I've gone in this place to Drop my laundry here for the last 5 years the service has declined…read moresignificantly. I've received my clothes back and they didn't seemed clean. This time I saw the worker put the whole bag into the washer. I will never again go back.

once again visited this laundry 9/10/23 4 pm This laundromat use to be some what clean it's going…read moredown hill 40% of the machines are for service the floors where horrible today the whole hour I was the the attendant sat on her ass playing with her phone while the place is a mess

This business advertises that it opens at 7am Monday through Friday, and 6am on Saturday and…read moreSunday. At 6am Sunday morning, there were 10 people, including myself, waiting at the door to enter with loads of laundry. After waiting for 45 minutes in 45°F, misty weather, an employee FINALLY strolls in with no apologies whatsoever. Had they opened at their advertised time, my two loads of laundry would've been out of the washer and in the dryer by the time I was actually let into the building.

My experience with Tony Tubs has been consistently terrible. They've raised their prices twice this…read moreyear -- jumping from $1.25 per pound to $1.75 per pound -- and the quality has gone downhill at the same time. I specifically told them not to use bleach on colored clothes because the first time they did, my colored clothes came back with bleach stains. It happened again, even after I told them not to use it. I brought the damaged shirt in to show them, and when I returned with the same shirt later, they accused me of bringing in a different one. I asked to speak with the boss, and was told twice that he would review the video and get back to me. He never called, never followed up, and never looked into it. This was a brand‑new $25 shirt, completely ruined. If you plan on having your clothes cleaned at Tony Tubs, do NOT ask for bleach -- and don't expect management to take responsibility when something goes wrong.

Extremely helpful and nice staff - clean - lots of machines - parking is easy - machines are fast…read moreand clean well - dryers are plentiful and work well

I used this service for the first time this week and i am very impressed. Laundry came out great,…read morecustomer service was also great. Only issue i had is that i was charged $8.99 (x2) for each of my Duvet covers that are as thin as a bed sheet. I have never been charged extra for this. Its not a blanket! So keep eye out for that. Also was not shown anywhere about a gratuity that seems about 14% of bill. Obviously i was gonna tip but it caught me by surprise. Overall it was great service, from pickup to drop-off. Thank you Andrew. Fyi i did give them over 100lbs of Laundry and was completed within The 24hour time frame !! Edit: Andrew did contact me about the duvet covers and he is crediting me on my next drop off. Awesome communication!!! Thank you again andrew.

Love them They are careful and reliable…read more Always get my items back on time and of course clean and folded better than I would do!

The owner is wonderful and always goes beyone to help you out…read moreShe will put my stuff in the dryer for me and never wants to take the dollar. But! I have to give it to her, this is her business, The store is always clean.

2nd time dropping off my laundry. They did not disappoint. Over 50lbs laundry ready in 3 hours!…read moreGreat service from start to finish. So glad I found them!!!

I love this place ! I do laundry myself every week because I am very picky about how my clothes…read moregets folded. But I had a crazy hectic two weeks and just decided to try their delivery services. I have to say I was totally impressed. Pick up, and drop off! On time! And folded to my liking! Will be using them again!

From the owner: Our business is to provide clients with professional laundry service from the moment an individual…read morewalks through our door or while he/she is using our dry cleaning and laundry service.

Edit: changing my review from 1-star to 5-star b/c it turns out the dry cleaning was with my…read moredoormen the whole time. Fabulous service as always. **** Dry cleaning of jackets, coats and sweater lost. Tried reaching them via the phone (646-415-7667), email, and online request form. No response whatsoever. Went to their listed physical address at 730 Columbus Ave., it turns out to be a liquor store and an apartment building. Neither of them is aware of fancy pants cleaners. It makes me wonder if they are still open for business. To be fair, I have been using their services for 2 years now and this is the first time I really had to contact them for something lost. They have been awesome otherwise, except the lack of responsiveness this time. I will update this review when I manage to reach someone who works there.

I've been using Fancy Pants for W&F, laundering men's shirts, and dry cleaning for almost 3 years…read morenow. They are super convenient and offer excellent value -- cheaper than the nearby cleaners in every neighborhood I've used them so far (Harlem, Morningside Heights, and now FiDi). Not quite as cheap as a place in El Barrio I used to frequent, but that place was also cash only, and of course did not offer pickup / delivery service. Like any service, Fancy Pants is not perfect. Over the years I've had: * One pair of custom wool suit trousers completely ruined. Looks like it was put thru the wash on high heat; came back scratchy and 4 inches shorter. After sending it back for examination, we settled on $100 store credit toward future orders. * High end flannel shirts lost their brushed luster after just 1-2 washes. I suspect they did not follow my special instructions, but instead machine dried them with the rest of the normal cotton shirts. I did not complain, simply opting to hand wash such items myself from then on...IMO, it's best to leave the "special instructions" section to stain treatment & dry cleaning, rather than freeform requests. * Twice, an entire load of W&F was swapped with someone else's. Both times, they called me promptly (before I had even discovered it!) and exchanged the bag asap. * A few misc items that don't belong to me have appeared in my W&F. Nothing serious, just the occasional sock or panty. The one time it was multiple items in the same wash, I emailed them a photo, which they promptly identified and picked up within the hour. All in all, I'd call this above average. Notably, I've never lost a button off any of my shirts or jackets, nor had a sleeve or collar ripped -- usually those symptoms are par for the course with automated press machines over the long haul, unless you pay $5+ for your shirts to be hand finished, which I do not. Nor have I had any permanent stains, nor had dyes bleeding to/from other garments. Occasionally, it takes more than 1 email or voicemail to get Veronica's attention, but once we're in touch they are quite responsive. I'm happy to be an ongoing customer.

