The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

They offered me great, competitive deals on cabinetry hardware for my kitchen and several bathrooms…read moreand provided fast, reliable service. Thank you!

Not sure why you would sell shooter cups in 10 and not a full dozen. Yeah i should've counted them…read morebut anywhere else ive gone has ALWAYS given them by the dozen. I drive out almost 45 minutes just to come here and i think this was my last time. Disappointing and not a lot of variety. We treat makers usually always sell things by the dozen so you'd think they would have that.

This place is ALWAYS closed they're closing times are so shifty online it will say a specific time…read morebut then they will close and put up a sign on the door about how they closed earlier. Literally the worst!!!!!!! Do better.

This is truly the land of the kitchen. Multiple aisles, offering a selection of just about any…read morekitchen tool and gadget, you might need, and bonus, at a VERY reasonable fair price. Woo-hoo! I had been wanting stainless steel kitchen scissors, but I refuse to pay the $20 price I had been seeing in the chain stores. I found a great pair here for less than half that price. The kind that allows you to separate the blades to ensure a thorough washing so there won't be any food bacteria buildup between the blades. I even found, and purchased, some small glass soft boiled egg holders. Who sells those anymore? They each have a removable silicone collar for easy washing. A small detail, but appreciated. I had to walk through the aisles twice to make sure I didn't miss anything because there were so many items to see. And if you can't find what you're looking for, just ask the owners for help. They will be more than happy to help you. So, I found a good selection, fair reasonable pricing, offered by a couple of very fine people. I got what I needed and I supported a local merchant. I'd say that was a win-win.

What a gem in Koreatown! I could have spent hours browsing this store. They carry an incredible…read moreselection of unique kitchen gadgets, cookware, and specialty Asian household items that you don't typically find in mainstream stores. Every aisle had something interesting, practical, and just plain clever. The store was well organized, fun to explore, and full of items that made me think, "Why didn't I know this existed?" Whether you're a serious home cook or just enjoy discovering useful gadgets, this place is definitely worth a visit.

I had a brand new water heater break, and while all of the parts were under warranty, it would've…read moretaken nearly a week to receive them from Rheem. I had to replace the gas valve, chamber and the pilot was last (after the first two parts did not do the job), even though the faulty part was explicitly due to a gas valve malfunction. This is the only place within a 25 mile radius that carried the part. Old school type of hardware/ plumbing store, did not disappoint. Friendly, knowledgeable staff and the price for the part would've been cheaper at the store than even Amazon. Rheem reimbursed me, but for future reference this place has better prices. I recommend this shop, wish there were more of these small businesses around.

So wonderful to have access to a community store like this: people who actually know what they're…read moretalking about and willing and happy to help you find the plumbing parts you need. It is like stepping into a time warp: amazing customer service and help at the counter the minute you walk in. At the same time, they are they offer FaceTime consultation. Bring your parts in, if you can, for a best match. Shout to Dave the owner for helpfulness and maintaining such a gem: wide selection with fair prices to boot. Highly recommend! Ps also dog friendly

Johana has the best customer service! We were greeted right away, and she makes the best Brown…read moreSugar Shaken Espresso.

I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.

Yelp says temporarily closed, finally got a plumber out of replace the handles I bought here and…read morethe part is wrong. Can Thomas or someone from the store update when you're reopening?

It seems like customers service here is a big issue. Family…read moreown should mean every customer is welcomed with open ideas on their remodel. It's more like walk in and be judge on if you look like you have money or not. I would recommend going elsewhere to find the remodel needs you want with proper help. We all have our own opinions but remember not every millionaire wears a suit.

Buckle up for a gushingly good review:…read more If, like me, you are remodeling your guest bathroom and have spent hours and hours and days and days searching for a vanity and sink without breaking the bank, YOU HAVE TO COME TO BUILDERS SURPLUS! I just walked out of the showroom and I am on Cloud Nine. SO relieved the search is over. I spent over an hour, looking up and down aisles and doubling back to look again and asking a bazillion questions. Multiple times an employee gently asked if I needed help and gladly stayed to answer my questions or moved on if not. Omar was trapped behind a workstation so couldn't escape me, but he answered every question with a smile, and Josh was beyond helpful with walking back n forth to ascertain the drawer pull sizes I wanted and giving me the estimate. To sum it up, Builders Surplus has an amazing number of choices on display (both bath and kitchen), reasonable pricing, and a very a personable and professional sales staff. If you are even remotely near here (I drove an hour and a half), shop here!

Jessie was our salesman and super amazing at helping us pick out out bathroom vanity and…read morecountertop. We love the showroom. So many different styles and products and many of them are in stock and you can pick up yourself while you are there in the showroom!!!! Our 48" bathroom vanity with a quartz countertop and sink and faucet hole was all included in the price of $1100 out the door. Stop here first because it might be the only place you have to go to find your perfect kitchen or bathroom products. Thank you again to Jessie and all of the loading employees. All work hard to give you 5 star service!!

This Place has a great supply of products to choose from, when doing home or business repairs on…read moreplumbing, not to mention other stuff to do home and business projects

Eric Rodriguez the "warehouse Manager" just lost a loyal…read morecustomer that spends over 60k a year in materials. Trash cans full, I sat a box full of their trash from Materials Nicely next to the trash cans, mfer has the nerve to call and b*tch at me.. never again Ferguson , taking me and my crew to another supply house.