Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?

They were wonderful. The caregivers were efficient and friendly. The Definitely recommend.read more

Everybody is really nice, on time and they spent a lot of time with me. I was able to get an…read moreappointment quickly. They accept my Kaiser insurance and it is much easier to be seen here than drive up to Salem. I saw Dr. Gallup and he was great. I had a great experience, highly recommend.

The receptionist/front desk person named Isa in optometry lacked professional customer service…read more When I walked in 10 mins late to my appointment from going to the wrong corvallis clinic building she didn't even greet me when I walked in. In a annoyed way she said after 5 mins of a person being late we have to reschedule the appointment. After I asked if she could verify she said in annoyed fashion "I already did that, that just puts us all behind." I understand the policy it is mainly the lack of professional customer service on how it was communicated.

After suffering through headaches and ear pain for month, my husband finally agreed to see the…read moredoctor because he was in pain. we started at the walk-in clinic.. they sent him to the hospital emergency room where he spent 3 grueling hours with the doctor and nurses working on earwax removal. they only got one ear completed. The referred him to Dr Steven's office and we were quickly taken care of. both ears were cleared and even did a nasal issue fixed

Went to see Dr. Ryan Stevens, MD about Tinnitus. The only thing I can guess is that he has…read morecompassion fatigue. Responses like. You are going to have this for the rest of your life, there is nothing that can be done, etc. Even if this was true (which I do not believe), there are so many better ways to discuss the issue with your patient. Based on his responses to my questions, I do not believe he has stayed current with the issues with Tinnitus, and I am quite certain I knew more than he did. He did give me a list of apps that people use for various white noises. His assistant was suffering from Tinnitus and was way more helpful than Dr. Stevens. Sleep is a huge factor with my tinnitus but when I tried to explain things that work or don't, he had absolutely nothing to offer other than saying "The only thing unique about your Tinnitus is your approach to it." I would avoid this Dr. I was going to get my ears checked with his clinic, but I cannot support them.