I have visited Voila three times now. My stylist is Fatima. She is a talented, experienced and…read morecharming hair stylist! I found her after my previous stylist had scheduling conflicts and that flu bug hit her hard at a time I wasn't able to wait. I had just been through a health issue that had left my hair dry, broken, thin and just plain awful. Fatima rescued me! She conditioned my hair so it began its slow recovery. She trimmed and shaped it so I didn't look like a sea hag any longer! (I am not exaggerating!) Now, about 9 months later, my hair has regained its thickness and shine. The change is amazing....really! I recommend Voila whole heartedly! Fatima is amazing. I have watched her colleague, Clara, too! She is great too!

Fatemeh is outstanding. She changed my long messy hair into a beautiful short style. She took time…read moreto determine what color would be best for my hair. A gorgeous light auburn. She knows what she is doing. Very talented. I recommend going to her if you need a new look or to improve what you have. She has a lovely salon that is welcoming.

Service requested. Quality of service. Staff members are wonderful. Thank you Kyla and Baylee…read more Special thanks to Melanie!!!

Kyla does a great job & it's so nice to be in a more private setting than the bigger salons. Very…read morepeaceful Here & she does exactly what you ask her to. How could you ask for more?

A BAD SERVICE CAN BE FIXED. BAD OWNERSHIP IS A DIFFERENT STORY…read more I rarely post negative experiences with local businesses, but after what happened with my 14-year-old daughter at Studio 192 Salon, and especially how the owner handled it, I feel others should know before choosing to support this business. My daughter had a cut and color on August 18 after having a consultation beforehand. The appointment went terribly. Her hair became so severely knotted during the service that I and two other stylists spent about an hour trying to untangle it, at one point fearing some might have to be cut out. She lost a significant amount of hair, the haircut was badly done, and the color did not take properly. Initially, the salon handled the situation very well. Deena at the front desk was incredibly kind, reversed the $130 service charge and charged me only $35 for products. She scheduled us to return on August 22 for a no-charge corrective haircut with Jasmine. Jasmine was AMAZING. She did a beautiful job fixing my daughter's haircut. We were then scheduled to return today, August 31, to have the color corrected and were initially told that would also be complimentary. Later, Deena called to tell me that the owner, Amy, had decided I would need to pay for today's color after all. I didn't agree, but I thanked her for letting me know and decided I would pay. At that point, I just wanted my daughter's hair fixed. We showed up today prepared to pay for the color. Instead, Amy confronted me and insisted I also needed to retroactively pay for the August 22 corrective haircut because Jasmine hadn't been paid for it, even though her own staff had specifically told me there would be no charge. When I explained that I simply followed what her staff told me, Amy responded, "Then how was Jasmine supposed to get paid?" I told her that how she compensates her employee for a corrective service her salon authorized as complimentary is between her and her staff. It isn't reasonable to come back 1 1/2 weeks later and demand that the customer pay for it. I told Amy I would still pay for today's color correction as agreed, but after today we would not return. Her response? "You can get your daughter now and go, and that will be that." She kicked us out. This confrontation also happened in front of another customer who was having her hair washed. What makes this so disappointing is that Deena and Jasmine were absolutely wonderful, and we've also had great experiences with Ember. They treated my daughter with kindness and professionalism and genuinely tried to make a terrible situation right. This wasn't about me refusing to pay. I walked in today prepared to pay. It was about being asked to retroactively pay for a corrective service I had explicitly been told was complimentary--and then being treated this way by the owner when I questioned it. Mistakes happen. A bad haircut or color can be corrected. How a business owner treats customers when something goes wrong says far more about a business. Unfortunately, after our experience with Amy today, we will never return or support this business again. **** UPDATE: Adding a photo of what my daughter's hair looked like when we left the salon on August 18. She went into the salon with healthy hair and subtle honey highlights. We asked to have the honey highlights brought up toward the roots and for a curly/Deva-style cut. The photo speaks for itself as to the condition of her hair when we left. Unfortunately, the owner has now responded to a review on another fourm by essentially accusing me of being dishonest and presenting a version of events that does not reflect what occurred. I stand by what I wrote. My original post was a factual account of our experience, including giving full credit to the employees who were kind, professional, and did everything they could to make the situation right. I had hoped the owner would respond with the same level of professionalism and accountability that her employees demonstrated. Unfortunately, her response has only reinforced my concerns about how this situation, and ultimately her customers, were handled.

