Even with a reservation, we still had a 15 min wait. It was on a weekend so I imagine this is usually their busiest time. The smoke from the kitchen basically consumed the dining area and was very irritating. It eventually dissipated after a while, but I wouldn't recommend infants in this environment. After our party was seated, it took 15-20 min before our waiter greeted us and provided water; that was a bit annoying. After we got our orders in, things were smooth sailing from there. We were a large party and our waiter did a pretty good job at managing us and all of our requests. Food: they do not waste time bringing the food out. Most of our orders came out within 10 minutes! I ordered the Short Rib (unfortunately not pictured). It was hot, tender, and seasoned well....very good. It came on a bed of rice and some type of sauce. I was not a fan of either. The rice seemed uncooked and the sauce was too much and very liquid. It drowned the rice and practically made it soupy. I would have been fine with just the short rib. I also ordered a side of black eyed peas... also not a fan. It was undercooked and I didn't love whatever seasoning was used to prepare it. Other items I tried: Fries, Cornbread, Yams, and Soul Rolls. These were all tasty, specifically the soul roll. It came out crispy, hot, and stuff proportionately. I could take every bit of what was inside. It's definitely a must try. read more

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The food here was delicious, my party of four only had one issue that the Cornish hen wasn't as tender as expected but it was replaced with well seasoned jerk lamb chops. The service was excellent, the smoky dry ice upon arrival was a hit along with the warm towels to clean our hands. The chef even walked around greeting guests. The restaurants decor is classic cotton club era, cute and classy but also has tvs mounted playing classic shows. The ambiance is casual. The menu prices could be adjusted downward but it was a nice experience. I'd recommend if you're in the mood for soul food. The sweet potato cornbread was the best! read more

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Honestly, I should have came to yelp instead of reading the google reviews. My experience was very disappointing. First, I was told I couldn't come before my reservation time because they were "very busy." I arrive and the place is nearly empty. I could truly count the number of guests. Fine. Then, it was very hot. We were sat by the thermostat and it read 82 degrees. The floors were not done. Very slippery and visibly cracked/unfinished. The food is overpriced and the taste does not warrant the cost. I had the lamb chops, decent, but very small. This restaurant has been several different places over the years and sadly, I don't think this will be the last. I'm rating a 3, but honestly I'm rounding. I just hoped for more. read more

Food - 5/5 Not greasy. Fried very crispy and delicious. Sides were very tasteful without feeling heavy. Drinks were very tasteful, without being too weak or too strong. The refresher was amazing. Service - 5/5 Very attentive and friendly. Shaun was our waiter. Ambiance - 4.5/5 Live music and the crowd seemed to be enjoying themselves. Restaurant had a club feel to it. Seating was a bit crowded. My recommendations is to space out seating a bit. Other than that, the experience was great. I wouldn't deter from trying this location; it's worth going for the dishes alone. read more

I loved the ambience, decor, wait staff was great and vibe truly nice. They did great birthday celebrations to a few tables! DJ was always on que. The staff attire was perfect. They almost got it right. The problem here is 100% the food!!! If you gonna serve oxtails and overprice them - they should be falling off the bone! This meat was tough and tasted old. The Cornish Hen was a disaster in inself. The meat was like it had been boiled then a bunch of jerk sauce dumped on top of it. My husband got sweet potato bread and I got the regular cornbread. The only difference is it had a dollop of sweet potatoes on top of it. I asked for Chardonnay and they didn't have any. I was offered some black owned glass of something. I opted for Pinot Grio instead. I was in shock when the bill came - whopping $150!!!! I try to support but this definitely wasn't worth it and I won't come back. read more

