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    Sound City Electronics

    4.3 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    Services - Sound City Electronics

    Home theater calibration

    Home theater installation

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    Boost - Bayonne

    Boost - Bayonne

    (2 reviews)

    $$$

    This is a complaint for authorized retailer Boost of Bayonne located at 559 Broadway, Bayonne, NJ…read more07002. The phone number is (201) 455-8890. On 2/24, I attempted to redeem an offer that Boost Mobile only offers through dedicated Boost Mobile stores where you can purchase an iPhone 5/S for $99. I searched for over two hours calling different authorized dealers who did not pick up the phone or did not have the phone in stock. I finally called Boost of Bayonne which had the device in stock. Initially, the employee confirmed that I was a new account before confirming that he had the requested model in stock, as he clearly wanted the new activation commission. Already, I felt uneasy, but I skipped my planned dinner, and headed over to the store to purchase the iPhone. The employee at the store was sarcastic and rude from the onset of the transaction constantly calling his partner for assistance and speaking in Arabic while laughing the entire time. Anyway, so the employee tells me that I have to pay for the unlimited plan at $60. I countered that no other store in the past few days had mentioned that to me. He then tells me that it was Boost policy and that I could just go on the website and downgrade it immediately. I countered that sounded so fishy and I also countered that it did not indicate that in the promotional literature or the Boost website. The employee then fessed up and admitted his boss told him that he could only sell the iphones with the $60 unlimited data plan. I informed him that I was in telecom sales in the past and I knew exactly what he was trying to do so I took my phone out and dialed Boost Mobile customer service. He suddenly got nervous and started fidgeting while calling someone on the phone. Finally, he tells me, "okay buddy, I will give it to you for the $35 price, no worry" so he allegedly enters the phone ESN into the Boost system. Suddenly, he tells me that the system is not taking the phone info. I aske him to try another phone and he lied stating it was his last phone despite mentioning he had PHONES in stock on the phone. I give him a look that indicated I knew he was lying. He offered to show me the screen and tried to take a picture with his cell but his hands kept shaking because he was clearly nervous from lying. I walked out, called Boost Mobile, they offered no resolution but to sell me the phone for an extra $50 dollars. I declined and then the supervisor told me he was sorry and that I should call more stores to find the phone. Ridiculous resolution for attempt at fraud because clearly Sprint is so desperate for business after falling to 4th largest carrier in the industry that they do not care about resolving anything. I would have liked the business to have been reprimanded by Boost Mobile for fraud. The experience with the authorized retailer is unacceptable. The way Boost Mobile customer service is equipped to deal with a problem like this is also unacceptable. This is the reason why Sprint has the horrible reputation it has in the wireless industry.

    Business is under new management! Fantastic service came in with a broken screen and was able to…read moreget it fixed quickly as for a fair price! I would recommend this store for anyone in need of cellphone repairs. Even if you don't have service with Boost, they'll still do their best to help!

    King Digital iPad iPhone Repair - phone bicycle holder data cable,headset,phone car holder

    King Digital iPad iPhone Repair

    (317 reviews)

    $$

    Chinatown

    Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

    Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

    T-Mobile Experience Store

    T-Mobile Experience Store

    (13 reviews)

    $$

    We visited today and had the most disappointing experience. Most of the employees were busy…read moreattending to customers. One employee (not sure of her name). She was short & stocky with glasses saunters up to us and asked if we needed help. Her whole body language gave the vibe of total disinterest. Once i expressed what I wanted to do as far as potentially getting a separate line from my family-she completely shut us down. Didn't offer any tips, solutions or suggestions. She mentioned that i would have to "change my phone number" and when i told her that didn't make any sense, she simply shrugged her shoulders like she couldn't care less. Needless to say, we left after that experience. Glad we did because the TMobile on Avenue A was a thousand percent better- and we got DJ to help us. He went above and beyond to answer all of my questions and to make sure that i was happy with my plan/phone and all of my options.

    I was completely aggravated with Apple and T-Mobile when I initially walked in here because they…read morewere giving me the run around on my IPhone that sporadically decided to stop working. However, Sam definitely excels at conflict resolution and customer service! I felt like he genuinely cared and went above and beyond in assuring I was taken care of. It also doesn't hurt he's easy on the eyes, he's certainly thech0senOne. ;) Honorable mention to the Navy veteran Assurant Agent (I don't recall his name) thank you for your assistance!

    Professional Sound and Security - Ballast replacement, hyper White 6000 K.

    Professional Sound and Security

    (108 reviews)

    When you find someone like Dave you know you can stop looking. I brought my 2003 BMW 5 series in…read moreafter a very unfortunate episode with a Car Audio shop in Jacksonville FL. Professional Sound and Security put things right for about half what the Jacksonville shop charged me to so thoroughly screw up an admittedly challenging installation. (To be fair the other shop didn't over charge me, they really spent that many hours doing a miserable job.) Dave took the time to ask questions and understand my priorities for sound quality and functionality. He immediately pegged me as a musician from my questions and concerns which surprised and impressed me. The difference was astonishing. For the first time my after market audio upgrade actually sounded like an upgrade. This is a quality shop and the level of expertise you find here allows you to relax and trust that you will get the best service and value possible. I know, I've seen the alternative.

    I finally took the plunge and got a CarPlay system for my car. After calling around to a few shops,…read moreProfessional Sound was the most reasonably priced, so I made an appointment. The morning of, I dropped off my car and spoke with Dave. He was very knowledgeable and you could tell he's been in the business for awhile. We went through the whole process and what needed to be done: the Sony system installation, connect to my backup camera and steering wheel controls, and replace the 12v cigarette lighter with a dual USB port. Dave let me know that the cigarette lighter replacement might cause some fitting issues, so he walked me through some alternatives if it didn't work out. I came to pick up my car 3 hours later and everything was perfectly installed! The total came out to $428 with tax. There were definitely some cheaper options out there but I felt comfortable knowing that the job would be done correctly the first time here.

    Sound City Electronics - electronics - Updated May 2026

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