dishonest pricing practices! I came here last year and while not happy they charge extra for a…read morecontact lens exam on top of the regular eye exam, I paid the extra $40 copay. THIS YEAR I show up for the exam and am waiting for the doctor when the assistant tells me they now do "premium fit pricing" so my instance will only cover 10% under this new model which could run me an extra $100+. I thought I had found an honest and reasonable optometrist but was told they got bought out by a bigger company and their pricing policy has changed. They should have at least told me when I made the appointment months ago.

This was my first time going to the eye doctor on my own and with my own insurance. The staff was…read moresuper helpful, and it was an easy process. It was a very similar process that I have had done at previous eye centers.

I give this place rave reviews. They're friendly and knowledgeable. They didn't force me to get…read morecaterac surgery I don't want. They didn't tell me no to contacts. I am very happy I changed doctors. I highly recommend them to anybody. Best eye doctor I ever had.

I've been a client of Albany Eyecare for years. I always leave feeling appreciated. I went in today…read moreand Tonna was no exception. She helped identify some issues with my Ray Bans and got warranty going to replace both the frames and lenses. (Painless) So thanks to Albany Eyecare get to start the new year with a brand new pair of specs. Good lookin' out!

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

Tried to make an appointment and the young woman on the other end was just rude and clearly doesn't…read morehave a clue about making new patients feel welcome or accommodated.

I was very impressed with their service and products. Dr Emmert did a great job with my…read moreprescription. Her staff is also excellent. Prices are competitive. I will continue going to Riverview Family Eye Care for my optical care.

Title: Prescription seemed to be wrong, but they wouldn't recheck without me paying $95…read more I got an eye exam and a prescription. I told the eye doctor that while the options he flipped to, looked the best out of the choices, the right eye didn't look right. He held lenses over my glasses, that was supposed to be equivalent and it looked ok, so I went with it. I then looked at buying glasses there, but their prices, even with insurance, were about $150 more than other places, so I decided to buy them from my husband's eye doctor. The glasses came back and the vision wasn't right in the right eye so they made them again. It still wasn't right so they asked me to have my doctor recheck the prescription for my right eye. I made an appointment and came in, but was told that they couldn't recheck my eye prescription without having the glasses and that it would cost $95 to have it done. I asked, even if it's discovered that the prescription was wrong, I'd have to pay? And they said yes. So I said I wouldn't be returning and if I have to pay, I will pay a different place to do it. I can't believe they won't check if they made a mistake.

The doctor was very kind to my child even when he was doing everything to try and deflect from his…read moreappointment

Dr Clark has helped me with my complicated vision correction for years, and she is one of the best…read moredoctors I've ever dealt with for any issue. With her knowledge and thoughtful skill she has helped me stop my migraine clusters I used to get. Everyone I have dealt with in the office has been pleasant, welcoming, and professional. It's wonderful to feel so well cared for!

Excellent service we brought our 84 yo mother with dementia to get her eyes checked. The staff was…read moreabsolutely fantastic from the reception to the pretesting and the eye exam. Everything was explained to her and they patiently performed the tests sometimes having to repeat them. Dr Drobeck was so patient with her and took her through the exam step by step insuring he got accurate results and best outcome for her. What a great practitioner he is. In the end he just recommended some over the counter reading glasses for her.

Great service. They were able to get us in quickly. They scheduled my kids at the same appointment…read morewhich was a huge help. Very thorough exams.

Really disappointed in the after/follow up care I received after cataract surgery. My vision is…read morehorrible. The "warranty" is 60 days I was att 91 days when I called. They charged me full price, over $230 for the office visit. The Dr told me to use refresh eye drops more often, it was probably dry eyes, he was struggling too. I have and do use eyedrops through out the day, for years. It has been 1 year and my vision in the corrected eye, new lenses in my glasses too, is aweful. I will need the other eye done and will go elsewhere. I was going to switch my vision care to this office but will stick with Costco. The office staff is great, the Dr is nice, but "good enough" does'nt cut it when it comes to corrected vision.

I went in for a severe eye irritation that was causing me much pain and discomfort. I was called…read moreinto the exam room in a adequate amount of time. Once in the exam room I waited an hour before I finally called the front desk and asked them what was going on, that I had had been in the exam room for an hour. They said they would let someone know. About 10 minutes later a tech came and said that I was next, that it shouldn't be too long. Thirty minutes later the doctor came in. I waited a total of an hour and a half! On top of that the doctor didn't have the professional courtesy to apologize. She just began working on my eye, she also tweaked my eye while examining it, which was extremely painful. She then blew it off explaining to the tech that I was experiencing a little problem, that I was feeling uncomfortable. I have never experienced such treatment by an eye care professional. There are some positives though: before this visit I did see a Dr. Bagga, who was great, the optician named Rhonda was fabulous and the clinics lab did do a super job on my prescription, and finally the front desk staff were very polite and courteous.

Omg this man has the patience of a saint. My eyes are getting older so contacts are trickier to see…read moreboth my phone and street signs. He was so patient getting me into multi focal contacts and tweaking my prescription till they were perfect. Lesser eye doctors would have just told me to settle for one or the other but not Dr. Klautzsch- with him I got it all. Can't express my appreciation enough.