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Vibe? Cute and a lil extra in a fun way. Think white feathers, diamond curtains, a faux rose hostess stand, and a photo opp spot. They love dry ice here . Waitress kicked things off with a dramatic beaker situation that had "smoke" rolling across the table. Lemon drops came bubbling too. Staff was super sweet and made us feel like friends. Totally down for my content-creating shenanigans, which I loved. Went with friends and ordered a bit of everything... Sadly, most of the food was just *barely warm* *Apps* Soul Rolls: 3/5. Fun idea (mac, greens, yams, jerk chicken in an egg roll), but greasy and cold. Fried green tomatoes: 3.5/5. Sauce was solid, rest was fine. *Entrees* Short ribs + rice: 3.5/5. Tender but lukewarm. Rasta pasta: 3/5. Kinda grainy. Chicken was decent. Yams: 5/5. Best bite of the night. Mac & cheese: 2/5. Dry and cold. Collard greens: 4/5. Good flavor. Grits: 3.5/5. Savory and peppery but missing something. *Dessert* Fried pound cake w/ peach cobbler add-on. Took 20 mins to come out cold. Cake wasn't fried, and the "cobbler" was just canned peaches in sauce. 1/5. Disappointed. Live sax player = nice touch. And R&B playlist kept the vibe going. They do have a great happy hour: $7 drink specials and the drinks are strong, so points for that! Overall, I wanted to love this place, but the food just didn't deliver for the price. 2.5 stars, rounded up to 3 for the service, vibe, and drinks. read more

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we went to this restaurant on Mother's Day. It was an experience for sure. The atmosphere was welcoming and festive for Mother's Day. When they set you down the dry ice experience the washcloths that were a little tablet that you added water to that was unique and then the appetizers were excellent. We had the fried green tomatoes and the deviled eggs, the main entrées we had lamb. It was excellent and the way that they acknowledge mothers. They had a little show with sparklers so it's a good place to attend the music. The TVs display the old black sitcoms you felt welcomed oh I almost forgot the dessert. OMG, that banana pudding Rio banana pudding was delicious. read more

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Beware , Menu atbthe table isn't updated with the correct prices, be careful while ordering, there policy what i was told if you dont like it, you still will have to pay For it, which I think is absurd. There's a 22 % gratuity added to your bill automatically, so be aware. The Food was good the Server was very attentive, place a little dark inside in my Opinion, needs better lighting, the entertainment was a guy playing songs without saying anything at the mic while siting at his DJ Table, during my dinner Session. First time visitor drove all the way from NFtw, I'll probably want Visit Again, Spent alot of money over a $150 for 2 plus tax & gratuity.​ read more

Ok let's TALK FOOD! Food was good and flavorful. The portion sizes were great. Plenty of food to share and eat! Tried a few different items to have a feast! Fried Chicken was fried nicely and well seasoned. I loved that it was wings which are my favorite. Lamb Chops were tender and spicy. I did choose the Caribbean style and they did not disappoint. The size of the lamb chops were perfect. The waffles were soft and made with love. Big portion of mashed potatoes were tasty and delightful. They could have been warmer though. Egg rolls with yams, greens, mac and cheese and chicken were good. One was enough for me. The yams are what you really taste. Still a fun appetizer and would recommend. Drinks the flight of blackberry, strawberry and lemon drop martinis tasted good. The presentation on both the food and drinks was really NICE. Ambiance it's so cute and charming! It's whimsical, but cool and sexy. I love the black and white decor. Simple, but chic and fun at the same time. I definitely like the space. Service is good, but not great. For the 18% automatic gratuity I expect a little bit better. However, when I didn't see my waiter other staff did help and assist me. Overall I had a very good experience. I was happy, satisfied and full. I would definitely visit again. It's not cheap and I will say for the portion and food it was kind of worth it. My experience is a thumbs up. I would definitely suggest supporting them and checking it out. The food came out quickly, wait wasn't long and that was a plus. Just be prepared to spend $$$ They are still fairly new, but I can say they impressed me. If the service gets better they can get 5 stars. I wish them the best! Note: I suggest making a reservation as they will turn you away. Especially for weekends. read more

Soul Shack - Dry ice to smoke and make the table have a sexy effect - Southern Near Me - Cedar Hill, Texas

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Loved this place! I reached out to secure a reservation for my daughter's 18th birthday for 20 people and they got back to me and was able to accommodate us on a Saturday night. The food was great! Especially loved the Greens, Wings and Egg Rolls! The Cuatomer Service was excellent from the Hoat to our Servers and even the Head Chef came out to thank us. The music and ambience was wonderful - great music, Live DJ! You can choose a bday song to have sung to you and it's just a real good time! Prices are not too expensive, portions are worth it and the drinks are good, too! read more

