Came to get an oil change done and didn't realize until I went to go get another oil change done at…read morea different location where I found out that whatever idiot that worked on my oil change, put the shield plate back on with a power tool, which inevitably stripped my screw. So when I went to go get the second oil change, they were unable to take the screw and shield off. I brought it back to the mechanic to get them to take the plate off and they told me they didn't have time to do my oil change that I can come back at a later day. I went to get my oil changed at Valvoline and they wouldn't put my shield back on. So I went to the mechanic on Long Ridge Road and inform them that I needed my shield put back on and they refused to help me because they said this wasn't their problem even though the initial problem started with them. I spoke with the owner/manager personally and he refused to assist. Homie has no compassion or empathy and basically didn't give any fuck about helping anybody but himself.

DO NOT GO HERE!!!! Went in for an emissions test and left with a broken seat. Owner named Tom goes…read more"I'm not fixing this" well Tom...my lawyers will be contacting you :)

I'm sure the work they do is fine, but it's sad to me that the gentleman with the ponytail is…read morealways yelling at pedestrians. Your cars are frequently blocking the sidewalk so they have to cut through the parking lot and he yells at them. I drop my granddaughter off at preschool every now and then and he does it enough that I've seen it multiple times. It just seems unnecessary. He should worry more about his lungs that he is ruining with cigarettes.

These guys really help me out. The stem of my tire broke and I needed air. They don't fix tires,…read morebut the owner was so nice. It was even gonna let me borrow the pump and just have them hold onto a credit card for collateral. I would highly recommend doing business with these people. they're a diamond in the coal mine.

Great service! Fast! More importantly... meticulous!!!…read more They repaired my Audi Q7 after a tree fell on it. The quality of work was beyond expectations. I then sent my mother there for work on her Range Rover Autobioraphy... they pre-ordered that needed parts. Scheduled the work once parts came in for a time she was away on vacation. It came our beautiful!!! Definitely and highly reccomend!!!

Always perfectly satisfied! This is my third repair by Lo Balbo Bros. Excellent shop, service and…read moreattn to detail! I wouldn't go anywhere else.

My car started pulling and shaking and making some sketchy noises right before I was about to pack…read moreup and leave for 4th of July weekend. I've never had to get my own car serviced and repaired before so I wanted to know that I was in good hands. I went on facebook and asked the harbor point group what people recommended for auto repair and the great reviews of scottys caught my eye. I called up scottys and they let me know they were booked for the next 2 days (it was the first) but they said to drop it off and that they would do their best to look at it beforehand. sure enough I got a call the next day with a breakdown of what needed to be done. They gave me an estimate which was HALF WHAT THE JEEP DEALER QUOTED US, plus it didnt include some of the nonsensical stuff they suggested to fix that scottys said did not need to be done. ultimately they were able to get everything done before we headed out for vacation. when I went to go pick it up, they had admitted there was a communication error and that it wasnt ready just yet and that it would be another hour or so. I mentioned that I had just took an uber and had a lot of other things to try to work on and to see if they could try to give me an accurate time estimate. the guy there (isaac i think) just handed me a set of keys and said heres a loaner ill call you! that alone made this a 6 star experience! talk about admitting to a mistake and making up for it with phenomenal service. anywho, i know where ill be getting my oil changed moving forward! thank you guys!

I don't believe Scotty knows what is going on at the shop. The young guy managing it is dishonest,…read moreand in my experience tries to run up the bill with unnecessary crap. He charged us a ridiculous price for a tire too. When I mentioned another local tire vendor offered much better prices, he said they get cheap, low quality tires from China. We'll, guess where the tire he installed was from. You got it- China. Do not trust this guy.​

Great place to get your car serviced, but it has been closed for a long time, and the ominous sign…read moreon the door indicates it's closed until further notice. I live nearby and have been going to A & K for a long time . No one answers the phone. As I say, this is ominous.

the best mechanic hands down in CT. You won't find a better place to have your car fixed. Kola has…read morebeen fixing our families cars for decades. Trustworthy, honest, reliable & very friendly. The value of having a mechanic like him is priceless. Zachary Kovacs

