Horrible lack of accountability by front desk staff stating they took my insurance, only to arrive…read moreand be told otherwise. Denied my appointment (not able to pay cash) and consequently crucial medical care. Shame on you Valley Eye Care, do better. if I could give zero stars I would.

We have waited for contact lenses that we paid $520 for in February and they have still not…read morearrived. I've been told three times that they would be in within 2 weeks. They seem bothered that I might be frustrated. I want the contacts or my money back. I was promised a return call on Friday. Still waiting for it on Monday.

This is like a eulogy - Dr Baer is retiring. They had office systems from the '80s, but I really…read moreliked him as my doctor. I'm here on Yelp because I need to find a new doc now.

It's been many years since I've seen Dr Baer. He was always very thorough and knowledgeable. Most…read moreof all he and his staff are absolutely wonderful. He's a very caring person.

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

!Get new staff! because they don't care about you eye sight there when it's literally the name of…read morethe company I was told almost 2 months ago it would be 2-3 weeks then that turned into another week then it turned into oh it will be here Friday when I call on Friday oh it will be here Monday I call Monday oh it will be another 3-5 weeks like wtf I lost my job because of this. it's really terrible staff expecally the front desk lady I believe name is Haley she needs to go same with everyone there matter of fact just shut the whole building down. Get new staff or shut down that's how I see it and you'll never be getting my business again I'd rather go somewhere that doesn't lie to me!

Went in for some reparations on my eyeglasses. Good service, nice people, cool fish tank and a good…read morefamily practice atmosphere.

For the past two years, I went for a yearly check-up to a very common eye clinic on Harrison, until…read morea colleague/friend of mine recently recommended to get my vision checked from Dr. Baer. This is the first time in many years did someone diligently conduct an extensive eye exam. Many of the tests were new to me. Very conventional environment. I am very satisfied with my check-up.

First, I want to say that the front staff was very understanding when I showed up 15 minutes late…read moreand expedited the paperwork. That was awesome. This was my first time here and something like that tells you that they really care about their patients and their health. Now, DR. SHAFIQ! She is amazing. The most thorough exam I have ever had, she told me what she was doing every step of the way and was patient with my memory problems when taking my history. She provides excellent patient care, and I really recommend her to everyone

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

This was my first time going to the eye doctor on my own and with my own insurance. The staff was…read moresuper helpful, and it was an easy process. It was a very similar process that I have had done at previous eye centers.

I initially chose AFV for Dr. Klautzsch, who has since moved to Bend. Still, I decided to continue…read morewith AFV for two more appointments, both annual checkups. While Dr. Shannon seems like a nice, personable individual, the care was not the same. Total time including wait for first appointment was 20 minutes, while the second was 15 minutes. Not sure what can be detected if the appointment is less than 15 minutes. (In comparison, my "quickie" Costco Optometry appointment was 30 minutes. The last-minute Costco appointment was shockingly more thorough.) I've never had such an abbreviated, rushed appointment. We're not returning.

Omg this man has the patience of a saint. My eyes are getting older so contacts are trickier to see…read moreboth my phone and street signs. He was so patient getting me into multi focal contacts and tweaking my prescription till they were perfect. Lesser eye doctors would have just told me to settle for one or the other but not Dr. Klautzsch- with him I got it all. Can't express my appreciation enough.