Had reservation to celebrate a birthday great service great food and nice music nice atmosphere will for sure visit again read more

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We made a reservation and arrived a little early. We had to wait a few minutes but not a big deal. The hot honey salmon is SUPER spicy but very good. Our waitress is honestly the best part of the experience. She was great! They had good music playing from the DJ. I would definitely come back! read more

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The GLOWS - The environment is pretty, the music is always good. The staff is always pleasant. Straight vibes. The Rasta pasta (salmon) was amazing. The candied yams are good. The peach cobbler was almost just like granny's. The soul food egg rolls were heavenly! That shack sauce is a necessity now. The "grows" - The oxtails weren't tender or flavorful. The rice wasn't fully cooked. I sent it back twice and came out the same both times. This place has absolutely become my favorite spot. read more

Soul Shack - Wings - Southern Near Me - Cedar Hill, Texas

First, the food. Imagine paying steakhouse prices for gas station quality. Overpriced, overhyped, and the flavors were a mash-up of old macaroni and missing seasoning. The "ambiance"? Think sauna chic. No AC, so bring a towel. My dishes came out dirty, yes, actually dirty. It's like they thought the dishwasher was more of a suggestion than a requirement. Save your money, this place is a joke. read more

The ambiance and service were great but when we talk about the food it is lackluster, sloppy and under seasoned. I got the oxtail plate with mac and sweet potatoes. The mac and cheese was VERY BLAND and the oxtails were mostly bones. Not what i expected after paying 40 dollars for one plate....very poor quality!! read more

Soul Shack - This is all the bones on one plate ! - Southern Near Me - Cedar Hill, Texas

I had a family member go for an evening out. Their review was good. So I reserved for a special occasion family group. Overall our experience went well. The hostess was very pleasant, server was good, food taste and menu choices were good. The only concern was the seating. They assigned us to tables with 3 FULL ADULTS seated on the booth side of the table. VERY UNCOMFORTABLE!!! This resulted in uncomfortable seating during the dinner. The table ended up cluttered with too many dishes with 5 persons per table throughout service from Appetizers thru dessert. Soul Shack please check that!!! It was the only turn off for choosing this spot again. No elbow room, actually sitting there holding your flatware since there was no place to set it on the table. Don't STUFF me at a table where I can't be comfortable during my meal and the experience. read more

We went early about 4;30p. Nice place inside considering its location (strip mall. Nice attentive staff. Don Diego was setting up for a set later so I am sure that would have been nice and added to the experience. I am glad I went had heard about it but my personal experience the food was not good. Good Soul Food in Dallas is so limited so I was really excited to try this place. We ordered the Soul Food Eggrolls, Oxtails, Fried Wings, Black eyed peas and cornbread. Eggrolls were interesting. Sides in an eggroll. I wasn't a fan of the actual sides that were included. The greens nor mac made me want to order sides of them to accompany my entry. Yams stood out which helped the taste but also didn't care for them as an actual side. The eggrolls also had "jerk chicken" saw it in the rolls but didn't get a taste from them especially being jerked it should have been more flavorful. Oxtails was a no for us. Tasted as though they were boiled. They were tender but very watery taste. Didn't even eat those after first few bites. The rice was flavorful . Fried WingsI were seasoned okay. Very large size wings and cooled too fast (outside perfectly fried but inside meat could have been cooked longer) didn't eat them but they did. I saw feathers and that ended my entire attempt to continue with them wings. Thoroughly clean wings have no feathers. Cornbread ok Black eyes scorched but seemed if not would have been okay. If invited I would go back for the entertainment and try another appetizer but I personally would pass on dinner options. But I do recommend trying it for yourself. read more

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There was no wait, we were seated immediately. Everyone was professional, food was amazing, ambience was top tier. We were asked if we wanted our pictures taken by a real photographer and allowed to purchase them always framed if we wanted too. There was a live DJ, every TV was playing a different black tv show/movie. This restaurant is oozing with black excellence and I'm here for it!!!!! Will definitely be back. read more

Soul Shack - Southern Fried Chicken Wings with black eyed peas & greens - Southern Near Me - Cedar Hill, Texas