This service station may not always give you a FULL diagnostic report…read more My most recent visit I was told my car needed one repair and upon receiving my vehicle I was told it was also going to need another repair that cost more than the first repair! This "new problem" of course happened after I paid for the first repair. The head mechanic does not have a strong grasp of the English language and was rude, impatient, and has no compassion towards his customers. I had spoken with the owner about my bad experience with his mechanic and an apology never came. Lesson Learned. Always get a second opinion because when I took my vehicle to another service station, they couldn't understand how the Gulf could have "missed" the other repairs needed. Don't make the same mistake I did and waste DAYS of your time. Disclaimer: The repair that the Gulf completed on my vehicle was done correctly.

AVOID THIS GARAGE AT ALL COST!!! The head mechanic like the other post indicates is rude and not…read morefriendly. We brought our car in to repair a problem that cost us $1500.00 to repair. When our car was ready for pickup, I noticed a sound coming from underneath the body. The mechanic and owner John Lehaney both admitted to breaking two of our very expensive exhaust catalytic converter flex pipes, while repairing our initial problem but would not take responsibility for the damage they caused... Dealer cost to repair $3900.00!!!! The problem they caused also made us fail our emission test. This was for sure the biggest headache we ever experienced with an independent garage. STAY AWAY!!!!

New owners - new mechanic - Delroy is amazing. If you need a mechanic delroy is your guy. He is…read morehonest, pricing is fair and he won't overcharge you. As a single woman that doesn't know much about cars - he was honest with me about everything to the smallest detail. I cross checked everything with my dad and parts on the internet due to me not knowing anything (on my first visit before getting anything done) and he was right in line with warehouse prices and labor was very fair! I am so impressed with this shop and I haven't been impressed with shops in CT so I usually take my car to NY for repair but now I can save on gas too as well as have my car fixed!

Has anyone mentioned to you lately that Nico is a crook? If not, just remember that. If so, spread…read morethe word. He is a crook. Read my previous review and make sure you never let anyone you care about trust him with their vehicle. He will lie to you, take your money and knowingly leave your car unsafe because you'll need to keep coming back for more service... and act like he's helping you out by scamming you and putting your life in danger. He cares about money before he cares about you. All dealerships do too... but at least it is in their best interest to solve your problems. Nico's business is more about perpetuating them or simply creating new ones. DON'T BE FOOLED.

Absolutely the best! Fair & honest. John and his staff are top notch professionals who realize you…read morehave other things to do than have you car in the shop. Quality repairs are backed up 100% and they have no problem with a customer asking questions and explaining things in detail. What more could you ask for?

My car is fixed! Thanks to John Perry at #HopeStreetService !…read more The elusive problem? A loose ground wire shorting out the car's computer. Thanks to John for not giving up and having the good sense to bring in someone well versed in Fords! If Hope Street Service isn't your mechanic, they should be! A rare find these days, an honest and thorough repair shop!

This is my first negative review on any business on yelp. So, here's my experience: My car wont…read morestart this past December and I got it towed to this nearby service shop. Spent a ton of time, energy and money to get the fuel pump replaced. Couple of days later, stopped at a gas station and noticed gas gushing out from the rear of the car. Took the car to the same shop next day and they won't troubleshoot the issue for me. Told me the fuel neck is probably rusty and just don't fill the tank to the top. Well, I never had any issues with the fuel neck/seal or filling gas prior to this fuel pump replacement job. A few days later my check engine light came on for the same reason as the fuel evaps leak detected. They didn't help me with any of these issues despite charging a hefty amount for fuel pump replacement. Zero customer service. I won't be back for any of my car service needs at this location and do not recommend this service shop to anyone.

I live around the block from their location on High Ridge Road. Michael was really helpful this…read morepast winter performing some repairs and general service to my Ariens snow blower. Michael communicated clearly and honestly on timing and estimated cost. He picked up and delivered the item consistent with our discussions.

Honest and reasonably priced service. Gene and his crew always go above and beyond. Would recommend…read moreand have recommended them to friends and family.