I washed my Family's Clothes at this Laundromat on Wednesday, January 19th 2022. I had my two kids…read moreassist me with bringing in the Laundry Bags this was our first time doing Laundry at this Location. I read the reviews online and decided I would wash the Family Clothes here. I called the Laundry before heading there, I wanted to know what time the last wash was. The Owner stated "8:30pm". I was at the location close to 6pm. There were no other Customers, only the Attendant and her 2 kids. As we walked in we were not greeted by the Attendant, only stared at. The Attendant did not say if you need any assistance, I am here to help. We were only greeted with a glaring stare. My Daughter is like why is she staring at us like that. The washing machines and dryers are new and the place is spotless. This is a Coin Laundromat, No Laundry Cards. My Son who is Autistic is seated, while my Daughter and I Load the Clothes into the machine. The washing machines are new to me, there are knobs instead of just pushing the Start Button and the all the machines are on the cold water setting. I ask the Laundry Attendant, how do you set the Machines on the Hot Setting. With reluctance she comes over and shows my Daughter and I. Before you start the washing machines you have to put in the Laundry Detergent First. I used three $3.75 Machines one would not start, I asked the Attendant for assistance she came over and could not get the machine to start. The Attendant instead of telling me to take another washing machine tells me to wait. She calls her Employer and tells him about the situation. Once she receives permission from her Employer, I transfer my clothes to another machine. I state to the Attendant "what about the Laundry Detergent and fabric softener that I used in your machine to wash my clothes"? I have more than a load of Laundry. The Attendant makes another Phone Call to her Employer with his permission I am given 3 small Tide Pods. I said to the Attendant you do not expect my clothes to be washed properly with those pods, I will also need Laundry Detergent and fabric softener. The Attendant gets flustered but comes back with a small bottom of Laundry Detergent. She puts it on the washing machine, I open the bottle to pour the detergent, she again gets flustered. She gets on the Phone and says "Loco" to her Employer. The Laundry has Cameras and the whole time the Owner of the Laundry is watching. The Owner comes in proceeds to walk past me and talks to the Attendant in Spanish, relieving her while telling her it will be ok, do not look so sad. The Owner disregards me again, walks to the washing machine that would not start, then proceeds to fix the mechanism to get the washing machine to start. He begins getting boisterous and pretentious "stating this is ridiculous, this is ridiculous you could have broken my $2,000/$3,000 washing machine look how much Laundry Detergent you used, Unbelievable"! The man is a joke. You are starting the washing cycle with no clothes, listen to yourself. My Daughter and I look at each other and say in unison "ridiculous" I state " you have no integrity the attendant glared the whole time and saw what happened with the machine all she had to do was state to me is, "use another machine"! I said to him "your Attendant should be helpful not hesitant"! "Listen, I will never step foot in this place again, this is Lynbrook it does not surprise me". The Owner " I am Puerto Rican do not play that Card with me, I have plenty of Black Customers that are happy". "This Black Customer is not happy". The Owner is a White Hispanic and I let him know you are White, he does not know the difference between race and ethnicity. I proceed to tell him, "I will let the public know", he backs down. He walks past me, goes to the Front Counter and proceeds to watch me and my kids. By this time the Laundry is in the Dryers and one of the Dryers is out of order, his $2000/$3000 Machines. He mutters "Monkey" I remain calm, I just want to leave. Once the Dryers stop, I pack up the Clothes with the help of my kids do just that. I did not utter another word, just left. I WONDER ALL THE TIME IS THIS 2022, IT IS EXHAUSTING BEING STARED AT, DISREGARDED AND BEING TREATED DIFFERENTLY DUE TO THE COLOR OF YOUR SKIN! I FORGET TO MENTION THIS LAUNDROMAT ALSO HAVE A DROP OFF SERVICE, I WATCHED THE ATTENDANT GREET THE WHITE CUSTOMERS WHO DROPPED OFF THEIR LAUNDRY WITH A FRIENDLY GREETING AND WARM SMILE, UNBELIEVABLE!!!!!!!!

From the owner: Free Pick Up & Delivery read more