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Tonight was my first time there and OMG now I just hate I waited so long to try them out. The food was absolutely amazing as well as the service. Our server, Lynaia was so attentive, friendly and very pleasant! The manager, Famous was also great and gave us a history of the place. They also had a DJ tonight that played some great music. Not to mention the place looks very nice and elegant. I will definitely frequent them , especially since it's only about 1.8 miles from my house lol read more

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Must try this place!!! The food was seasoned and flavored perfectly! Service was great and they had a DJ. We sampled a little bit of everything. Huge portions, so you could share with someone. Wish they stayed open past 8 pm to stay longer! Everything was excellent!! read more

Soul Shack - Southern fried chicken with rice, greens, sweet potatoes, Mac and cheese and corn bread. - Southern Near Me - Cedar Hill, Texas

First time and I am waiting on their Chef's to go on Chopped! Excellent food and service is truly top notch! I will be back for sure. read more

Soul Shack - Lamb chops, Beef short ribs!! - Southern Near Me - Cedar Hill, Texas

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Great food, love the DJ and live music option. We went on a Sunday, so it was crazy busy. The service was a little slow, but mgmt. addressed it promptly and gave us a free drink for our wait. read more

Phenomenal across the board--service, food, atmosphere, and drinks! Dominique was an absolute delight. We enjoyed the oxtails, jerk lamb chops, collard greens, fettuccine, and banana pudding, plus the Old Fashioned and Jalisco Bloom. Everything was outstanding. Can't wait to come back--go check them out, you won't be disappointed! read more

Made reservations for Saturday at 9 for my friend's bday. (He had been wanting to check this place out for a while.) I checked out the menu and reviews before heading there and felt it was going to be a roll of the dice. We walked in at 9 and were greeted a few minutes later. The host did say Happy Birthday right away so that was nice. Like the servers an host attire. Very well put together. We were seated about 5 minutes later and the DJ was playing great 90s R&B. Me and my friend were jamming the whole time. A "birthday table" sign was placed on the table to I think really just alert the server to not only wish a HBD but to offer a $17 birthday shot (we got the price when we got the bill. I wasn't surprised at the sneaky upsell) We ordered a lot of food and it was all good and flavorful BUT, the sides came out in intervals which we didn't like. We didn't even get the Mac n cheese we ordered but of course they TRIED to charge us for it. That's one thing I didn't like. The server wasn't too attentive. I was offered ranch for my wings and it came out so much later. Same thing with my drink mean while my friend got his kool aid right away. My fav was the yams and greens. Was disappointed that as my friend paid, the servers came out with sparklers and a HBD sign to a table and my friend didn't get that same service. Not only that, the manger with his suit and toothpick on his mouth, passed our table which clearly had the Birthday sign , and he didn't acknowledge it at all. Just walked right past not asking about how the service was or giving HBD wishes. won't be back. read more

On a pretty Sunday I drove an hour to check this place out. The ambience was nice and it was beautiful inside. I got the salty jerk lamb chops that came on a bed of stiff mashed potatoes along with the fried green tomatoes that were delicious. I also ordered a glass of peach tea. I was shocked to get the bill and see that they had charged me $5 for the peach tea and another $5 for a refill (it was regular tea w peach flavor). That's ridiculous even for a so-called upscale restaurant then to add insult to injury they added $11.68 gratuity (service wasn't good) so needless to say my experience wasn't the best and I won't be back. Unfortunately I don't think they'll be around for long. read more

Soul Shack - Lamb chops had 1 bite of meat on each chop not worth it. - Southern Near Me - Cedar Hill, Texas

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Chicken tasted like fried in old grease. Yams tasted flavorful but like cooked very early. Tip automatically included even though waiter made mistake and seemed more interested in the larger bday party. Expensive soul food lesson. Music was good. Very disappointed. read more

It was an exceptional experience. Great service. Great food. Great music. I just dropped in with my mother after getting her nails done. The host advised us that they prefer reservations, but it was only 6 pm so he seated us. Everyone was professional and polite. Mom and I ordered the same thing: oxtails, greens, yams, cornbread. Mom had 2 teas. I had a glass of wine. Instead of dessert, we shared a fruity mini martini tray with 4 tiny martinis on it and berries. Martini was $35. Dinner for two was about $230 with tip. read more

