Went here bc my normal shop was having an issue with the vin verification emissions machine. Second time this place gave me a problem with a vin verification. I work at a dealer, so selling used cars requires vin verification. This is the second time I went, I showed up and the old man looked at the vin number on the windshield, which had a piece of paper over it. He said to me I don't want to disappoint you, but I cant read your vin number. I asked him to remove the paper where he shrugged his shoulders and said he didn't know. I then removed the paper with another piece of paper, very simple one, two, three. He then came back and said he still couldn't help me bc the acura wouldn't clear the lift. Started to give me directions to a firestone, after explaining I came from 35 minutes away for this. He didn't care. The acura not clearing is hard to believe, shops service cars any size all the time, however if that was the case it was out of the shops control. There was just no indication from the beginning that they wanted to help me, over a piece of paper that me (not a certified tech) had to remove very easily. Didnt care that I had a customer waiting to pick up this vehicle. Left with hopes the shell station opened back up. Went to the shell station in old Greenwich where we usually take all our cars to and they helped me instantly. Took care of everything and WANTED to help. read more