Tami was great . My hair is straight as straw - every imperfection would be noticed . It was my…read morefirst time and she was very good. I'll be back

I recently had the best hair experience with Rachelle, and I can't recommend her highly enough…read more From the moment I sat in her chair, I knew I was in expert hands. She cut and colored my hair to perfection, exactly how I wanted it, and the results were amazing. Rachelle's attention to detail and commitment to making sure I left feeling confident is unmatched. Beyond her skill with hair, Rachelle is incredibly knowledgeable about hair care in general. She suggested supplements to improve the health of my hair and skin, which is something I hadn't even considered before. I also picked up some products she recommended, including mousse and Paul Mitchell hair volumizer, which have already made a difference in how I style my hair daily. Her service was 5 stars from start to finish. Not only does she deliver flawless results, but she also takes the time to teach and enlighten you on how to better care for your hair in between visits. On top of all that, she's just a great person to chat with--by the end of my appointment, she'd even told me about a Haitian restaurant I'm excited to try soon. Rachelle is hands down the best stylist I've ever had! Annabelle

Rachelle is an expert at what she does and proved it today. I went because she had 5 stars and left…read moregiving her 5 stars. Client for life now !!!

I am completely confident that I reviewed the correct business. My original review is accurate,…read morehonest, and still reflects my experience. I have not received any messages from your business through Yelp. If you do not recall this interaction, that is concerning. Original review: This salon butchered my hair for $60-80 and then banned me from ever receiving my promised "fix". In the salon chair I began coming down with a flu, and it was really horrible and hit me hard and fast. I couldn't really tell how bad my hair really was until 2 or 3 days later when I felt human again. I called the salon after looking at my hair from all angles clearly for the first time, trying not to cry because I was so upset at what I was seeing. I had originally asked for an A-line cut. This is what I received. The owner asked me to email a photo showing my haircut, so l did. She then told me she DIDN'T SEE ANYTHING WRONG WITH MY HAIR..... I can laugh about it now but l sure was devastated when it happened. So after being dismissed I decided to open up a case with the BBB to try and rectify the problem since the owner wouldn't help me and was quite rude to me for no real reason I could see, considering this was not my fault. She tried blaming me since I was sick and didn't call them immediately. The salon owner told the BBB they would give me a free haircut to fix the problem. Ok, I accept that from another stylist, sure. I'm not looking to rip them off, I just want normal looking hair like I paid for. When I tried calling the salon to make an appointment for a fix a while later (brave, looking back) the person on the phone said I wasn't allowed there and nobody there would cut my hair! I didn't curse at these people, yell at them, or do anything disrespectful just to be clear. This was some time ago but I still want people to know how this business operates and I've never forgotten how horribly they treated me for no reason.

I've never had so many complements on my haircut. Meghan does a great job. She added a gloss to my…read morehair and it shines nicely

I had one appointment with Rose. I get to my appointment, and she comes from the back, saying…read more"didn't you get my calls and texts?!" Keep in mind, I had never met this woman. She says she's running behind, and I look at my phone. I got no calls OR texts, and my booking account is very current. I ask for the wait time. She says 30 minutes. She made me wait 70. After my haircut I got bombarded with calls and texts. (I needed to give her a selfie, is the necklace in the shop mine, etc..) When I finish with a haircut that's what I'm there for - only a haircut. That's it. I blocked her # and now I've had other women from the shop show up on my FB account. I'm not coming back to Allure, I got gaslit by someone I don't even know.