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What a great place. Service was absolutely amazing. The food was like a home cooked meal that filled my soul. I will be back!! read more

Soul Shack - Food, drinks snd customer service was TOP tier. - Southern Near Me - Cedar Hill, Texas

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I'm giving this place a 2 only because the waitress was great. The ambiance is urban at its finest. With the price point, this place should be white gloves only. Our food came out in less than 15 minutes and was close to cold. I had oxtails w grits and a side of greens. My friend had a ceasar salad with whiting on top of mashed potatoes. The greens appeared withered and day old, the grits underneath the oxtails were pretty much missing in action. My friend's mashed potatoes were completely bland, the lettuce inside the ceasar salad was withered and the croutons were stale. The whiting was friend so hard it curled up and there was far more breading Clearly no-one bothered to taste or review the food prior to serving it. Needless to say, we won't be back. read more

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If I could rate zero stars. I would. First off the floor is an ice skating rink with grease. Went twice and both time order was completely wrong. They refused to fix it and would never give them another chance. That's why they are always empty. Should've known it was a reason why. read more

I had high hopes for Soul Shack, especially after seeing it featured on Instagram and being a black-owned establishment. Unfortunately, my experience was far from what I expected. We dined in on a Monday night and made reservations well in advance, as the website mentioned it was highly recommended. Despite this, we still had to wait about 15 minutes after arriving before being seated and was seated at a dirty table. The manager, who was extremely personable and friendly, took our order and gave great recommendations, which was the highlight of the evening. However, as we were ordering our drinks and appetizers, the Soul Rolls came out immediately, making it clear that they were pre-made and sitting under a heat lamp. This was concerning, as it made us question the freshness of the rest of the food. I ordered the Jerk Cornish Hens ($32), which I assumed would be two hens, as "hens" is plural. Instead, I received just one hen, which was overcooked and drenched in paprika to the point where my plate was covered in it. The greens were overcooked and wilted, and the dish was served on a bed of mashed potatoes, which were fine, but nothing special. My sister ordered the Remy BBQ Southern Chicken Wings ($22) with mac and cheese and yams. The mac and cheese was essentially box mac n' cheese with cheese thrown on top - no flavor, no seasoning whatsoever. Her boyfriend had the Beef Short Ribs ($32), which he said were okay, but described as "mid." The sides of greens again overcooked and yams were average ( tasted like they were out the can). Our waitress, Jayla, never came to check on us, and despite asking twice, our water was never refilled. We were only given one napkin per person, so I had to go to the restroom to grab extras. Our drinks never arrived at the table, and when we asked Jayla about them, she told us, "Oh, they're sitting at the bar." We had to ask her to go get them, which didn't make sense. After some back and forth, our drinks were comped, which I appreciated. We ordered two flights: the Lemon Drop flight with Don Julio and the Sidecar flight with Hennessy. Both flights were drowned in syrup - they were nothing more than syrup and alcohol, served in shot glasses, not proper drinking glasses. As a former bartender, I can confidently say these were not mixed drinks. The total bill came to $170, which included forced gratuity and subpar service. Thankfully, the manager comped our drinks and gave us a 50% discount on the meal, which was the only positive part of the experience. A word of advice to the owners: You need to train your staff to be at the level of your manager, or allow her to run the restaurant. Hire people who actually have experience in the restaurant business. Also, just because someone asks for the manager doesn't give you the right to call the police on them. It was disrespectful and disheartening, especially at a black-owned business. I won't be returning anytime soon, and I can't recommend Soul Shack based on this experience. read more

This is a great date night spot. Great music, great service, AND great food! My wife and I had such a great time. read more

