My husband and I had a great experience here on 2 separate occasions…read more Great service from knowledgeable staff members and efficient on setting up our new phones.

If you buy a phone and they said that you can't get the phone without getting the charger piece or…read morethe screen protector is a scam. I talked to a t-mobile representative on the phone about it because I was literally forced to buy a screen protector and he said that that's not their policy and they going to make an investigation in the whole store because they doing that I'm guessing to get commission out of it or something. So now you know, if you getting a new phone or financing a phone and they tell you that just say no and give me my phone. (Got a full refund for the screen protector btw). This happened some time ago I just forgot to put the review lol

I've came to Yufixit a few times over the years. After dropping my phone over the weekend they were…read moreable to fix it today within twenty minutes at a decent price. Would def come back here again.

I visited this laptop repair shop around 6 PM on 11/3/26, and the experience was extremely…read moredisappointing. When I walked in, there were no other customers. The person working there was standing barely two feet away, talking to someone sitting on the couch. Despite my presence, he made no effort to acknowledge me. No greeting, no eye contact, not even a simple "I'll be with you in a moment." After standing there for what felt like several minutes without being acknowledged, I finally approached him to ask if someone could look at my laptop. His response was dismissive and arrogant. He said they were too busy and that someone could look at it tomorrow, ending the conversation with what seemed like a mocking smirk. I completely understand that a repair shop can be busy, but being busy is no excuse for being rude or disrespectful. A simple acknowledgment and polite response would have been enough. Basic courtesy costs nothing. Unfortunately, that seemed too much to expect here. Very disappointing customer service.

I went in there on a whim with hoping i could get my phone screen fixed! Ray took care of me sooo…read morequickly and did such an amazing job! I also bought the cutest phone case there! I highly recommend this place!! Go see ray for all your phone needs!! HIS PRICES ARE the BEST in town!!

Amazing service. Owner is very accommodating and knows his stuff. Good and patient tech support.read more

Lemme just start with this: They've saved my butt a couple times, and always with a smile and…read morestrategy. When I upgrade I go there. When my iPhone got damaged I went there. When I have any Qs that going on the AT&T website for info or checking my bill doesn't seem clear, I go there. The staff are all great, even the ones in training. It feels like a mobile phone boutique, and they don't don't side with anyone who has a better phone (iPhone. lol) They know all the details and if they can't answer, they use their contacts to get that info. They even know how you can save some money on your plan, and that's something other locations I've been to won't put out there. I've never felt like I need to say noNoNO to any add-ons, they don't persist. I never feel like a dummy when I upgrade, they give me all the info and let me stay to transfer all my data, plus check to see if I did it right. One guy is always friendly, multi-tasking but on point, Nilay. If ever you get stuck, he's the guy who gives you all the details. Now, the older manager lady (I'm assuming she is the manager) is a lil tough and shall I say, 'less-wordy' when it comes to greeting you and helping you, (I envision her having just left the military, lol) but I assume she deals with a lot of daily crap and has hardened to the mobile carrying masses. Whatevs, she's got a top-notch staff, so I'm cool with it. But even when I approach her for something, she will answer me, just in a 'shouldn't-you-already-know-this' attitude. Lately when my phone screen got smashed beyond control, she lead me in the right direction, plain and simple, and I left her with a Thank You and an upward bruh-man nod, even though I really thought I should hug her. lol And yeeeeah I dunno why folks leave bad reviews for them, I've been going since iPhone 12, and I never had a problem. go!

Do not do not do not go here My wife and I were treated so…read morebadly Staff that looked like they rolled out of bed The store is filthy Never have I encountered worst attitude in my life Att needs to shut them down

The replaced screen on my standard size iPhone 6 worlds flawlessly. I'm using it now. Was $100 plus…read more$7 tax on my credit card. The guy that does the actual repair was alone at the office. He didn't speak much English, but was an Excellent worker! Therefore 5 stars! The owner asked many questions over the phone about my credit card number address and the like. If this is a professional business Jose, you NEED a card reader! On location where services are performed! Jose was 3 stars, worker was 5 stars Repair is 5 stars.

Jose has excellent customer service. I needed my iPhone back screen to be fixed immediately and on…read moreshort notice. It looks as good as new. He didn't have the cheap part like another competitor offered and provided service at a great price.

Had a great experience with Omar today at the store! He set me up with switching from sprint to…read moreT-Mobile and was very patient with all my questions. Was able to walk out with new phone and Very pleased with the customer service here and the store was clean!