Drove my daughter there because she needed hair color for a photo shoot. She was nervous because…read moreshe just came out of the gym and was wearing sweats and no makeup. But thought it would be quick to just go in and ask for an appointment. After walking in no one helping her or asking if she needed something. She finally asked someone for an appointment. The first lady looked at her and said she could't take it asked two others and the looked at her and said they didn't want to it would take too long and they were tired they didn't have anything available. and were very rude and dismissive. My daughter came out crying!!! We are latin by the way. My daughter suffers from high anxiety and is on the spectrum. just going to ask for an appointment was hard enough. Being treated in such a crapy manner was not ok. I was furious I did go on line and they had plenty of appointments available. So not sure what the issue was. This ladies don't need any more costumers. She was only asking to book an appointment by the way. I never leave bad reviews but this place needs to work on their customer service.

Melody did an amazing color and cut for me. She knew exactly what I didn't want which was brassy…read morehighlights. She got the color blend perfect! Melody is my hairdresser from here on out. Thanks oodles Melody!

Got my hair cut with Patti a couple months ago and it was great! Did exactly what I wanted,…read morefriendly service, fast, and my hair looks amazing. Due to COVID, they are limiting the amount of people who can be in the salon at the same time, everyone wears masks, stations are spread out, and they have clear shower curtains hanging between stations for extra precaution. I felt safe going there and had a great experience.

Used to go for years but then one time my hair was messed up. Uneven cut and refused to fix.read more

I have been to this salon twice about a year ago, the first time was great! However the first Lady…read morethat cut my hair went back to school for a different trade so they booked my daughter and I with a new hairdresser. Upon arriving she was about 30 minutes behind, I had my daughter who's 5 go first and she spent about 5 minutes just cleaning up the ends when I wanted a haircut for her. But since we were already behind time I didn't say anything. I also didn't have time for her to style my hair after the cut so paid and left. When I did get home and start doing my hair I realized that there was a huge chunk of the bottom layer of my hair was chopped to about 3 inches (my hair is passed the middle of back! I been growing it out for the last year now the pics are taken now a year later. You can still see how short it is, can only wear by hair down or with tones of clips to hide it.

I want to make this sweet and simple as possible …read more There really isn't a lot of people that I trust with my lovely locks , in fact I can be the biggest bitch in the world when it comes to my hair. However, Tina Palmer and her crew are so well trained and have the highest esteem as far as education and controlled color formulation that you will not be disappointed . I actually went to cosmetology school with Tina and her expertise is like non other. If you want a great cut, or color her staff is always ready to do what needs to be done ! Make no mistake this isn't the super cuts of hair . You get what you pay for and it is by far expensive. Moderate prices with top of the line customer service and knowledge of their craft. Standing ovation in the Couv!!!

Seriously a pioneer and expert with fashion color. Excellent cuts, and especially gifted with short…read morehair, no matter the texture.

I woke in to get my hair styled for the evening party. And…read moreI have to ask the stylist to curl my hair a little tighter. And she understand what I asked for and made my curls to stay fabulous for a long time. I have thick straight and heavy hair and very difficult to keep the curl for a long time.

Owned and operated by a wonderful Vietnamese family who are considerate, caring, honest, kind, and…read morevery skillful at giving pedicures, manicures, hair care, facials- all at very affordable prices. I have been going there for several years and am always impressed with the manner in which they treat all their customers- especially good with older people like me. The lady that called them crooks is terribly mistaken. Try losing a gift certificate for any business and then call them on the phone to see if they will honor the missing item. If this lady had simply brought her Aunt into the shop and told them what happened, I am certain they would have accommodated her. They are honest people just trying to make a living by providing outstanding service- especially to older clients. They are gentle, respectful, and kind. She called them "Malaysian" and said they spoke rudely to her. Did not happen. She needs to go into their shop and explain what happened- not talk to them on the phone as they do not always understand our language.