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Our Husband and I visited this restaurant on a Sunday, day after Valentines. Great atmosphere, terrible service. Music much too loud to even have a comfortable conversation. Server was nice enough but let us know after we ordered that they were out of Ox tails. It was my husband's order, so he now had to choose another entree. He chose Cornish Hen. ---- So when my meal is ready, she brings it out WITHOUT my husband's plate . Casually puts it down without a word and walks away. Did not say his meal will be right out or anything----- Not to mention I was not asked if there's anything else I may need with my meal ---- (I ordered Alfredo pasta with Lamb Chops) so about 10 min. Goes by , still his plate no where in sight. I flag her down to inquire. She promises about 2 more Min. What restaurant does this ? Brings out 1 meal long b4 the other ? Ive worked in Restaurant industry most of my Life. As a server 1st and eventually Manager. THIS IS NOT proper steps of service. 1st thing when plates are put down, ALWAYS ask is there something else they may need (I needed Spoon to twirl my Pasta for instance). And ALWAYS check back to see if everything is okay with meal ---that never happened. Also ALL food for table come out at same time ! I felt like this was normal procedure for them --- when each dish is ready, just stagger it out one at a time to table. ---Are you kidding me right now ! I wanted to scream. So for the final nail in the coffin ---they never took Ox tail entree off the ticket and my husband just hands them his Card for payment. When we get reciept I knew something was wrong --- Extra $38 price for those OXTAILS was clear to see. We informed her, she eventually came back to tell us money would be credited back to Account within 2 to 3 days. ----NO APOLOGY FOR THE ERROR. NO Manager ever came to our table as well. Btw, I found it quite irritating and unprofessional seeing the Manager congregating with staff in back area of Restaurant entire time. Almost like it was a fun hangout. ---- Also 18% automatic gratuity included on all parties of 2 or more ---I do agreed with this policy whole heartly--- but please I beg... To Our Black owned establishments, you' ve got to do better ---So much better. ---------Needless to say we will not be going back, ever again. read more

The food was bland, there were crumbs on the chairs and on the floor, also they have an open kitchen and the stainless seal wall panel in the kitchen plus not clean. read more

Me and my husband went for date night and the waitress Cita was too nice from beginning to the end of our experience. The food was amazing, the atmosphere was pleasant / pretty and the sidecar was really good. Only thing my husband wanted the sweet potato pie in which was not available but the manager assured he will work on it by our next visit. We drove from Crowley and it was definitely worth the tdrive in traffic. We will for sure return. I give it a 10 read more

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I went here for an early dinner and had a great experience. They seated us promptly, and our server was also prompt and attentive. Food came out fairly quickly. Food was delicious. A teeeeeeny bit on the saltier side than what I'm used to, but overall the flavor was outstanding. I had the short rib and the greens, my companion had the salmon with mashed potatoes, a side of the rolls and the sweet potato cornbread. The vibe was all love, and they even had a singer for live entertainment. read more

Soul Shack - Short ribs, greens, cornbread, salmon - Southern Near Me - Cedar Hill, Texas

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John and I had visited Soul Shack today for my husband's birthday and the service was great and the food was amazing! We always love coming here. The vibes and music make it even better! read more

If you're wondering whether or not you should check this place out, Im telling you that you should! The food is GOOD. You can tell that when they opened this restaurant they focused on the food FIRST and then added everything else later. There's another restaurant around the corner from soul shack, that clearly focused on aesthetics but the food is not good. That's not the case here. The food tasted like a very good home cooked meal. The staff was VERY friendly and so was the owner. Coming back here is a no brainer. I highly recommend. read more

Food is great 10/10 Drinks 15/10 amazing Ambience was super nice. Love supporting black business read more

This place was definitely an experience!! Beautiful setup, clean and comfortable. Nice ambiance. We came in to dine for our anniversary. The service was amazing! Our beautiful waitress Tranell (forgive the spelling) was very attentive, knowledgeable and made recommendations. I knew the food was going to be fire after we devoured the soul food egg-rolls. When I tell you the egg-rolls made me want to slap an ancestor believe me! The chicken wings were fried to perfection, and my husband's short ribs were so tender it was like slicing through soft butter. Our drinks were on point as well! Overall experience was a 10! Don't miss out on going and having an amazing experience. We'll be back! read more

Soul Shack - Short ribs, soul food egg-rolls, fried chicken w/Remy bbq sauce and a beautiful anniversary card with champagne. - Southern Near Me - Cedar Hill, Texas