Okay so where do I even start. From the beginning I guess right , so I went to this store to do a…read moreannual trade in, I have a Go plus plan which is 90$and allow you free trade in especially right now with all these promotions going on. so the shorty guy on the left his name is William he's the retailer I worked with originally, and the taller guy name is Danny. Now Danny is the manager and Danny is useless, When I tell you this guy have no management ability at all they're hiring anybody at this point. If you looking to be a manger just come to this location I'm certain they will hire you especially if danny got the position. So today I was bringing back my iPhone because I finished transferring all my passwords and info onto my new galaxy s25. Now another retailer who was taking care of me , sweet girl by the way she was very nice to me. However as she was checking the phone and took it out the phonecase she notice a crack at the edge of the phone. She stated she can't accept this and who helped me with because they wasn't suppose to that. So I'm gagging now because I can see where this is going, so I say ms I don't remember his name but the gentle that helped me saw the phone and the crack still gave me the phone, he was even going to accept the phone that day I decided to take it home to write down my password and they give you 14 days to do so, so I was like bet so I took it home. She says oh yea this wrong, and long but hold William walks by us and I say oh there he go , that's who helped me. She ok let me go get the manager and she come back with Danny. Now Danny come to me and say yea sorry where unable to take the phone. I'm like kool no problem I'll keep my iPhone 15 plus transfer it back and I'll go. He like ok so u wanna return it, I'm like return what? This is my phone how is that consider a return what are you talking about Danny? I'm like it's ok I'm not tryna go back and court I'll keep my iPhone. That a good phone as well no problem. But the way he was wording his word was making me feeel so uncomfortable, so he call William over. And that when I took this picture. So he ask William did the phone have the crack ? He says the case was on it so it looked fine the screen looked fine. Manger says did you take it out the case. Now William say yes he did and the crack wasn't there. Now if you look at William in the picture he look very sad and guilty because he knew he was lying and wrong he made a mistake where human everyone makes mistakes. But to lie on my expense cause Danny over you scolding you. Now my issue with Danny is when you had to ask him did he take the phone out the case you knew he was lying . And that why you aren't qualified for your job. You stood in front of me and quote manual training script that translated from Spanish to English that you learned on your onboarding. You need to learn your job Danny. But I thank you cause after I left the t-mobile store I went to metro pcs right next door with my iPhone 15 plus and left t-mobile. Now my bill is 30$ monthly unlimited data. So you did me a favor Danny you save me 60$ for leaving t-mobile. Thank you so much. $90 phone plan and to be treated with low class I work to hard I'll go where my money appreciate and the people nice and honest. This store need serious training but this was just my experience so I decided to share go here or don't it up to you. They're just workers maybe next year there be new ones.

i had my ole iphone 6 plus with a dead black screen and another one that was shattered in a fall…read moreoff my fire escape and he fixed them both in 45 mins... didnt think the shattered one would come back to life the one i knew could be fixed was the one that was stuck on a black screen...it showed up on my mac when i plugged it in but no matter what i did..it stayed black screen and he fixed it...

I looked forward for this place due to all the reviews. I was so patient when they told me it would…read moreliterally take 5 hours to fix my phone, then they did not have the right screen so they had to order it. Came in a second time to finally get it fixed. FINALLY got it fixed, the color looked OFF but I thought, its ok, I spent about $130 on this screen I can put up with that. Literally, 2 months later the screen they put on got unstuck, here im thinking, ok things happen. I brought it back to them and the rep had the audacity to tell me that it was "out of warranty". Guess they give you 30 days, but a situation where the glue is not properly applied should be outside of this period. The rep then said he would try to fix the one I had on there, I thought "ok wonderful, maybe its just reconnecting it and gluing it appropriately". He tries to look at it and then BREAKS my face ID port. Wait not done... he then says he has to ORDER the part so I have to now COME BACK to get fixed what he broke. WOW This is ridiculous that a place can provide such bad customer service. There are many other places to go, I refuse to ever go back here again. Dont always go for the cheapest service. I would much have preferred to pay a different price for a service dont RIGHT. Horrible!!!

We were looking for an iPhone 12 Pro Max and porting to Verizon. Called in many shops and none had…read morethis phone except for this shop. We drove there immediately and when entering the shop, we were very well greeted by Laith although he was attending another customer. As he was attending to others, he also checked on us to understand what were we looking for. Once our turn came in, he immediately sat down with us and went over the Verizon offers in detail. Answered every question patiently and he surely was very knowledgeable. The entire process of porting and setting up the new phone took around 2hrs but was worth the experience. Laith told us initially when we came in that "I will make sure you go out of this shop with everything ready and the only thing you will be left with is to use the phone" and he did it! I will never forget his words, mainly because nobody ever has told me this with so much confidence and most importantly, kept the word! He completed the porting, setup our new phones, backed up the data from old phones, installed the screen protectors, installed the phone covers and completed all the required formalities for both of us before we stepped out. Now, keep in mind, he is attending to other customers as well all this time. Multi-tasking at its best! I have to admit that I have never faced this kind of customer service and highly recommend to consider this shop for your needs. Ask or look for Laith! Trust me - you will not be disappointed at all! We surely will go back for Fios service as well!

Needed to drop off equipment and was in and out in seconds. Christian was friendly and great.read more