't look right. He held lenses over my glasses, that was supposed to be equivalent and it looked ok, so I went with it. I then looked at buying glasses there, but their prices, even with insurance, were about $150 more than other places, so I decided to buy them from my husband's eye doctor. The glasses came back and the vision wasn't right in the right eye so they made them again. It still wasn't right so they asked me to have my doctor recheck the prescription for my right eye. I made an appointment and came in, but was told that they couldn't recheck my eye prescription without having the glasses and that it would cost $95 to have it done. I asked, even if it's discovered that the prescription was wrong, I'd have to pay? And they said yes. So I said I wouldn't be returning and if I have to pay, I will pay a different place to do it. I can't believe they won't check if they made a mistake.

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River View Family Eyecare - An exam room with state of the art equipment.

An exam room with state of the art equipment.

River View Family Eyecare
River View Family Eyecare - Dr. Batey using the phoropter to determine a patient's refractive error

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Dr. Batey using the phoropter to determine a patient's refractive error

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.8(24 reviews)
0.5 mi

Overall we were fine with our experience here and I'll likely be back when I need new glasses…read more We came in because my husband needed new glasses and they were having a sale. He ended up getting an eye exam, a pair of regular glasses and a pair of prescription sun glasses. I felt that the price was fair. Scheduling: The optometrist is not in every day. It was difficult to coordinate schedules to be able to come in at a day and time when she was in. A slight inconvenience. Customer Service: It's hit or miss. Some of the employees are jovial, friendly and very helpful. Some are off-putting and sales-y and others will ignore you while staring at their computer screen. On more than one occasion we have had to wait for a second person to come out from the back of the store to greet us because the woman in the front staring at her computer couldn't be bothered to notice us. But we never waited more than 20 seconds to be helped. It's truly a mixed bag of employees and attitudes here but no one was outright rude to us. Selection: Their selection of frames is large. If you can't find a pair of glasses that you like here, you are too damn picky. There is literally something for everyone here. Optometrist: We didn't have to wait very long after our appointment time to be seen. There was someone who did a preliminary test. She was a little unprofessional and seemed like maybe she wasn't entirely sure what she was doing. It didn't really bother me at the time though. She was friendly and joked around with us. The actual optometrist was professional and very nice. Retrieving our glasses: Someone called to let us know they were in. Everything went smooth while retrieving the glasses. However, after a few days my husband noticed that the prescription wasn't quite right. One eye was definitely blurrier than the other. They did say there would be an adjustment period. He waited a couple of weeks and the problem was still there. They handled the replacement of the glasses well. However, we live in Corvallis and it was annoying to have to drive to the store three additional times. Once to have the glasses examined to make sure the glasses matched the prescription. Once it was determined that they were correct, we had to wait and come in on another day to see the optometrist in order to redo his eye exam because she wasn't in that day. And then once more to retrieve the glasses after getting them fixed. In the end the problem was just that the first exam wasn't thorough or done well enough to render an accurate prescription. But they were nice about it all and replaced the lenses for free.

Had an appointment scheduled today after weeks of waiting for them to see me. I get there earlier…read moreand was told that they had to cancel and they had attempted to call my phone. They had all the correct info and kept insisting my phone number isn't correct. I was able to receive prior calls and notifications. I am unbelievable pissed off because I had to take time from my busy work schedule to show up and be told to schedule again. I don't appreciate being lied to and I don't appreciate the unprofessionalism all of the staff here displays. I am never coming back to this shitty location. You're honestly better going to any other optometrist in Albany.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Genstler Eye & Hearing Centers - optometrists - Updated May 2026

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